Infrastructure Expert at a tech services company with 1,001-5,000 employees
Great Storage Size, sub-par customer service.
What is most valuable?
Most of the time, they are running a free 50GB for life promotion, which is a pretty good deal.
What needs improvement?
Only web access for non enterprise customers. Come on guys, Dropbox, Google Drive, and SkyDrive all have a syncing feature.The only way to set up a comparable feature is to either:A) Pay for it via an enterprise plan.
B) Set up a WebDAV storage link via a disk mount in your OS (Which is slow as molasses and isn't user friendly at all.
What other advice do I have?
My biggest problem with Box.net is the lack of a free desktop syncing feature. They were the first out of the gate with an Android tablet app and a WebOS tablet app. They were ahead of the game everywhere but where it counted, unfortunately.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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I'm not sure what you mean when you say no sync for non enterprise. I use Box Sync for my free personal account, both on windows and my mac, as well as my iPhone and Android phone