Box Reviews

The features I have found to be most helpful over other cloud storage platforms are:

1) Collaboration - just not that it exists, but it is easy and user friendly.  Allowing data that is necessary to be worked on to be brought to the surface.

2) Security - focus on compliance, encryption, enterprise grade management.

3) 3rd Party Integrations - allowing for Box to truly be a platform to be used with other software.

Getting data from various locations all over the world into our international headquarters so that we can make better decisions more quickly and get information to our stakeholders.

There are still some management features I would like to see improved, giving more control to IT.  There is a good bit here, but could use a bit more.

We have gotten the most use so far from content storage, but other areas (collaboration, platform) are of keen interest for us.

It has taken us from archaic means of document storage (local server shares) to a completely cloud based and mobile environment. For the first time ever, our sales professionals and managers in the field are able to access company data from anywhere at any time.

We have been using Box since June 2015.

We did, with some password reset struggles which appear to be in the rear view.

We have experienced 2 major outages since deployment and both were resolved within hours of the outage occurring.

Customer service is top notch with having a dedicated customer success manager assigned to the account.

Technical support has some room for improvement, but nothing insurmountable.

We did not use another cloud solution, but we did use on-premise storage.

The initial setup was as easy as it could be. The Box quick start process is very well thought through and well delivered.

We implemented though Box quick start, the level of expertise was very high.

Too soon to have a solid answer here, but all signs point to a very positive one.

I can store, edit and share content with others.  I can work and operate seamlessly in a cloud environment.

File/Folder collaboration has allowed our users to work together, eliminate silos and reduce unnecessary email.

The Search functionality needs to be more robust and behave like Google Search.

I wish that the Box Search functionality would use the machine learning technology found in Google Searching to perform/track user searches. Currently, when I perform a search in the Global Search toolbar in Box, there is the option to refine my search through filtering by Folder, Owner, Type, and other attributes. This is a good workaround, but eliminating this step would be ideal.

Sharing and collaborating across files and folders has been a massive game changer. Also the ability to set Metadata around our content is amazing!

We've realized that instead of a process taking months, such as the verification of a file, it now takes a matter of days or in some cases just hours!

I would love to see the ability to invite collaborators extended to a file level, not just the folder level.

Since 2013

No, the Box staff helped answer all manner of questions!

None, very stable.

It is easily scalable, we started with a few users and worked our way up. Only minor changes to our folder structures was needed.

I love the staff at Box, they are ALWAYS helpful and able to provide personal support and help.

Very efficient and quick

We were using Sharepoint- what a disaster!

Very straightforward and well let out by the staff at Box.

We did it all internally, it was a lot of work but it was all we had available at the time.

Our main ROI surrounds time, we have reduced turn around times drastically.

The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get.

A few others, but none met the business need we had.

Box is worth is, change is always uncomfortable but our staff love Box!

Box thinks of features before I realize I want them! I love the email upload tool, Box notes real time editing, and integrations with Microsoft Office.

Box has given us a single tool to rule them all! Since everyone has access to it, we can expect everyone to have access to whatever we put in it. Also has reduced the use of emailing attachments which is a time saver.

Box Sync is still a bit buggy and it is difficult to get used to not being able to organize your view of folders as it is determined by the owner of the folder.

The ease of using Box on multi-platforms, including my phone and tablet, along with the collaboration features means I've been able to use it with my family (including my non-tech-savvy parents) for simple sharing, as well as with colleagues for team collaboration.

The security settings are such that if I have a folder with subfolders several levels deep, whatever security setting I have for the parent folder gets inherited at all the subfolders. This has been limiting.

We've had no issues with deployment.

We've had no issues with stability.

We've had no issues with scalability.