We are using almost all the facilities which Microsoft 365 offers, like SharePoint, OneDrive, Teams, and normal email.
IT Administrator at Soybean Crushing Company & Derivatives (SOYA)
We can see that Microsoft Teams is giving us more services and we were able to conduct meetings on it during the pandemic
Pros and Cons
- "We are getting more features after switching to Microsoft 365."
- "There is some network issue."
What is our primary use case?
How has it helped my organization?
The tool runs all the areas of our organization. We were using a normal standalone before that, but it is better now. We can see that Microsoft Teams is giving us more services. We were able to conduct meetings on it during the pandemic. Working from home turned out to be good for us.
What needs improvement?
Right now, we don’t have any issues. We had some network issues happening before. Sometimes we face problems with security.
I think they should make it more secure with signature security, zero-trust, or something else. It will be even better for us as we get some phishing mail from a phishing server.
For how long have I used the solution?
We have been using Microsoft 365 for around a year.
Buyer's Guide
Microsoft Dynamics 365 Business Central
March 2026
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
What do I think about the stability of the solution?
We are in a remote area where there is some network issue. The remaining aspects are all good. So from the office side, we can give it a ten out of ten.
What do I think about the scalability of the solution?
Around 300 people in our organization use Microsoft 365.
How are customer service and support?
We didn't face any issues from that side. We are still in contact with a local vendor. When the issue comes, we get instant support from them.
Which solution did I use previously and why did I switch?
We were using a standalone. We are getting more features after switching to Microsoft 365.
How was the initial setup?
It's simple. We were using a standalone. We switched it with the login and didn't have a hard time with that one.
What about the implementation team?
We have one consultant, but right now the contract is going to finish.
What other advice do I have?
We do recommend the product. If the network issue gets to a normal level, we can rate it around an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Manager - AUH at Gerab System Solutions LLC
Good integration with Power BI and very robust; lacks a user friendly UI
Pros and Cons
- "Has good integration with Power BI."
- "This is a robust solution, and I like the integration with Power BI wherein we are able to deploy multiple reports along with Power BI and have access to all the reports we need in one dashboard, which is very useful for us and for the sales department in particular."
- "The UI is not particularly user-friendly and the CRM could do with some enhancements."
- "The UI is not particularly user-friendly and that could be improved."
What is our primary use case?
We use this solution for auto processing, procurement, and finance. We are customers and resellers. Our customers are mostly in the mid-market and the SMB level. I'm a sales manager.
What is most valuable?
This is a robust solution. I like the integration with Power BI wherein we are able to deploy multiple reports along with Power BI. We have access to all the reports we need in one dashboard. It's very useful for us and for the sales department, in particular.
What needs improvement?
I'd like to see some enhancements on the CRM side which is currently at a very basic level. The UI is not particularly user-friendly and that could be improved.
For how long have I used the solution?
Our company has been using this solution for about a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, we have around 15 people using it for data and 20 team members who are using 365. We have two admins dealing with maintenance.
Which solution did I use previously and why did I switch?
We previously used Microsoft Navision.
How was the initial setup?
The initial setup is not that complex.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are competitive and fair. I believe we pay somewhere around $80 to $100 per month for a license.
What other advice do I have?
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Microsoft Dynamics 365 Business Central
March 2026
Learn what your peers think about Microsoft Dynamics 365 Business Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
Lets us centralize all our information on the same platform
Pros and Cons
- "The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft."
- "The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft."
- "I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
- "I think Microsoft should improve on the process of how the user decides on a business workflow."
What is our primary use case?
In our market, we use most of the modules in Microsoft Dynamics NAV for manufacturing consulting and implementation, which is our main customer demand right now. However, we also use other ERPs such as SAP, Odoo (open source software) and we also have some experience with Oracle NetSuite. Additionally, we do many integrations with SAP, but we're not using SAP much currently.
How has it helped my organization?
One of the ways in which Microsoft Dynamics NAV has helped our company is that it allows us to centralize our information on the same platform.
What is most valuable?
The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft.
What needs improvement?
I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose.
But it's not just about the interface. We often deal with multilevel workflows, depending on the department or the person in charge, and there isn't enough flexibility in the way we need to make certain adjustments. Our workaround has been to perform some custom development alongside Dynamics NAV to enable us to refine the workflows.
Partly because of the pricing structure of Dynamics NAV, we have a plan to migrate to Dynamics 365 Business Central, essentially moving it into the cloud version. If we compare Dynamics 365 Business Central to other competitors like SAP or NetSuite, the price is not too high and not too low. However, for our own brand I think Dynamics NAV is good enough for us right now.
For how long have I used the solution?
I have been using Microsoft Dynamics NAV for more than four years.
What do I think about the stability of the solution?
I think it's stable.
What do I think about the scalability of the solution?
It's scalable in some ways, but in other ways not so much. Which is okay, because at the moment lots of people simply want a standard low-cost platform.
How are customer service and support?
We use the support from another vendor, not directly from the Microsoft team.
What's my experience with pricing, setup cost, and licensing?
The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low.
What other advice do I have?
We are both partners and clients of Microsoft and to others looking into Dynamics NAV, I will advise that if you're looking for a central platform to work on, you should view Microsoft 365, Office 365, etc., and other Microsoft products together and innovate. Integrate and collect all the information between your systems.
For us, the day may be coming to move to Dynamics 365 Business Central, and if you want to centralize all your data in one platform going forward, that's what I would recommend as well.
I would rate Microsoft Dynamics NAV an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager ICT at B.L.Naidu & Sons Pte Ltd
Highly customizable and offers good management in a scalable solution
Pros and Cons
- "The product is customizable so we can tune it according to our requirements."
- "The product is customizable so we can tune it according to our requirements."
- "The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
- "The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
What is our primary use case?
We use the solution for financial management, our point of sale, and asset management.
What is most valuable?
The product is customizable so we can tune it according to our requirements.
What needs improvement?
The interface wasn't very good, although they have improved it quite a lot.
The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved.
For how long have I used the solution?
We have been using this solution for about four years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is very scalable. There are three departments and around 20 users implementing it in our organization.
How are customer service and support?
We found technical support to be helpful.
How was the initial setup?
The deployment was quite complex and took about a year.
What about the implementation team?
We implemented the solution via a third-party consultant.
What's my experience with pricing, setup cost, and licensing?
The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive.
What other advice do I have?
I would rate this solution an eight out of ten.
I think end-user training is important, consultancy and training are required for deployment.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at ProQuanta
Enables communication and collaboration and covers the business requirements of most companies
Pros and Cons
- "The tool covers most of the business requirements that most companies have, especially financial institutions."
- "The solution must provide more AI features."
What is our primary use case?
We implemented the solution for an insurance company. It was a full-stack implementation for new business units. The solution is used for communication and collaboration.
What is most valuable?
The tool covers most of the business requirements that most companies have, especially financial institutions.
What needs improvement?
The solution must provide more AI features. It will help in the collaboration of content generation and summarization of content.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
The product is quite stable. I rate the stability a nine out of ten. The stability of the communication platform is not always good.
What do I think about the scalability of the solution?
The scalability is quite good. I didn’t have any issues with the scalability. We have a single customer with a user base of 5000. We have three people looking after the ongoing maintenance.
How are customer service and support?
The support is good. It is better than the support I receive for other Microsoft products.
How was the initial setup?
The setup is straightforward. It took us two and a half weeks to deploy the tool. The solution is deployed on the cloud. We have three engineers to deploy the product.
What's my experience with pricing, setup cost, and licensing?
The solution is a little bit expensive. We pay a yearly licensing fee.
What other advice do I have?
I recommend the solution to others. People who want to invest in the solution must look carefully at the business case they're trying to solve. They must ensure that they satisfy their requirements with a good price point. Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
ERP Systems Engineer at Tiryaki Agro Foods Industry Co
A user-friendly ERP solution that is scalable and stable
Pros and Cons
- "One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
- "I would like to improve the tool’s reporting and coding part."
What needs improvement?
I would like to improve the tool’s reporting and coding part.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The tool is stable. I would rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I would rate the product’s scalability a ten out of ten. My company has 300 users for the solution. The tool’s usage increase on a yearly basis.
How are customer service and support?
The tool’s tech support is fast.
How was the initial setup?
The solution is easy to setup. The time taken for deployment depends. The steps we followed for deployment included project analysis, development, and deployment.
What's my experience with pricing, setup cost, and licensing?
The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP.
What other advice do I have?
I would rate the overall product a nine out of ten. One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution. I would recommend this solution to people who want to use it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Business application analyst at CFI
It's a robust, scalable system that's easy to use and integrates seamlessly with other products by the same vendor
Pros and Cons
- "We like the manufacturing and case management modules."
- "The Power BI integration could be more seamless."
What is our primary use case?
We use Dynamics in the manufacturing industry.
What is most valuable?
We like the manufacturing and case management modules.
What needs improvement?
The Power BI integration could be more seamless.
For how long have I used the solution?
We just updated to Dynamics six months ago.
What do I think about the stability of the solution?
I rate Dynamics 365 eight out of 10 for stability.
What do I think about the scalability of the solution?
Dynamics 365 is scalable.
How are customer service and support?
We mostly rely on our service provider for support. For some issues, we consult the forums to see what other users are saying.
How was the initial setup?
Dynamics 365 is easy to deploy. We migrated from another version of the solution with the help of a partner.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license.
What other advice do I have?
I rate Microsoft Dynamics 365 nine out of 10. I recommend it for anyone who needs an ERP. It's a robust, scalable system that's easy to use and integrates seamlessly with other Microsoft products.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Country Director at Inextricable Group Tech
Plenty of dashboard, user-friendly implementation, and flexible
Pros and Cons
- "The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
- "The solution is stable, but it could improve."
What is our primary use case?
My clients are using Microsoft Dynamics 365 Business Central for many aspects of their business needs, such as financial tools. This solution replaces other solutions they used, such as QuickBooks and Sage. As the client's companies are growing Microsoft Dynamics 365 Business Central provides the tools needed for them to expand with efficiency.
How has it helped my organization?
This solution helps combine all the benefits of many solutions into one improving companies efficiency.
What is most valuable?
The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility.
For how long have I used the solution?
I have been using Microsoft Dynamics 365 Business Central for approximately eight years.
What do I think about the stability of the solution?
The solution is stable, but it could improve.
What do I think about the scalability of the solution?
We have three to four clients that are using this solution.
How was the initial setup?
The initial setup of Microsoft Dynamics 365 Business Central is user-friendly. The process can be done rapidly over three to four weeks. If there is more customization of the solution more time could be needed.
What about the implementation team?
We do the implementation of the solution using our project team.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft Dynamics 365 Business Central is reasonable.
What other advice do I have?
I would recommend this solution because it has a lot of advantages for businesses. It is highly beneficial for businesses.
I rate Microsoft Dynamics 365 Business Central a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: March 2026
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