Box Reviews

We use Box for collaboration with files or folders. If you have a business Box account, then it can meet the need of their business. Our use is mostly for collaboration, especially on the documentation. They have competition with OneDrive.

The collaboration of the solution is good.

If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it.

I have used Box within the past 12 months.

I have used Dropbox.

We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available.

I recommend this solution to others.

I rate Box a nine out of ten.

Simple file sharing and sync for internal and external customers.

File sharing for projects and other unique activities have been greatly enhanced.

Maturity of the enterprise security around user management.

We have been using this solution between two and five years.

There were no deployment issues. Box consulting services provided an excellent, repeatable process to follow.

There were no stability issues.

Core functionality remains solid.

There were no scalability issues.

I would give customer service a rating of 7/10. Most support organizations have room to get better.

I would give technical support a rating of 7/10.

We had a previous solution and we still use it. We provide options for users to select the best of breed of two solutions.

The setup was mostly straightforward. The light weight/simplicity of the solution is one of the leading features.

We implemented in-house with Box consulting services.

Mobile access, ease-of-sharing, securing data in transit and at rest.

Flexible workforce. Our employees can access content from anywhere, no-vpn, no special apps, no extra authentications.

Integrations, the more integrations the better. Office + Outlook are great but we need more like it.

3 years.

User education in the first year was our toughest challenge. 

No

No, scales excellently.

Good

On premise files storage.

Straightforward

24 months

Straightforward, easy to understand.

• IFRAME Widget (To publish documents on another web page). Most of the best CMSs don’t offer any good DMS features. Not even many products as an add-on or plug-in. So why not take one of the best DMS (box) on the market and integrate (embed) the functionality for publishing public documents? Or even better, integrate box as a secure extranet for your business.

• Office Integration. The full integration into the Microsoft Office products is just perfect.
• Versioning (Version History). This feature allows previous versions of files to be stored all in one place, allowing you to quickly find and restore previous versions of your content. Or even better, real-time co-authoring in Box for Office Online
• Document Preview. Previewing and collaborating without ever having to open a desktop application or download the content to a computer.

There is no easier way to publish a (new) document to the web (via the IFRAME widget). Just put the file in the right place!

Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’).
In Switzerland, many firms of different sectors face strict regulations around where their files are stored, leaving them with a limited set of options, and keeping many of these enterprises stuck on legacy infrastructure. Box Zones is a good initiative or start, but its not perfect at all.

I have used Box from 2012 until today.

We have not had stability problems.

We have not had scalability problems.

I rate support 8/10.

We used Dropbox, SugarSync, and Google Drive.

Setup was pretty much straightforward.

A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge.

We looked at Dropbox, ownCloud, Google Drive.

Check first all the possibilities where to store the data. (Where are the data servers located and how are they synchronized/mirrored.)

I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISV's. I mean a division who could really help write business specific apps.

9 months

Not really

Not until now

No issues encountered so far, except for large files (we have some 50GB+ files who we now have to split up

Great!

Technical support people really know their stuff, Great service.

Yes, OneDrive for business, but we had a lot of problems with instability

Very straightforward, we got it setup for about a thousand people in less than a day

In-house

I believe it is a great product and priced very well so I can only recommend it

Yes, OneDrive for business

I can store, edit and share content with others.  I can work and operate seamlessly in a cloud environment.

File/Folder collaboration has allowed our users to work together, eliminate silos and reduce unnecessary email.

The Search functionality needs to be more robust and behave like Google Search.

I wish that the Box Search functionality would use the machine learning technology found in Google Searching to perform/track user searches. Currently, when I perform a search in the Global Search toolbar in Box, there is the option to refine my search through filtering by Folder, Owner, Type, and other attributes. This is a good workaround, but eliminating this step would be ideal.

We use Box for sharing content between devices. For example, if a call is received when we are out of the office, we can use Box to patch in and collect the data, off-site. For mobility purposes, It is better than SharePoint. 

Within our company, there are just over 50 employees using this solution.

We use it frequently for documentation transfer.

Box is very user-friendly; more so than SharePoint.

Sometimes, their website doesn't work properly. It could be improved with a better user interface.

The UI should be faster. Sometimes it lags when switching between documents. 

Sometimes it is compatible with our other devices, but sometimes it's only allocatable to use in the proper way. It's not really optimized for high compatibility with other devices.

I have been using Box for six months.

The stability is good. I had never experienced any issues with it.

We have a limited document size (no more than 50MB) so we don't have any scalability issues.

Our team doesn't do maintenance, but they do provide some technical support.

I haven't personally contacted technical support. 

We also use SharePoint. Overall, I prefer SharePoint over Box; but that's only because I am more familiar with SharePoint as I have used it longer than Box.

Our clients use this solution. I have never been involved with the initial setup.

I believe Box is cheaper than SharePoint.

It's a good tool for everything. It's very similar to SharePoint.

I would recommend Box if you are going off-site to meet clients, for mobility purposes. If not, then I would suggest SharePoint.

On a scale from one to ten, I would give Box a rating of eight.

• Sharing content and folders with both internal and external users
• Editing content seamlessly w/Microsoft Office applications
• Dynamic/static content links for referencing on other software platforms, such as Yammer and Namely

Box has allowed us to access, share and edit content seamlessly as an organization.

The waterfall methodology for folders does not allow for privatization of folders at the root level, which sometimes may be necessary.

I have been using it for 5 years and counting.

We have not encountered any deployment issues.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer service is excellent.

Technical support is excellent.