A lot of customers are turning to Microsoft Azure. We are using the latest version and we are a Microsoft Gold partner. We use it as a backup solution. It is also used for authentication and cancellations. We are providing these types of solutions as a live requirement, and we are moving customers to their Cloud Station.
Systems Specialist at a tech services company with 11-50 employees
Enables our customers to obtain the results they need
Pros and Cons
- "The system is more secure, and this is valuable."
- "Sometimes performance takes a hit on a slow network."
What is our primary use case?
What is most valuable?
The system is more secure.
What needs improvement?
It could be more stable, but we think this is due to Microsoft making changes too often to their setup. We also think the configuration could be easier. Sometimes performance takes a hit on a slow network. Microsoft does not appear to pay enough attention to the platform or the account solution.
For how long have I used the solution?
We have been using Microsoft Azure for a few years.
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What do I think about the scalability of the solution?
Microsoft Azure is very scalable.
How are customer service and support?
Microsoft does provide good support and enables our customers to obtain the results they need.
What's my experience with pricing, setup cost, and licensing?
Initially, it was difficult to setup. The complexity comes in when there are more items to configure. We pay our bill in a monthly or 6 monthly billing cycle. The cost depends on how much you use during the period.
What other advice do I have?
I would rate Microsoft Azure 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
DevOps Lead at a computer software company with 1,001-5,000 employees
Stable and flexible with an easy initial setup
Pros and Cons
- "We've found the solution to be extremely flexible."
- "It would be helpful if it offered more integration with other platforms."
What is our primary use case?
We are primarily using the solution for DevOps purposes.
What is most valuable?
The installation of the product is very straightforward. It's quite easy in general.
The product is very stable. The performance has always been reliable.
We've found the solution to be extremely flexible.
What needs improvement?
I cannot recall anything really specific that needs to be addressed within the solution. There aren't any features that are missing as far as I can tell.
It would be helpful if it offered more integration with other platforms.
For how long have I used the solution?
I've been using the solution for a couple of years at this point. It's been a while.
What do I think about the stability of the solution?
The solution is very stable. It doesn't crash or freeze. There are no bugs or glitches. It is reliable and the performance is good.
What do I think about the scalability of the solution?
The scalability overall has been fine. We have about 500 users in the solution currently.
If a company needs to expand it, or scale it, it can do so. It shouldn't be that hard to accomplish.
We do plan to continue to use the solution into the future.
How are customer service and technical support?
I rarely have any issues with the solution itself and therefore don't have too much experience with technical support. We don't have any complaints, to be honest.
Which solution did I use previously and why did I switch?
We did not previously use a different solution before implementing Azure. This is our first tool in this area.
How was the initial setup?
The initial setup is not complex at all. It's very easy and very straightforward. The process shouldn't give a company any trouble.
I can't recall the exact length of time it took to deploy the product.
What's my experience with pricing, setup cost, and licensing?
The pricing is likely reasonable. If you compare it to other cloud providers, there isn't too much of a difference. It likely is competitive in the market.
What other advice do I have?
We are customers and end-users.
I'm not sure which version of the solution we are using at this time.
I'd recommend the solution to other organizations. Our experience so far has been mostly positive.
Overall, I would rate the product at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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October 2025
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CISO at a religious institution with 501-1,000 employees
Very stable, easy to set up, and allows us to scale up and scale down depending upon our needs
Pros and Cons
- "Its ability to scale is most valuable. There are certain periods of the year when we are busier, and we're able to scale up and scale down with Azure depending upon our needs."
- "They're already doing quite a bit. I'm not unsatisfied with anything that they're doing right now. They can maybe make the transitions a little smoother and improve its pricing. The pricing for the end-user packages is a bit high."
What is our primary use case?
One of the use cases that we have is with our installation of SAP on private. We also have some apps that we have developed that are public, and we use the security system that they provide. We also use Microsoft Sentinel, which is the SIEM that helps us to align with the alerts and the incidents. We have a combination of public and private clouds, but everything is in Azure.
What is most valuable?
Its ability to scale is most valuable. There are certain periods of the year when we are busier, and we're able to scale up and scale down with Azure depending upon our needs.
What needs improvement?
They're already doing quite a bit. I'm not unsatisfied with anything that they're doing right now. They can maybe make the transitions a little smoother and improve its pricing. The pricing for the end-user packages is a bit high.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. It is very simple to scale.
How are customer service and technical support?
You have to go through a lot of preliminary levels before you finally get to someone, but you can get a difficult problem solved. There is a process that you have to follow.
How was the initial setup?
As far as the setup goes, most of it is pretty simple. When we started working with Microsoft Intune and a little bit on the unified labeling, it became a bit more complicated, but we're getting through it.
Shared active directory and multifactor authentication (MFA) are a little bit difficult to introduce because once you put something on it, it affects all of their Office products and anything that deals with Microsoft, whether it is SharePoint, OneDrive, or something else. Often, we want to activate it for an app and not so much for everything else, but that's our peculiar quirk. I don't think there is anything that Microsoft needs to change necessarily.
What's my experience with pricing, setup cost, and licensing?
The pricing for the end-user packages is a bit high. It is full of very interesting services, but I would still like it to be less expensive.
What other advice do I have?
I would rate Microsoft Azure a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Specialist at integra software
An open and flexible cloud computing platform
Pros and Cons
- "Microsoft Azure is flexible and the performance is great."
- "From a security perspective, it could be improved."
What is our primary use case?
We use this solution to host applications for our customers. We're implementers, we support our clients.
We have 32 customers using this solution. We have a technical team that handles all maintenance-related issues. We have multiple teams in place for each and everything. For each platform, we have an integrated team in place.
What is most valuable?
Microsoft Azure is flexible and the performance is great.
What needs improvement?
From a security perspective, it could be improved. A little bit of automation would also be nice.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
Microsoft Azure is both stable and scalable.
How are customer service and technical support?
The technical support could be faster.
How was the initial setup?
Overall, the initial setup is quite straightforward. Installation takes roughly four to five days.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of eight.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
CEO at a tech services company with 1-10 employees
Large scope that is easy to work with, easy to install, and reasonably priced
Pros and Cons
- "Microsoft Azure has a large scope, it can do many things."
- "I believe that some of the services need to be available on the on-premises version and not only based on the cloud."
What is our primary use case?
We sell Microsoft products, and licensing that is involved in an Open License.
We sell a variety of solutions to our customers.
Microsoft Azure is a very good solution for many customers. We prefer to offer hybrid solutions to our smaller-sized customers.
The online will be through Azure or 365 and the databases we prefer locally.
It is used with Exchange, all of the mail, team, and the share products such as SharePoint.
Also for security with AI, which we are still testing.
What is most valuable?
Microsoft Azure has a large scope, it can do many things.
Everything is very easy to work with.
What needs improvement?
I believe that some of the services need to be available on the on-premises version and not only based on the cloud.
There are some security issues in the cloud that cannot be solved. Some countries will not allow you to store certain types of data on the cloud.
For how long have I used the solution?
We started using Microsoft 365 in 2009.
What do I think about the stability of the solution?
The stability needs improvement. At times when there is a problem in one area, everything gets stopped, which is not good.
If the problem is the bandwidth and you have a number of redundancies or lines that link to Azure, you will have few options in Azure.
What do I think about the scalability of the solution?
it is a scalable solution.
How are customer service and technical support?
We haven't had a lot of issues. In our company, we prefer to learn about each product, and by doing this, we have fewer issues.
How was the initial setup?
The installation is very easy.
Most areas of the application can be installed in a few minutes, but the configuration is a different story.
The configuration is dependent on the demands or the environment.
it can take hours or it can take days.
What's my experience with pricing, setup cost, and licensing?
Most of the pricing from Microsoft is reasonable.
The prices are very good for the services.
What other advice do I have?
If Microsoft Azure meets the demands of the company, we would recommend it.
Other companies, may require products like Amazon, or they use their own data center. It depends on the company.
I would rate most of the areas in Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Architect at a tech company with 201-500 employees
A customizable platform for creating various dashboards
Pros and Cons
- "It's a great solution. It's so customizable. Every user can create dashboards to suit their needs. We can create and share them with our teammates easily, too."
- "Due to the pandemic, I haven't been able to utilize their full resources. This has made it complicated to scale up. I hope this will be resolved after the pandemic."
What is our primary use case?
Within our organization, there are roughly 15 people using this solution.
What is most valuable?
It's a great solution. It's so customizable. Every user can create dashboards to suit their needs. We can create and share them with our teammates easily, too.
Microsoft Azure is also very user-friendly.
What needs improvement?
I honestly can't think of anything that needs to be improved.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the scalability of the solution?
Microsoft Azure is both scalable and stable.
How are customer service and technical support?
The technical support is very responsive.
Which solution did I use previously and why did I switch?
I evaluated Amazon and Google Cloud.
How was the initial setup?
The initial setup was quite straightforward. Deployment depends on your requirements. Typically, I can deploy it within a weeks time.
What's my experience with pricing, setup cost, and licensing?
There are monthly and yearly payment plans. We save more in the long run with the yearly option.
What other advice do I have?
I would absolutely recommend this solution to other users.
Microsoft Azure has all of the latest cloud services with all high availability and scalability. It's also very secure. The cost is more or less the same across all cloud service providers, too.
Overall, on a scale from one to ten, I would give this solution a rating of nine.
Due to the pandemic, I haven't been able to utilize their full resources.This has made it complicated to scale up. I hope this will be resolved after the pandemic.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Architect/ Project Manager at a computer software company with 1,001-5,000 employees
Provides very good security, scalability, and elasticity
Pros and Cons
- "Good security, scalability, and elasticity."
- "Technical support could be improved."
What is our primary use case?
The primary use case of this solution is generally for infrastructure service, and also for VC-migrations and district modernization using the platform service. We're a consulting firm so we use this solution and also deploy it for our customers. I'm an architect/project manager and we are partners of Microsoft.
What is most valuable?
The main beneficial features the product provides are security, scalability, and elasticity.
What needs improvement?
The technical support could be improved. When we leave tickets, it can take some days before the issue is dealt with.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
We haven't had any issues with stability in the last 12 months, prior to that there were some small problems.
What do I think about the scalability of the solution?
The scalability is good, most of our clients are enterprise size organizations.
How was the initial setup?
The initial setup is straightforward, the environment is mature with a lot of documentation.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is okay although it depends on the region of the deployment.
What other advice do I have?
A company should look at the suitability for their use case before choosing a solution.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Presales Network & Security Engineer at a tech services company with 51-200 employees
A solid cloud-based platform with fair licensing
Pros and Cons
- "We didn't have any problems setting it up."
- "A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud."
What is our primary use case?
Within our company, there are around 150 employees using this solution. We have a technical team of about five or six people.
What is most valuable?
I like that it's cloud-based and it's 24/7, theoretically. I am also happy with the licensing fees. It's quite competitive in the market. They sell Level 1, Level 2, Level 3, and level 5 licenses, and one of them is compatible with PowerPoint. The licensing fee is quite cheap for what they're offering.
What needs improvement?
A few different vendors from Fortinet, from Barracuda, from Forcepoint, all use infrastructure from Azure from time to time. A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud. It's a different type of architecture, so that's a mistake from Microsoft. Hopefully, they will fix it soon.
It could be more secure actually. Microsoft Defender is not very secure. The platform is also a bit slow, to be honest. It takes a few seconds to load. Although, it does update quickly now. It's one-click — Microsoft takes four seconds and Google takes two and a half. It's minimal.
Better integration with other vendors and third-party systems would be a nice change.
For how long have I used the solution?
I have been using Microsoft Azure for roughly five or six years.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
Microsoft Azure is cloud-based, so it's definitely scalable.
How was the initial setup?
We didn't have any problems setting it up.
What other advice do I have?
Overall, on a scale from one to ten, I would give Microsoft Azure a rating of eight. It's a good product. It does have a few flaws but it's solid.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: October 2025
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