Microsoft Dynamics 365 Business Central Reviews

We use this solution for auto processing, procurement, and finance. We are customers and resellers. Our customers are mostly in the mid-market and the SMB level. I'm a sales manager.

This is a robust solution. I like the integration with Power BI wherein we are able to deploy multiple reports along with Power BI. We have access to all the reports we need in one dashboard. It's very useful for us and for the sales department, in particular. 

I'd like to see some enhancements on the CRM side which is currently at a very basic level. The UI is not particularly user-friendly and that could be improved. 

Our company has been using this solution for about a year. 

The solution is stable. 

The solution is scalable, we have around 15 people using it for data and 20 team members who are using 365. We have two admins dealing with maintenance. 

We previously used Microsoft Navision. 

The initial setup is not that complex. 

Licensing costs are competitive and fair. I believe we pay somewhere around $80 to $100 per month for a license.

I rate this solution seven out of 10. 

I would like to improve the tool’s reporting and coding part.

I have been using the solution for five years.

The tool is stable. I would rate the tool’s stability a nine out of ten.

The solution is scalable. I would rate the product’s scalability a ten out of ten. My company has 300 users for the solution. The tool’s usage increase on a yearly basis.

The tool’s tech support is fast.

The solution is easy to setup. The time taken for deployment depends. The steps we followed for deployment included project analysis, development, and deployment.

The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP.

I would rate the overall product a nine out of ten. One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution. I would recommend this solution to people who want to use it.

I am using Microsoft Dynamics 365 Business Central for Outlook, Excel, and Power BI.

The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications.

The price of Microsoft Dynamics 365 Business Central could be reduced.

I have been using Microsoft Dynamics 365 Business Central for approximately one and a half years.

The stability of Microsoft Dynamics 365 Business Central is good.

We have approximately 50 people using the solution.

Microsoft Dynamics 365 Business Central is scalable.

I have not used the support from Microsoft Dynamics 365 Business Central.

I have only used previously used individual solutions that are part of the Microsoft Dynamics 365 Business Central package, such as Power BI

The initial setup of Microsoft Dynamics 365 Business Central is easy. The process of deployment starts with downloading the application from the Microsoft website. If you have a decent connection it will take under 30 minutes.

We did the deployment of the solution.

The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis.

We have a license from the vendor to do the maintenance of the solution.

I would recommend this solution to others.

I rate Microsoft Dynamics 365 Business Central a seven out of ten.

We are using Microsoft Dynamics NAV for warehousing functions, such as human resources and production.

Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions.

Microsoft Dynamics NAV could improve the reporting.

I have been using Microsoft Dynamics NAV for four years.

Microsoft Dynamics NAV is stable, it has high availability.

The scalability of Microsoft Dynamics NAV is very good.

We have approximately 150 people using this solution. We do not plan o increase usage.

I have contacted technical support. However, we rely more on the consultant we have.

Microsoft Dynamics NAV has a straightforward initial setup.

We used a consultant to help us with the implementation. 

We have a perpetual license to use Microsoft Dynamics NAV.

I would recommend others to use this solution.

I rate Microsoft Dynamics NAV a nine out of ten.

We use Microsoft Dynamics 365 Business Central as CRM. 

The product should improve work optimization. 

My company has 1000 users. 

I rate Microsoft Dynamics 365 Business Central a nine out of ten. 

We use this solution for finance purposes. We're using a version from 2020.

The solution is deployed on-premises.

There are about 10 people using this solution in my organization.

It's quite reliable, and there's a good local provider who can adapt the solution for tax issues.

This solution can be used in combination with Microsoft Office 365 with the cloud version.

We want to use this solution for our entire production company. We want to expand to other functions of the ERP, but it isn't a good solution for production companies.

I would like to see some quality control and quality assurance. It's very hard to find anything except SAP, so we have to find a special solution.

I have worked with the solution for 18 years.

It's quite stable. We don't have any issues with bugs.

For a big company like us with millions of transactions, the scalability isn't enough. For example, we were thinking of going to Dynamics for multi-transactions, MPS, and MRP, but this isn't enough. It's scalable but only up to a certain point.

We have technical support through our partner, but the solution provided by Microsoft is stable. We always have problems with add-ons locally, which are necessary for local taxes. Microsoft is making a Central Europe package, which should comply with tax laws in Central European countries. Our local provider is making one more add-on to be compliant with these local tax issues. There are several issues, especially with the speed.

We have also used a solution called Glovia. Their financial solution wasn't very good for Czech tax, and there was no support for Czech taxes so we had to cut it. Now, we have two systems, but we just want to use one. We don't know if Business Central can be expanded or if something else will have to be deployed.

Initial setup is quite easy. Deployment took six months.

We deployed it together with our current ERP system, which wasn't good for the financial system. We analyze the structure and which functions to transfer to Microsoft.

The function is for bank connections. If you install just the finance part, it's quite straightforward. You have a chart of accounts, set up the connection with the ERP or with the other softwares, and set up the connections for the next processes, which use the data from Microsoft. Then, you connect to the data warehouses for Power BI or other reporting platforms. Of course, the biggest issue is that 80% of the time involves evaluation.

The biggest issues are quite easy to set up but small things delay the perfect process.

We need two people for deployment: one IT person and one in finance. It's not difficult to maintain the solution.

The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users.

I would rate the solution as seven out of ten. 

My advice is to check the solution for local taxes and check to see if it covers the material flow for production needs, like ordering, planning, sales, and purchasing.

We need to find a provider who will be a good support. The right consultant and support is very essential.

The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly.

Microsoft Dynamics NAV will be replaced with Office 365 in the future. 

I have been using Microsoft Dynamics NAV for approximately three years.

Microsoft Dynamics NAV is stable.

The scalability of Microsoft Dynamics NAV is good. You can scale it and it can be customized.

I have not contacted the support but my team has.

The initial setup of Microsoft Dynamics NAV was straightforward.

There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR.

Microsoft Dynamics NAV is good for implementation, considering user-friendliness and adaptability.

I rate Microsoft Dynamics NAV a seven out of ten.

There are a lot of areas I have not explored, and there is a lot to explore.

I primarily use the solution within my company. It's mainly for communication. I use a lot of Microsoft Teams, which is included on it, as well as the ticketing system that is on it. 

The performance is good. I'm happy overall with the product's capabilities. 

It's helpful for work purposes. 

It's stable.

The solution can scale. 

I don't have any missing features to note. 

It would be nice, in Microsoft Teams, if we were able to type more information into the chat. 

They could always improve the stability.

I've used the solution for a year. 

The stability has been good overall. There are no bugs or glitches. It doesn't crash or freeze. 

We have about 100 people using the solution at this time. I'm not sure if there are plans to increase usage at this time. 

It's a scalable solution. A company would have no problem scaling. 

I've never dealt with technical support. I can't speak to how helpful or responsive they are when a person needs help. 

I did not previously use a different ERP solution. 

This was a deployment from my company. I am not familiar with the setup process itself as I was not involved. 

I'm not familiar with the licensing of the product. That's not an aspect of the product I handle directly. 

I did not evaluate other options before choosing this product.

I'm an end-user of this solution. 

I am not sure which version I'm using at this time. It's on the cloud. 

I'd rate the solution nine out of ten. At this time, I would recommend the product to others.