Tricentis Tosca Reviews

• Test cases design
• Model based test automation

From a services perspective, it allows us to scale up test automation teams very quickly, because test analysts can contribute to the test automation effort without the need for scripting/coding skills.

From our clients perspective (e.g. large banks, government organisations etc.), it has allowed them to decrease their total execution effort, improve their time to market, and increase their total risk coverage.

I've used it for three years.

Customer Service:

Customer service is very good. The online chat has extremely quick response times (average of 10s wait), and the staff are knowledgeable.

Technical Support:

Technical support, is very good. The online chat has extremely quick response times (average of 10s wait), and the staff are knowledgeable.

The Test Automation team at TTC use many other test automation tools/solutions, and have chosen Tosca as our preferred tool because of it's unique model based approach to test automation. We have found this approach to have many benefits including; ease of use, extendability, robustness, maintainability and scalability.

The initial set up and install for Tosca is very straightforward. The client install takes less than an hour, and the only other components required are a license server, and a database. If the right people are available (e.g. System Administrator and DataBase Administrator) then the full infrastructure can be set up on day one.

Generally we see our clients achieve positive ROI within one to three years. This is along with other non-financial benefits which can be achieved immediately e.g. decreased execution time.

We would always advise customers to have experts involved during a test automation implementation. Generally, we recommend conducting a POC to prove that the solution works technically for your systems, then we recommend a pilot project, to prove that the business benefits can be realized, and to provide experience about the product. Along with the POC and the pilot, a portfolio analysis should also be conducted to determine which test suites should be automated.

Expert consultants, like our test automation specialists, should conduct the POC and be heavily involved in the pilot. With an ongoing involvement during subsequent projects, and can also be brought in to supplement the team.

Try the Tosca Udemy course and download a trial to get a feel for Tosca as a product. Then, reach out to the local Tricentis Partner or the Tricentis Services Team for help with a POC and ongoing Tosca implementation. Ask for case studies and reference sites from any consultancy company when implementing any test automation tool. These case studies/references should ideally be local and tool specific. Expertise in other tools doesn't always translate to successful implementation in another.

• Complete or partial test automation
• Methodology for reducing the number of test cases needed along with high risk coverage
• Easy way to prioritize requirements
• Ease of test case maintenance
• It can be used by people with no previous programming knowledge
• Agile

Test case automation and ease of test case maintenance through Tosca has reduced the manpower needed for testing, reducing the time needed for testing, and has thus saved money. Management of projects also got a lot easier.

• They could improve scanning of the applications under test
• Useful tips could be improved
• Better and graeter number of examples in manuals
• Reduced cost of licenses

I've used it since March 2014.

Sometimes it is a bit slow when the project is too big and too complex. If there are custom controls being used, sometimes a scanning of the system under test lasts longer than it should.

Customer Service:

Medium to high. (always quick to response, but sometimes not that helpful).

Technical Support:

Medium to high. (always quick to response, but sometimes not that helpful).

We previously used HP Application Lifecycle Management for manual testing. We chose to switch to Tosca because of the test case automation and it offers easier management.

Initial setup is pretty much straightforward, but the licenses need to be managed separately the after setup.

We implement it through an in-house team.

ROI is high because of the market that is switching more and more to agile, automated testing, and our company also develops add-on for Tosca.

There are four types of licenses available, and you should use one that best suits your resources and preconditions. Because of expensive licenses, if your company is new to the market, do not start a business using Tosca if you expect slow growth - use cheaper solutions instead, and switch to Tosca once you are overwhelmed with projects and work.

The test automation function is independent of the technology used by the drag & drop functionality.

The project that I used this product on did not have a professional test management approach within the test activities they had for their IT systems. That's why they implemented automated testing with Tosca Testsuite, and the manual effort got reduced. At the same time, the replication of test processes was raised by up to 100%. This made the bug analysis for their software development much easier.

There's not much. The release cycles of the vendor are much faster than what companies can implement. Sometimes, out of the box functionalities are reduced to reduce the tools complexity, but then customers do miss some functionalities they had in the past.

I've used it for two years.

Not part of my job, but during the upgrade our IT departmend faced several issues in the installation process of the new version.

Similar issues within the execution of automated tests occurred, but they were solved within the configuration settings and/or with the help of the vendor.

No issues encountered.

Customer Service:

Best I have ever seen.

Technical Support:

Best I have ever seen.

Not as part of this project, but I used HP Quality Center as a test tool before. I found it much easier to learn as Tosca Testsuite has been devleoped for users with a very good and intuitive user interface.

The main installation was already done when I started. The setup of work areas, and multi-user workspaces is very easy and straightforward. Different options are described very well in the user manual.

Not sure, but I think the basic installation was done by a vendor team.

It's hard to calculate because there is no base available to compare with. However, test automation and management setup can be done very fast, and it has lower real costs when compared to doing a manual test execution for three or four times.

The department did an evaluation between HP Quality Center and TOSCA before my assignment started. The main reasons for choosing Tosca Testsuite was its easier usability as well as lower costs.

Check the efforts of your manual testing per application every year, and then decide on what, and how, to automate. Usually there should be an ROI at the latest, after using Tosca Testsuite for two years.

I mostly use the TOSCA Commander to create test cases. I also utilize the Tbox feature to automate complex test scenarios. Lastly, I find the requirements linking very useful in analysis after a release (i.e. test coverage, etc.).

The product is very useful in keeping track of test execution and coverage. This is because it has a feature called Execution List which shows resources and the test cases they have executed. There is also a tab for Requirements where the test cases can be linked.

So, by combining those two together, you will be able to see which test cases are mapped to requirements, and if they have been executed. You will also see the number of passed and failed test cases. It is very easy to use once you know all the features. It barely crashes and recovers gracefully most of the time.

The product, at times, does not recognize objects, especially in web applications. It would be good to have that fixed in the next version. As a work around, you have to use the feature called TBox which allows you to scan complex objects.

I have been using it for more than six months.

No issues encountered.

No issues encountered.

No issues encountered.

The initial setup was hassle free. Although, it would be great if the documentation for the initial set up would include more screenshots and a troubleshooting section.

• Test case design
• Shows results in the requirements section
• Manual test cases
• Automation

Test automation – how you can record the module. It’s already easier to record than it was, but there is still room for improvement.

UI has gotten better but could still be improved.

There are some keyword shortcuts in test case design and in general that could be introduced. Sometimes everything is too big – it’s hard to describe.

I've used it for four years.

Not so far because we only started automating now. So far we have not tried to move the existing project to a new version- we just started.

With the license stability, we have had a lot of issues. There were many interruptions to the connection and took two-three weeks and have installed the license ourselves.

We just started – it should be ok.

Customer Service:

Quite good – they were trying to solve the problem.

Technical Support:

It was ok. I have seen better. They tried to find solutions quickly so that is a plus, and they always called back when there was an appointment or said they would call back.

No previous version was used.

Straightforward – only problem was with the license server.

We looked at Ranorex and Eggplant. We decided to go with Testsuite because you can integrate manual test cases and you can see the reports in a nice way and see how the test case is going in the requirement section.

Business dynamic steering and table steering.

For example, you can make templates and share them with storage elements. We use it in our main, regressive, HTML, and web-case tests.

At the moment, none. In the latest version I don’t see much room for improvement.

I've used it for six years.

In the past there were.

The product is stable; no problems with stability features.

We had in the past, but those are gone in the latest versions. In the beginning there were problems with scaling up, but those are gone as well.

Customer Service:

We had QA Windrunner, which was running out of its maintenance lifecycle. Also, the product wasn’t very good as it caused problems, was only a tool for testing automation, and we needed a tool that could be used for several purposes like reporting, putting in requests, and data storage. Testsuite accomplishes what a lot of different tools did before. Now, three or so tools are no longer needed, and our testing is all unified in TOSCA.

Technical Support:

It's very good.

It's very good.

It was implemented through a vendor team – our team members had done a TOSCA certification so they worked together.

The best way to look into the solution, you have to experience things for yourself. Have technical support from the beginning so that you have guidance early on.

We like the idea of reusable data classes when we are using our test cases. We work with a lot of data, and so being able to create reusable data classes is very helpful to us.

The primary driver for us is that it puts automation into the hands of non-technical testers. Previous programs, if you’re not a programmer, you can forget about it, but with TOSCA it’s easier to get information and start automating your own tests.

So far, all our issues have had to do with our unfamiliarity with the product.

We are in a preparation phase – we haven’t seen everything yet. We purchased it about six or seven months ago, and started actively creating tests in the last six weeks.

No issues encountered.

No issues encountered.

No issues encountered.

Customer Service:

It's excellent, 9/10.

Technical Support:

It’s excellent, 9/10, as the response times have been quick and there haven’t been any problems.

Initial setup was straightforward. It took a little bit of juggling to get a central database set up as defaults to working in isolation, but other than that it was OK.

We did it in-house.

TOSCA was recommended, so we didn’t look into anything else. Our software provider said it could support their solution so we went for it. We had looked into HP UFT and Smartbear. We had used HP UFT but are fading away from them.

Be prepared to change how you approach test automation – definitely a mindset shift. It's highly configurable so you want to make good use of that. Don’t be afraid to ask for help from Tricentis, they will get back to you. Have a good bank balance because it’s not cheap.