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AWS Certified Solution Architect at a tech services company with 5,001-10,000 employees
Real User
Good scheduling, management, and monitoring, but has old architecture and high cost
Pros and Cons
  • "The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side."
  • "Its architecture is old. AutoSys gives more flexibility."

What is our primary use case?

We're not using it currently. We just did a PoC on it. We developed two or three use cases, and based on that, I had implemented the PoC.

For our use case, we wanted to schedule a job that will get data from the auditor and put it into Mongo. For that, we needed to do some calculations, and there was a whole workflow behind it.

What is most valuable?

The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side.

It provided a unified view to easily define, orchestrate, and monitor all of our application workflows and data pipelines. We didn't have to go inside the box to find out what was happening behind the scenes. All that was easily showing up on the UI, which was a good part of it.

We used it for data transfer within our application workflows. It was very fast and secured.

What needs improvement?

Its cost should be improved. It is more expensive than other solutions.

Its architecture is old. AutoSys gives more flexibility.

For how long have I used the solution?

I just started learning it. I saw the demo and started playing around with it.

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Control-M
September 2024
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
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What do I think about the stability of the solution?

It has old architecture, so it is sustainable.

What do I think about the scalability of the solution?

Its scalability is fast.

How are customer service and support?

I didn't use their technical support. 

Which solution did I use previously and why did I switch?

Currently, we have a manual process. We don't have an automated process.

How was the initial setup?

Its setup was straightforward. It was easy for us to host it up because it is a service, and we just hosted it up in the cloud, and it was there.

Its deployment was very fast. It took less than a day. I had to run some commands. I went through the documentation on BMC's website, and it was good.

What's my experience with pricing, setup cost, and licensing?

Its cost is a little bit higher than other solutions such as AutoSys or DAC. For the demo, there were some plans, such as a start plan, scale plan, etc. Pricing was based on the plan.

Which other solutions did I evaluate?

We are also evaluating AutoSys and DAC. We have used Control-M only for PoC. We haven't decided whether we are going ahead with it or not. Its pricing is high, and its architecture is old. For our use cases, the architecture was a little bit older as compared to others. AutoSys gives more flexibility. 

What other advice do I have?

Control-M's streamlining of our data and analytics projects didn't affect the rate at which we received actionable insights. The rate was okay, and I didn't see a drastic data speed change, but it was reliable.

I used its centralized connection profiles feature that enables you to store all connection profiles in a central database, but it was not really important for me. We already had a custom profile or custom configuration in our services for handling the connection. We were already doing that on our end. If we were not doing that on our end, the use of centralized connection profiles would be helpful for lowering the total cost of ownership.

I would rate Control-M a six out of 10. We only used it for PoC. We have not decided anything yet.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Control-M Tech Lead at iPSL
Real User
Provides valuable automation and file transfer capabilities that are critical for us
Pros and Cons
  • "BIM is a good tool to monitor SLAs, and being a financial organization, this is a very good feature for us."
  • "The Control-M API does not support SQL database-type jobs, where a job has been configured to use the SQL catalog to locate SSIS."

What is our primary use case?

We use this solution to automate batch processing, create automated workflows to support various applications, and integrate various endpoints in the workflow to support business processes.

File transfer between our company and partner is critical for us. MFT has provided this solution and we are now using MFT for internal and external file transfers.

How has it helped my organization?

With version 9.0.18, which included new features, it has increased the usage of Control-M.

Introduction of Control-M-managed file transfer has increased usage in our organization. BIM is a good tool to monitor SLAs, and being a financial organization, this is a very good feature for us.

What is most valuable?

The most valuable feature is the Autoedit variable resolution in planning. This feature allows developers to better understand the schedule, and allow them to correct any potential issues in advance.

The MFT dashboard is also a useful tool to track all file transfers. It provides detailed information about both source and destination.

What needs improvement?

Control-M MFT and Control-M API both need improvement.

The Control-M MFT has to support checksums for FTP transfer between our own Control-M agents.

The Control-M API does not support SQL database-type jobs, where a job has been configured to use the SQL catalog to locate SSIS.

BIM needs further improvement to include any dynamic-type jobs with the workflow.

The support and bug fix timeline need improvement.

For how long have I used the solution?

We have been using this solution since 2011.

How are customer service and technical support?

Technical support for this solution needs to be improved.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Control-M
September 2024
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
801,394 professionals have used our research since 2012.
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Middleware Analyst at a financial services firm with 1,001-5,000 employees
Real User
Being able to view a history of jobs or tasks that have run helps with troubleshooting.

What is most valuable?

  • The ability to view a history of jobs\tasks that have run: This makes troubleshooting a breeze.
  • The ability to proactively forecast the runtime of a workflow: Managing SLA expectations and proactively generate alerts when the SLA won’t be met.
  • Having a flow diagram of all workflows and the relationship between jobs\tasks: This is a visual representation of the entire workflow estate, which is updated in real time.
  • Control modules: These are add-ons that further integrate Control-M with other third-party products, eliminating the need to write any custom code. E.g., Control-M For File Transfers makes it effortless to SFTP files externally or within the organization.
  • Mass update: This feature allows for multiple fields of job definitions to be updated based on certain search criteria, with a very user-friendly interface.

How has it helped my organization?

It has given the organization visibility into how various applications relate to and depend on one another. It has reduced scripting and coding time down to almost zero with the out-of-the-box plugins.

What needs improvement?

There are many areas that have room for improvement in V7:

  • Specific to Control-M for Files Transfer: Have a broader list or custom pre & post commands when running a file transfer.
  • Customizable HTML shout emails, for a better user experience.
  • Out-of-the-box New Day Process per table\application (This can be done with a custom user daily but requires a job to run at the specified “New Day Time”).
  • Include some sort of label object (similar to a job, but only performs shouts and doesn’t have a cost), so you can categorize work flows.

Control-M V9 improves on most, if not all, of the pain points in V7.

For how long have I used the solution?

In my professional career, I’ve been using Control-M for 12 years.

What do I think about the stability of the solution?

No issues experienced with stability at all.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. The way the product is tiered makes it easily scalable.

How are customer service and technical support?

I find the level of technical support (Blue Turtle Technologies) to be exceptional. Whether it is a small query or a large problem, you will always get a timeous response and often one of the support staff members will be present on-site.

Which solution did I use previously and why did I switch?

Control-M was here when I started at this organization, so I’m not sure if a different solution was previously used.

How was the initial setup?

The initial setup was fairly simple. Once all the servers and DBs were set up, the installation of Control-M Enterprise Manager, Control-M Servers and Control-M Agents was painless.

What's my experience with pricing, setup cost, and licensing?

Task-based licensing (number of active jobs) can get very expensive. Bundle multiple functions within a batch\script file.

Which other solutions did I evaluate?

I’ve tried and POCed many other workload automation\batch scheduling tools out there; none of them come close to functionality and ease-of-use as Control-M.

What other advice do I have?

Decide on bulletproof naming standards\site standards. This will make implementation and promotion of workflows incredibly easy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user520743 - PeerSpot reviewer
it_user520743Middleware Analyst at a financial services firm with 1,001-5,000 employees
Real User

Hi Orlee,

Dean Tuson is spot on with his list of valuable features, I couldn't agree more. Control-M is such a feature rich product and different organizations will find value in a certain subset of features that other organizations may not and vice versa.

See all 2 comments
it_user506682 - PeerSpot reviewer
Operational Manager at a tech services company with 10,001+ employees
Real User
The scheduler integrates with many applications to automate business cycles. It is expensive.

What is most valuable?

There are many valuable features, including its ability to interface with so many applications and allowing complex scheduling to be done easily.

BMC provides control modules that interface with third-party applications such as SAP, DB, VMware, FileWatcher, AFT and many more. These are valuable features that allow jobs with those applications to be easily scheduled.

How has it helped my organization?

We are able to automate a lot of scheduling, and integrate the scheduler with many applications to automate business cycles.

What needs improvement?

Cost

Provide a little customisation based on needs; the capability for development at the user level should be available. The reporting facility is a GUI with some standard queries. I think the portal needs to allow us to do reports that reflect many possibilities, like selecting fields present in the DB schema and building our own reports using the reporting GUI, rather than using any of the standard templates it offers.

Also, I’d like to be able to build a custom module for some applications that cannot be interfaced, provided we give some standard variables to connect with the application. For example, we are currently using the Axway product for file transfer on a very, very large scale. We are not happy with Axway, and would want to see if BMC can provide us a remedy for it. Or, if we were able to do some customization on the AFT module to incorporate this requirement.

For how long have I used the solution?

I have used it for 10 years, starting with version 6.1.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

I rate technical support 10/10.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Initial setup was complex. We have integrated Control-M with many applications using some complex scripts for meeting our business needs.

What's my experience with pricing, setup cost, and licensing?

Pricing and license cost is high.

Which other solutions did I evaluate?

Before choosing this product, we evaluated Redwood, Autosys, and $U (Dollar Universe).

What other advice do I have?

If you are willing to pay for it, the product is excellent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer at a tech services company with 11-50 employees
Real User
Top 5
Provides a centralized platform for monitoring and managing workflows
Pros and Cons
  • "The product has enhanced the interface with a clear visual display of data and process batches, showing the completion status of workflows."
  • "They could enhance the product's data flow, job processing speed, and efficiency."

What is our primary use case?

We use the product as our primary application tool for workload automation. It helps monitor and manage client domains in terms of configuration daily.

How has it helped my organization?

The product has enhanced the interface with a clear visual display of data and process batches, showing the completion status of workflows. It makes it easier to understand our organization's progress at a glance.

The platform integrates with Jenkins, Ansible, Docker, and Kubernetes. It can schedule and manage container workflows.

Integrating new solutions into the DevOps toolchain with the right approach and resources is straightforward. However, sometimes it can be complex.

It offers excellent visibility and management capabilities. It provides a centralized platform for monitoring and managing workflows and job scheduling. It supports various scheduling options, including time-based, event-based, and condition-based scheduling, allowing users to automate complex workflows efficiently.

It has simplified the process by streamlining the data workflow. It facilitates data extraction from sources, transforms it as needed, and loads it into the destination database. This comprehensive support for data extraction, transformation, and loading (ETL).

It is highly effective for building, scheduling, managing, and monitoring production workflows. For instance, it allows us to set up ETL processes to run at specific times, such as daily at midnight or in the morning. This precise scheduling ensures that all dependencies are met and tasks are executed in the correct sequence. For example, the transformation job is scheduled to start after the extraction job has been completed.

Operational efficiency is crucial as it reduces processing time. Faster data flow means job workflows are completed more quickly, reducing processing time. It is essential for meeting tight deadlines and maintaining smooth operations.

While numerous scheduling solutions are available, BMC's Control-M is highly effective for managing and orchestrating workflows across an enterprise.

What is most valuable?

The platform's best features are the monitoring capabilities. It is essential for tracking activities and ensuring jobs run smoothly. Additionally, the scheduling capability excels in building, scheduling, managing, and monitoring production workflows. These features are critical to our organization's operations and efficiency.

What needs improvement?

They could enhance the product's data flow, job processing speed, and efficiency.

Additionally, improvements are needed in real-time monitoring and alerts. Developing more robust real-time analytics capabilities to monitor and report the performance status of DevOps workflows would be beneficial.

For how long have I used the solution?

I have been using Control-M for one and a half years.

What do I think about the stability of the solution?

It is a stable product. I rate the stability a nine.

What do I think about the scalability of the solution?

Our organization has a team of 50 executives who use the product.

It is scalable. I rate the scalability a nine.

How are customer service and support?

BMC's service team significantly supported the development of our migration plan for the Standard AutoCorrelation Controller (SGP). Their assistance involved several key steps. First, they helped us identify and map out the different requirements and dependencies, including how SGP jobs interact with one another and their integration within Control-M. The migration plan included phases for testing, fallback strategies, and execution. Post-migration validation was crucial to ensure that all SGP jobs were successfully migrated and were functioning correctly in the new environment.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The deployment takes two months and involves a team of 50 executives.

What was our ROI?

The platform has helped us save 30% of operations time.

What's my experience with pricing, setup cost, and licensing?

The product price is reasonable. I rate the pricing an eight.

What other advice do I have?

I rate the product a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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System Admin and Architect at a financial services firm with 1,001-5,000 employees
Real User
The product provides visibility into the work that gets done
Pros and Cons
  • "Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice."
  • "The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use."

What is our primary use case?

It automates operations for all parts of the company. There isn't a part of the company that doesn't have jobs scheduled for Control-M.

How has it helped my organization?

The amount of work that gets done. We execute probably up to a million jobs a day. With Control-M, there is visibility into it. There are notifications when things go wrong. I don't think our company could run without it.

I am sure it has improved application reliability and SLAs.

What is most valuable?

Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice.

What needs improvement?

The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. Its reporting aspects are poor, and management always wants to know things. It is sort of hard to get at tangible numbers without doing a lot of additional work outside of the system. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use.  

Our users always want access to the database directly, so they can do their own queries and pull their own data. However, there really isn't a tool that we can give them that does what they want, and we don't give access to our production database. Although, in our new infrastructure, we are setting it up so we have a mirrored one where they can run queries, because there has been so much demand. Though, it would be nice if there was a tool within Control-M so people wouldn't be asking for this.

I don't want to have to reach out to a third-party application company to do automated notifications of any form. Right now, we still have people manually calling people and emailing people. They should have built-in integration for better notifications using an API, similar to what xMatters offers.

For how long have I used the solution?

The company has had the product for 15 to 20 years.

What do I think about the stability of the solution?

The stability varies a bit. There are bugs that we run across. There are some issues that we have. However, when you think about the amount of work that it does within the company, it runs a million things a day, and it pretty much works. I'm not up in the middle of the night every night with problems. Overall, it's very stable, but it's not immune to problems. Considering the amount of work that it does, the problems that it has are very small.

The last upgrade took us three years. Up until the current version that we are about to go into, you had to build out a whole new infrastructure, then extract data and put it back in place. Now, it's a huge improvement, as upgrades do not need to build out a whole new infrastructure. 

What do I think about the scalability of the solution?

We are probably one of the largest users of Control-M due to the amount of work that it does for us, and we could have it doing more. We are currently upgrading it.

We haven't had any serious outages in quite a long time, even through the large growth that we have had. We've doubled the work in the last year and a half to two years, and it's handled it seamlessly. 

How are customer service and technical support?

Most of the time, we don't get the answers that we are looking for from the technical support. That is why we use a consultant company.

Sometimes, it's very good, and sometimes not. We have mixed feelings. It used to be better.

Which solution did I use previously and why did I switch?

Oracle Database backup teams used to do this all themselves via cron. Now, they have automated cron to Control-M for a lot of our database backups where they used to do this outside of Control-M. Other than that, I think everybody is using it.

How was the initial setup?

The initial upgrade setup (for basic functionality) is not difficult.

I would like a simpler setup. We have had some challenges implementing, having to play with some different settings. In order to get it to do what was wanted of it, not alerting too often nor giving false alarms, it takes a bit of setup. Maybe something a little easier to use for setup would be nice.

What about the implementation team?

We've been using a consultant, for the last two upgrades, which first came to us through BMC Professional Services. Now, we use them directly and are very happy with them. Because there is not enough internal staff at our company for Control-M to do day-to-day and upgrading, we bring in help.

What was our ROI?

It has to save us time. Instead of 800 applications internally doing their own thing, it centralizes everything into one location where notifications, etc., take the power of economies of scale into one central point of focus. So, it saves us money for us and our customers, whose jobs we are scheduling.

What's my experience with pricing, setup cost, and licensing?

We have a five-year contract with task-based licensing.

Which other solutions did I evaluate?

We had another solution in-house because it came to us through an acquisition of some business. So, I dealt with a title scheduler for a couple of years. It was different. It was not as scalable, robust, and more difficult.

What other advice do I have?

I would recommend it for the scalability and dependability. The software is constantly being improved and new add-ons are being created. It is a robust tool that's stable. It is well-supported, especially compared to a lot of other options out there.

We have had massive growth in the last year to two because of company acquisitions. We have added a lot of big data aspect processing and a lot of other processing. It has handled this quite well.

We are just starting to go into a bit of the DevOps, Workload Change Manager, and Helix Chatbox.

Even though we don't chose to use their wide scope of products, it is one of the things that is a real positive about BMC. They can handle everything a corporation could throw at it, which makes the experience of working with them a lot better.

We learn things everyday about the product and its available features. We work in an IT environment with inquisitive people. There are millions of options available, parameter-wise, within the system. I learn something new everyday by working around smart, intuitive people.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user540414 - PeerSpot reviewer
Master Scheduler at a tech company with 10,001+ employees
Real User
Most of the batch processing is now centralized into a single scheduling platform.

What is most valuable?

There are no specific features that I could say are more valuable than others. The whole product is valuable to us.

How has it helped my organization?

  • Ninety percent or more of the batch processing is now centralized into a single scheduling platform. This helps the support teams so that they only need to go to one group for scheduling and monitoring the batch processing
  • The operations support staff only has one platform where they can monitor almost all of our batch processing.

What needs improvement?

There aren’t any improvements that I’ve come across with the most recent release. If I had to note one improvement, it would be that jobs already in the system for a given day could be updated en masse. This could be the same on the database where the job definitions reside.

For how long have I used the solution?

I have used the product for sixteen years.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How are customer service and technical support?

The level of support from BMC has been very good.

Which solution did I use previously and why did I switch?

We already evaluated CA’s offering at the time because we were already using CA-7 on the mainframe.

How was the initial setup?

Other than creating the jobs in Control-M once it was set up, I was not involved.

What's my experience with pricing, setup cost, and licensing?

It is task based pricing. It is based on the number of jobs brought into the system daily and any that remain in the system from prior days.

For example, if you have 2000 new jobs that come in in for a new day, and you still have 500 left from previous days, you will need to have 2500 task licenses to cover them. This is the case, even if those 500 jobs are daily jobs that came in during the prior day and have not yet been completed.

What other advice do I have?

We use BMC’s Control-M software for our open systems and SAP batch processing. We will be looking at converting the batch we are running via the solution to the same.

I’ve never used the mainframe version of Control-M before, so I don’t have any opinions about it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Production Support Manager at a financial services firm with 1,001-5,000 employees
Real User
It generates reports for all batch processes. Setup was easy.

What is most valuable?

Job processing and flows are great. Report functionality on all batch processes using Crystal Reports is excellent. The escalation process on jobs is awesome and that goes for the various modules and their functionality.

How has it helped my organization?

We have minimum downtime now. We have a bigger online window for our users to work. We now have a central dashboard to monitor the entire companies processes that is running.

What needs improvement?

V9 has now come out with some new features; it has just been launched, so I will have to review and see what's covered in the new release.

For how long have I used the solution?

I have been using it for four years.

What was my experience with deployment of the solution?

The support from the vendor is superb.

What do I think about the stability of the solution?

I have not encountered any stability issues. We run on a Unix platform, so no issues. On Windows, we had issues using MySQL instead of Postgres as recommended by the vendor.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

We receive excellent support from our service provider.

Technical Support:

Technical support is excellent.

Which solution did I use previously and why did I switch?

We previously used the IBM TWS solution. Control-M has much more functionality.

How was the initial setup?

Setup was easy and there is a migration tool available for most platforms.

What's my experience with pricing, setup cost, and licensing?

Pricing would be best to take the full suite and go with CPU licencing instead of TAS licencing.

Which other solutions did I evaluate?

Before choosing this product, we only evaluated Control-M.

What other advice do I have?

It is the best in the market.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Control-M Report and get advice and tips from experienced pros sharing their opinions.