We have used the solution to deploy for corporate organizations and also for complex networks.
CEO at a tech services company with 1-10 employees
Scalable, affordable, and easy to deploy
Pros and Cons
- "The solution was easy to deploy."
- "The security features could always use improvement, although there has already been a huge improvement from years ago."
What is our primary use case?
What needs improvement?
I would say that VMware has actually met all of our requirements. I don't feel like we presently need to actually have any improvements. It's actually a good fit, especially for our market.
The security features could always use improvement, although there has already been a huge improvement from years ago.
For how long have I used the solution?
I've been using the solution for 11 months.
What do I think about the scalability of the solution?
The solution is scalable.
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December 2025
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How was the initial setup?
The solution was easy to deploy.
What about the implementation team?
I have an internal team for the deployment. Interestingly, I actually am the founder of a company, and one of the other founders of the company is a VMware partner.
What's my experience with pricing, setup cost, and licensing?
The price is high. Also, the infrastructure requirements are huge. We're looking at three locations then I'm also looking at connectivity in between locations and then I'm also looking at the application.
What other advice do I have?
I'm currently in the process of testing the solution. In terms of cost, I'd probably go with HP or VMware. We have a number of VMware implementations, so VMware is the only solution that we have actually used.
Generally, I am satisfied with VMware because they have been quite responsive in terms of the kind of challenges that we have in the Central African region. We have solutions that are very scalable. It's also very flexible, especially with regard to multi-cloud infrastructure. In other areas, it's actually not more capable in terms of running the virtual machine. It's also more flexible in terms of the choice of hardware that you'd actually like to use.
We haven't actually used VMware outside of the test environment. Previously, one of our challenges was providing enough security in the virtual environment but VMware achieved that years ago. I don't quite see any urgent need for me, but maybe other organizations may require VMware for a more complex deployment. For us, VMware, pretty good.
It's also scalable, it's more affordable, and it's also easier to deploy. It's not restrictive to particular hardware. VMware meets practically all of our expectations at this point.
I would rate this solution nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Information, Information Technology Systems Specialist at a comms service provider with 1,001-5,000 employees
Displays a list of mobile assets, but lacks the ability to "remote wipe" a stolen device
Pros and Cons
- "The feature that we find most valuable is the corporate email pushing."
- "The mobile device repository is somewhat difficult to manage with a large user base."
What is our primary use case?
Our primary use cases are mobile device tracking and corporate email push.
How has it helped my organization?
It provides a central repository of the corporation's different mobile devices.
What is most valuable?
The feature that we find most valuable is the corporate email pushing. It seems quite straightforward and efficient (most of the time).
What needs improvement?
The mobile device repository is somewhat difficult to manage with a large user base.
I would like to see support for "remote wipe" in the case device of theft.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Workspace ONE UEM
December 2025
Learn what your peers think about Workspace ONE UEM. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
Server Administrator Coordinator at a educational organization with 501-1,000 employees
Enables us to manage all of the devices on our campus through one central service
Pros and Cons
- "We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus."
What is our primary use case?
We are a large school managing Mac devices on all levels. We manage the iPads, push education through the iPads, and AirWatch works great. We use it to do a lot of tasks for the school work - manage teachers devices, student devices, and lab computer devices.
How has it helped my organization?
We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus.
What is most valuable?
Managing Mac Devices with profiles. Pushing Apps to iOS devices.
What needs improvement?
The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach. And we have to go manually and push it. Also, Chromebook management needs a lot to be improved.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's very stable despite the accuracy component that I want them to focus on improving.
What do I think about the scalability of the solution?
Scalability is great for us. When we evaluated other solutions, they didn't meet our scalability needs.
We have it deployed have on our entire server. All of our accounts propagate to 1500 users. It's great to have all of our users being managed by one central service.
How are customer service and technical support?
It's a newer solution and I use it at school so I always rely on their technical support. Sometimes they are great, but sometimes they are not.
Which solution did I use previously and why did I switch?
I switched to AirWatch because it is compatible with different platforms like Windows, Mac, iOS devices, Chromebooks devices. The previous solution we were using did support Mac ONLY.
How was the initial setup?
The initial setup was straightforward with the consultant's help, but without, I couldn't do it by myself. The documentation is not enough to do the implementation of the product. You still need a consultant to guide you.
The deployment changes every year and the policies change every year. The time it takes to deploy depends on how many devices you have. If you're like ourselves and have a ton of devices, it takes a month to finish the deployment.
For our implementation strategy, we moved on the groups of the policies that were assigned for each. Our strategy was to bend different policies on each so we can get the most of the features we needed to apply to each group.
What about the implementation team?
We used a consultant from France. He was excellent and guided us through the setup of the contact and the implementation.
What's my experience with pricing, setup cost, and licensing?
If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price.
Which other solutions did I evaluate?
Jamf Casper.
What other advice do I have?
I would rate it a nine out of ten. They need to make it so that you can add more tools to work so that it can cover all of the management tools that you need to manage all of the devices.
I highly recommend AirWatch because it covers the compatibility issue. For an organization like us, we have the same platform and want to manage multiple devices, and it is the best solution for us right now.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a tech services company with 1,001-5,000 employees
Ensures that your data is centralized, secure, and doesn't get hacked
Pros and Cons
- "It's all about centralizing your data and making sure that your data is centralized and secure."
- "The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
What is our primary use case?
It's all about centralizing your data and making sure that your data is centralized and secure. Instead of putting your data on a laptop, you can put it centrally and there you can have full control over it. It's about centralizing the data and making sure it's not jeopardized. It stays legitimate and unchanged. It doesn't get hacked. It's all about centralizing the data and having control over your data.
What needs improvement?
The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS, and Google are all at the forefront of cloud-based solutions.
What do I think about the stability of the solution?
I think the stability depends on the initial implementation. All of the use cases must be properly dealt with in order for the solution to be stable.
What do I think about the scalability of the solution?
Scalability depends on the hardware platform you put it on. That's why we tried to put it on a hyperconverged infrastructure to keep the number of users scalable which keeps the performance momentum so that it can be properly scaled.
How is customer service and technical support?
We used tech support but they have room for improvement.
What's my experience with pricing, setup cost, and licensing?
Some users think that the cloud model will lower the cost but that is not necessarily the case.
What other advice do I have?
I would suggest making a proof of concept with a reseller that can give advice and set up the infrastructure using the use cases that you are pre-testing.
Disclosure: My company has a business relationship with this vendor other than being a customer. I am a reseller
IT Consultant/Program Manager at a financial services firm with 10,001+ employees
The standard features are packed with flexibilities
Pros and Cons
- "The setup was very difficult. It was not as easy as I had expected."
What is our primary use case?
The standard features and securities are packed with flexibilities to enable and disable in accordance with the customer’s business operational process and IT Helpdesk process.
How has it helped my organization?
I can get to know and respond to my work email instantly without any worry of company data and security.
What is most valuable?
I find the most valuable feature is the MDM on my personal iPhone.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
It is a scalable product.
How is customer service and technical support?
Tech support is helpful and has quick turn-around for us.
How was the initial setup?
The setup was very difficult. It was not as easy as I had expected.
What's my experience with pricing, setup cost, and licensing?
The pricing of the product needs advisement. It would be great to bundle the VM products together. The actual box itself should be included in the license. At present, it is not paired with the mobile device. Furthermore, the Licensing Structure of the VMware products is expensive if purchased separately.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Management Trainee at a computer software company with 1,001-5,000 employees
The BYOD management console has smooth application performance.
Pros and Cons
- "It seems highly stable and scalable."
- "In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions."
What is our primary use case?
My primary use case is we have a BYOD (Bring Your Own Device) policy. The employees have their own devices and to separate the corporate data from the personal data, we are using Airwatch. We monitor all dual aspects; we monitor email management and content management.
How has it helped my organization?
It has improved our email management and the separation of personal and corporate data.
What is most valuable?
The management console is great. The BYOD management console has a smooth application performance. Whenever I choose an application, template or report, it is easy to use.
What needs improvement?
In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
It seems highly scalable. There are no challenges.
How was the initial setup?
The setup was straightforward. There were no challenges during the initial setup.
What about the implementation team?
When considering a vendor for our needs the primary concern is the technology. It should be within the parameters that are required for our needs.I would definitely reccomend a free trial period to really get to know the product and whether it is a good fit for the organization.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are affordable. They are not too high.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager ( HP EG Enterprise ) at a tech services company with 10,001+ employees
We currently find it is a stable product. We do not have to worry anymore about our data.
Pros and Cons
- "No issues with scalability."
- "Setup is not too complex."
What is our primary use case?
We currently have 50-100 employees, and are growing towards 100 employees. We use some of our devices quite confidentially, and we use AirWatch to protect those devices. We want to separate personal data, and the company data because our employees are using their personal smart phone to access our email. It is just for data the email.
What is most valuable?
I don't have to worry anymore about my data after I used the EMM.
What needs improvement?
I want to see VMware move the management to the cloud. For now, the management is the premise of our server, but we want to move it to the cloud.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
Yes, this product is stable.
What do I think about the scalability of the solution?
Our company is still pretty small, so I have no issues with scalability at the moment. I have heard that this VMware product can manage over 20,000 employees. We are not at that stage of need yet.
How was the initial setup?
The premise is that you just have to install the software. We had already programmed the server. It was a bit complex on the setting up of the policy, at first. Once the policy was done, then we had to update. Every so often, we still need to update. It's not too complex.
What's my experience with pricing, setup cost, and licensing?
I have no opinion about the pricing.
What other advice do I have?
VMware is the better solution versus other things that are out there. It is an EMM to help us problem solve issues.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at a tech services company with 51-200 employees
Provides IT with security control over email yet end-users have flexibility in accessing email
Pros and Cons
- "It's all about securing data with the help of the email client called VMware Boxer. It enables the end-user to carry data in their mobile devices but there is containerization between the personal data and the organization's data. It helps enhance their security while still carrying their own BYOD."
- "People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."
What is our primary use case?
We use it for containerization and email management, EMM.
How has it helped my organization?
Previously, my end-users would carry their complete email in their Outlook client. After we started using this solution, people started to use our actual email, with the help of the mobile client. It enables people to access their mail from wherever they want, whenever they want, and however they want. It enables users to carry a highly manageable platform and also a highly secure one.
In terms of IT, we can achieve security control, but from the end-user's point of view they have flexibility in how they use their mail.
What is most valuable?
It's all about securing data with the help of the email client called VMware Boxer. It enables end-users to carry data in their mobile devices but there is containerization between the personal data and the organization's data. It helps enhance their security, while still carrying their own BYOD.
Redundancy, manageability, and lack of complexity, are the typical things which make people choose VMware AirWatch.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Whatever product you choose in the VMware portfolio, everything is stable and very reliable. It is very controlled and very stable for product usage and in terms of manageability.
What do I think about the scalability of the solution?
We have definitely not had any issues with scalability. It is highly redundant, highly scalable.
How was the initial setup?
It is very easy to deploy. For the installation and configuration, we had straightforward documentation. With the help of consultants and architects, we developed the right design. They helped us to move forward.
If you ask me, in terms of installation, configuration, management, and monitoring, this solution is far better than others.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent. That is very hard because, while enterprise companies can afford for this pricing, if you look at the SMB sector, they can't afford this pricing, and they won't adopt this kind of technology.
Which other solutions did I evaluate?
We did a pilot of MaaS360.
When compared to other mobility solutions:
- VMware AirWatch vs MaaS360
- VMware AirWatch vs MobileIron
- VMware AirWatch vs Blackberry BlackBerry Enterprise Mobility Suite (Good Technology).
We think VMware AirWatch stands ahead of the other solutions. Other players can improve their functionalities and features by looking at the features of VMware AirWatch. This product is much more stable, much more compliant, and much more redundant. Also, rolling out the solution is much easier when compared to other products or vendors.
What other advice do I have?
This is a reliable solution, not like other vendors which may be good in some areas but lack in other areas. When compared to other products, AirWatch is highly scalable, redundant, reliable, and easily manageable. People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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We are currently exploring the Windows support as well. There are many features to use.