it_user622965 - PeerSpot reviewer
Business Consultant at a tech services company with 51-200 employees
Consultant
The reporting has improved the way my organization functions.

What is most valuable?

The product is very easy for the users. Generally, an ERP solution is a little challenging for end users.

How has it helped my organization?

Reporting is very good in NAV.

What needs improvement?

Inventory Management could be improved.

For how long have I used the solution?

I have used this product for 2 years.

Buyer's Guide
Microsoft Dynamics 365 Business Central
April 2024
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What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How are customer service and support?

Technical support is good.

How was the initial setup?

Initial setup was straightforward and simple.

What's my experience with pricing, setup cost, and licensing?

I've no idea about pricing. NAV is recommended for a mid-size organization.

Which other solutions did I evaluate?

We evaluated MSD AX.

What other advice do I have?

Choose the right vendor.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at a tech services company with 1-10 employees
Real User
The solution has proper object control within the software.

What is most valuable?

Ease of use, extremely flexible, and cost effective. It is well targeted for small and medium size businesses.

How has it helped my organization?

When we want to change a workflow, we can easily customize it without changing the core functionality. At the same time, there is proper object control within the software.

What needs improvement?

The security and user levels fields can be improved further so that it is not too tedious for end-user to map and set up.

The permission and roles settings of each individual user is there, but still very tedious. The fact that the application is extremely flexible also means that if security is not properly set up, a user can accidentally be given access to something that he should not have access to. For example, he might be given access to financial figures on the general ledger through another function because the navigational feature is so great.

For how long have I used the solution?

We have been a partner of this product since 2000, hence more than 16 years now.

What do I think about the scalability of the solution?

Prior to version 2013, concurrently posting online in real-time is challenging when we even talk about 50 users doing it at the same time. With version 2015 onwards, we can now do it with more than 100 users without a problem.

Which solution did I use previously and why did I switch?

We used Progress DBMS accounting version from the UK, but that is not well supported once out of the UK.

How was the initial setup?

The initial setup was straightforward, as it has templates for us to follow.

What's my experience with pricing, setup cost, and licensing?

It is extremely cost effective and can be very productive once you run it for a year. There is also a subscription base for startup companies which can scale and grow as the business grows.

Which other solutions did I evaluate?

We have looked at Oracle and SAP B1, but the technicalities involved to build a vertical solution business in those products are not easy and sustainable for a small partner like us.

What other advice do I have?

Don’t attempt to customize to your needs. The first step is to work around existing functionality and then think carefully before jumping into customization.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are business partners.
PeerSpot user
Buyer's Guide
Microsoft Dynamics 365 Business Central
April 2024
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
PeerSpot user
Head Of MIS/ERP - Senior Application Manager at a retailer with 501-1,000 employees
Vendor
Some of the features I find helpful are the create PDF feature, API integration and traceability of change log records.

Valuable Features:

  • Role Tailored User Experience
  • Supported Web Service enabling pages and codeunit
  • Enhance Reporting become more user friendly
  • Added NAV Security Feature
  • Job Queue Capability
  • Offer API integration
  • Sales Credit Memo to Reverse a Sales Entry by using Copy Feature
  • Create PDF feature
  • Tracebility of Change Log Records

Improvements to My Organization:

Now, month-end reports are highly reliable and always ready on-time. In addition, Focus Point only needs four staff to compile all staff and finance reports, instead of ten. The work-hours required to compile critical reports has dropped by 60%, Sales reports are absolutely up-to-date, which means executives can create action plans in response to real-time trends.

With integrated sales and inventory data, executives ensure they avoid purchasing excessive stock. "Now, we can respond to customer demand very quickly by clearing obsolete fashion items and investing in high-selling products.

Focus Point can also open new stores more easily. It only takes a day for us to roll out our core technology in new stores, This makes it easier for us to expand, and makes our franchise business more attractive. 

The company president believes the end-to-end platform has empowered executives. Dynamics NAV helps us make smart decisions that have a direct impact on our bottom line. As a result we have increased profit margins and improved cash flow. This technology is delivering real business value.

Room for Improvement:

Batch Processing Function should be developed to schedule running in the background at nighttime for posting a Purchase Receipt/Invoice, Sales Order/Invoice, Day End Statement or Item Journal Adjustment to minimize the Classic NAV table locking.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user323985 - PeerSpot reviewer
Microsoft Dynamics Consultant/Architect at a tech services company with 51-200 employees
Consultant
Provides user role based access control.

What is most valuable?

  • User role based access control
  • Easy to customize
  • Seamless integration with Office 365 and other MS products in the stack

What needs improvement?

  • Technical documentation
  • Functional documentation
  • Support and help from the principal

For how long have I used the solution?

We have been using this solution for eight years.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

How is customer service and technical support?

Customer service is excellent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user621036 - PeerSpot reviewer
Microsoft Dynamics NAV Consultant at a tech services company with 51-200 employees
Consultant
It offers customization in all modules. The human resources module could be improved.

What is most valuable?

The customization possibilities in all modules are a valuable feature.

How has it helped my organization?

It has reduced costs.

What needs improvement?

The human resources module could be improved.

For how long have I used the solution?

I have used the solution for about four years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

I would give technical support a rating of 7/10.

Which solution did I use previously and why did I switch?

I am not aware of any previous solutions.

What's my experience with pricing, setup cost, and licensing?

For the price, this is a good ERP package.

Which other solutions did I evaluate?

We did not evaluate any other options.

What other advice do I have?

This product is very good for organizations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user617403 - PeerSpot reviewer
Microsoft Dynamics NAV Solution Specialist at a tech services company with 51-200 employees
Consultant
Offers trade, supply chain, and manufacturing functionality.

What is most valuable?

This is a flexible ERP solution and it includes these major functional areas:

  • Trade
  • Supply chain
  • Manufacturing
  • Finance
  • Logistics
  • Warehouse
  • Service
  • Quality management

How has it helped my organization?

Dynamics NAV is a global ERP solution that offers:

  • Twenty-eight country-specific features
  • Access to more than 80 global languages
  • The transformation of data from one language to another
  • Access through a PC, laptop, mobile, tablet, or the Android/iOS app

What needs improvement?

  • Logistics
  • Packing
  • Export/import
  • On-line trade
  • Real-time integration with other systems

For how long have I used the solution?

I have used this solution for around seven years.

What do I think about the stability of the solution?

We had some stability issues. A heavy load of data is the reason for losing speed and the stability in the system.

What do I think about the scalability of the solution?

There were also scalability issues experienced. When doing multiple data transfer into one table with different users at the same time, the system locked and went into the “Not Responding” mode.

How was the initial setup?

The setup was easy.

What's my experience with pricing, setup cost, and licensing?

The pricing decision is based on the understanding of the requirements. The quote is provided according to the estimated hours.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

Each customer needs to check:

  • How many business processes are readily available in the system
  • Whether it is suitable for all three levels of resources
  • The pricing policy as per the requirements
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Dynamics 365 Business Central Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft Dynamics 365 Business Central Report and get advice and tips from experienced pros sharing their opinions.