reviewer1098588 - PeerSpot reviewer
Works at a consultancy with 1,001-5,000 employees
Consultant
An extensible solution that is easy to install and manage
Pros and Cons
  • "The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."
  • "It needs a dashboard for cluster events in general, and for Kubernetes specifically."

What is our primary use case?

We use the Dynatrace platform to perform Application Performance Management for our Kubernetes clusters and some other legacy clusters. We have many Kubernetes clusters in our company and we are connecting each to an on-premise Dynatrace platform so that we can analyze the performance of each one separately.

How has it helped my organization?

Besides being an Application Performance management platform, Dynatrace has many important features that are easy to use. This gives us more time to focus on business. From installation to page load analysis, passing by monitoring hosts. Everything works like a charm.

What is most valuable?

The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility.

Dynatrace provides a wide range of platform supports that can be installed.

What needs improvement?

The service should be improved such that it is more useful to its clients. For instance, detect repeated performance-issue-related root causes, optional log streaming for hosts, processes, or a group of processes.

It needs a dashboard for cluster events in general, and for Kubernetes specifically.

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April 2024
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For how long have I used the solution?

One year.

What about the implementation team?

For the Kubernetes part, we have a good operator that takes care of updating the agents so we have nothing to do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Infrastructure Architect at Docebo
MSP
Automatic instrumentation of new services and technology without the need to install specific agents or modules
Pros and Cons
  • "Improved visibility on performance and application issues."
  • "Automatic instrumentation of new services and technology without the need to install specific agents or modules."
  • "SSO options are missing."
  • "JIRA integration should be enriched and more granular."
  • "Filters should have a “negative” option."

What is our primary use case?

We are using it in our AWS environment for monitoring health and application performance for roughly 400 instances running thousands of Docker containers.

How has it helped my organization?

  • Improved visibility on performance and application issues.
  • Automatic instrumentation of new services and technology without the need to install specific agents or modules.

What is most valuable?

  • OneAgent
  • AI-powered problem analysis
  • Pre-configured alerts
  • AWS integration
  • API interface 

What needs improvement?

  • SSO options are missing.
  • JIRA integration should be enriched and more granular.
  • Filters should have a “negative” option.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dynatrace
April 2024
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Quality Analyst(Performance Testing) R & D at a tech services company with 501-1,000 employees
Real User
Enables us to monitor database queries and methods executed in a given timeframe

What is our primary use case?

We use it to find database hotspots, method hotspots, CPU, JVM , Disk I/O and more.

How has it helped my organization?

Has helped us find issues such as application suspension and to improve web services data.

What is most valuable?

PurePath, Database Hotspots, Method Hotspots, CPU, JVM, disk I/O and other graphs.

What needs improvement?

Find the right method, give the cause of suspension, give tips for resolution, and one call query to find method.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

We were using a freeware tool and we needed all the information in one tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Development Architect at SAP Canada
Vendor
It monitors application performance, but it needs to be more flexible and user-friendly.
Pros and Cons
  • "The most valuable feature is the monitoring of application performance."
  • "I would like Dynatrace to be more flexible and user-friendly."

What is our primary use case?

We use Dynatrace for application monitoring.

How has it helped my organization?

We use this product with the goal to improve our abilities.

What is most valuable?

The most valuable feature is the monitoring of application performance.

What needs improvement?

I would like Dynatrace to be more flexible and user-friendly. They could do more in-depth analysis of the application monitoring. Also, they also could do some type of anomaly detection with positioning and have better integration with AWS.

For how long have I used the solution?

Three to five years.

What do I think about the scalability of the solution?

So far, the scalability has been okay. Our customer base is hundreds of thousands.

How is customer service and technical support?

The product needs a lot of the support, especially on the consulting side and post sales. You will also need an administrator.

Which other solutions did I evaluate?

I was not involved in the decision-making process. However, there are more competitive products on the market, which are more user-friendly, feature-rich, etc.

What other advice do I have?

Research into similar products. 

It adapts well for integration with other products in our environment.

We don't use it for AWS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Cloud Database Administrator at a tech services company with 501-1,000 employees
Real User
I can review behaviors, trending issues, and resolve issues before they impact our clients
Pros and Cons
  • "It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points."
  • "I can review behaviors, trending issues, and resolve issues before they impact our clients."
  • "Some of the APIs and integrations are a bit tougher than others to integrate."

What is our primary use case?

Full stack monitoring capabilities. Containerized monitoring is huge for us as majority of our applications are using containers.

How has it helped my organization?

It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points. The analytics are amazing!

What is most valuable?

The big data analytics is the most powerful tool at my disposal. With the analytics, I can review behaviors, trending issues, and resolve issues before they impact our clients.  

What needs improvement?

Some of the APIs and integrations are a bit tougher than others to integrate. Django would be amazing!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Support and Services Manager at a tech services company with 51-200 employees
Real User
Amazing functionality, easy to operate, and dependable
Pros and Cons
  • "The solution is amazing, it does well when you need to use it."
  • "The dashboard could improve."

What is most valuable?

The solution is amazing, it does well when you need to use it.

What needs improvement?

The dashboard could improve. The graphs available should have more features such as the ability to do data comparisons.

What other advice do I have?

I rate Dynatrace a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Performance specialist at Cegedim Insurance Solutions
Real User
Mean time to root cause analysis decreased drastically
Pros and Cons
  • "The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios."
  • "Mean time to root cause analysis decreased drastically."
  • "C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."

What is our primary use case?

  • Load testing in R&D to anticipate bottlenecks. 
  • Used in production environments to retrieve consistent use cases.

How has it helped my organization?

  • Mean time to root cause analysis decreased drastically. 
  • It allows us to address issues directly. 

What is most valuable?

The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios. 

What needs improvement?

C language integration requires manual implementation through the SDK, which is rather difficult and time consuming. 

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1098966 - PeerSpot reviewer
Works at a tech services company with 501-1,000 employees
Real User
Enables us to reduce the time to detect the root cause incident and also to avoid missing incidents
Pros and Cons
  • "The most valuable feature is the beautiful UI."
  • "Improvements are needed in the navigation and timeframe selection when browsing problems."

What is our primary use case?

We are a partner and are selling this solution. We also use it internally.

How has it helped my organization?

This solution has helped us to reduce the time to detect the root cause incident and also to avoid missing incidents.

What is most valuable?

The most valuable feature is the beautiful UI. The correlation between events and impacts is helpful, as is the automatic detection of the infrastructure.

What needs improvement?

Improvements are needed in the navigation and time-frame selection when browsing problems, sometimes, the time-frame set change and I need to re-set it again, plus I find the navigation bar on the top left quite cumbersome, when i'm analyzing problem and I want to go back to the previous view, for me the nav bar should be the solution but often, when selecting the last element in the bar, I do not go back to my previous page but to the "main element page" (Aka, When doing deep analysis the analysis components are not shown on the nav bar and the only way is to press the browser "go back" button).

For how long have I used the solution?

More than one year.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are official partner while still using the solution for our company needs.
PeerSpot user
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Updated: April 2024
Buyer's Guide
Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.