Microsoft Dynamics 365 Business Central Reviews

We use the solution for financial management, our point of sale, and asset management. 

The product is customizable so we can tune it according to our requirements.  

The interface wasn't very good, although they have improved it quite a lot. 

The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved.  

We have been using this solution for about four years. 

The product is stable. 

The solution is very scalable. There are three departments and around 20 users implementing it in our organization.  

We found technical support to be helpful. 

The deployment was quite complex and took about a year. 

We implemented the solution via a third-party consultant. 

The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive.  

I would rate this solution an eight out of ten.

I think end-user training is important, consultancy and training are required for deployment.  

I am impressed with the tool's user authentication, compatibility , and policies. 

The tool needs to work on reporting issues and user interface. 

I am using the solution for two years. 

The product is stable. 

The solution is scalable. We have two customers for the solution. 

The tool's setup is straightforward. The solution's deployment took about two weeks to complete. 

We did the tool's deployment in-house. 

We have an agreement with Microsoft and pricing is okay for us.

I would rate the solution a seven out of ten. 

I mainly use it for PowerPoint presentations and Word documents.

I prefer on-premise solutions. So I need help to work in this environment. There is room for improvement in terms of stability, and it could be more stable.

I have been using Microsoft Dynamics 365 Business Central for two years. I am using the latest version.

It is a stable solution. I would rate it an eight out of ten.

It is a scalable solution. There are more than 5,000 end users in my organization.

Speaking from my experience, I advise you to first educate yourself on how to use it properly. Additionally, you should ensure a stable internet connection before using it.

Overall, I would rate it an eight out of ten.

We use Dynamics in the manufacturing industry. 

We like the manufacturing and case management modules.

The Power BI integration could be more seamless.

We just updated to Dynamics six months ago. 

I rate Dynamics 365 eight out of 10 for stability. 

Dynamics 365 is scalable. 

We mostly rely on our service provider for support. For some issues, we consult the forums to see what other users are saying.

Dynamics 365 is easy to deploy. We migrated from another version of the solution with the help of a partner. 

We pay an annual license.

I rate Microsoft Dynamics 365 nine out of 10. I recommend it for anyone who needs an ERP. It's a robust, scalable system that's easy to use and integrates seamlessly with other Microsoft products. 

We use this solution for finance purposes. We're using a version from 2020.

The solution is deployed on-premises.

There are about 10 people using this solution in my organization.

It's quite reliable, and there's a good local provider who can adapt the solution for tax issues.

This solution can be used in combination with Microsoft Office 365 with the cloud version.

We want to use this solution for our entire production company. We want to expand to other functions of the ERP, but it isn't a good solution for production companies.

I would like to see some quality control and quality assurance. It's very hard to find anything except SAP, so we have to find a special solution.

I have worked with the solution for 18 years.

It's quite stable. We don't have any issues with bugs.

For a big company like us with millions of transactions, the scalability isn't enough. For example, we were thinking of going to Dynamics for multi-transactions, MPS, and MRP, but this isn't enough. It's scalable but only up to a certain point.

We have technical support through our partner, but the solution provided by Microsoft is stable. We always have problems with add-ons locally, which are necessary for local taxes. Microsoft is making a Central Europe package, which should comply with tax laws in Central European countries. Our local provider is making one more add-on to be compliant with these local tax issues. There are several issues, especially with the speed.

We have also used a solution called Glovia. Their financial solution wasn't very good for Czech tax, and there was no support for Czech taxes so we had to cut it. Now, we have two systems, but we just want to use one. We don't know if Business Central can be expanded or if something else will have to be deployed.

Initial setup is quite easy. Deployment took six months.

We deployed it together with our current ERP system, which wasn't good for the financial system. We analyze the structure and which functions to transfer to Microsoft.

The function is for bank connections. If you install just the finance part, it's quite straightforward. You have a chart of accounts, set up the connection with the ERP or with the other softwares, and set up the connections for the next processes, which use the data from Microsoft. Then, you connect to the data warehouses for Power BI or other reporting platforms. Of course, the biggest issue is that 80% of the time involves evaluation.

The biggest issues are quite easy to set up but small things delay the perfect process.

We need two people for deployment: one IT person and one in finance. It's not difficult to maintain the solution.

The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users.

I would rate the solution as seven out of ten. 

My advice is to check the solution for local taxes and check to see if it covers the material flow for production needs, like ordering, planning, sales, and purchasing.

We need to find a provider who will be a good support. The right consultant and support is very essential.

We really like the applications, including SharePoint, Teams, and the M365 Suite. 

It is very user-friendly.

The initial setup is easy.

The pricing isn't overly expensive.

It is stable.

Technical support from local partners has been good. 

I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution. 

The pricing could always be better.

I've been using the solution for four to five years. 

The stability is good in the Pakistani market. I'd rate it nine out of ten. There aren't bugs or glitches. It's reliable. It doesn't crash or freeze. 

Technical support is fine. they are helpful and responsive, and we are satisfied with the level of support we receive. We get help from local partners, and they've been very good. 

Positive

The product has been easy to set up. It's not complex at all. I'd rate the process eight out of ten in terms of ease of deployment. 

The time to deploy depends on the industry that they're deploying. It's typically quite simpler. 

We handled the initial setup in-house. We have an IT team and a project manager that can handle setup tasks. 

The licensing is reasonable. They also provide data management and recovery via backups. I'd rate the affordability seven out of ten based on the costs in the Pakistani market. Local partners will charge for implementation, which could be an extra cost for a company.

We did evaluate SAP as well and decided on this solution. 

We are Microsoft partners. 

I'd advise potential new users to make a comparison and look at the features they require. If this product can integrate with their modern workplace, then they should go for it. 

I'd rate the product nine out of ten. 

The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly.

Microsoft Dynamics NAV will be replaced with Office 365 in the future. 

I have been using Microsoft Dynamics NAV for approximately three years.

Microsoft Dynamics NAV is stable.

The scalability of Microsoft Dynamics NAV is good. You can scale it and it can be customized.

I have not contacted the support but my team has.

The initial setup of Microsoft Dynamics NAV was straightforward.

There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR.

Microsoft Dynamics NAV is good for implementation, considering user-friendliness and adaptability.

I rate Microsoft Dynamics NAV a seven out of ten.

There are a lot of areas I have not explored, and there is a lot to explore.

In our market, we use most of the modules in Microsoft Dynamics NAV for manufacturing consulting and implementation, which is our main customer demand right now. However, we also use other ERPs such as SAP, Odoo (open source software) and we also have some experience with Oracle NetSuite. Additionally, we do many integrations with SAP, but we're not using SAP much currently.

One of the ways in which Microsoft Dynamics NAV has helped our company is that it allows us to centralize our information on the same platform.

The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft.

I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose.

But it's not just about the interface. We often deal with multilevel workflows, depending on the department or the person in charge, and there isn't enough flexibility in the way we need to make certain adjustments. Our workaround has been to perform some custom development alongside Dynamics NAV to enable us to refine the workflows.

Partly because of the pricing structure of Dynamics NAV, we have a plan to migrate to Dynamics 365 Business Central, essentially moving it into the cloud version. If we compare Dynamics 365 Business Central to other competitors like SAP or NetSuite, the price is not too high and not too low. However, for our own brand I think Dynamics NAV is good enough for us right now.

I have been using Microsoft Dynamics NAV for more than four years.

I think it's stable.

It's scalable in some ways, but in other ways not so much. Which is okay, because at the moment lots of people simply want a standard low-cost platform.

We use the support from another vendor, not directly from the Microsoft team.

The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low.

We are both partners and clients of Microsoft and to others looking into Dynamics NAV, I will advise that if you're looking for a central platform to work on, you should view Microsoft 365, Office 365, etc., and other Microsoft products together and innovate. Integrate and collect all the information between your systems.

For us, the day may be coming to move to Dynamics 365 Business Central, and if you want to centralize all your data in one platform going forward, that's what I would recommend as well.

I would rate Microsoft Dynamics NAV an eight out of ten.