Workspace ONE UEM Reviews

All the use cases are related to Salesforce and people who are working outside the office. Sometimes, they register their PCs inside the office in Workspace ONE to manage them and push some software or install it remotely and some kind of things.

It's easier to install new software remotely using Workspace ONE because you don't need to stay in the office or maybe connected to a certain server in order to install that software. So it's easier to manage PCs, laptops, phones, and desktops.

Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy.

One thing VMware needs to improve is compatibility with different operating systems. Sometimes, customers have old operating systems that are outside the compatibility metrics of Workspace ONE UEM. So sometimes it's difficult to request customers to upgrade those old PCs, and that's a problem for me.

I have been using this solution for three years. We have different versions, but currently it's 20.1. It is the latest version because we use the cloud version.

I would rate the stability a nine out of ten.

I would rate the scalability a ten out of ten.

I have deployed different kinds of architectures. Some are easier, and some are complex, but I have deployed Workspace ONE many times.

I have deployed Workspace ONE, UEM, and Workspace ONE Access.

The return on investment is big because the administrators of those PCs do much less work to manage those pieces. So, it works.

I would advise just being clear about your use case and what issue you want to solve in your business. Try the drive test of Workspace ONE in VMware. It can give you some insights about this solution.

Overall, I would rate the solution a nine out of ten. 

We used it for the backup and restore. If you have some sort of data that you've lost, you can restore from a previous snapshot.

It was an excellent product. It was very good for recovering lost files and folders for customers.

It was easy to use. I don't really remember it very well. I used it for a short time frame, but it was fairly easy to use. It was fairly streamlined and worked well to some extent for backup.

There could be ease of integration within the environment. I didn't have any issues when using it, but the integration part was a bit difficult for the other team. 

I used it in my previous position for about a year and a half. I believe it was the latest version.

I'd rate it an eight out of ten in terms of stability.

It's scalable. There were probably over a thousand machines.

I have not used their support.

We didn't use any other solution.

I didn't set it up. It was set up by a different team for the customer. I was only responsible for managing the backup and recovering the files. Its implementation took about six months period. 

In terms of maintenance, it was just myself. There wasn't much maintenance to do apart from getting the latest version and ensuring it was applied to all machines. 

It was definitely worth the money. It was an excellent product.

There was a commercial team that dealt with that. My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee.

I'd recommend it. I'd rate it an eight out of ten.

In the main, our primary use case is for controlling mobile devices and deployment of mobile device applications inside the company. We are consultants and implementers and I'm the presales project manager. 

The most valuable feature for us is the contained browser of the product.

There could be improvements to Workspace ONE in terms of the pricing and some security aspects such as data loss prevention. It could be more competitive relative to other solutions on the market. For example, Microsoft EMS is very tightly integrated with Office 365 and that's a big advantage. 

The solution is stable. 

We haven't had any issues in terms of scalability. 

The initial setup is straightforward although the configuration guide is a little outdated.

I rate this solution eight out of 10. 

We are using VMware Workspace ONE for Mobility management.

The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem.

I have been using VMware Workspace ONE for approximately three months.

The scalability is good.

VMware Workspace ONE is scalable.

The support was good.

I have used Microsoft Intune.

We had no problems setting up the solution.

VMware Workspace ONE is expensive.

Based on our environment, VMware Workspace ONE was easy enough to use in some cases. In other cases, there were some challenges.

I rate VMware Workspace ONE a six out of ten.

We use VMware Workspace ONE to manage devices, such as Apple, Windows 10, and Android. We can manage all devices with this solution.

VMware Workspace ONE can ease the jobs of the IT department in an organization by allowing clear visibility on devices and compliance issues.

There should be better compatibility with Linux devices.

I have been using VMware Workspace ONE for approximately five years.

The solution is stable.

VMware Workspace ONE is scalable.

We are certified to do the implementation of the solution.

VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees.

I rate VMware Workspace ONE a ten out of ten.

We are using complements of Horizon solutions for our customers. I'm the general manager of sales. 

We are using two VDA solutions, providing dedicated tech for end-users in our company. The solution is good for providing dedicated resources for dedicated users or GPU base or any IFP kind of base of end-user then we recommend Horizon solutions.

We have experienced some connectivity issues in that the application in VMware is very slow compared to SecureX. I'd like to see better application delivery. 

This is a very stable product. 

This is a scalable product. 

In terms of VMware products, customer support could be better.

If you do the right sizing and take the right approach the initial setup is easy but if something is amiss then it's very complicated.

The initial pricing is very reasonable but their pricing model is variable and the pricing can be high or low. 

If a customer requires a true solution then I would say VMware is the right choice. But if you're looking for application video or ADSX kind of solutions, then GFX is better.

I rate the solution nine out of 10. 

We make use of DM Solutions and do so strictly for users, moving devices and laptops.

As we have been manually provisioning everything for end-users, the solution gives us more control over what is necessary on the end-user side and allows us to regularly provide them with updates from a single place.

The most valuable feature of the solution is that it enables us to remotely manage the devices, which is its purpose, and to push applications to the mobile devices from the portal.

No areas for room for improvement come to mind. The VM is pretty good and I can't think of any areas that are lacking. I was just comparing VMware Workspace ONE to other solutions and I can say we are pretty happy with it for the moment. For the time being, I cannot think of any features that should be improved.

I have been using VMware Workspace ONE for three years.

The solution is very stable. 

There are no issues with scalability. We can do so at any time. 

The initial setup was okay. It's straightforward.

As it has been two years, I cannot recall the implementation strategy. I do recall that it was straightforward and took us a couple of days.

We made use of a managed service provider, utilizing a system integrator who worked with us. It was helpful and we had a good experience. Our needs were understood and the deployment went very smoothly.

For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable. Only next year can we evaluate the price. 

There are 250 users in our organization who make use of the solution.

I rate VMware Workspace ONE as a nine out of ten.

The solution has VMware Horizon embedded which allows the utilization of many types of applications. We inform our clients how they can use this tool to convert applications and move them inside any type of device, such as tablets and smartphones.

There is a lot to learn in the process, you need to create a new policy to include mobility and security. The security policy is important when it comes to mobility. You have VMware Workspace ONE with Horizon, to bring the older type of devices, such as bring your own device (BYOD), all consolidated in the same console.

You can make many types of applications available, not only applications developed for mobility or smartphone but any older types of applications can be brought together. We showcase all these features to our clients for them to have an understanding of what can be created by this type of system. Because of the pandemic, the mobility market here in Brazil will soon grow and there is a need for innovating, the purchases of this solution have grown a lot in the last year.

The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally.

There are other solutions that might be better for certain use cases. This is not an all-purpose solution.

I have been using this solution for approximately six years.

The solution is stable.

VMware provides the use of the cloud which allows the client the ability to create more research inside this environment and can expand quite well.

If the client has an on-premise solution or has an older environment there can be some challenges. I need to understand if more storage, virtual machines, or other types of additions is need to be made to create a higher availability. It is important for the client to share with me the limitations of their operation to allow me to figure out a proper solution to get around their limitations.

The technical support is very good. The agent was always helpful and responsive.

I have previously used MobileIron and Intune and along with this solution, are the top three. Depending on the use case, one might be better than the other and the main difference is the cost.

The installation and configuring of the solution are easy for a beginner. We help clients with some parts of the environment if needed but mostly the solution is straightforward to understand.

In a standard version, one week is enough to start using the solution, configuring the GUI, and getting through any obstacles that might be encountered. At this point, there can be discussions about the cost. The disadvantage of the older type of license is I need more time to understand the whole installation environment and processes. For example, whether I need to do some integrations or not.

We do the implementation of this solution.

For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution.

Apple and Google need to improve the APIs internally to permit VMware access to updates and use this to create granular security policies inside devices, such as smartphones and tablets. A lot of the time we have to use an older approach because Google and Apple do not release these APIs to VMware. However, they release the same APIs for their own solutions, for example, Apple uses their own configuration.

I rate VMware Workspace ONE a nine out of ten.