Workspace ONE UEM Reviews

• Mobile provisioning
• Security
• Some mobile application provisioning

It lets us see whether users have rooted their phones, and set standards before letting phones on our network. It has minimal OS levels, and provides the abilities to enforce security.

• Application-level support
• Per-app VPN coming together

It hasn’t always been good, but getting better. We do quasi-hosted situations, so getting it to the right level took a while.

I don't have the visibility of this.

We haven't had to use it.

I wasn't involved in the setup.

We chose Airwatch because it has a good setup, is easy to administer, and the POC was good.

I would recommend it, as it's very stable and robust. Make sure you stay current with it, and up to date.

• Whitelisting applications
• Remote enterprise wipe
• GPS device location

Ability to deploy smartphone applications

Windows 8.1 could have more options to control

6 months

AirWatch does not have control over Windows 8.0 devices which were the first 100 deployed devices.

No issues with stability.

No issues with scalability.

Excellent customer service.

Excellent technical support.

The Organization group approach they have taken to manage both Device and Administrative access

It has help in providing administrators with a way to separate devices based on business use cases.

There are currently canned reports that provide a a great deal of device detail. But, there could be room for the solutions to allow for custom reporting for ad-hoc reports

3 years

This is an area that could use some improvement. we have had a few incidents where the level of support was not what it was pictured to be.

There are a lot of very skilled engineers well versed in all aspects of the solution.

We have used multiple solutions. We are responsible for service delivery so we are expected to be familiar with the main players in the industry.

It depends. On-prem is a lot more involved than SaaS. There are a lot of moving parts for the on-prem version of the solution that can be consolidates if it is the desire of the client/customer.

Vendor. We have had a great experience with all of our current clients.

Yes, MobileIron, MaaS360, Blackberry, XenMobile, Afaria, Soti, Good.

1. The ability to use shared device mode for check in/check out for corporate owned devices.
2. Vast numbers of REST API for automation and integration.
3. Very flexible in provisioning and assignment of devices, profiles, contents and apps.

This product enables us to replace all existing stores PDA running windows CE with iPod touch.

1. Better reporting functionality and performance.
2. Improved BYOD solution with true DAR encryption for iOS devices and a better UI for the Airwatch Inbox app.

Over 2 years.

1. We use a SaaS solution from AirWatch and the issue that we have encountered was load issue with automatic app push to 10-60 thousands of devices.
2. Airwatch has quickly added additional resources so that future app updates deployment will not cause problems.

Yes, we have seen inconsistency for performance from time to time.

No, Airwatch has accommodated out expanding number of endpoints.

With Enterprise Service agreement it is a 5/10. Without Enterprise Service agreement it is a 3/10.

With Enterprise Service agreement it is a 5/10. Without Enterprise Service agreement it is a 3/10.

No.

In partnership with a 3rd party vendor, I would rate them at 3.5/10.

Too early to tell as these are devices replacing existing PDA and we have just completed the rollout.

Symantec App Center.

Plan ahead as much as possible. However if there is a need to make significant changes in the environment post rollout, Airwatch is able to accommodate that with the flexibility of their product.

We are using complements of Horizon solutions for our customers. I'm the general manager of sales. 

We are using two VDA solutions, providing dedicated tech for end-users in our company. The solution is good for providing dedicated resources for dedicated users or GPU base or any IFP kind of base of end-user then we recommend Horizon solutions.

We have experienced some connectivity issues in that the application in VMware is very slow compared to SecureX. I'd like to see better application delivery. 

This is a very stable product. 

This is a scalable product. 

In terms of VMware products, customer support could be better.

If you do the right sizing and take the right approach the initial setup is easy but if something is amiss then it's very complicated.

The initial pricing is very reasonable but their pricing model is variable and the pricing can be high or low. 

If a customer requires a true solution then I would say VMware is the right choice. But if you're looking for application video or ADSX kind of solutions, then GFX is better.

I rate the solution nine out of 10.