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QA at proalpha business solutions gmbh
Real User
Good performance and easy to use for designing and maintaining test cases
Pros and Cons
  • "This solution is easy to use for everybody, including those who are not IT-educated."
  • "I would like to be able to manage different projects in one repository or have better data exchange between repositories."

What is our primary use case?

Our primary use case is UI-based regression tests on Microsoft Windows.

How has it helped my organization?

Compared to the old tools, WinRunner and TestDirector by Mercury Interactive, it accelerated building, performing, and maintaining regression tests by a factor of approximately ten times.

What is most valuable?

This solution is easy to use for everybody, including those who are not IT-educated.

It allows for effective test management and an effective test case design.

The most valuable features are:

  • Non-scripting test case building
  • Test cases are easy to maintain
  • Very good test case design module
  • All of the features are well integrated into the suite

What needs improvement?

I would like to be able to manage different projects in one repository or have better data exchange between repositories.

Buyer's Guide
Tricentis Tosca
June 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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For how long have I used the solution?

I have been using Tricentis Tosca for ten years.

Which solution did I use previously and why did I switch?

Prior to this solution, we used WinRunner and TestDirector by Mercury Interactive.

The performance with Tricentis Tosca is better.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bid Manager - Expert Continuous Testing at Sogeti UK
Real User
Script-less design, good algorithms for test cases and an easy initial setup
Pros and Cons
  • "The solution is script-less, so you don't need IT knowledge to use the solution in an operational way. This is the most valuable feature. It's also only one of two or three tools that can do good automation on SAP, and in my opinion, it's the best of those."
  • "The solution should work with the Linux platform. Right now, it only runs on Windows."

What is our primary use case?

We primarily use it as an MBT, a model-based automation tool.

What is most valuable?

The solution is script-less, so you don't need IT knowledge to use the solution in an operational way. This is the most valuable feature. It's also only one of two or three tools that can do good automation on SAP, and in my opinion, it's the best of those.

The test sheet is very good.

There are algorithms that allow you to generate various test cases that guarantee maximum coverage.

What needs improvement?

If Tosca wants to rule on the RPA world, they have to give some security guarantee.

The solution should work with the Linux platform. Right now, it only runs on Windows.

The solution could use different modules that would be useful to an organization. Examples of modules they could add include robotic process automation, analytics, and business intelligence among others.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The stability of the solution is good.

How are customer service and technical support?

Technical support is very efficient. There's a helpline, but there's also an academy and training support.

How was the initial setup?

The initial setup is very easy. Deployment took about half a day. If you want to deploy it on just the local machine, it will only take about ten minutes. However, if you want to deploy it to an environment with a common repository in a collaborative multi-user mode on a database that allows some concurrent shared work, it might take up to one day.

What other advice do I have?

We use the on-premises deployment model.

My advice to others is to get training by a professional. This will help anyone use the product. Tosca allows users, even if they don't have some IT knowledge, to quickly start and use Tosca after about two weeks. You can take any business person, and just offer them good training. After about two weeks or a month, they could be independent and will be able to automate some complex scenarios. You don't have to be an IT specialist to handle the product. 

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tricentis Tosca
June 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,545 professionals have used our research since 2012.
Consultant im Testingbereich at qcentris
Consultant
Handy way to automate on a surface but modules should be made more dynamic

What is our primary use case?

Primarily test automation for webshops based on PHP code. It was satisfying as long as the GUI did not change permanently.

How has it helped my organization?

It did not improve because the GUI was not static, so it was not possible to write tests for a GUI that was in progress.

What is most valuable?

The XScan was great because it was a handy way to automate on a surface which made it very easy and simple.

What needs improvement?

It should be more flexible when using the modules; it is kind of frozen there. They should be made more dynamic.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user909723 - PeerSpot reviewer
Project Manager at a logistics company with 5,001-10,000 employees
Real User
It makes test cases which can be used by technical and business people
Pros and Cons
  • "Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people."
  • "We are satisfied with the support of Tricentis."
  • "Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us."
  • "It needs better integration with JIRA."
  • "I would like a better user interface."

What is our primary use case?

For our applications, it makes the test cases. So far, we have been quite happy with it. So, we don't have any complaints.

How has it helped my organization?

We build the test cases, then we just need run it by one person to get feedback right away. Otherwise, it would require planning with certain testers.

What is most valuable?

Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people.

What needs improvement?

  • It needs better integration with JIRA.
  • I would like a better user interface.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How is customer service and technical support?

We are satisfied with the support of Tricentis so far.

How was the initial setup?

Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us. 

It took time to begin setting up for the first time because it's not a regular setup. It took us a week to set up.

What's my experience with pricing, setup cost, and licensing?

We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution.

Which other solutions did I evaluate?

We also evaluated HPE, IBM Rational Functional Tester, and Ranorex. However, for us, Tosca was the perfect choice.

What other advice do I have?

Figure out your requirements and environment.

We had the impression Tosca would be the perfect fit for us. We did a proof of concept test with all our applications, Tosca was able to work with them and drive the proof of concept goal. Finally, we made a decision a year ago to work with Tricentis Tosca. We are quite happy with the product. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user871533 - PeerSpot reviewer
Practice head for Automation at a tech services company with 10,001+ employees
Real User
Supports parallel execution, has mobile automation, but needs to be more stable
Pros and Cons
  • "We have multiple applications, and it supports parallel execution. It has mobile automation."
  • "Making it more stable would be good because we get around 90% stability."

What is our primary use case?

We are using it for end-to-end automation. The performance is good. It's just that it doesn't support applications on the Mac. But overall it is good.

How has it helped my organization?

Helps decrease execution time.

What is most valuable?

We have multiple applications, and it supports parallel execution. It has mobile automation.

What needs improvement?

Making it more stable would be good because we get around 90% stability. It would be great if it were more stable.

What do I think about the scalability of the solution?

It is scalable.

How is customer service and technical support?

We do use it but it was better a year ago. Now, the turnaround time takes a little more time.

How was the initial setup?

The upgrade I was involved in was complex. We had some issues with it.

What other advice do I have?

My most important criteria when selecting a vendor are its technology and is it stable enough.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user742722 - PeerSpot reviewer
Test Analyst at a tech services company with 51-200 employees
Consultant
Clear advantages in scope of applications it can automate, intuitive GUI, and generation of test data
Pros and Cons
  • "Multiple scanning engines to automate many different applications."
  • "The reporting function was lacking in usability and detail."

What is most valuable?

  • Multiple scanning engines to automate many different applications.
  • Powerful ability to generate different test data combinations from test instances.
  • Logical workflow (from requirements through to execution and reporting).
  • GUI is easy to learn.

How has it helped my organization?

In my case I was able to rapidly construct several automation suites for a government organisation, that greatly enhanced their ability to cover all key areas of functionality in an efficient manner. The main implementation of Tosca was used for regression testing a major upgrade to an insurance claims processing application. It worked very well for this purpose.

What needs improvement?

At the time I was using the product, the reporting function was lacking in usability and detail. Detailed reporting was generally done outside of Tosca.

For how long have I used the solution?

Seven months.

What do I think about the stability of the solution?

Not really, it's generally very stable. There were some occasions early on when the application crashed. However, this was more related to the network environment than the application itself.

What do I think about the scalability of the solution?

No. It is pretty easy to add other users, roles, and control access to different areas of the application. In my case we didn't upscale to a great degree but I know this is possible. Large organisations would take advantage of Tosca's utilisation of the common repository with robust check-in/check-out procedures to eliminate the risk of unintended changes.

How are customer service and technical support?

Excellent. I was often able to access their chat support instantly and resolved the bulk of my inquiries very rapidly.

Which solution did I use previously and why did I switch?

No, Tosca was my first automation experience.

How was the initial setup?

It was very straightforward. I didn't do the initial setup. It was via a colleague. He had it up and running, along with a "happy path test" within a morning.

What's my experience with pricing, setup cost, and licensing?

Not my area, but contact Tricentis for this.

Which other solutions did I evaluate?

No, I was not involved in the choosing of this solution.

What other advice do I have?

Give it a go. Having since used Selenium to build an automation suite in another organisation, I feel Tosca has clear advantages in both the scope of applications that it can automate (web, mobile, windows, and more) as well as the intuitive GUI and powerful generation of test data combinations. Having not come from an IT background, I was able to get up and running with Tosca far quicker than with Selenium.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user739683 - PeerSpot reviewer
Salesforce Admin/Tester/TOSCA Automation Tester at a healthcare company with 5,001-10,000 employees
Real User
The product is scriptless, hence anyone can learn it easily
Pros and Cons
  • "Object Identification Wizard."
  • "Security, UI, and basic performance improvements could be done to the product to enhance its use."

What is most valuable?

  • Scriptless automation
  • Ease of using
  • Object Identification Wizard
  • Business parameters
  • Steering controls

How has it helped my organization?

  • Our organization is completely based on automation of the activities.
  • All the projects based on different technologies, such as SAP and Salesforce, are automated using Tosca.
  • SMEs just need to run the scripts developed by automation testers to validate the intended behavior.
  • We also use batches to schedule automation activities, which does not need any user attention.
  • Hence, automation testers can run the scripts as well as work on the new work at the same time, resulting into increased productivity.

What needs improvement?

Security, UI, and basic performance improvements could be done to the product to enhance its use.

For how long have I used the solution?

Six months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Good.

Which solution did I use previously and why did I switch?

Selenium WebDriver requires good skillset of coding. However, TOSCA is scriptless, hence anyone can learn it easily.

How was the initial setup?

The online training material offered by Tricentis is very straightforward to get started with it.

What's my experience with pricing, setup cost, and licensing?

The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc.

Which other solutions did I evaluate?

Yes. Selenium WebDriver and QTP.

What other advice do I have?

I will recommend using TOSCA to all users who want to automate their applications or who want to work daily without any hassle.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Release Test Manager at a tech company with 201-500 employees
Real User
Enables automation of regressive test cases, reducing the manual work involved

What is most valuable?

  • Automation of regressive test cases
  • Entering process and risk structures as basis for test design
  • Entering logical test cases as basis for meaningful executable test cases
  • Using the same test tool now as well for manual business testing

How has it helped my organization?

Improves the software quality in production by finding more defects with automated test sets, before transporting developments to production.

Reduces the effort for acceptance testing by business colleagues by

  1. Reducing the effort for manual regressive tests and by
  2. Providing better pre-tested software for business acceptance testing.

What needs improvement?

Reporting.

For how long have I used the solution?

About 10 years.

What was my experience with deployment of the solution?

Sometimes new features do not work as shown on slides, in the first release.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Not now. In previous versions yes, for more than 10,000 test cases.

How are customer service and technical support?

Customer Service:

Nine out of 10, and now further improving.

Technical Support:

Eight out of 10. Sometimes too (ITIL) process focused and too little content focused.

Which solution did I use previously and why did I switch?

We used, and still use, our test tools depending on the test focus. But we switch to Tosca whenever respective functionalities are stable, usable in our tests.

How was the initial setup?

Recent upgrade went smoothly. Upgrades have gotten better over time.

What about the implementation team?

Upgrades are done in-house, new features are done with vendor.

What was our ROI?

We have used Tosca for a long time now. Recent new projects on Tosca have a ROI between one and two years. The cost driver is less the tool than the project effort.

What's my experience with pricing, setup cost, and licensing?

Start with a test version.

What other advice do I have?

Start with a pilot project, have Tricentis or a partner support the setup, pilots and extensions.

Tricentis is very good in communicating and sharing test best practices and often ahead in offering new trends in development and testing.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.