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Director Comercial at a tech services company with 201-500 employees
Real User
Jan 11, 2023
Secure, stable, provides good technical support, and has a recovery feature
Pros and Cons
  • "What I like best about BMC Control-M Managed File Transfer is that it makes transfers more secure and faster. It has a recovery feature during failed file transfers."
  • "An area for improvement in BMC Control-M Managed File Transfer is integration. It should be compatible with more solutions. It should have integrations with newer applications as well."

What is our primary use case?

I use BMC Control-M Managed File Transfer for file transfer management, which is its primary function.

What is most valuable?

What I like best about BMC Control-M Managed File Transfer is that it makes transfers more secure and faster. My experience with it is good.

I also like that it has personal dashboards.

I also found the functionality of BMC Control-M Managed File Transfer better, plus it has a recovery feature during failed file transfers.

What needs improvement?

An area for improvement in BMC Control-M Managed File Transfer is integration. It should be compatible with more solutions. BMC Control-M Managed File Transfer should have integrations with newer applications as well.

For how long have I used the solution?

I have fifteen years of experience with BMC Control-M Managed File Transfer, and I'm still using it.

Buyer's Guide
Control-M
January 2026
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,346 professionals have used our research since 2012.

What do I think about the stability of the solution?

I didn't see any stability issues from BMC Control-M Managed File Transfer.

What do I think about the scalability of the solution?

BMC Control-M Managed File Transfer has good scalability.

How are customer service and support?

BMC Control-M Managed File Transfer has good technical support, as it has different engineers and consultants who resolve the issues.

My rating for BMC support is nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I chose BMC Control-M Managed File Transfer over the other solution because I know more about it, and it works better in terms of function.

How was the initial setup?

Setting up BMC Control-M Managed File Transfer is easy, so it's a ten out of ten.

As BMC Control-M Managed File Transfer is a module, you install, implement, and run it in one day. It could take three weeks if you still need to install the solution that BMC Control-M Managed File Transfer is on.

What was our ROI?

You'll get ROI from BMC Control-M Managed File Transfer after using it a few times rather than once because the initial cost is high. With this module, you can reduce mistakes and not lose money, so you'll see ROI within one year or less from BMC Control-M Managed File Transfer.

What's my experience with pricing, setup cost, and licensing?

BMC Control-M Managed File Transfer is relatively inexpensive. It has reasonable pricing. What you pay for is the task or job, and as it's a module, it's complimentary, so you save about twenty percent of the job cost. For example, if the job costs $100, BMC Control-M Managed File Transfer will cost $20.

Pricing-wise, the module is an eight out of ten.

What other advice do I have?

I'm a software consultant and implemented BMC Control-M Managed File Transfer for different customers.

I've worked with older versions, from 6.4 to the latest version, 20.2, of BMC Control-M Managed File Transfer.

Deploying the module requires two engineers and one project manager who'll check the results of the project execution.

My advice to others looking into using BMC Control-M Managed File Transfer is that it's good to implement if you don't want to experience file transfer problems. The module has a tier that lets you transfer many files between different servers, so BMC Control-M Managed File Transfer is essential in file transfer and file management projects. You must make sure that you follow the steps on how to use the module.

Overall, BMC Control-M Managed File Transfer is a nine out of ten because it's easy to understand and use, plus it has a lot of benefits to customers.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2050095 - PeerSpot reviewer
IT manager at a financial services firm with 1,001-5,000 employees
Real User
Jan 4, 2023
Great B2B data flow and has helped our organization minimize software dependency
Pros and Cons
  • "The file transfer, database, and integration features are the most valuable."
  • "Its current functionalities can be upgraded."

What is our primary use case?

Our primary use case for this solution is the data flow between our locations, between systems, and B2B data flow, which includes the data to the endpoints, the schemes and other lines. We deploy the solution on-premises.

How has it helped my organization?

For the IQ operation flow, we have to do a lot of planning with data resources and keeping the resources in front of the system. However, the solution has improved our organization by minimizing software dependency and managing data for our clients and regional schemes.

What is most valuable?

The file transfer, database, and integration features are the most valuable.

What needs improvement?

The solution can be improved by upgrading its features to compete with premium software in MFT. Additionally, Math and dollar features, along with product samples and VR functionalities, can be included in the next release.

For how long have I used the solution?

We have been using the solution for approximately 15 years and are currently using version 20.200.

What do I think about the scalability of the solution?

The solution is scalable. I rate it a nine out of ten.

How are customer service and support?

The customer service and support team are very knowledgeable. I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite easy and depends on the speed of the background. So basically, if you're in the background, it's an eight out of ten.

What was our ROI?

We have seen a return on investment. The solution has saved us about 30% to 40% on additional investments in resources.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a seven out of ten because there is room for improvement.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but its current functionalities can be upgraded. I recommend the solution to users considering it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Control-M
January 2026
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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Aishwarya Deshpande - PeerSpot reviewer
BMC Consultant at a computer software company with 501-1,000 employees
Consultant
Jan 3, 2023
Simple setup, easy to use, and useful file transfer monitoring
Pros and Cons
  • "The most valuable features of BMC Control-M Managed File Transfer are the ease of use and the ability to watch the files as they transfer called Watch File Transfer. There is a separate monitoring window that is useful."
  • "Before we transfer files we have to make the connection profile first for MFT. If we did not have to do this and send the transfer files directly, that would be useful."

What is our primary use case?

I am using BMC Control-M Managed File Transfer for transferring files.

What is most valuable?

The most valuable features of BMC Control-M Managed File Transfer are the ease of use and the ability to watch the files as they transfer called Watch File Transfer. There is a separate monitoring window that is useful.

What needs improvement?

Before we transfer files we have to make the connection profile first for MFT. If we did not have to do this and send the transfer files directly, that would be useful.

For how long have I used the solution?

I have been using BMC Control-M Managed File Transfer for approximately three months.

What do I think about the stability of the solution?

I rate the stability of BMC Control-M Managed File Transfer a seven out of ten.

What do I think about the scalability of the solution?

I rate the scalability of BMC Control-M Managed File Transfer a seven out of ten.

How are customer service and support?

The communication from the support is very helpful.

I rate the support from BMC Control-M Managed File Transfer a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of BMC Control-M Managed File Transfer is easy, it took approximately one minute to complete.

I rate the initial setup of BMC Control-M Managed File Transfer a nine out of ten.

What about the implementation team?

The implementation of the solution was done in-house.

What other advice do I have?

I would recommend others follow the instructions given by the documentation and use it. That way, it is very simple to use.

I rate BMC Control-M Managed File Transfer a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant
Jun 14, 2022
Good GUI, useful add-ons, and helpful support
Pros and Cons
  • "The GUI is good if I'm comparing it to other scheduling products."
  • "I'd like to see MFT included as part of the overall product and not a cost add-on as AFT used to be included and they stopped supporting that and now have come up with MFT and you now have to pay for it separately."

What is our primary use case?

The solution is mostly used for scheduling batches and file transfers.

What is most valuable?

The GUI is good if I'm comparing it to other scheduling products. All the add-ons are very useful, including the MFT databases, SAP plugins, and so on.

What needs improvement?

The cost of the license could be improved. 

I'd like to see MFT included as part of the overall product and not a cost add-on as AFT used to be included and they stopped supporting that and now have come up with MFT and you now have to pay for it separately.

For how long have I used the solution?

I've been using the solution since 1998. It's been a while. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

I've used the solution in small sites and sites that run hundreds of thousands of jobs a day. It's pretty scalable. We have about 50 users, including developers and platform engineers, using this current iteration. The client is planning to increase the usage and the new licenses will be scaled accordingly.

How are customer service and support?

Technical support has been very good. We are satisfied with the level of support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've worked with different clients and used different solutions. 

How was the initial setup?

In terms of the ease of the initial setup, I'd say it depends on the use case, however, it can be quite complex, especially the on-prem version.

I'd rate the process a four out of five in terms of complexity.

We were able to deploy it within a month.

What about the implementation team?

I am a consultant, so I can handle the initial setup myself.

What's my experience with pricing, setup cost, and licensing?

The solution is a bit expensive. My understanding is that they offer yearly licenses, however, as a consultant, I don't directly deal with pricing. 

What other advice do I have?

While the solution is currently on-premise, we are moving to the Helix Control-M on the cloud.

It's an excellent product. It's the best scheduling system out there, so I would recommend it.

I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager Application Services at a tech services company with 501-1,000 employees
MSP/MSSP
Jan 6, 2022
Useful encryption, decryption, and file manipulation features

What is our primary use case?

Our primary use cases of Managed File Transfer are monitoring jobs, transferring files, and doing some encryption and decryption. We work on insurance-based clients, so we have a lot of files that come in every day. The business does some manipulation on that, which, in turn, reflects in the New York Stock Exchange, so we use Managed File Transfer for all SLEs and things like that. 

We are using the version before the latest update. This solution is deployed on-premise. 

What is most valuable?

One of the most valuable features is the encryption and decryption which happens within the job. Usually, with other tools, we do a file transfer and then we have to encrypt and decrypt it, but in BMC Managed File Transfer, we can do it in one go. Another great feature is the ability to manipulate a file during a transfer. I think that with the new version, they also have a dashboard which gives a GUI-based view of what's getting transferred—how many files, how much time, and all that—so, from a single point, you can look at what's happening within the organization. If someone asks, "Where is this file?" or how much time it takes, you can just go to the dashboard, search for that file, and your information is there. 

What needs improvement?

Managed File Transfer could be improved with some more cloud features. Things have been moving to cloud, and the modules of AWS and Azure are there in Control-M, but we still end up writing codes to do that. If there were some embedded modules, it would be really helpful. 

As for additional features, we have been looking to integrate with SharePoint. This feature is not available. 

For how long have I used the solution?

I have been using this solution for 12 years now. 

What do I think about the stability of the solution?

Managed File Transfer seems pretty stable. At times when it is not, the vendor does release some patches and stuff like that, which we might end up installing, which helps with the stability. We had faced some issues and reached out to them, and they said that there was a newer version that we had to update it ourselves, so we did that and it was fine. 

For maintenance, it requires you to apply the latest fix packs and patches, while at the same time keeping the database updated. We handle maintenance on our own. We have around eight people in our company who are working with Managed File Transfer. 

What do I think about the scalability of the solution?

This solution is definitely scalable. 

How are customer service and support?

BMC technical support is really good. Their turnover time is within one hour, which is pretty good. 

Which solution did I use previously and why did I switch?

I worked for about six months with two similar tools, one of which was called JAMS. JAMS was more related to Windows, whereas with Control-M, it doesn't really matter which operating system or which environment you're trying to connect to. So with any distributed system, it's a very easy setup—with others, I have felt that it was a task, since it took some time to do. 

How was the initial setup?

The initial setup is a simple process now. With the new versions, it's pretty simple—depending on the size of it, I believe it should take somewhere between twenty minutes to one hour to deploy. 

What about the implementation team?

We implemented this solution through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

The pricing of Control-M is a bit on the higher end, compared to any other tools that we have seen. Pricing will depend on the sales approach and agreement between the companies, but I think they give some discounts. They have their standards, but the pricing can be negotiable, and they are flexible regarding certain features. 

What other advice do I have?

I rate Control-M an eight out of ten, so there's some scope for input. 

To those considering implementation, I would advise you to have a good plan of what you need to set up—what does your environment really look like? Because to change your environment or database midway into something is a hefty task. So before starting it, I would advise you to check what your company's database looks like. Some use Oracle, some use Microsoft SQL, but BMC comes with a default one as well. It's better to plan that out because changing it midway is a task in and of itself. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer938901 - PeerSpot reviewer
Software Engineer at a computer software company with 10,001+ employees
Real User
Dec 1, 2021
Has high availability, many APIs, and the best customer support
Pros and Cons
  • "This solution has a vast amount of features and with every new release, there are lots of new features introduced. The application has high availability—we have multiple customers and it's highly available. On an application level, if something goes down with the primary, then the application goes over to the secondary, so it's very, very easy to do disaster recovery. From an application integration point of view, it has a lot of APIs, rich APIs. Every month, they are releasing new APIs and new updates, like Java, but more than that. Now they are introducing a couple more APIs, which you can use to integrate your controlling environment with any applications you want."
  • "The only improvement I would suggest is the license pricing should be a little reduced. Apart from that, I don't see anything else as a major concern with the tool right now."

What is our primary use case?

The primary use case of this solution is workload automation in a batch environment, in clients' environments. This tool extends support to a number of applications and can be integrated with plugins like PeopleSoft and Informatica. It's a centralized monitoring system, so from the controlling client, you can monitor the entire batch environment of your client. It can also be used for disaster recovery. 

This solution is deployed both on-prem and on the cloud. We are using the latest version. 

What is most valuable?

This solution has a vast amount of features and with every new release, there are lots of new features introduced. The application has high availability—we have multiple customers and it's highly available. On an application level, if something goes down with the primary, then the application goes over to the secondary, so it's very, very easy to do disaster recovery. 

From an application integration point of view, it has a lot of APIs, rich APIs. Every month, they are releasing new APIs and new updates, like Java, but more than that. Now they are introducing a couple more APIs, which you can use to integrate your controlling environment with any applications you want. 

What needs improvement?

The only improvement I would suggest is the license pricing should be a little reduced. Apart from that, I don't see anything else as a major concern with the tool right now. 

For how long have I used the solution?

I have been using this solution for more than 11 years now. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

This solution is scalable. We have more than 200 clients using Control-M.

How are customer service and support?

I've been working in the production environment for more than 11 years, but we created a high priority ticket for BMC when we first introduced it. They went all the way to resolve it and help us find a solution. Not only that, but they also helped us identify and analyze the root cause. In terms of customer support, BMC is at the top, in my rating. 

I have raised seven tickets and, within 15 minutes, we would get a call from their technical support. They never leave us in the middle of an issue, they go all the way to help us resolve it. Their support is the best. 

How was the initial setup?

The installation is pretty straightforward. Anybody who has just two or three years of experience in this tool can do the installation. Their documentation is really nice. If you have a little experience in these tools and installation, then you can easily install Control-M. The installation took 10-15 minutes, maximum, and you can do it yourself. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

The licensing is a bit more expensive than other tools, so if a client is focused on the cost, that would be something to consider. The licensing should be cheaper. 

Which other solutions did I evaluate?

I don't have experience in AutoSys, but my team also operates in AutoSys. 

What other advice do I have?

I rate BMC Control-M a nine out of ten, because of the stability and the customer support. The only reason I wouldn't rate it a ten out of ten is because their licensing is a bit expensive. Otherwise, BMC Control-M is the best tool I have ever worked on. 

I would absolutely recommend this solution to new clients. Lots of new clients are converting to this Control-M tool because of the stability and the support model. So I wouldn't only recommend it externally, but, internally, we also recommend it to our clients. If they can compromise on cost a little, then this is the best tool to go with. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Actimize Implementor and Developer at a tech services company with 10,001+ employees
Real User
Dec 1, 2021
Easy to use with many helpful features
Pros and Cons
  • "As soon as you have an issue, a ticket is created and the tech support is quite responsive."
  • "An issue we have run into in our lower environments is that Control-M can log you out frequently."

What is our primary use case?

Our primary use case for Control-M is to order the jobs we have, like database entries and processes that need to be run in Unix or any other environment. With Control-M, we can run a set of flows at a specific time, like maybe on the fourth of every month or every second Sunday of the month.

What is most valuable?

The Control-M feature I find the most valuable is the ability to configure a lot compared to a contract. 

What needs improvement?

An issue we have run into in our lower environments is that Control-M can log you out frequently. This happens when you have a lot of applications running. Maybe it's just a configuration issue, but this is a pain point that would be good to look into. 

For how long have I used the solution?

I have been using Control-M for a couple of years now. 

What do I think about the stability of the solution?

Control-M is a stable and reliable solution. 

What do I think about the scalability of the solution?

I have not seen any issues with Control-M in our production environment. However, in the lower environment, we can see frequent log-outs. That could be an issue with how much they have allocated. 

In our organization, the development team uses it, as does the bank team. They monitor it. If a job fails, for example, Control-M sends out a notification and the team can take a look at what happened in the logs. They can do it on the fly instead of dealing with the issue later on. 

How are customer service and support?

As soon as you have an issue, a ticket is created and the tech support is quite responsive. 

How was the initial setup?

I did not set up Control-M in my organization, but the setup is straightforward. You just log in with your credentials and everything is already setup for you. You can access things in line with whatever authorization you have. 

What other advice do I have?

I would recommend this solution because of the ease of use. To work with it, you do need to understand it and know how to configure it. But, once you do, you can take advantage of many features that are helpful. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1634946 - PeerSpot reviewer
Manager at a tech services company with 5,001-10,000 employees
Consultant
Sep 13, 2021
You don't need to create individual scripts for individual file transfer jobs
Pros and Cons
  • "Control-M is useful to automate all critical and non-critical processes. Using Control-M, we can automate application workflows as well as file transfers involved in application workflows. We can also use it to run batches related to applications. Automating these processes reduces the RTO and RPO, which helps in the case of failures. It also helps us to identify bottlenecks and take corrective measures."
  • "Control-M doesn't have any dynamic reporting facilities or features."

What is our primary use case?

Control-M is used for file transfer and batch job scheduling.

How has it helped my organization?

Control-M provides a unified view where we can easily define, orchestrate, and monitor all application workflows and data pipelines. This is important because while running a robust environment, and managing and scheduling on individual servers are quite tedious. It has a centralized mechanism where it can schedule jobs on individual components within the environment. In this way, it helps with the ease of administration and achieving business requirements.

Control-M is used to integrate file transfers within the application workflows. Generally speaking, it has helped the business service delivery. For all applications, it has helped to notice bottlenecks, using its dashboard monitoring and alert mechanism. Therefore, immediate action can be taken in the case of failures. When compared to the traditional module or way of operating and scheduling, where the centralized monitoring alert mechanism is not available, Control-M helps in achieve having the application workflow run smoothly.

Control-M is useful to automate all critical and non-critical processes. Using Control-M, we can automate application workflows as well as file transfers involved in application workflows. We can also use it to run batches related to applications. Automating these processes reduces the RTO and RPO, which helps in the case of failures. It also helps to identify bottlenecks and take corrective measures.

What is most valuable?

  1. File transfer.
  2. It has an easy configuration. 
  3. You don't need to create individual scripts for individual file transfer jobs. This reduces the load on the individual servers, when compared to a local task scheduler running on any OS.
  4. The frequency at which it runs; it can be scheduled to run every minute. It is quite fast and quickly completes the job.
  5. The online dashboard and job status. 
  6. It has an alert mechanism for any failures.

These items are more useful when compared to the traditional way of doing or scheduling things.

It is on the web. This provides ease of administration, where we can manage the service from a central location. Also, can check or view all the jobs on a single dashboard, where we can manage and monitor them. 

What needs improvement?

In these three areas, I would like to see improvements in Control-M:

  1. It is not giving us diagnostic logs during job runs. 
  2. I would like them to beautify the dashboards, in terms of the number of jobs processed which have failed or are in progress. 
  3. Control-M doesn't have any dynamic reporting facilities or features. 

For how long have I used the solution?

I have been using it for about 1 year

What do I think about the stability of the solution?

If you implement Control-M, and configure it properly, it is quite stable. In the last year, BMC has been releasing a number of patches or updates to make it more stable. 

Initially, stability was not good. When BMC released quite a number of updates to fix some bugs, it became stable.

For any environment with about 80,000 of the jobs running per day, at least we require 10 people to monitor it and three people to administer it.

What do I think about the scalability of the solution?

It is feasible to scale. We have not found any hiccups.

For an environment with about 80,000 jobs running per day, it requires at least 10 people to monitor it and three people to administer it.

Centralized monitoring and administration can be achieved

How are customer service and technical support?

BMC support will be good level with more number or expertise available

BMC support is clueless on the new issues that arise. It seems like 90% of them are escalated to the R&D department, where they research and come back with a solution.

The guides or materials available are quite useful when exploring all the features.

Which solution did I use previously and why did I switch?

No solution was used Previously, most of them use the traditional way of going through scripts.

How was the initial setup?

Initially, the setup was a bit complex when trying to understand what all the features and settings do. However, when we explored it more, then we understood it and became comfortable with it.

Initial deployment took a couple of weeks. But once explored more the more convenient

What about the implementation team?

The implementation is always with Control-M. Look at how to utilize all the features in Control-M, work out how to use them in subsequent reports, or while designing subsequent dataflows.

Work with BMC support for upgrades and for any issues encountered.

What was our ROI?

Looking at the rate of the usage, I can definitely see there is a gain. It is definitely profitable for any organization.

Control-M will help improve data transfers by approximately 80%. As an example, if you run any file transfer schedule in the local OS schedulers, compared to Control-M file transfer, Control-M will be better than the traditional schedulers. This is because of the number of features Control-M has and the frequency at which it runs. You can also choose the type of transaction data during a file transfer, which can be helpful for scheduling and troubleshooting.

What's my experience with pricing, setup cost, and licensing?

Depends on business requirement

Which other solutions did I evaluate?

No other options available

What other advice do I have?

I definitely recommend Control-M. It is quite stable, scalable, and the ease of administration is good as well.

Useful to automate batch scheduling. integrate within applications

Can be streamlined in data analytics applicaitons with Control-M.

I would rate Control-M as an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.