Relatively small setup for ETL jobs only. We do not use Control-M for enterprise-wide scheduling and automation.
Manager Data Architecture Services at a healthcare company with 10,001+ employees
It has the ability to handle files remotely, but a smartphone interface would be welcome
Pros and Cons
- "Ability to handle files remotely through the advanced file transfer feature."
- "We are now able to deliver data to our data warehouses and dashboards promptly."
- "A smartphone interface would be welcome."
- "Finding documentation on the website can be a bit confusing."
What is our primary use case?
How has it helped my organization?
- Job scheduling for our ETL batch jobs has become streamlined and more efficient.
- We are now able to deliver data to our data warehouses and dashboards promptly.
What is most valuable?
- There is a wide range of connectors.
- Ability to handle files remotely through the advanced file transfer feature.
What needs improvement?
- A smartphone interface would be welcome.
- Finding documentation on the website can be a bit confusing.
Buyer's Guide
Control-M
September 2024
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
801,394 professionals have used our research since 2012.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Support at a tech services company with 10,001+ employees
The administration part is much more valuable than any other feature. In our environment due to the huge amount of data, it is a little slow.
Pros and Cons
- "I think the administration part is much more valuable than any other feature."
- "We did encounter a few scalability issues. Sometimes, there are too many jobs in our environment on different servers, but that’s not the tool issue, we can simply increase the FS size. However, that requires bank cost; hence the scalability issue."
What is most valuable?
I think the administration part is much more valuable than any other feature. I don’t really remember the commands though, but working on the server is better than the GUI.
How has it helped my organization?
The project that I am working on is a banking project and a valuable customer to my organization; we get high revenue from it, hence the environment is very critical.
What needs improvement?
BMC keeps on improving this solution; there are many levels of improvement, customers can actually try the free trial version and provide feedback accordingly.
For how long have I used the solution?
I have been using Control-M for the past four and a half years.
What do I think about the stability of the solution?
The product is stable, but in our environment, due to the huge amount of data, the product is a little slow.
What do I think about the scalability of the solution?
We did encounter a few scalability issues. Sometimes, there are too many jobs in our environment on different servers, but that’s not the tool issue, we can simply increase the FS size. However, that requires bank cost; hence the scalability issue.
How are customer service and technical support?
The technical support is good, I would rate it a three out of five.
Which solution did I use previously and why did I switch?
Previously, I have used network and server monitoring for one and a half years; it was migrating to a different tool so I switched.
How was the initial setup?
The setup was straightforward, i.e, in terms of CA NSM.
What other advice do I have?
It’s a good, easy to use, and automated product. It is already used in every organization.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Control-M
September 2024
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
801,394 professionals have used our research since 2012.
Operations Specialist at a hospitality company with 1,001-5,000 employees
Scheduling has changed from basic to more complex.
What is most valuable?
The GUI for operators.
How has it helped my organization?
Scheduling has changed from basic to more complex as our developers get acquainted with the ability and flexibility of the product.
What needs improvement?
Report builder is cumbersome. Not all interfaces work out-of-the-box and there are a lot of adjustments to the product and configurations after installation.
For how long have I used the solution?
We have used this solution for three years.
What was my experience with deployment of the solution?
Connectivity to agents is a constant challenge due to security and Firewalls.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
Customer Service:
Customer support is good. The support site, searching, and accessing knowledge modules, and accessing product downloads is very slow.
Technical Support:Technical support is excellent.
Which solution did I use previously and why did I switch?
We were a manual shop, where operators ran selected routines through menus.
How was the initial setup?
We had do perform several install configurations until we finally achieved the stability we required.
What about the implementation team?
We work with a vendor group and they were very good. The BMC support contributions for design were flawed and we had to make several adjustments.
What was our ROI?
I am not sure.
What's my experience with pricing, setup cost, and licensing?
There are various methods available for licensing, and we use the task/day load process.
Which other solutions did I evaluate?
We evaluated Compugen, CA, and Cisco.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Specialist at a financial services firm with 1,001-5,000 employees
The central scheduler tool provides automation of cross platform and batch processing. It has agents for iSeries, z/OS and UNISYS 2000.
What is most valuable?
- User friendly interface
- Self-service portal
- Support for AS400 and mainframes
- many more.
Not all central scheduler tools have agents for iSeries, z/OS and UNISYS 2000. These are valuable features because I don't have to use many tools and I have one central tool for all platforms.
How has it helped my organization?
Reduces cost, failure, and human error.
What needs improvement?
I would like to see a decrease is the licensing price.
For how long have I used the solution?
We have been using this for eight years. (Versions 6.4, 7, and 8.)
What do I think about the stability of the solution?
I did not encounter any issues with stability.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability
How are customer service and technical support?
Technical support has a very weak first line of support, but a very good developer team in Israel.
Which solution did I use previously and why did I switch?
I didn’t use a previous solution, but I saw and compared it with OpsWise, TWS and AutoSys.
It's like comparing iPhones (Control-M) with other phones (OpsWise, TWS and AutoSys).
Control-M has the best and most user friendly interface. It's very easy to use when you are just beginning your journey with central schedulers.
There are many features like modules for VMware, Hadoop, BladeLogic, databases, PeopleSoft, SAP and many more.
How was the initial setup?
The installation was quite simple. There was very good documentation.
What's my experience with pricing, setup cost, and licensing?
The licensing is quite expensive.
Which other solutions did I evaluate?
We evaluated OpsWise, TWS, and AutoSys.
What other advice do I have?
Make sure you plan well when you begin automating jobs in Control-M.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal, IT Data Research and Mining Analyst at a healthcare company with 1,001-5,000 employees
Enables batch job automation and the dashboards allow us to see what's happening
Pros and Cons
- "Automation of the batch jobs is the most valuable feature."
- "I would like to see automatic license management. And probably more importantly, some kind of machine learning to help identify the optimum automation path."
What is our primary use case?
It is primarily for batch job automation. It's working just fine.
How has it helped my organization?
It has certainly evolved over time. The latest versions have much better dashboarding and we can see what's happening. That is a significant improvement.
What is most valuable?
The automation of the batch jobs.
What needs improvement?
I would like to see automatic license management. And probably more importantly, some kind of machine learning to help identify the optimum automation path.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's as scalable as we've required. We haven't seen any problem.
What other advice do I have?
Your process, standards, and control libraries: It's really important to have an advanced strategy around how development is going to take place. If each team is doing their own thing, it's hard to manage it.
My most important criteria when selecting a vendor, in this case, since it's a mature product, would be ease of migration and, obviously, reduction in cost.
I rate it a nine out of 10. What would make it a 10 would be a reduction in the cost and, even more so, the intelligent automation. The ability to do some machine learning and dynamically reduce the amount of time that the automation is taking is more important than cost at this point.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Database Security Specialist at a manufacturing company with 10,001+ employees
It works on agent-level architecture, hence the usability is enhanced
What is our primary use case?
I have used Control-M for batch recovery and job processing providing automation solutions for in-house IT teams and dependent businesses.
What is most valuable?
The flexibility to schedule the jobs on various OS level platforms. It works on agent-level architecture, hence the usability is enhanced.
How has it helped my organization?
Control-M has been there on back of all automated work lists by providing consistency, timely execution, and removing chances of human errors.
What needs improvement?
Currently, I am not using this tool due to change of my role duties. Hence, it is difficult for me to comment over this. Though the tool is very resource intensive and has a few levels of performance issues when compared with VM and physical servers.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How is customer service and technical support?
Technical support was not required much as we had total in-house solution consultants. Though, in times of need, BMC had their regular support SLAs to support us.
How was the initial setup?
Yes, considering our then and there needs setup was bit complex and time consuming. As it was quite obvious due to the huge organizational size.
What about the implementation team?
It was an all in-house IT setup.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Production Engineer at a tech services company with 201-500 employees
The deployment agent in this version was the most attractive thing I have found -- it's fast and very useful to upgrade in one go.
What is most valuable?
The deployment agent in this version was the most attractive thing I have found -- it's fast and very useful to upgrade in one go.
How has it helped my organization?
Usually, we have to raise a change request with each application owner to upgrade agents -- which was very time consuming since we had to login and do the installation. Now it's all in one go.
What needs improvement?
Area of improvement would be if it could attach anything other than .txt files as output files.
For how long have I used the solution?
It's been seven years now.
What was my experience with deployment of the solution?
Few database errors.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Excellent -- 10/10.
Technical Support:Excellent -- 10/10.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Straightforward.
What about the implementation team?
In-house.
What was our ROI?
N/A.
What's my experience with pricing, setup cost, and licensing?
Planning is important.
Which other solutions did I evaluate?
CA.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant, Production Control Services at a tech services company with 10,001+ employees
Control-M has a huge number of features and utilities that assist users in monitoring their schedules and developers to build schedules that interface with many technologies
Pros and Cons
- "Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow."
- "Reporting in Control-M could use improvement."
What is most valuable?
Control-M has a huge number of features and utilities that assist users in monitoring their schedules and developers to build schedules which interface with many technologies. Here are some that stand out:
- Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow.
- Great GUI: Easy to navigate. Customisable. Status at a glance.
- Automated error handling: Depending on the exit status of a process, automated actions can be defined that might circumvent the need to callout.
- Forecast utility: Particularly useful after making changes to a batch flow, to see what impact those changes will have.
- Reporting utility: Generate reports for the business to track batch performance, usage, and so on.
- Mobile App: Business users can track the progress of their own batch flow, on the go.
- Control Modules: These allow you to define jobs that interface with databases, SFTP, SAP, and so on, directly, via secure connection profiles.
- Too many great features to list; excellent product..
How has it helped my organization?
Increased batch performance.
What needs improvement?
Reporting in Control-M could use improvement.
For how long have I used the solution?
Used Control-M for 10 years and version 9 for six months.
What was my experience with deployment of the solution?
Not that I'm aware of.
What do I think about the stability of the solution?
Not that I'm aware of.
What do I think about the scalability of the solution?
None.
How is customer service and technical support?
Customer Service:
BMC service was excellent.
Technical Support:Excellent.
What other advice do I have?
Excellent product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: September 2024
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Learn More: Questions:
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can u give me document of IBM WLM.