We have developed for our customers a website where they do onsite inspections of heavy moving equipment. They have the ability to build reports that are all web-based now and by clicking a button it goes out to their customers. This company is now starting to roll it out. They started in Zimbabwe, Zambia, and South Africa. They are currently expanding the system to Brazil and Australia. We had to move from on-premise solutions to a cloud-based system and this what we are using Azure for.
Owner at Latreia Technologies
Functional pricing calculator, reliable, and excellent customer service
Pros and Cons
- "We have found the most valuable feature to be the pricing calculator."
- "The solution could be easier to use. However, when comparing it to AWS it is a bit easier."
What is our primary use case?
What is most valuable?
We have found the most valuable feature to be the pricing calculator.
What needs improvement?
The solution could be easier to use. However, when comparing it to AWS it is a bit easier.
In an upcoming release, the interface could improve.
For how long have I used the solution?
I have been using this solution for approximately two months.
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What do I think about the stability of the solution?
Azure is reliable. I am doing other work for another company where I do not host it in Azure myself, but they have a U-systems running on Azure and it is operating all over the world. There are times when it can slow down a little but most of the time, it runs very smoothly.
What do I think about the scalability of the solution?
We have two people using this solution in my organization.
How are customer service and support?
I have one experience calling the technical support for Azure and the response was almost immediate, they are very good.
Which solution did I use previously and why did I switch?
I have used AWS previously. Although AWS might be cheaper in some instances, I found it has an even worse configuration. You have to configure every detail, whereas with Azure it easier.
How was the initial setup?
The installation was straightforward. Once you have a Microsoft ID everything else just falls into place.
What's my experience with pricing, setup cost, and licensing?
I am currently on a pay-as-you-go subscription and my customers are going to be on a three-year contract. For what is offered in the three-year package it is quite reasonably priced. However, if I was to run it in my office from my own service it would be cheaper but the risk is too high. Here in South Africa, we have something called load shedding where the electricity is turned off for periods of time to regulate to load of the electricity being used. It can go off for five to six hours causing the batteries in the cell towers and fiber exchanges to start dropping and then the customers are offline.
This is why I have to move to a cloud platform that has generators, redundancy on fiber connections, and other mechanisms in place. It creates a lot of challenges for us.
Microsoft has two data centers in South Africa, one in Johannesburg and one in Cape Town. We will most likely be balancing between South Africa, Europe, and maybe even have a service in Australia.
What other advice do I have?
I would advise others to do their research before they purchase any platform service. Everything could look fine on the surface but if you do not understand things, such as DPUs and flexible databases, you can run into some difficulties.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

CEO at a tech services company with 11-50 employees
Reliable, highly scalable, and provides excellent technical support
Pros and Cons
- "I have found Microsoft Azure to be stable. We have large corporate customers and it is working great."
What is our primary use case?
We are using this solution to provide backend services to our customers. I am not very technical but we are using the document and storage services of Azure.
For how long have I used the solution?
I have been using this solution for approximately four years.
What do I think about the stability of the solution?
I have found Microsoft Azure to be stable. We have large corporate customers and it is working great.
What do I think about the scalability of the solution?
This solution is highly scalable and this is one of the main reasons why we are using it.
In our organization, we have five administrators using the solution. We are providing services to a few thousand clients on Azure infrastructure and we plan to increase usage.
How are customer service and technical support?
The technical support has been very responsive in dealing with our issues.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be cheaper.
Which other solutions did I evaluate?
Before we used this solution we evaluated other cloud platforms, such as Google and Amazon. We choose Azure due to data policy reasons.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Has good technical support and monitoring tools
Pros and Cons
- "We are satisfied with the technical support."
- "The process by which our customers can switch from one subscription to another should be simplified."
What is our primary use case?
We help our customers to migrate from on-premises to Azure.
We generally sell the infrastructure as a service, meaning we help our customers to migrate their on-premises VMware to cloud.
What needs improvement?
The process by which our customers can switch from one subscription to another should be simplified.
For how long have I used the solution?
I cannot say for certain for how long we have been selling Microsoft Azure products, although I do know that we have been doing so for a long time.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We are satisfied with the technical support. Customers who have signed up for premium service benefit from better support.
How was the initial setup?
The issue of installation does not concern us, as our job is solely to help our customers to migrate.
What's my experience with pricing, setup cost, and licensing?
The licensing price is fine. We pay it on a monthly basis.
What other advice do I have?
The solution is cloud-based.
We feel the monitoring tools to be sufficient. The interface, monitoring and dashboard features are good. I cannot say for certain about the security features.
While I cannot definitively say how many customers we have that are using Microsoft Azure, as I am not part of the production team, I do know that they comprise the majority.
I would recommend the solution to others contemplating its use.
I rate Microsoft Azure as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CEO at Finanblue
Secure, useful with incredible customization and the support is good
Pros and Cons
- "If you have large traffic amounts, Microsoft Azure will continue to provide our customers with the best storage experience."
- "The initial setup can be improved."
What is our primary use case?
We use Microsoft Azure to host our software development solutions and solutions for reproduction.
We have many solutions running alongside Microsoft Azure that are mainly for the financial sector.
We use Microsoft Azure to host and develop.
What is most valuable?
It's great! It's very useful.
It has a separate environment for developers and developers' solutions. We have environments for PaaS and quality assurance, and we also have an environment where we can lend our solutions to our customers.
We like the Azure DevOps.
If you have large traffic amounts, Microsoft Azure will continue to provide our customers with the best storage experience.
It's very secure.
Microsoft Azure has incredible customization.
What needs improvement?
It's not user-friendly because it is made for developers. A normal user can't use it, but for a developer, it is a very friendly solution.
The initial setup can be improved. It should be simplified and made easier for developers to set it up.
I would like to see the use of Microsoft DevOps simplified. It's automation to develop and deploy software that is very difficult to use. It is so complicated and we need extra time to learn it. It is not easy.
For how long have I used the solution?
I have been working with Microsoft Azure since 2016.
We use the standard S3 applications.
What do I think about the stability of the solution?
Microsoft Azure is very reliable. It's a highly stable solution.
What do I think about the scalability of the solution?
Microsoft Azure offers huge scalability. We can manage scalability automatically or manually. It is very fast and very reliable.
We have approximately 30 users in our organization who use Microsoft Azure.
How are customer service and technical support?
The service is very good. They are highly technical and provide answers to things that are not easy to apply. Before the pandemic, at least, the support was good and very fast.
We had some issues with support after the pandemic, where the replies took a very long time. Technical support could improve their response time. They should respond faster.
Which solution did I use previously and why did I switch?
We use many Microsoft tools, such as Microsoft Teams, also Skype, and Google Meet.
How was the initial setup?
The initials setup is difficult. It requires specialists.
Similar to Google Cloud and Amazon Web Services, it is complex.
It can take six to twelve months to deploy this solution.
What about the implementation team?
We had help from specialists to help with the complex setup. It is not easy for everyone.
What other advice do I have?
I would suggest calling a specialist who is certified to help with the setup and the deployment, don't do it yourself. The specialists are reliable and can deploy the solution faster.
I would rate Microsoft Azure a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Developer
A cloud computing platform that is stable, reliable, and easy to set up
Pros and Cons
- "It is a reliable solution that is easy to set up."
- "They can improve the number of requests. Maybe they can increase it from 5,000 requests to 10,000 requests a month. Sometimes when you try to connect, it is quite unresponsive. When you want to communicate using the API, you get an internal error."
What is our primary use case?
We have an internal system we are currently building. We use machine learning, where we are training models for extraction. You send a document or an invoice and move it to Azure using an endpoint, and then you get the extracted information. That is what we are currently doing.
What is most valuable?
It is a reliable solution that is easy to set up.
What needs improvement?
1.One is not able to upload custom images in azure and not able to access windows client images. This can be improved
2. It moves your business’ compute power from your data center or office to the cloud. As with most cloud service providers, Azure needs to be expertly managed and maintained, which includes patching and server monitoring.
For how long have I used the solution?
I have used Microsoft Azure within the last 12 months.
What do I think about the stability of the solution?
Microsoft Azure is a stable and reliable solution.
Which solution did I use previously and why did I switch?
AWS- It was trusted at the time since it was the longest serving
How was the initial setup?
The initial setup was excellent.
What about the implementation team?
In-House
What's my experience with pricing, setup cost, and licensing?
It is affordable compared to other vendors
Which other solutions did I evaluate?
What other advice do I have?
I would recommend this solution to new users. If you want to get a free subscription or trial, it is quite good. Even for an organization, it is good because of the number of requests they offer in the free version. There are many.
On a scale from one to ten, I would give Microsoft Azure an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a tech services company with 501-1,000 employees
Very scalable, easy to use, and provides a great ROI, but needs better pricing model, better support, and a cybersecurity feature
Pros and Cons
- "It is really scalable and easy to use."
- "They should include a cybersecurity feature to improve the protection of the systems. They could do better in terms of the pricing model. Its price keeps on changing. Their technical support can also be better."
What is our primary use case?
We use it for cloud adoption for medium and large companies. We are using its latest version.
What is most valuable?
It is really scalable and easy to use.
What needs improvement?
They should include a cybersecurity feature to improve the protection of the systems.
They could do better in terms of the pricing model. Its price keeps on changing. Their technical support can also be better.
For how long have I used the solution?
I have been working with this solution for a couple of years.
What do I think about the stability of the solution?
It is stable, and it works. It is not the best public cloud in terms of technology, but it does its job, and it does it well.
What do I think about the scalability of the solution?
It is really scalable.
How are customer service and technical support?
Their technical support is fair. It is something they can improve.
How was the initial setup?
Its initial setup is very easy.
What was our ROI?
It provides a great ROI.
What's my experience with pricing, setup cost, and licensing?
Its pricing model can be improved. It is variable, and if you do a simulation now, within a few months, the price can change, and your simulation would no longer be valid.
What other advice do I have?
It is great for a new workload and if you are starting with new systems.
I would rate Microsoft Azure a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Frequently updated enhancements, easy to use, and reliable
Pros and Cons
- "The most valuable features of the solution are ease of use and the enhancements are continually being updated."
- "There could be more documentation and video tutorials to incorporate each and every feature. This way one can easily get the knowledge and implement it."
What is our primary use case?
We are using this solution for multiple purposes. For example, for a chatbot and for multiple authentications for service technologies we are developing.
What is most valuable?
The most valuable features of the solution are ease of use and the enhancements are continually being updated.
What needs improvement?
There could be more documentation and video tutorials to incorporate each and every feature. This way one can easily get the knowledge and implement it.
For how long have I used the solution?
I have been using this solution for approximately three years.
What do I think about the stability of the solution?
The solution is scalable.
What do I think about the scalability of the solution?
We have approximately 40 developers using the solution in my organization.
How are customer service and technical support?
The technical support is good.
How was the initial setup?
The installation is straightforward.
What's my experience with pricing, setup cost, and licensing?
There is a license for the solution.
What other advice do I have?
We plan to continue using the solution in the future and I recommend it to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a computer software company with 1,001-5,000 employees
Feature rich, reasonably priced, but more migration services needed
Pros and Cons
- "There are plenty of functions available that we have used extensively. It is a complete platform of services."
- "There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future. They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well."
What is our primary use case?
We use this solution to integrate with multiple versions of ServiceNow, for automatic ticket closure and ticket opening.
What is most valuable?
There are plenty of functions available that we have used extensively. It is a complete platform of services.
What needs improvement?
There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future.
They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well.
We would like to see more enhancements in the Azure Migrate services in the future.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable and has good performance.
What do I think about the scalability of the solution?
I have all different kinds of clients, from small businesses to enterprises.
How was the initial setup?
The setup was straightforward and the documentation is good.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
What other advice do I have?
I rate Microsoft Azure a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

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