UiPath Reviews

The UiPath robot took over the process that supported the creation of the timesheets, their insertion in Oracle ERP, and the status tracking in Oracle ERP.

• Higher standardization of process integration with the customer's internal applications
• Employees orientation towards non-repetitive work.

• Rapid ROI (return on investment)
• Running management
• Higher standardization of process
• Faster processing time.
  

• HR and finance in IT and telecom business
• Improve the ability to change the user interface or application functionalities. 

We primarily use the solution for interactions with customers. For those coming through the contact center, we are automating responses and actions.

The solution has improved the company in that when a customer needs to come in and have a consultation with an agent, it opens up a video conference to actually see the other end of the product, the full consultation, instead of being described over the phone. It makes the meetings much more effective.

One of the most valuable aspects of the solution is that we are able to automate a process that doesn't have an easy API or integration. It’s an easy way to complete an outcome without having to read another application.

I have seen a reduction in human error. The assumptions that agents were making previously via verbal communication compared to actually physically seeing something are now completely different.

UiPath has freed up employees' time. I don’t have the exact metric in relation to that, however. Also, this additional time has enabled employees to focus on higher-value work. We’re not chasing issues that can be seen physically, instead of trying to gain understanding by going back and forth via calling or email or chat.

It’s my understanding that UiPath has saved our organization money.

I have used UiPath's Academy courses. It has helped a lot in terms of helping users to understand the whole process. It goes under the hood to help users figure out how everything gets applied and then how we can write code as well. It gives a solid direction of what it takes to be a good developer.

There are definitely some changes I would like to see. I’d like to see, for example, more note code for applications. Some of the complexity of the scripting is hard. If note code was there, it would be easy to just scale it.

I've been using the solution for five to six months.

The stability so far has been good. We just have got to make sure that we don't change anything on the back end and adjust it. Right now, it's a critical path that we need to be aware of in needing adjustments. It offers a great interchange.

Scalability is good in terms of adding more RPA processes across the board. There's also a question of, when things change and adjust, how it reacts to those changes. Scalability can cause issues.

Right now, the number of people who use it in the organization is small. There are
maybe three or four engineers. It's used at a high level. There are more in-depth engineers that are involved with it.

Technical support has been pretty good for asking questions and giving responses. I'm not sure anyone would get a perfect ten out of ten, however, they are good. To be perfect, support would always have to have an answer and do all the work for me. 

The solution was chosen when I was brought on board. I'm not sure what was used previously.

That said, I am familiar with other RPA solutions. For example, Blue Prison is more foreign to me, compared to UiPath. Automation Anywhere seems very familiar from what I have seen, however, I don't really have a good understanding of all the theory, technically, except in terms of UiPath.

The initial setup started off as straightforward, however, it can easily get complex. For example, not knowing the other applications and what it takes to interact with them will make things a bit more complicated. Also, the APIs versus actually scripting information, especially when you're talking databases or backend reports, et cetera, gets complicated.

Our deployment took three months.

The CTO and development team were involved in the process of implementation.

We deployed the solution ourselves, internally.

We have yet to see an ROI, as we just started using the product.

The pricing, in comparison to others in the market, is fair. 

We don't scale that big. If we scaled larger, we might have different opinions about pricing. 

We have the solution on the cloud. It hasn't affected our footprint too much as we haven't really integrated too much at this point.

We use a mix of attended and unattended automation, however, for the most part, it's attended.

I would advise companies to train as many people as they can through the training portal and provide simple boxes and procedures to execute on things that are scalable components.

I'd rate the solution at a seven out of ten. A perfect ten can't happen. However, I'd rate it at a seven due to the fact that it's got the possibility of the cloud, which is great. While I don't have a problem with scalability, there's an issue around how much more it is going to cost. There's a question around scaling and ROI and if it is worth it. 

I actually went for a powerup automation hackathon conducted by UiPath, which gave me the idea to implement this in my organization. I used the product, experienced it, and I'm here. UiPath reduced a lot of manual work and I am getting positive reviews from the company.

UiPath has helped with automation to categorize emails, text capturing to get detailed information about the organization, and reduced manual work a lot which can't be said explicitly. We even tried to used UiPath as a testing tool, and it helped speed development for the project.

The most valuable features are Excel Sheet manipulation operations and the Data Scrapping Wizard.

It provides for easy implementation of the project, where we can easily develop without coding, and there is well-defined process management in the orchestrator.

I can easily get support from the UiPath forum and through the mail.

I would suggest that UiPath be released for use on other platforms.

Almost a year I am using UiPath, well developed.

Previoiusly, we did not use any other solution, this is the first.

The new version is good. It met all of the requirements and more features have been added.

UiPath Studio has improved a lot, testing the custom activity. Previously, UiPath would get a few errors while developing the project, but now it's completely gone.

The new user interface is integrated with Orchestrator and it is awesome.

I use it to provide training on UiPath.

In the past, I have used UiPath to automate the debit card activation web portal. The task is to read data from Excel and put it into the web portal.

I used it for DMS portal automation as well, after reading scanned PDFs and updating data in the DMS portal.

Currently, I work as a trainer, and the community edition has helped me train many developers in Uipath.

The most valuable feature is Orchestrator Queues, as it comes in really handy when processing large sets of data.

I find the great GUI of UiPath very appealing.

The training available in UiPath is really awesome and the material makes you automation-ready so that one can work on real-time projects. 

Below are the three features that need improvement:

• Allow "Wait for task" to be used in XAML files other than Main.
• Allow mail-type variable to be stored in Orchestrator queues.
• I would like a way to add priority to the outgoing mails from UiPath studio.

I have been using UiPath for one year.

I would rate stability at 90%.

Easily scalable by buying licenses from platform.uipath.com.

The technical team at UiPath is really very helpful.

I did not use another RPA solution prior to UiPath.

The initial setup is straightforward.

I would rate my vendor team a nine out of ten.

My advice is to use the community edition first to automate a small business process and then go full-on with UiPath.

I evaluated Automation Anywhere.

 Its great software. Just download UiPath and try for yourself.

I am using UiPath RPA for my ERP entry where I update hundreds of data elements within minutes by RPA robots. UiPath gives you the degree of freedom in these robots to work according to your requirements. It is very easy to use even without coding knowledge, and it can be implemented with little knowledge of RPA.

In my organisation, we have 5000 students and 350 professors. To update their profile regularly, we need between five and eight people spending lots of time and after many reviews, there are always typing mistakes. Now with UiPath robots, we can complete this task within hours and without error.

UiPath RPA needs very little coding knowledge, as designing software robots is done largely using drag-and-drop. We can run these robots without installing them in our system, using the cloud-based system instead.

The attended robot that works in conjunction with an operator is very valuable. 

They still need some improvement in their new version of UiPath Studio, called StudioX, to improve design for Excel and email automation work.

The OCR functions need to be improved.

We have been using UiPath for one year.

UiPath is my first RPA experience.

The initial setup is very easy to use and install.

The best thing is that the UiPath Software is available as a Community Edition that is free and sufficient for personal use or small business.

I did not personally evaluable other RPA options. I heard only about UiPath because my company assigned me to learn UiPath RPA.

I have been using UiPath for more than a year and find it very comfortable to use.

Reading non-PO invoice details form a SharePoint form, validating it, sending it for manager approval, and on receiving manager approval, entering the invoice details with invoice and approval attachments to SAP.

• Improved the speed of the execution of processes 
• Eliminated human errors: The manual actions had caused errors in the Excel formula, and it was unknown to the business until the UiPath RPA tool was implemented. 
• Development was easy with UiPath with the numerous inbuilt activities and support for custom activities.
• Issue handling was easy with the help of documentation, community and the official support team.

• UiPath supports integration with various OCR, cognitive, ML, and IoT related services and tools.
• UiPath provides the flexibility to use unattended robots without the need for Orchestrator.

The UiPath tool doesn't provide an option to resize the activities as per wish, especially "if" the activity is a big box. 

Very stable solution.

Easy to scale as per the need.

UiPath provides a strong, active and very helpful official community platform for clarifying doubts, sharing issues, etc. UiPath has assigned an official team for providing support for the community users through this platform.

Yes, Blue Prism. Unlike Blue Prism tools, UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow. 

Very straightforward pricing, setup, cloud-hosting, and licensing.

In-house.

110%.

• UiPath provides a flexible licensing model which helps the customer to spend based on their need. 
• UiPath has a reasonable license price compared to other leading RPA tools. 
  
• UiPath is an easy to learn and use tool with a great user interface. 

Yes, Automation Anywhere.

If you are starting RPA and have no budget for POC, then blindly go with UiPath.

• Automatization of the collection process, downloading information from the web to Excel, and processing this information in our core systems
• Policy issuing for standard products
• IT: security accounts maintenance
• Regulatory reports.

• Forced us to understand the process
• Standardized it prior to automation
• It has liberated operative working ours from our collaborators.

• Ease of use
• Lots of activities that cover our needs
• Free and online capacitation
• The possibility to evaluate the product with the community version.

When the process is to be automatized, they sometimes don't have specific samples of using functions and commands from .NET, and then, we need some help from an IT specialist.

Automation of high volume, repetitive processes. Both desktop and VDI/Citrix environments. We are going to implement it in the WFM team to reduce their workload and let them concentrate on more complex tasks.

UiPath is a great tool to quickly demonstrate the benefits of automation. It is fast to learn and implement. Therefore, it is easy to gain quick wins in time savings and reduction of human error rates.

If you are looking to automate VDIs, then UiPath delivers you a powerful tool to do so. Even better is that they are constantly making progress in that field and have some features coming up in the future that no other solution can deliver.

Also, UiPath gives you free access to their online learning academy which is really great if you are new to RPA and want to have a quick start in that field.

There should be some more activities that can replace others where coding is required. You can build a solution without coding knowledge, but I would recommend at least some prior knowledge of the .NET Framework.