Box Reviews

The most basic use case is that I use it as an online repository to access my files. If I have certain files that I need to access from multiple places, I upload them to Box.

The other use case is as a sharing mechanism. When I have large files that cannot be attached to an email, I upload the attachment to Box, and then I just share the link. I use it as a sharing mechanism.

The next use case is collaboration. For example, if I have an Excel spreadsheet that I'm updating and I want someone else to update it as well, I share the link with that person so that he can update the sheet on his end.

The beauty of Box is that you don't need to download the document on your computer to edit it and then upload it again. You can edit the content while the document is in the cloud.

I like the ease of use.

The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.

I've been using Box for more than five years.

It's a cloud solution.

It is very stable, and I have not encountered any issues so far.

Technical support is amazing; they're really good.

I have tried both Dropbox and Box, but Box is easier use and has more features.

Box needs to improve with their pricing in terms of licensing costs.

I would rate Box at nine on a scale from one to ten.

We use Box for collaboration with files or folders. If you have a business Box account, then it can meet the need of their business. Our use is mostly for collaboration, especially on the documentation. They have competition with OneDrive.

The collaboration of the solution is good.

If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it.

I have used Box within the past 12 months.

I have used Dropbox.

We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available.

I recommend this solution to others.

I rate Box a nine out of ten.

Box is very realistic when it comes to sharing capabilities. The editable features and upgrading capabilities are great. You can work on a document online and save it online. The versioning is a very attractive feature. You can check the updates that were made to a document, and trace which edits each team member made. I also like that it prevents updates from occurring while someone is using it. 

I believe there is still a desktop version; I used to use it in the past. If it's still in use, there should be a Microsoft Office plugin because most of the shareable documents are generated,  represented, or displayed in Microsoft Office. If there was a plugin that added some sort of toolbar in Office, that would be great.

Most of our digital content is now shareable. We can share a post on our Box account from Facebook. We can share a tweet from Twitter on our Box account. For this reason, it needs to be more viewable. Every website has a photo or some sort of location displayed on its website. You can find a logo for YouTube and Facebook and Insta and Twitter. You should be able to do the same with Box.

I have been using Box since 2013.

Box is very stable and secure.

Box is quite scalable, they offer several types of subscriptions. There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need.

I use the free version. It provides me with all of the features that I need. 

My advice is to use this solution. Overall, on a scale from one to ten, I would give Box a rating of nine. 

We use Box for sharing content between devices. For example, if a call is received when we are out of the office, we can use Box to patch in and collect the data, off-site. For mobility purposes, It is better than SharePoint. 

Within our company, there are just over 50 employees using this solution.

We use it frequently for documentation transfer.

Box is very user-friendly; more so than SharePoint.

Sometimes, their website doesn't work properly. It could be improved with a better user interface.

The UI should be faster. Sometimes it lags when switching between documents. 

Sometimes it is compatible with our other devices, but sometimes it's only allocatable to use in the proper way. It's not really optimized for high compatibility with other devices.

I have been using Box for six months.

The stability is good. I had never experienced any issues with it.

We have a limited document size (no more than 50MB) so we don't have any scalability issues.

Our team doesn't do maintenance, but they do provide some technical support.

I haven't personally contacted technical support. 

We also use SharePoint. Overall, I prefer SharePoint over Box; but that's only because I am more familiar with SharePoint as I have used it longer than Box.

Our clients use this solution. I have never been involved with the initial setup.

I believe Box is cheaper than SharePoint.

It's a good tool for everything. It's very similar to SharePoint.

I would recommend Box if you are going off-site to meet clients, for mobility purposes. If not, then I would suggest SharePoint.

On a scale from one to ten, I would give Box a rating of eight.

We use Box as a cloud-based storage service for our employees. We are using it to share documents, such as presentations, between people. Some of our customers have many gigabytes in files and we set up shared access to them using Box.

It also allows us to maintain and manage all of our documents across the network.

The interface is very good.

The integration with other products should be improved.

We have never had any specific issues related to the stability of Box.

We have not been in contact with technical support.

Prior to Box, we used a Microsoft storage solution. We chose Box because of the advantages that it has.

Box is on-par with other similar solutions that are on the market.

I would rate this solution a seven out of ten.

First, the device-agnostic cloud storage and collaboration. When we first deployed Box, we managed all of our own storage. Using Box for cloud storage allows us to focus on the service and maintaining infrastructure. Box has a number of nice features such as mobile apps for access to files; ability to collaborate easily with anyone, on campus or off; special collaboration and sharing features, such as emailing attachments to folders, embed widgets to upload or interact with files, and more. The introduction of Box Drive makes using Box on the desktop a joy.

Faculty, staff and students can collaborate with their peers on and off campus. Members of the University community have found many creative ways to use the platform. In some cases, they were able to really streamline processes and in others they were able to do things they never could before. Some units have migrated their content and processes from on premises storage to Box, saving money and time, and putting the power of collaboration into the hands of the users instead of requiring admin intervention.

Support for larger files.

Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services. While it's understandable, it's annoying.

We've used it since 2012.

Nothing major. We were early adopters of Single Sign On with Box, so we had to do some heavy lifting there. However, with the work we and others have done with Box, this has become much simpler and more straightforward. We deploy the service as an opt in, so we did not need to do a broad scale forklift of content from old systems to Box.

Box has been very stable for us. Only rarely are there any performance issues and these are usually degradations of a particular function.

We've deployed it campus wide and currently have nearly 100K active users - a very large deployment. We have not had any issues with scalability from the user perspective. That's been rock solid. However, we have had scale issues with the admin console. With our number of users, sometimes reports can't complete or queries take a very long time. Box is addressing that now with new reporting technology.

Excellent. Our dedicated Customer Success Manager is very attentive and very committed to giving us a good experience with Box.

Once you reach the right people it's excellent. Like with many help desks, our scale means that we often have more familiarity with the product then their frontline help desk staff, so sometimes it's a challenge to get to the right level.

This was our first foray into cloud storage and collaboration.

As I mentioned above, SSO was tricky to set up. We were able to get it all going in just a few months, though.

In house, working directly with Box.

Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support.

We worked with a team of other universities and Internet2. That team explored the cloud storage market at the time. Box was the best offering we found.

Leverage the existing community of expertise out there. Ask the sales rep to put you in touch with other customers. We're happy to talk with folks looking to deploy Box.

• IFRAME Widget (To publish documents on another web page). Most of the best CMSs don’t offer any good DMS features. Not even many products as an add-on or plug-in. So why not take one of the best DMS (box) on the market and integrate (embed) the functionality for publishing public documents? Or even better, integrate box as a secure extranet for your business.

• Office Integration. The full integration into the Microsoft Office products is just perfect.
• Versioning (Version History). This feature allows previous versions of files to be stored all in one place, allowing you to quickly find and restore previous versions of your content. Or even better, real-time co-authoring in Box for Office Online
• Document Preview. Previewing and collaborating without ever having to open a desktop application or download the content to a computer.

There is no easier way to publish a (new) document to the web (via the IFRAME widget). Just put the file in the right place!

Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’).
In Switzerland, many firms of different sectors face strict regulations around where their files are stored, leaving them with a limited set of options, and keeping many of these enterprises stuck on legacy infrastructure. Box Zones is a good initiative or start, but its not perfect at all.

I have used Box from 2012 until today.

We have not had stability problems.

We have not had scalability problems.

I rate support 8/10.

We used Dropbox, SugarSync, and Google Drive.

Setup was pretty much straightforward.

A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge.

We looked at Dropbox, ownCloud, Google Drive.

Check first all the possibilities where to store the data. (Where are the data servers located and how are they synchronized/mirrored.)

Simple file sharing and sync for internal and external customers.

File sharing for projects and other unique activities have been greatly enhanced.

Maturity of the enterprise security around user management.

We have been using this solution between two and five years.

There were no deployment issues. Box consulting services provided an excellent, repeatable process to follow.

There were no stability issues.

Core functionality remains solid.

There were no scalability issues.

I would give customer service a rating of 7/10. Most support organizations have room to get better.

I would give technical support a rating of 7/10.

We had a previous solution and we still use it. We provide options for users to select the best of breed of two solutions.

The setup was mostly straightforward. The light weight/simplicity of the solution is one of the leading features.

We implemented in-house with Box consulting services.