PeerSpot user
Consultant at CRF, INC
Real User
We can schedule our robots and we can handle multiple robots from a single orchestrator

What is our primary use case?

Our primary use case is to create a proof of concept using UiPath. Here we automated the business process, and it's a repetitive task. So we used UiPath and automated our internal project, and we also automated the client process as well. We automated SAP application, and we also automated mainframes. UiPath also has the Orchestrator which very flexible.

How has it helped my organization?

UiPath is a very unique tool compared to the remaining tools in RPA. UiPath has recording capabilities, and we can automate many difficult applications like mainframes and SAP application. Using UiPath, we automated our internal repetitive process which eliminates the human errors and duplicates. UiPath robot can work 24/7. It also helps us to decrease the time to complete a process from start to end.

What is most valuable?

All the features are very helpful and valuable in UiPath, mainly UiPath Orchestrator which is very valuable because we can schedule our robots and we can handle multiple robots from a single orchestrator, and we can also maintain our credentials in Orchestrator.

What needs improvement?

In UiPath, they already give so many services, and they provide computer vision activity to work with Citrix environment. If they could improve those computer vision activities, that would help a lot for everyone who wants to automate a Citrix environment.

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UiPath
April 2024
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For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
RPA Developer at Global Hitss
Real User
The robot manages to work 24/7 and with a near-zero error rate

What is our primary use case?

I use UiPath in my company to migrate data between systems of a large telephone company where I use various functions available in UiPath, as well as OCR, PDF integration, email integration, SAP integration.

How has it helped my organization?

The return is sensational. We have been able to optimize process time and reduce costs. The robot manages to work 24/7 and with a near-zero error rate.

What is most valuable?

Integration with OCR, Excel, PDF, SAP, Outlook, since they are primary functions in the day-to-day operations of a company working with PDF, Excel.

What needs improvement?

Better documentation of the tool, since some frameworks adopted by the community of the tool is still very nebulous to understand. ReFramework, the main framework adopted by UiPath for better use of the tool is poor explained in Academy Advanced Course.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
UiPath
April 2024
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,212 professionals have used our research since 2012.
Real User
I find it's easy to scrape data

What is our primary use case?

On using UiPath, once, we had a problem while reading data from the browser that was on a virtual machine as it was not providing the accurate text using Google OCR, as the background was changing for the web page. So we found an alternative solution to get the process working. 

As a benefit, it is really beneficial as it provides vast support and every feature is there in the tool. Also, the recording feature really helps while developing the process. One more feature is that in the variable tab, if the name of the variable is changed, then it will be reflected in the whole process.

How has it helped my organization?

The business value that you can create with it is immense. And you don't need IT for it!

  • Cost management
  • Creating internal/operational efficiencies
  • Driving revenue growth
  • Enhancing decision making
  • Improving business process outcomes
  • Improving customer relations/service
  • Reducing time to market.

What is most valuable?

Currently, I am working on (resume shortlisting bot) benefits I can explain according to developers' point of view. I find it's easy to scrape data. I worked on few projects on an older version of Studio, still, when opening it in a newer version, I don't have to make much effort.

What needs improvement?

Nothing as such, but one thing that annoys me the most during development is, we need to capture images for clicking, and for that, we need to maintain the resolution of that image. UiPath should be smart enough to sync that whole thing up.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Application Specialist at a consultancy with 501-1,000 employees
Real User
Free training courses eases interested developers into adopting the technology

What is our primary use case?

  • Manual processing of invoices
  • Outlook lookups for invoices
  • Automatic online checks of Oracle, Hyperion, and SAP platform.

How has it helped my organization?

We provide a fast and solid robotic process automation solution to our customers. Robots are easy to understand and deploy. We also perform KT for customers IT department.

What is most valuable?

UiPath is not an open-source project, but it supports private enhancements and plugins. These allow the community to grow and encouraged people to contribute, with best practices. In my experience, the technologies that are supported by an active community, are those ones destined to succeed. This is clearly a great feature that the UiPath Studio platform has. Also, providing free training courses eases interested developers into adopting the technology.

Having an online Orchestrator instance for training purposes is great also.

What needs improvement?

I think that a great, nice, must-have feature should be to allow other languages to invoke code blocks beside for VB.NET. I'm confident that this feature can empower more developers to perform tasks and activities that other tools do not support.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1249212 - PeerSpot reviewer
Works at a consultancy with 501-1,000 employees
Real User
Easy to use and proficient at extracting structured data, saving us from wasting time on manual review
Pros and Cons
  • "The most valuable feature is the ability to extract structured data, as this is an essential part of the bots that we create."
  • "The ease of sharing the bot to different users is something that should be improved."

What is our primary use case?

We work with third-party recruiting software to organize candidates and track applicants. We utilize the bot to pull information from these pages and organize it and run actions.

Utilizing the bots to screen resumes helps prevent time being wasted on initial tasks around recruitment.

How has it helped my organization?

It has saved countless hours of manual review which frees up resources for other internal initiatives. We are able to better recruit candidates, which makes us a more efficient organization from the ground up, with better resources at our disposal for different projects. 

What is most valuable?

The most valuable feature is the ability to extract structured data, as this is an essential part of the bots that we create.

UiPath is intuitive and easy to use. Other systems don't have the ease of use that UiPath has. My organization has worked with its competitors and have not liked the results.

What needs improvement?

The ease of sharing the bot to different users is something that should be improved.

Something of "cloud" capabilities would be a useful inclusion. We live in a time where remote work is essential and we should be able to access and run the bot from anywhere.

Typically, you can run these processes in the background but it slows down the computer. 

For how long have I used the solution?

We have been using UiPath for less than a year.

What do I think about the stability of the solution?

There are lots of updates but it is a stable solution.

What do I think about the scalability of the solution?

In terms of scalability, this is the best automation system I have worked with so far.

How are customer service and technical support?

My suggestion is to use the forums at https://forum.uipath.com/

Which solution did I use previously and why did I switch?

We did use another solution prior to UiPath but it didn't have the functionality that we were looking for. Also, it was not intuitive. 

How was the initial setup?

The initial setup is straightforward. Buy the license, download the software. 

What's my experience with pricing, setup cost, and licensing?

My advice is to try the system out with the Community Edition first.

Which other solutions did I evaluate?

We have looked at a wide variety of automation tools.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Robotics & Process Efficiency Manager at Ageas
User
A powerful and easy-to-use solution for fast process automation
Pros and Cons
  • "The most valuable features of this solution are that it is powerful and easy to use."
  • "The operations need to be improved."

What is our primary use case?

Our primary use is RPA in insurance.

How has it helped my organization?

This solution has given us the fast automation of processes.

What is most valuable?

The most valuable features of this solution are that it is powerful and easy to use.

What needs improvement?

The operations need to be improved.

For how long have I used the solution?

I have been using this solution for two years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Head RPA and Quality Engineering
Real User
Improves our organization with efficient and accurate data processing
Pros and Cons
  • "UiPath has improved our organization; the primary difference introduced by the application of the UiPath tool is the speed of processing and accuracy in the data processing."

    What is our primary use case?

    The primary use case of this solution is to generate a report by scraping data, filtering it and combining the data for input to another system.

    How has it helped my organization?

    UiPath has improved our organization; the primary difference introduced by the application of the UiPath tool is the speed of processing and accuracy in the data processing.

    What is most valuable?

    The most valuable feature is the unattended robot, it adds a lot of value. Besides, there are certain situations where attended robots are employed to perform specific tasks.

    What needs improvement?

    Making improvements in the processing speed would be a good idea. I have experienced that sometimes during the development of robots, it becomes prolonged and unresponsive. Also, sometimes errors pop out of nowhere for already working simulations. This is not a significant limitation, but it would be nice if these instances can be eradicated. 

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    CISO at Siminj
    Real User
    The product is easy to use and has exceed our expectations
    Pros and Cons
    • "The most valuable feature is its time savings."
    • "They need to improve features around legacy systems."

    What is our primary use case?

    We use it for customer-facing and internal processes.

    What is most valuable?

    The most valuable feature is its time savings.

    The product is easy to use and has exceed our expectations. We have a mixture of technical and non-technical people.

    What needs improvement?

    They need to improve features around legacy systems.

    We currently lack in experience. Hopefully, after another year, we will be more experienced with the product.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    UiPath has been stable all the way through. We have not experienced any issues.

    What do I think about the scalability of the solution?

    It scales very well.

    How are customer service and technical support?

    The technical support has been good to work with for the few cases that we had to raise.

    How was the initial setup?

    The initial setup was pretty straightforward. Including the Orchestrator, the setup took one to two months.

    What was our ROI?

    We have seen ROI. It has eliminated human errors and saved time for other teams at the company.

    Which other solutions did I evaluate?

    We looked at Blue Prism and two other vendors. Based on our comparison, UiPath was the better solution with better licensing.

    What other advice do I have?

    My team uses the UiPath Academy and find it good and helpful.

    Automation in our business is a new thing.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free UiPath Report and get advice and tips from experienced pros sharing their opinions.