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it_user739683 - PeerSpot reviewer
Salesforce Admin/Tester/TOSCA Automation Tester at a healthcare company with 5,001-10,000 employees
Real User
The product is scriptless, hence anyone can learn it easily
Pros and Cons
  • "Object Identification Wizard."
  • "Security, UI, and basic performance improvements could be done to the product to enhance its use."

What is most valuable?

  • Scriptless automation
  • Ease of using
  • Object Identification Wizard
  • Business parameters
  • Steering controls

How has it helped my organization?

  • Our organization is completely based on automation of the activities.
  • All the projects based on different technologies, such as SAP and Salesforce, are automated using Tosca.
  • SMEs just need to run the scripts developed by automation testers to validate the intended behavior.
  • We also use batches to schedule automation activities, which does not need any user attention.
  • Hence, automation testers can run the scripts as well as work on the new work at the same time, resulting into increased productivity.

What needs improvement?

Security, UI, and basic performance improvements could be done to the product to enhance its use.

For how long have I used the solution?

Six months.

Buyer's Guide
Tricentis Tosca
August 2025
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What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and support?

Good.

Which solution did I use previously and why did I switch?

Selenium WebDriver requires good skillset of coding. However, TOSCA is scriptless, hence anyone can learn it easily.

How was the initial setup?

The online training material offered by Tricentis is very straightforward to get started with it.

What's my experience with pricing, setup cost, and licensing?

The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc.

Which other solutions did I evaluate?

Yes. Selenium WebDriver and QTP.

What other advice do I have?

I will recommend using TOSCA to all users who want to automate their applications or who want to work daily without any hassle.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Release Test Manager at a tech company with 201-500 employees
Real User
Enables automation of regressive test cases, reducing the manual work involved

What is most valuable?

  • Automation of regressive test cases
  • Entering process and risk structures as basis for test design
  • Entering logical test cases as basis for meaningful executable test cases
  • Using the same test tool now as well for manual business testing

How has it helped my organization?

Improves the software quality in production by finding more defects with automated test sets, before transporting developments to production.

Reduces the effort for acceptance testing by business colleagues by

  1. Reducing the effort for manual regressive tests and by
  2. Providing better pre-tested software for business acceptance testing.

What needs improvement?

Reporting.

For how long have I used the solution?

About 10 years.

What was my experience with deployment of the solution?

Sometimes new features do not work as shown on slides, in the first release.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Not now. In previous versions yes, for more than 10,000 test cases.

How are customer service and technical support?

Customer Service:

Nine out of 10, and now further improving.

Technical Support:

Eight out of 10. Sometimes too (ITIL) process focused and too little content focused.

Which solution did I use previously and why did I switch?

We used, and still use, our test tools depending on the test focus. But we switch to Tosca whenever respective functionalities are stable, usable in our tests.

How was the initial setup?

Recent upgrade went smoothly. Upgrades have gotten better over time.

What about the implementation team?

Upgrades are done in-house, new features are done with vendor.

What was our ROI?

We have used Tosca for a long time now. Recent new projects on Tosca have a ROI between one and two years. The cost driver is less the tool than the project effort.

What's my experience with pricing, setup cost, and licensing?

Start with a test version.

What other advice do I have?

Start with a pilot project, have Tricentis or a partner support the setup, pilots and extensions.

Tricentis is very good in communicating and sharing test best practices and often ahead in offering new trends in development and testing.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tricentis Tosca
August 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,300 professionals have used our research since 2012.
it_user704700 - PeerSpot reviewer
Test Manager with 10,001+ employees
Real User
Have more time to increase the regression portfolio, decrease long delays with documentation
Pros and Cons
  • "Image recognition: It has allowed us to automate a GUI section of our product which involves drawing different topologies."
  • "Running the regression – if multiple lists are executed at once or if a list contains 200+ tests, it’s a pain to stop the execution."

What is most valuable?

Image recognition: It has allowed us to automate a GUI section of our product which involves drawing different topologies.

I’m aware that other tools have this feature, but the whole test suite, it makes it good enough for us not to look for something else.

How has it helped my organization?

No, not in global organization; we are the only ones who are using it in our location (Austria), but in our team, it changed the testing workflow:

Every second week we release a candidate, and from two weeks of hard manual testing, we are testing now only a few days (four to five), the new fixed tickets and running in parallel - the regression. We have more time to increase the regression portfolio and also decrease long delays with documentation.

What needs improvement?

Running the regression – if multiple lists are executed at once or if a list contains 200+ tests, it’s a pain to stop the execution.

For how long have I used the solution?

I have been using it for almost four years.

What do I think about the stability of the solution?

A few times, it just crashed. I didn’t encounter this issue with Tosca 8 and Tosca 9, but the PC was running for days so I cannot blame only Tosca. I assume Windows played its role, too.

What do I think about the scalability of the solution?

No, not so far. We have around 3500+ TCS.

How are customer service and technical support?

Nice and friendly, however not always coming up with the solution we were expecting. For example, after changing from Tosca 9 to Tosca 10, we were not able to run some test cases for an older tool (it was developed with Java 1.5). The solution from their side was to request a change request even if it worked in the past. In the end, we just downgraded and we are running those test cases with Tosca 9.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Of the tool, yes. Managing to trigger our application was not so straightforward (because of our company access policy). We had to write some batch scripts for it, then it worked fine.

What's my experience with pricing, setup cost, and licensing?

Expensive, but for long-term projects, it is paying back.

Which other solutions did I evaluate?

Yes, there was an analysis, but I was not part of the company at that time.

What other advice do I have?

It is a good tool, but could be better in some aspects.

It’s relatively easy to set it up and intuitive to create test cases for non-developers. If you come from the development side you will feel some limitations, but I was always able to find a workaround.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Continuous Delivery Lead at SAI Global
Real User
Top 5Leaderboard
I would recommend it to a team which does not have much reliance on technical testers but more with business testers
Pros and Cons
  • "Good use in Agile workshops, where the person needs to conceptualize the tests before the developer provides the complete application interface."
  • "Might have a learning curve, as it does not follow the traditional Record-Play functionality, but tests have to be built from requirements or Agile story cards."

a) It is a good tool for use by Business

b) It requires an initial framework / artifacts to be built by a person who is technical and can understand testing an application in-depth.

i) He has to be a person who can create the modules and also do some technical coding using VB and/or Java & C#

ii) He has to have a background of working with Excel and Math functions, so that he can create the relevant queries and use the in-built TQL language to create the required reports and search + merge duplicates.

c) Good use in Agile workshops, where the person needs to conceptualize the tests before the developer provides the complete application interface.

i) Has an integrated Requirements module, which integrates and creates a good report tool for senior management to use and get the progress and coverage of the work being implemented.

ii) Test Case Design is a unique concept to TOSCA, created through their Linear Q method and the Orthogonal method, to provide a self-sufficient way to reduce your tests and increase your coverage of testing.

d) It is as yet to become mature enough, and has a few quirks, but a very responsive and well trained (technically and customer oriented) Support Technical Team, that can cater for and provide you with updated information and solutions for the issues you encounter.

e) Might have a learning curve, as it does not follow the traditional Record-Play functionality, but tests have to be built from requirements or Agile story cards.

f) Current version also has graphs for the Test Case and Test Design workflow.

g) A plug-in has been developed, which allows for the tool to do Database Reconciliation for BI data migration tables. Also has a framework for recognizing and addressing the Cognos UI interface.

h) Updated with a Tableau plug-in also, which allows the users to check data in Database and the Tableau UI.

i) Integration with JIRA and TeamCity is also available out of the box with the new v9.3 REST API and "TOSCA CI Professional" license. You can configure it to allow multiple machines to connect and run the same.

j) New v9.3 contains the Analytics Web interface, which allows the Management to have a look at the Execution Status and related tests in a Web Interface and graphical manner. Integrated with the product and minimal configuration on it.

k) Version 10.x added an Exploratory Testing Server also, which allows the Business Users to add Workflow Scenarios while they are using the actual application, and this is recorded as Test Steps in a central repository to be later converted into Tests.

l) From version 10.2, a new licensing model has been added, where the user has to login and create an account for managing licenses online on the Support.Tricentis portal and/or the Cloud portal licenses.

Overall I would recommend it to a team which does not have much reliance on technical testers but more with business testers who can create the tests on the fly, as they know what to expect out of the application. That said, it does require a good technical background also to initially set it up and provide a base from where the business test team can take it up and easily maintain it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Quality Manager at a tech consulting company
Consultant
It can be handled without any knowledge in parameterisation, especially the TestCaseDesign functionality.
Pros and Cons
  • "The tool can be handled without any knowledge in parameterisation, especially the TestCaseDesign which makes the tool mighty and stable."
  • "The Test Management options are still weak - improvement is outlined, but not yet visible. I"

What is most valuable?

The tool can be handled without any knowledge in parameterisation, especially the TestCaseDesign which makes the tool mighty and stable - even when releases in the tested software are subjected to deep code changes. The maintenance of the test tool is manageble.

How has it helped my organization?

I managed a test set over all areas for a retail bank alone for about three years with almost 1,000 test cases. I automated the starts overnight, and paralleled them on virtual clients. Then, I needed 24 hours for generating synthetic test data, regression test runs, and analyses. The runs were stable, and I could report many defects before the start of the manual tests.

What needs improvement?

The Testmanagement option are still weak - improvement is outlined, but not yet visible. I expect first impressions of this solution at accelerate in Vienna, october 2017.

For how long have I used the solution?

Actually I upgrade the testsuite as often as possible - in my function as consultant I want to feel and test the improvements as soon as they are released. 10.3 was not stable enough for my expectations.

What was my experience with deployment of the solution?

Not yet.

What do I think about the stability of the solution?

With testuite 10.3 - so I derelease back to 10.2.

What do I think about the scalability of the solution?

Not yet - as the environments were always well set up.

How is customer service and technical support?

Customer Service:

This is a point were Tricentis has to improve - customer support seems to be overflood in the last few months.

Technical Support:

Basically it's very high, the support is fast, friendly and qualified - if reachable. Which was not always the case in the last three months.

How was the initial setup?

The initial setup should be done highly structured, and by qualified specialists. This is the only efficient way of a stable test set.

What about the implementation team?

I would definitely recommend a vendor team for the implementation!

What was our ROI?

We felt the benefits within the first year. I would recommend in-house management.

Which other solutions did I evaluate?

There was no need for us to do so.

What other advice do I have?

It is a mighty and stable tool, but it needs qualified and motivated staff to work with and manage it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
gagneet - PeerSpot reviewer
gagneetContinuous Delivery Lead at SAI Global
Top 5LeaderboardReal User

The defect management not being in the tool is by choice. You can attach and link it to JIRA cards, which are related to "Test Cases" in TOSCA. This I believe is a better way to do it than to impose a different workflow and DTS on users.

it_user712053 - PeerSpot reviewer
QA Test Lead at a tech services company with 10,001+ employees
Real User
Some of the valuable features are test case design and web services automation

What is most valuable?

  • Test case design: Integrated test data management in the tool itself
  • Web services automation: Easier API testing
  • DevOps: Testing starts as soon as development gets completed
  • Service Virtualization: Early automation

How has it helped my organization?

It is quick and easy to maintain automation with Agile implementation.

What needs improvement?

I would like to see defect raising and tracking.

For how long have I used the solution?

I've used it for almost a year.

What do I think about the stability of the solution?

There were sometimes issues with stability.

What do I think about the scalability of the solution?

There were sometimes issues with scalability.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We switched as there is no scripting required. The framework is inbuilt, hence maintenance is easier.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Licenses are expensive, but they are worth using.

What other advice do I have?

Go for the product if you are looking for faster automation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user711897 - PeerSpot reviewer
Test Lead at a insurance company with 501-1,000 employees
Real User
The scanner helps us to define many tests with one scan.

What is most valuable?

The scanner helps us to define many tests with one scan.

How has it helped my organization?

Tests written once can be reused across different projects

What needs improvement?

I would like to see the availability of more libraries

For how long have I used the solution?

We have you used this solution for two years.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

I would rate the level of technical support as average.

Which solution did I use previously and why did I switch?

We used Soap UI and Selenium (Open source tools). We switched to Tosca because the organization decided to make the switch.

How was the initial setup?

I taught myself how to do the set up, so it was OK.

What's my experience with pricing, setup cost, and licensing?

There are many products on the market. Providing more libraries for the price will be an option that could help.

Which other solutions did I evaluate?

We evaluated other options before choosing this solution.

What other advice do I have?

It is a good product, with online tutorials, knowledge base, etc.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user458070 - PeerSpot reviewer
Quality Architect at a manufacturing company with 1,001-5,000 employees
Vendor
Generates data including ECP, BVC, and risk-based opportunities

What is most valuable?

Valuable features include generating data including ECP, BVC and risk-based opportunities:

  • If the data is vast, we may miss a few scenarios. To avoid this, the Tosca tool provides an inbuilt feature.
  • Classifying tests into two types: Equivalence partitioning (+.-) and boundary value tests (inbuilt feature of Tosca).
  • Risk-based opportunities are identified based on customer weightage for the modules (inbuilt feature of Tosca).

How has it helped my organization?

It has decreased the time for generating test data and risk-based opportunities which has helped us to cover key areas.

What needs improvement?

The Support TDD and BDD could be improved.

For how long have I used the solution?

We have been using the product for a year, but we have been using HPE products for seven years.

What do I think about the stability of the solution?

We encountered a stability issue with Tosca, but it was rectified.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

I would give technical support a rating of an eight out of 10.

Which solution did I use previously and why did I switch?

We switched from Python for fast access of files.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing of Tosca and HPE is high.

Which other solutions did I evaluate?

We evaluated SmartBear.

What other advice do I have?

I prefer TDD with SpecFlow and Cucumber using a coded UI. These tools need to be integrated with Tosca to drive the TDD approach in automation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.