PeerSpot user
SAP TAX COE at a tech company with 10,001+ employees
Real User
The Risk Management feature is one we are seeing as very valuable in our environment.

What is most valuable?

While we started implementation with a focus on testing automation, the Risk Management feature is one we are seeing as very valuable in our environment, allowing us to better focus on critical testing.

How has it helped my organization?

It has allowed us to have a highly reusable Regression Test suite. We have already been able to run it for an SAP upgrade and plan on using it on a regular basis (weekly) going forward.

What needs improvement?

The record and play is still a new feature and while SAP has been added to the latest version, it is still lacking usefulness for common repository setups.

For how long have I used the solution?

We've been using it for about 8 months

Buyer's Guide
Tricentis Tosca
May 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
787,763 professionals have used our research since 2012.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability.

How are customer service and support?

Customer Service:

We have had great customer service so far. Support has been responsive and helpful.

Technical Support:

Technical support has been pretty responsive so far. They have provided solutions to most of our challenges and provide work arounds when no solutions were available.

What other advice do I have?

The tool is very different than other testing tools and it is important to explain some of these different to all the stakeholders to ensure they really understand the benefits at their level.

By that I mean that a tester might see benefit in the ease of automation but a business user will see benefit in the risk coverage visualization, for example.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user712053 - PeerSpot reviewer
QA Test Lead at a tech services company with 10,001+ employees
Real User
Some of the valuable features are test case design and web services automation

What is most valuable?

  • Test case design: Integrated test data management in the tool itself
  • Web services automation: Easier API testing
  • DevOps: Testing starts as soon as development gets completed
  • Service Virtualization: Early automation

How has it helped my organization?

It is quick and easy to maintain automation with Agile implementation.

What needs improvement?

I would like to see defect raising and tracking.

For how long have I used the solution?

I've used it for almost a year.

What do I think about the stability of the solution?

There were sometimes issues with stability.

What do I think about the scalability of the solution?

There were sometimes issues with scalability.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We switched as there is no scripting required. The framework is inbuilt, hence maintenance is easier.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Licenses are expensive, but they are worth using.

What other advice do I have?

Go for the product if you are looking for faster automation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tricentis Tosca
May 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
787,763 professionals have used our research since 2012.
it_user711897 - PeerSpot reviewer
Test Lead at a insurance company with 501-1,000 employees
Real User
The scanner helps us to define many tests with one scan.

What is most valuable?

The scanner helps us to define many tests with one scan.

How has it helped my organization?

Tests written once can be reused across different projects

What needs improvement?

I would like to see the availability of more libraries

For how long have I used the solution?

We have you used this solution for two years.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

I would rate the level of technical support as average.

Which solution did I use previously and why did I switch?

We used Soap UI and Selenium (Open source tools). We switched to Tosca because the organization decided to make the switch.

How was the initial setup?

I taught myself how to do the set up, so it was OK.

What's my experience with pricing, setup cost, and licensing?

There are many products on the market. Providing more libraries for the price will be an option that could help.

Which other solutions did I evaluate?

We evaluated other options before choosing this solution.

What other advice do I have?

It is a good product, with online tutorials, knowledge base, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user653235 - PeerSpot reviewer
QA Automation Lead with 51-200 employees
Vendor
I liked the "no required​ scripting" part. They need to have better documentation, forums, and support.

What is most valuable?

I liked the "no required scripting" part as most of the people in my team are not skilled QAs and half of the team reside offshore, thus it suited to most of our requirements.

How has it helped my organization?

We ended up going back to Selenium as this tool was very slow with the web applications. Also, for any new functionality, it requires customization that in turn required training with no guarantee that it may work with future releases.

What needs improvement?

They have to create some discussion forum, we cannot always rely on some expert to respond to the queries. Also, everything requires additional costs. They need to have better documentation, forums, and support.

For how long have I used the solution?

I have used it in one of my smaller projects so as to evaluate if we can use it as an alternative to our Selenium Keyword Driven Framework. I have used it only for two weeks with the 14-day free trial.

How are customer service and technical support?

The level of technical support is average. I reported that the web application response was very slow and I never really got a real solution. Instead, I sent out too many emails just to explain to them what the problem was.

Which solution did I use previously and why did I switch?

We have used Selenium WebDriver and still are using the same solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.