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reviewer2562090 - PeerSpot reviewer
Enterprise Architect at a retailer with 11-50 employees
Real User
Seamless job scheduling with and easy setup and strong ecosystem integration
Pros and Cons
  • "It integrates seamlessly with other tools within our ecosystem."
  • "Control-M could benefit from incorporating AI features for better job scheduling."

What is our primary use case?

The main use is for job scheduling. We are using Control-M to manage and schedule various jobs within our organization.

How has it helped my organization?

We are more comfortable with Control-M since we have people who know this tool well. It integrates seamlessly with other tools within our ecosystem.

What is most valuable?

The best aspects of the solution are the ecosystem and integration part. This makes Control-M particularly valuable for us.

What needs improvement?

Control-M could benefit from incorporating AI features for better job scheduling. For example, if a job fails, the system could automatically manage related failures and take remedial actions without manual intervention. This would make it more advanced.

Buyer's Guide
Control-M
September 2025
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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For how long have I used the solution?

I have been using Control-M in my current organization for the last six months.

What do I think about the stability of the solution?

We did not face any stability issues with Control-M. It has been very stable for our needs.

What do I think about the scalability of the solution?

Scalability is very subjective to use cases. For our minimalistic use cases, Control-M is quite scalable. However, for larger use cases, such as those in banking where there are thousands of jobs, scaling might be different.

How are customer service and support?

Customer support from BMC is good but not excellent. We always expect more from support, so I would rate it between three to nine on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Control-M, there might have been an IBM scheduling tool in use. I am unsure why the switch happened as I have only seen Control-M being used since I joined.

How was the initial setup?

The initial setup was straightforward. It did not require much effort as we had knowledgeable people in the team.

What about the implementation team?

One person is generally enough for the installation and configuration parts. It typically takes around one day to complete the installation.

What other advice do I have?

We found Control-M to be one of the best solutions available. I would recommend incorporating AI features for future improvements.

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2507619 - PeerSpot reviewer
Engineer at a tech services company with 11-50 employees
Real User
Top 5
Provides a centralized platform for monitoring and managing workflows
Pros and Cons
  • "The product has enhanced the interface with a clear visual display of data and process batches, showing the completion status of workflows."
  • "They could enhance the product's data flow, job processing speed, and efficiency."

What is our primary use case?

We use the product as our primary application tool for workload automation. It helps monitor and manage client domains in terms of configuration daily.

How has it helped my organization?

The product has enhanced the interface with a clear visual display of data and process batches, showing the completion status of workflows. It makes it easier to understand our organization's progress at a glance.

The platform integrates with Jenkins, Ansible, Docker, and Kubernetes. It can schedule and manage container workflows.

Integrating new solutions into the DevOps toolchain with the right approach and resources is straightforward. However, sometimes it can be complex.

It offers excellent visibility and management capabilities. It provides a centralized platform for monitoring and managing workflows and job scheduling. It supports various scheduling options, including time-based, event-based, and condition-based scheduling, allowing users to automate complex workflows efficiently.

It has simplified the process by streamlining the data workflow. It facilitates data extraction from sources, transforms it as needed, and loads it into the destination database. This comprehensive support for data extraction, transformation, and loading (ETL).

It is highly effective for building, scheduling, managing, and monitoring production workflows. For instance, it allows us to set up ETL processes to run at specific times, such as daily at midnight or in the morning. This precise scheduling ensures that all dependencies are met and tasks are executed in the correct sequence. For example, the transformation job is scheduled to start after the extraction job has been completed.

Operational efficiency is crucial as it reduces processing time. Faster data flow means job workflows are completed more quickly, reducing processing time. It is essential for meeting tight deadlines and maintaining smooth operations.

While numerous scheduling solutions are available, BMC's Control-M is highly effective for managing and orchestrating workflows across an enterprise.

What is most valuable?

The platform's best features are the monitoring capabilities. It is essential for tracking activities and ensuring jobs run smoothly. Additionally, the scheduling capability excels in building, scheduling, managing, and monitoring production workflows. These features are critical to our organization's operations and efficiency.

What needs improvement?

They could enhance the product's data flow, job processing speed, and efficiency.

Additionally, improvements are needed in real-time monitoring and alerts. Developing more robust real-time analytics capabilities to monitor and report the performance status of DevOps workflows would be beneficial.

For how long have I used the solution?

I have been using Control-M for one and a half years.

What do I think about the stability of the solution?

It is a stable product. I rate the stability a nine.

What do I think about the scalability of the solution?

Our organization has a team of 50 executives who use the product.

It is scalable. I rate the scalability a nine.

How are customer service and support?

BMC's service team significantly supported the development of our migration plan for the Standard AutoCorrelation Controller (SGP). Their assistance involved several key steps. First, they helped us identify and map out the different requirements and dependencies, including how SGP jobs interact with one another and their integration within Control-M. The migration plan included phases for testing, fallback strategies, and execution. Post-migration validation was crucial to ensure that all SGP jobs were successfully migrated and were functioning correctly in the new environment.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The deployment takes two months and involves a team of 50 executives.

What was our ROI?

The platform has helped us save 30% of operations time.

What's my experience with pricing, setup cost, and licensing?

The product price is reasonable. I rate the pricing an eight.

What other advice do I have?

I rate the product a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Control-M
September 2025
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,676 professionals have used our research since 2012.
Technical Director at a tech services company with 11-50 employees
Real User
There have been fewer failures with our batch scheduling
Pros and Cons
  • "The pressure on our operations and our maintenance has been reduced."
  • "The report form and display function are weak; they are not very powerful."

What is our primary use case?

We schedule all our batch jobs for business systems through Control-M. Almost all the applications in the organization are scheduling batch jobs with Control-M.

How has it helped my organization?

Using BIM, Control-M helped us to improve Service Level Operations performance.

The pressure on our operations and maintenance has been reduced.

What is most valuable?

It is capable of service orchestration, which is needed by my organization.

It provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. This is very important for scheduling my organization's batch jobs.

The error content of Control-M is clearly displayed.

What needs improvement?

There are four things that need to be improved about Control-M:

  1. Improvement in the slow architecture. Distributed architecture is not currently supported.
  2. The report form and display function are weak; they are not very powerful.
  3. The Web interface is not yet a complete replacement for the C/S interface.
  4. SSO and multi-tenant features are not yet supported.

For how long have I used the solution?

I have been using it for 10 years.

What do I think about the stability of the solution?

The solution is very stable.

We upgrade versions according to the plan. Adequate testing is done before upgrading.

Two people are required for day-to-day maintenance.

What do I think about the scalability of the solution?

It provides general scalability.

There are about a dozen people who use the solution: administrators, operators, and observers.

How are customer service and technical support?

We have opened case requests to their support.

Which solution did I use previously and why did I switch?

We did not previously use another solution.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

While there is no specific ROI, there have been fewer failures with our batch scheduling.

What's my experience with pricing, setup cost, and licensing?

There are human costs in addition to the standard pricing and licensing of this solution.

Which other solutions did I evaluate?

We evaluated other options. The main differences between solutions were their Gartner scores.

What other advice do I have?

Buy and use it.

We developed a localized platform for managing Control-M.

We don't have MFT functionality.

The biggest lessons from using this solution: service orchestration and automation.

I would rate this solution as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer938901 - PeerSpot reviewer
Software Engineer at a computer software company with 10,001+ employees
Real User
A complete package to manage a work environment
Pros and Cons
  • "The most valuable features are the GUI console, stability, and workflow."
  • "I think it's slightly expensive but at the same time it's a good product."

What is most valuable?

The most valuable features are the: 

  • GUI console
  • Stability
  • Workflow

What needs improvement?

I think it's slightly expensive but at the same time, it's a good product. 

For how long have I used the solution?

I have been using Control-M for ten years. 

How are customer service and technical support?

Their technical support is awesome. They're helpful when you're in a complicated situation. 

What other advice do I have?

I would recommend it. Control-M is the complete package to manage a work environment. 

I would rate Control-M an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pre-Sales Engineer, Solution Architect, Technical Area Coordinator at a consultancy with 11-50 employees
Real User
An easy-to-use solution with good stability and integration capabilities
Pros and Cons
  • "Its compatibility with the new technologies and platforms, like the Google Cloud or Amazon, is the most valuable. Its console allows us to view the duration and execution of a process. It is also very easy to use and easy to implement."
  • "Its operations and infrastructure can be improved."

What is our primary use case?

Many companies are using Control-M in Mexico, two main companies from the retail sector have been using Control-M for around 15 years for all the administration of their processes. 

How has it helped my organization?

It has been helpful in reducing costs and resources.

What is most valuable?

Its compatibility with the new technologies and platforms, like the Google Cloud or Amazon, is the most valuable. Its console allows us to view the duration and execution of a process. It is also very easy to use and easy to implement.

What needs improvement?

Some companies have found Control-M a very costly solution, and they think it’s not worth the investment. My recommendation is that they can evaluate some points like Control-M is a leader in EMA Analysis (similar to Gartner Studio), and see the potential of Control-M and the immediate benefits that it can have to the Business. It’s my understanding that BMC will be releasing Control-M Saas, which will have a new commercial schema, more accessible than the On-Premise schema.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. All our clients are big companies.

How are customer service and technical support?

Their technical support is very good. We need to create tickets, and their response time is good.

How was the initial setup?

Its implementation is pretty fast and easy. The duration depends on the size of the infrastructure. It could be implemented between one to three months.

What other advice do I have?

I would recommend this solution. It has good stability and integration capabilities. It is also easy to use and easy to implement.

I would rate Control-M a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pre-Sales Engineer, Solution Architect, Technical Area Coordinator at a consultancy with 11-50 employees
Real User
Very easy implementation, good integration capabilities, and very stable
Pros and Cons
  • "The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."
  • "The infrastructure could be improved."
  • "Right now, Control-M is the leader in EMA analysis, which is similar to Gartner. However, clients want to invest in a strong technology, and therefore this product needs to keep up with the high expectations set for it."

What is our primary use case?

We have a lot of projects with many companies, mostly in México.

There are two main companies in the retail sector. The clients use this solution for their process orchestration.

How has it helped my organization?

The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities.

What is most valuable?

  • The dependencies between multi-platform processes are very good.
  • The capabilities of the solution are great.
  • It offers very good reporting.
  • The product offers very good integration with other solutions.
  • The implementation and adoption are easy.

What needs improvement?

Some companies have found Control-M a very cost solution, and they thing it’s not worth the investment.

My recommendation is that they can evaluate some points like Control-M is a leader in EMA Analysis (similar to Gartner Studio), and see the potential of Control-M and the immediate benefits that it can have to the Business.

It’s my understanding that BMC will be releasing Control-M Saas, which will have a new commercial schema, more accesible than the On-Premise schema.

For how long have I used the solution?

I've used the solution within the last 12 years.

What do I think about the stability of the solution?

The solution is quite stable. It's a reliable product. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. If a company needs to expand it, they can do so rather easily.

Typically, our clients are large-scale enterprises.

How are customer service and technical support?

The technical support on offer is very good. It's from BMC. The customers can
open a ticket and be sure that they will have excellent technical support. We're
satisfied with the level of service provided.

How was the initial setup?

The initial setup isn't too difficult. It's quite straightforward. We haven't had issues with the implementations that We have done with our clients. The implementation is pretty fast. It depends on the size of the infrastructure, however, it could be implemented between one to three months. It happens very fast if you compare it to other solutions.

What about the implementation team?

A certified software consultant will help with the implementation process.

What's my experience with pricing, setup cost, and licensing?

The solution offers good value for money.

What other advice do I have?

We're BMC partners. We have a business relationship with the solution. While we typically handle on-premises deployments, we also deal with the cloud.

I would recommend the solution. My recommendation is based on the stability, the constant evolution, and the capabilities of the integration with other software. The implementation is easy. It's easy to use and easy to implement then it's worth the expenditure.

Overall, I would rate the solution ten out of ten. We've been very happy with it.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. MSR Consulting - We're partner form BMC
PeerSpot user
it_user1396089 - PeerSpot reviewer
Software Consultant at a consultancy with 11-50 employees
Reseller
Easy to scale, easy to use, and perfect support
Pros and Cons
  • "It is very easy to use. The HA feature is also very good."
  • "Its installation can be better. Currently, we have to install it manually. The file transfer feature can also be improved. It is not very easy to transfer a file from business to business. In terms of new features, they can include new technologies. It can have API integration."

What is our primary use case?

We are a reseller. Our clients are from banks, retail, and pharmacy industries. We deploy versions 6, 7, 9, and 10 of this solution.

What is most valuable?

It is very easy to use. The HA feature is also very good.

What needs improvement?

Its installation can be better. Currently, we have to install it manually. The file transfer feature can also be improved. It is not very easy to transfer a file from business to business. 

In terms of new features, they can include new technologies. It can have API integration.

For how long have I used the solution?

I have been using this solution for 11 years.

What do I think about the stability of the solution?

It is stable. There are no glitches. It has been working well from the start.

What do I think about the scalability of the solution?

Its scalability is good. It is easy to scale. Our clients are medium and big enterprises.

How are customer service and technical support?

They are perfect. I would rate them a ten out of ten.

How was the initial setup?

The initial setup was easy. The deployment took two weeks.

What other advice do I have?

I would recommend this solution. I would rate Control-M a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Sr. Automation Engineer at a computer software company with 1,001-5,000 employees
Real User
Increases efficiency, helps maintain compliance, and the Automation API is very helpful
Pros and Cons
  • "The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools."
  • "The next major release needs to focus on the lightweight web client."

What is our primary use case?

We use this solution for automating workloads across traditional data centers, the cloud, SaaS offerings, and various other Enterprise software packages.

It is allowing developers and product owners to create complex workflows that may encompass several different products or technologies and have it all visible, monitored, and managed from one place.

How has it helped my organization?

The Single pane of glass view has helped us to see the big picture.

The auditing and archiving capabilities have helped us maintain compliance and provide for a single place to look for errors, check historical runs, etc.

We have increased efficiency by reducing the number of people needed to watch and react to processing.

The simplified integrations and scheduling across various products was a big win to reduce silos.

The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools.

What is most valuable?

The most valuable feature is the Automation API - Jobs as Code. This is the future of workload automation. It brings Control-M into the DevOps sphere, and they are focusing a lot of effort with monthly releases of this product.

What needs improvement?

The Web interface is coming along but still has some missing pieces. Today, you must still rely on the full GUI client to do everything you need. The next major release needs to focus on the lightweight web client.

I'd also like to see more out of the box support for Docker, etc.

For how long have I used the solution?

We have been using this solution for more than sixteen years.

What do I think about the stability of the solution?

This solution is highly stable with a good customer support team.

What do I think about the scalability of the solution?

This solution is highly scalable.  We can run one job or a million jobs, with ease. We've never had an issue.

How are customer service and technical support?

Technical support for this solution is top-notch. Many of the folks that I email have been there for years! That says a lot.

Which solution did I use previously and why did I switch?

Prior to using this product, we used homemade solutions and we outgrew them.

How was the initial setup?

The initial setup of this solution is straightforward, but for new users, I would recommend engaging a third party to help you set up and learn the ropes.

What about the implementation team?

We used a vendor team to assist with the deployment.

What was our ROI?

Over the years we've saved countless man YEARS. We have also avoided having to buy additional products for scheduling and integration. The list really does go on and on.

What's my experience with pricing, setup cost, and licensing?

Pricing can be steep, but you get what you pay for. If you are just concerned about cost, you are going to miss the big picture because Control-M has features that are light years ahead of the competition. Don't save a nickel to spend $20.

Which other solutions did I evaluate?

Before choosing this product we looked at Computer Associates (CA Technologies) and Tivoli.

Control-M is light years ahead of any competitor we have looked at.

What other advice do I have?

You can try it without buying it. I would suggest checking out the workbench at: https://jobsascode.io

This is a free version of the Control-M package that is perfect to take for a spin.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.