Microsoft Dynamics 365 Business Central Reviews

I am impressed with the tool's user authentication, compatibility , and policies. 

The tool needs to work on reporting issues and user interface. 

I am using the solution for two years. 

The product is stable. 

The solution is scalable. We have two customers for the solution. 

The tool's setup is straightforward. The solution's deployment took about two weeks to complete. 

We did the tool's deployment in-house. 

We have an agreement with Microsoft and pricing is okay for us.

I would rate the solution a seven out of ten. 

We are using the E5 license. So everything across the E5.

The security feature, particularly the encryption, which still builds sensitivity, is one of the most valuable features. 

There is room for improvement in terms of compatibility. Compatibility with Mac is not there. Many functionalities are visible on the Windows version that are missing on the Mac.

We have been using Microsoft Dynamics 365 Business Central for one year. So it's the most efficient version we get.

It is a stable solution. 

It is a scalable solution. There are around 50 to 100 users in our organization. We plan to increase the usage with time. 

The initial setup is straightforward. But it takes time based on need because we are growing too. So it's not like we fully set up at once.

Five to ten technical staff members are enough for the integration and maintenance. 

You need to pay for a license, but the monthly cash flow option is affordable.

I would recommend the solution. Overall, I would rate it an eight out of ten. 

I mainly use it for PowerPoint presentations and Word documents.

I prefer on-premise solutions. So I need help to work in this environment. There is room for improvement in terms of stability, and it could be more stable.

I have been using Microsoft Dynamics 365 Business Central for two years. I am using the latest version.

It is a stable solution. I would rate it an eight out of ten.

It is a scalable solution. There are more than 5,000 end users in my organization.

Speaking from my experience, I advise you to first educate yourself on how to use it properly. Additionally, you should ensure a stable internet connection before using it.

Overall, I would rate it an eight out of ten.

We use Dynamics in the manufacturing industry. 

We like the manufacturing and case management modules.

The Power BI integration could be more seamless.

We just updated to Dynamics six months ago. 

I rate Dynamics 365 eight out of 10 for stability. 

Dynamics 365 is scalable. 

We mostly rely on our service provider for support. For some issues, we consult the forums to see what other users are saying.

Dynamics 365 is easy to deploy. We migrated from another version of the solution with the help of a partner. 

We pay an annual license.

I rate Microsoft Dynamics 365 nine out of 10. I recommend it for anyone who needs an ERP. It's a robust, scalable system that's easy to use and integrates seamlessly with other Microsoft products. 

We use this solution for finance purposes. We're using a version from 2020.

The solution is deployed on-premises.

There are about 10 people using this solution in my organization.

It's quite reliable, and there's a good local provider who can adapt the solution for tax issues.

This solution can be used in combination with Microsoft Office 365 with the cloud version.

We want to use this solution for our entire production company. We want to expand to other functions of the ERP, but it isn't a good solution for production companies.

I would like to see some quality control and quality assurance. It's very hard to find anything except SAP, so we have to find a special solution.

I have worked with the solution for 18 years.

It's quite stable. We don't have any issues with bugs.

For a big company like us with millions of transactions, the scalability isn't enough. For example, we were thinking of going to Dynamics for multi-transactions, MPS, and MRP, but this isn't enough. It's scalable but only up to a certain point.

We have technical support through our partner, but the solution provided by Microsoft is stable. We always have problems with add-ons locally, which are necessary for local taxes. Microsoft is making a Central Europe package, which should comply with tax laws in Central European countries. Our local provider is making one more add-on to be compliant with these local tax issues. There are several issues, especially with the speed.

We have also used a solution called Glovia. Their financial solution wasn't very good for Czech tax, and there was no support for Czech taxes so we had to cut it. Now, we have two systems, but we just want to use one. We don't know if Business Central can be expanded or if something else will have to be deployed.

Initial setup is quite easy. Deployment took six months.

We deployed it together with our current ERP system, which wasn't good for the financial system. We analyze the structure and which functions to transfer to Microsoft.

The function is for bank connections. If you install just the finance part, it's quite straightforward. You have a chart of accounts, set up the connection with the ERP or with the other softwares, and set up the connections for the next processes, which use the data from Microsoft. Then, you connect to the data warehouses for Power BI or other reporting platforms. Of course, the biggest issue is that 80% of the time involves evaluation.

The biggest issues are quite easy to set up but small things delay the perfect process.

We need two people for deployment: one IT person and one in finance. It's not difficult to maintain the solution.

The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users.

I would rate the solution as seven out of ten. 

My advice is to check the solution for local taxes and check to see if it covers the material flow for production needs, like ordering, planning, sales, and purchasing.

We need to find a provider who will be a good support. The right consultant and support is very essential.

We really like the applications, including SharePoint, Teams, and the M365 Suite. 

It is very user-friendly.

The initial setup is easy.

The pricing isn't overly expensive.

It is stable.

Technical support from local partners has been good. 

I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution. 

The pricing could always be better.

I've been using the solution for four to five years. 

The stability is good in the Pakistani market. I'd rate it nine out of ten. There aren't bugs or glitches. It's reliable. It doesn't crash or freeze. 

Technical support is fine. they are helpful and responsive, and we are satisfied with the level of support we receive. We get help from local partners, and they've been very good. 

Positive

The product has been easy to set up. It's not complex at all. I'd rate the process eight out of ten in terms of ease of deployment. 

The time to deploy depends on the industry that they're deploying. It's typically quite simpler. 

We handled the initial setup in-house. We have an IT team and a project manager that can handle setup tasks. 

The licensing is reasonable. They also provide data management and recovery via backups. I'd rate the affordability seven out of ten based on the costs in the Pakistani market. Local partners will charge for implementation, which could be an extra cost for a company.

We did evaluate SAP as well and decided on this solution. 

We are Microsoft partners. 

I'd advise potential new users to make a comparison and look at the features they require. If this product can integrate with their modern workplace, then they should go for it. 

I'd rate the product nine out of ten. 

The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly.

Microsoft Dynamics NAV will be replaced with Office 365 in the future. 

I have been using Microsoft Dynamics NAV for approximately three years.

Microsoft Dynamics NAV is stable.

The scalability of Microsoft Dynamics NAV is good. You can scale it and it can be customized.

I have not contacted the support but my team has.

The initial setup of Microsoft Dynamics NAV was straightforward.

There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR.

Microsoft Dynamics NAV is good for implementation, considering user-friendliness and adaptability.

I rate Microsoft Dynamics NAV a seven out of ten.

There are a lot of areas I have not explored, and there is a lot to explore.

Microsoft Dynamics NAV is used for sales, purchasing inventory, manufacturing, advancing fixed assets, document integration, and now there is also a service module. This solution is now called Business Central, but it's the same product. 

I have implemented Microsoft Dynamics both on cloud and on-premises, but the company I work for now has it deployed on-premises.  

All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications. 

Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it. 

I have been using this product for 21 years. 

I'd say Microsoft Dynamics NAV is stable. 

The SQL portion does require some maintenance. From an operational perspective, you do need to do some housekeeping to keep it up to date. In terms of maintenance, the only maintenance that you really need, from a consultant perspective, is if you want to upgrade to a new version or if you want to implement new features from the new cumulative update. But it's not really regarded as maintenance—it's more of an upgrade. 

Microsoft Dynamics NAV is very easy to scale, as long as you understand the limitations of the product. There is a bit of a problem if too many people try and pro-post simultaneously to the general ledger. You do get locked out sometimes. So, you have to look at the size of the company—and you can add as many companies as you want—but when you go over 250 users, you have to start looking at a larger product. It's significantly scalable, but there is a limit to how many users per company you should have before you start getting performance issues. 

I specialize in the manufacturing companies, but I've implemented this solution for companies of all sizes. 

I think that Microsoft's technical support is extremely good, but that's just because I used to deal directly with the development team at Microsoft and I used to present at events. From my experience, it's very good. There have been some instances where they didn't get it right, but the majority of the time—I'd say 99% of the time—they give good advice. 

From a business intelligence perspective, I have connected or created cubes or analytics services from multiple databases, anything from SAP, Pascal, JD Edwards, Oracle, Cognos, Executive Viewer. For ERP, I'm only working with Dynamics NAV and Business Central. 

I'm regarded as an expert, so the initial setup was easy because I've worked with it for so long and I've done so many implementations. Past partners still use me as a resource that they can lean on if they have any issues with their solutions. For me, I think the product is quite easy, but that is purely because of the experience and knowledge that I have about the product. 

I have implemented this solution myself. 

The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. 

My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in. 

My rating is biased because I'm a Microsoft resource, but I rate this solution a 10 out of 10. 

To those looking into implementing this solution, I would first advise you to do your research. Make sure that the product does what you want it to do. You also need to understand the limitations of the product. If you want a payroll system, it's not a payroll system. You need to know these kinds of things.