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it_user704700 - PeerSpot reviewer
Test Manager with 10,001+ employees
Real User
Have more time to increase the regression portfolio, decrease long delays with documentation
Pros and Cons
  • "Image recognition: It has allowed us to automate a GUI section of our product which involves drawing different topologies."
  • "Running the regression – if multiple lists are executed at once or if a list contains 200+ tests, it’s a pain to stop the execution."

What is most valuable?

Image recognition: It has allowed us to automate a GUI section of our product which involves drawing different topologies.

I’m aware that other tools have this feature, but the whole test suite, it makes it good enough for us not to look for something else.

How has it helped my organization?

No, not in global organization; we are the only ones who are using it in our location (Austria), but in our team, it changed the testing workflow:

Every second week we release a candidate, and from two weeks of hard manual testing, we are testing now only a few days (four to five), the new fixed tickets and running in parallel - the regression. We have more time to increase the regression portfolio and also decrease long delays with documentation.

What needs improvement?

Running the regression – if multiple lists are executed at once or if a list contains 200+ tests, it’s a pain to stop the execution.

For how long have I used the solution?

I have been using it for almost four years.

Buyer's Guide
Tricentis Tosca
June 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,533 professionals have used our research since 2012.

What do I think about the stability of the solution?

A few times, it just crashed. I didn’t encounter this issue with Tosca 8 and Tosca 9, but the PC was running for days so I cannot blame only Tosca. I assume Windows played its role, too.

What do I think about the scalability of the solution?

No, not so far. We have around 3500+ TCS.

How are customer service and support?

Nice and friendly, however not always coming up with the solution we were expecting. For example, after changing from Tosca 9 to Tosca 10, we were not able to run some test cases for an older tool (it was developed with Java 1.5). The solution from their side was to request a change request even if it worked in the past. In the end, we just downgraded and we are running those test cases with Tosca 9.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Of the tool, yes. Managing to trigger our application was not so straightforward (because of our company access policy). We had to write some batch scripts for it, then it worked fine.

What's my experience with pricing, setup cost, and licensing?

Expensive, but for long-term projects, it is paying back.

Which other solutions did I evaluate?

Yes, there was an analysis, but I was not part of the company at that time.

What other advice do I have?

It is a good tool, but could be better in some aspects.

It’s relatively easy to set it up and intuitive to create test cases for non-developers. If you come from the development side you will feel some limitations, but I was always able to find a workaround.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Continuous Delivery Lead at SAI Global
Real User
Top 5Leaderboard
I would recommend it to a team which does not have much reliance on technical testers but more with business testers
Pros and Cons
  • "Good use in Agile workshops, where the person needs to conceptualize the tests before the developer provides the complete application interface."
  • "Might have a learning curve, as it does not follow the traditional Record-Play functionality, but tests have to be built from requirements or Agile story cards."

a) It is a good tool for use by Business

b) It requires an initial framework / artifacts to be built by a person who is technical and can understand testing an application in-depth.

i) He has to be a person who can create the modules and also do some technical coding using VB and/or Java & C#

ii) He has to have a background of working with Excel and Math functions, so that he can create the relevant queries and use the in-built TQL language to create the required reports and search + merge duplicates.

c) Good use in Agile workshops, where the person needs to conceptualize the tests before the developer provides the complete application interface.

i) Has an integrated Requirements module, which integrates and creates a good report tool for senior management to use and get the progress and coverage of the work being implemented.

ii) Test Case Design is a unique concept to TOSCA, created through their Linear Q method and the Orthogonal method, to provide a self-sufficient way to reduce your tests and increase your coverage of testing.

d) It is as yet to become mature enough, and has a few quirks, but a very responsive and well trained (technically and customer oriented) Support Technical Team, that can cater for and provide you with updated information and solutions for the issues you encounter.

e) Might have a learning curve, as it does not follow the traditional Record-Play functionality, but tests have to be built from requirements or Agile story cards.

f) Current version also has graphs for the Test Case and Test Design workflow.

g) A plug-in has been developed, which allows for the tool to do Database Reconciliation for BI data migration tables. Also has a framework for recognizing and addressing the Cognos UI interface.

h) Updated with a Tableau plug-in also, which allows the users to check data in Database and the Tableau UI.

i) Integration with JIRA and TeamCity is also available out of the box with the new v9.3 REST API and "TOSCA CI Professional" license. You can configure it to allow multiple machines to connect and run the same.

j) New v9.3 contains the Analytics Web interface, which allows the Management to have a look at the Execution Status and related tests in a Web Interface and graphical manner. Integrated with the product and minimal configuration on it.

k) Version 10.x added an Exploratory Testing Server also, which allows the Business Users to add Workflow Scenarios while they are using the actual application, and this is recorded as Test Steps in a central repository to be later converted into Tests.

l) From version 10.2, a new licensing model has been added, where the user has to login and create an account for managing licenses online on the Support.Tricentis portal and/or the Cloud portal licenses.

Overall I would recommend it to a team which does not have much reliance on technical testers but more with business testers who can create the tests on the fly, as they know what to expect out of the application. That said, it does require a good technical background also to initially set it up and provide a base from where the business test team can take it up and easily maintain it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tricentis Tosca
June 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,533 professionals have used our research since 2012.
PeerSpot user
Quality Manager at a tech consulting company
Consultant
It can be handled without any knowledge in parameterisation, especially the TestCaseDesign functionality.
Pros and Cons
  • "The tool can be handled without any knowledge in parameterisation, especially the TestCaseDesign which makes the tool mighty and stable."
  • "The Test Management options are still weak - improvement is outlined, but not yet visible. I"

What is most valuable?

The tool can be handled without any knowledge in parameterisation, especially the TestCaseDesign which makes the tool mighty and stable - even when releases in the tested software are subjected to deep code changes. The maintenance of the test tool is manageble.

How has it helped my organization?

I managed a test set over all areas for a retail bank alone for about three years with almost 1,000 test cases. I automated the starts overnight, and paralleled them on virtual clients. Then, I needed 24 hours for generating synthetic test data, regression test runs, and analyses. The runs were stable, and I could report many defects before the start of the manual tests.

What needs improvement?

The Testmanagement option are still weak - improvement is outlined, but not yet visible. I expect first impressions of this solution at accelerate in Vienna, october 2017.

For how long have I used the solution?

Actually I upgrade the testsuite as often as possible - in my function as consultant I want to feel and test the improvements as soon as they are released. 10.3 was not stable enough for my expectations.

What was my experience with deployment of the solution?

Not yet.

What do I think about the stability of the solution?

With testuite 10.3 - so I derelease back to 10.2.

What do I think about the scalability of the solution?

Not yet - as the environments were always well set up.

How is customer service and technical support?

Customer Service:

This is a point were Tricentis has to improve - customer support seems to be overflood in the last few months.

Technical Support:

Basically it's very high, the support is fast, friendly and qualified - if reachable. Which was not always the case in the last three months.

How was the initial setup?

The initial setup should be done highly structured, and by qualified specialists. This is the only efficient way of a stable test set.

What about the implementation team?

I would definitely recommend a vendor team for the implementation!

What was our ROI?

We felt the benefits within the first year. I would recommend in-house management.

Which other solutions did I evaluate?

There was no need for us to do so.

What other advice do I have?

It is a mighty and stable tool, but it needs qualified and motivated staff to work with and manage it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
gagneet - PeerSpot reviewer
gagneetContinuous Delivery Lead at SAI Global
Top 5LeaderboardReal User

The defect management not being in the tool is by choice. You can attach and link it to JIRA cards, which are related to "Test Cases" in TOSCA. This I believe is a better way to do it than to impose a different workflow and DTS on users.

it_user712053 - PeerSpot reviewer
QA Test Lead at a tech services company with 10,001+ employees
Real User
Some of the valuable features are test case design and web services automation

What is most valuable?

  • Test case design: Integrated test data management in the tool itself
  • Web services automation: Easier API testing
  • DevOps: Testing starts as soon as development gets completed
  • Service Virtualization: Early automation

How has it helped my organization?

It is quick and easy to maintain automation with Agile implementation.

What needs improvement?

I would like to see defect raising and tracking.

For how long have I used the solution?

I've used it for almost a year.

What do I think about the stability of the solution?

There were sometimes issues with stability.

What do I think about the scalability of the solution?

There were sometimes issues with scalability.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We switched as there is no scripting required. The framework is inbuilt, hence maintenance is easier.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Licenses are expensive, but they are worth using.

What other advice do I have?

Go for the product if you are looking for faster automation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user711897 - PeerSpot reviewer
Test Lead at a insurance company with 501-1,000 employees
Real User
The scanner helps us to define many tests with one scan.

What is most valuable?

The scanner helps us to define many tests with one scan.

How has it helped my organization?

Tests written once can be reused across different projects

What needs improvement?

I would like to see the availability of more libraries

For how long have I used the solution?

We have you used this solution for two years.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

I would rate the level of technical support as average.

Which solution did I use previously and why did I switch?

We used Soap UI and Selenium (Open source tools). We switched to Tosca because the organization decided to make the switch.

How was the initial setup?

I taught myself how to do the set up, so it was OK.

What's my experience with pricing, setup cost, and licensing?

There are many products on the market. Providing more libraries for the price will be an option that could help.

Which other solutions did I evaluate?

We evaluated other options before choosing this solution.

What other advice do I have?

It is a good product, with online tutorials, knowledge base, etc.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user458070 - PeerSpot reviewer
Quality Architect at a manufacturing company with 1,001-5,000 employees
Vendor
Generates data including ECP, BVC, and risk-based opportunities

What is most valuable?

Valuable features include generating data including ECP, BVC and risk-based opportunities:

  • If the data is vast, we may miss a few scenarios. To avoid this, the Tosca tool provides an inbuilt feature.
  • Classifying tests into two types: Equivalence partitioning (+.-) and boundary value tests (inbuilt feature of Tosca).
  • Risk-based opportunities are identified based on customer weightage for the modules (inbuilt feature of Tosca).

How has it helped my organization?

It has decreased the time for generating test data and risk-based opportunities which has helped us to cover key areas.

What needs improvement?

The Support TDD and BDD could be improved.

For how long have I used the solution?

We have been using the product for a year, but we have been using HPE products for seven years.

What do I think about the stability of the solution?

We encountered a stability issue with Tosca, but it was rectified.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

I would give technical support a rating of an eight out of 10.

Which solution did I use previously and why did I switch?

We switched from Python for fast access of files.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing of Tosca and HPE is high.

Which other solutions did I evaluate?

We evaluated SmartBear.

What other advice do I have?

I prefer TDD with SpecFlow and Cucumber using a coded UI. These tools need to be integrated with Tosca to drive the TDD approach in automation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user653235 - PeerSpot reviewer
QA Automation Lead with 51-200 employees
Real User
I liked the "no required​ scripting" part. They need to have better documentation, forums, and support.

What is most valuable?

I liked the "no required scripting" part as most of the people in my team are not skilled QAs and half of the team reside offshore, thus it suited to most of our requirements.

How has it helped my organization?

We ended up going back to Selenium as this tool was very slow with the web applications. Also, for any new functionality, it requires customization that in turn required training with no guarantee that it may work with future releases.

What needs improvement?

They have to create some discussion forum, we cannot always rely on some expert to respond to the queries. Also, everything requires additional costs. They need to have better documentation, forums, and support.

For how long have I used the solution?

I have used it in one of my smaller projects so as to evaluate if we can use it as an alternative to our Selenium Keyword Driven Framework. I have used it only for two weeks with the 14-day free trial.

How are customer service and technical support?

The level of technical support is average. I reported that the web application response was very slow and I never really got a real solution. Instead, I sent out too many emails just to explain to them what the problem was.

Which solution did I use previously and why did I switch?

We have used Selenium WebDriver and still are using the same solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Test Automation Engineer at Infosys
Consultant
The model-based scriptless automation needs less maintenance as compared to the script-based automation
Pros and Cons
  • "The model-based scriptless automation is the most valuable feature because it needs less maintenance as compared to script-based automation."
  • "Parallel execution is not yet implemented for Tosca. This means you can't execute the same test case on multiple machines remotely."

What is most valuable?

The model-based scriptless automation is the most valuable feature because it needs less maintenance as compared to script-based automation.

Tricentis Tosca supports 35 technologies, such as web, mobile, Salesforce, Java, SAP, ServiceMax, and Flash applications.

How has it helped my organization?

Tosca follows the shift-left approach. A new resource can start automation on the first day of its project.

What needs improvement?

Parallel execution is not yet implemented for Tosca. This means you can't execute the same test case on multiple machines remotely. For execution, test cases have to be present on that machine. Even while, a test case is executed you can't perform any other activity; you end up sitting idle during execution.

For how long have I used the solution?

I have used this solution for 18 months.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is fair.

Which solution did I use previously and why did I switch?

Previously, we were using Selenium. We switched to Tosca due to the less maintenance aspect and the wide technology support which it provides.

How was the initial setup?

Configuration is easy.

What's my experience with pricing, setup cost, and licensing?

No idea about the licensing cost.

Which other solutions did I evaluate?

Whilst selecting a vendor, we look for factors such as technical support and maintenance.

What other advice do I have?

If you are looking for automation of the packaged application and less maintenance, then go for Tosca.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are testing services partners with Tricentis Tosca.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.