We primarily use the solution for testing. The company's businesses are tax-free payments. We're testing the company applications around the aspects of its tax-free payment systems.
Tax Fee QA Director at a financial services firm with 51-200 employees
Stable and scalable with a very fast setup
Pros and Cons
- "We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications."
- "The solution needs to improve its simulation of mobile environments. Right now, that aspect is really lacking."
What is our primary use case?
What is most valuable?
The most valuable aspect of the solution is the extremely fast setup. You can really get up and running within a very small window of time. It's great.
We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications.
What needs improvement?
The solution needs to improve its simulation of mobile environments. Right now, that aspect is really lacking.
The solution should work to try to lessen the cost of the solution. Right now, using it is costly for companies such as ours.
We'd like to see improvement in shared repositories. The problem with the shared repository is this: as it gets bigger, as we create more test cases, and due to this, we are experiencing issues.
For how long have I used the solution?
I've been dealing with the solution for just over a year.
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What do I think about the stability of the solution?
The stability of the solution is excellent. It's very reliable. We don't seem to have issues with bugs and glitches. It doesn't crash or freeze. It's quite good.
What do I think about the scalability of the solution?
The scalability of the solution is very good. We can expand it if we need to The solution doesn't give us any problems in that sense.
How are customer service and support?
The technical support of the solution is very good. We've very satisfied with the level of service provided to us.
How was the initial setup?
The initial setup was straightforward. It was not complex at all. It took us less than a month to have something up and running. It was very easy, and one of the solution's big selling points for our organization.
What's my experience with pricing, setup cost, and licensing?
We're simply customers of Tosca. We don't have any professional relationship with the company.
The pricing of the solution is quite expensive. It's definitely not one of the cheapest options. It's very pricey.
On top of the already expensive pricing, there are add-ons that help with the basic test suite, and you have to pay more for those.
What other advice do I have?
I'd rate the solution eight out of ten.
I'd recommend people do a proof of concept (POC) around Tosca and compare it to other available tools. That way, an organization will know if the solution is right for them without investing too much time into everything.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA at proalpha business solutions gmbh
Good performance and easy to use for designing and maintaining test cases
Pros and Cons
- "This solution is easy to use for everybody, including those who are not IT-educated."
- "I would like to be able to manage different projects in one repository or have better data exchange between repositories."
What is our primary use case?
Our primary use case is UI-based regression tests on Microsoft Windows.
How has it helped my organization?
Compared to the old tools, WinRunner and TestDirector by Mercury Interactive, it accelerated building, performing, and maintaining regression tests by a factor of approximately ten times.
What is most valuable?
This solution is easy to use for everybody, including those who are not IT-educated.
It allows for effective test management and an effective test case design.
The most valuable features are:
- Non-scripting test case building
- Test cases are easy to maintain
- Very good test case design module
- All of the features are well integrated into the suite
What needs improvement?
I would like to be able to manage different projects in one repository or have better data exchange between repositories.
For how long have I used the solution?
I have been using Tricentis Tosca for ten years.
Which solution did I use previously and why did I switch?
Prior to this solution, we used WinRunner and TestDirector by Mercury Interactive.
The performance with Tricentis Tosca is better.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Tricentis Tosca
August 2025

Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,300 professionals have used our research since 2012.
Bid Manager - Expert Continuous Testing at Sogeti UK
Script-less design, good algorithms for test cases and an easy initial setup
Pros and Cons
- "The solution is script-less, so you don't need IT knowledge to use the solution in an operational way. This is the most valuable feature. It's also only one of two or three tools that can do good automation on SAP, and in my opinion, it's the best of those."
- "The solution should work with the Linux platform. Right now, it only runs on Windows."
What is our primary use case?
We primarily use it as an MBT, a model-based automation tool.
What is most valuable?
The solution is script-less, so you don't need IT knowledge to use the solution in an operational way. This is the most valuable feature. It's also only one of two or three tools that can do good automation on SAP, and in my opinion, it's the best of those.
The test sheet is very good.
There are algorithms that allow you to generate various test cases that guarantee maximum coverage.
What needs improvement?
If Tosca wants to rule on the RPA world, they have to give some security guarantee.
The solution should work with the Linux platform. Right now, it only runs on Windows.
The solution could use different modules that would be useful to an organization. Examples of modules they could add include robotic process automation, analytics, and business intelligence among others.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The stability of the solution is good.
How are customer service and technical support?
Technical support is very efficient. There's a helpline, but there's also an academy and training support.
How was the initial setup?
The initial setup is very easy. Deployment took about half a day. If you want to deploy it on just the local machine, it will only take about ten minutes. However, if you want to deploy it to an environment with a common repository in a collaborative multi-user mode on a database that allows some concurrent shared work, it might take up to one day.
What other advice do I have?
We use the on-premises deployment model.
My advice to others is to get training by a professional. This will help anyone use the product. Tosca allows users, even if they don't have some IT knowledge, to quickly start and use Tosca after about two weeks. You can take any business person, and just offer them good training. After about two weeks or a month, they could be independent and will be able to automate some complex scenarios. You don't have to be an IT specialist to handle the product.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Automation Specialist at Sixsentix
Has enabled our teams to test more wisely in our diverse landscape
Pros and Cons
- "It has helped teams within our organization become more aware of the testing requirements in terms of risk and priority."
- "Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation."
What is our primary use case?
We use this solution for risk-based testing in conjunction with test optimization and test automation.
Our testing landscape ranges from web applications to mobile applications to mainframe to PDF. The tool takes care of most of the testing requirements with relatively minimal effort.
How has it helped my organization?
Tricentis Tosca has evolved from being a functional test automation tool to becoming a Continuous Testing platform. It has helped teams within our organization become more aware of the testing requirements in terms of risk and priority.
It has also enabled teams to optimize risk coverage and enabled them to test more wisely.
What is most valuable?
Risk-based testing, test optimization, and support for over one hundred technologies are some of the most important capabilities of the platform. Many may argue that the same can be achieved by other tools as well, but not all within the same platform. The ease of maintainability is also a differentiating factor.
What needs improvement?
Even though the platform has been continuously evolving, there is room for improvement. For example:
- Test reporting hasn't been as impressive as the other components of this platform.
- Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation.
For how long have I used the solution?
Six and a half years.
What do I think about the stability of the solution?
This is a very stable solution.
What do I think about the scalability of the solution?
This solution is easily scalable.
How are customer service and technical support?
I would say that they have decent support. They can be contacted via live chat, email, and online incident forms.
Which solution did I use previously and why did I switch?
I was using Selenium WebDriver a few years ago.
I switched to Tricentis Tosca because of its methodology and support for more than one hundred technologies.
How was the initial setup?
The initial setup is straightforward, provided that the consultants from the company are involved.
What about the implementation team?
We used a mix of both in-house staff and consultants for our implementation.
What's my experience with pricing, setup cost, and licensing?
Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked.
Which other solutions did I evaluate?
I evaluated other solutions including both Selenium and QTP.
What other advice do I have?
For organizations who want to aim for a unified continuous testing platform, and are willing to pay for it, Tricentis Tosca can be a decent investment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant im Testingbereich at qcentris
Handy way to automate on a surface but modules should be made more dynamic
What is our primary use case?
Primarily test automation for webshops based on PHP code. It was satisfying as long as the GUI did not change permanently.
How has it helped my organization?
It did not improve because the GUI was not static, so it was not possible to write tests for a GUI that was in progress.
What is most valuable?
The XScan was great because it was a handy way to automate on a surface which made it very easy and simple.
What needs improvement?
It should be more flexible when using the modules; it is kind of frozen there. They should be made more dynamic.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a logistics company with 5,001-10,000 employees
It makes test cases which can be used by technical and business people
Pros and Cons
- "Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people."
- "We are satisfied with the support of Tricentis."
- "Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us."
- "It needs better integration with JIRA."
- "I would like a better user interface."
What is our primary use case?
For our applications, it makes the test cases. So far, we have been quite happy with it. So, we don't have any complaints.
How has it helped my organization?
We build the test cases, then we just need run it by one person to get feedback right away. Otherwise, it would require planning with certain testers.
What is most valuable?
Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people.
What needs improvement?
- It needs better integration with JIRA.
- I would like a better user interface.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How is customer service and technical support?
We are satisfied with the support of Tricentis so far.
How was the initial setup?
Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us.
It took time to begin setting up for the first time because it's not a regular setup. It took us a week to set up.
What's my experience with pricing, setup cost, and licensing?
We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution.
Which other solutions did I evaluate?
We also evaluated HPE, IBM Rational Functional Tester, and Ranorex. However, for us, Tosca was the perfect choice.
What other advice do I have?
Figure out your requirements and environment.
We had the impression Tosca would be the perfect fit for us. We did a proof of concept test with all our applications, Tosca was able to work with them and drive the proof of concept goal. Finally, we made a decision a year ago to work with Tricentis Tosca. We are quite happy with the product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Practice head for Automation at a tech services company with 10,001+ employees
Supports parallel execution, has mobile automation, but needs to be more stable
Pros and Cons
- "We have multiple applications, and it supports parallel execution. It has mobile automation."
- "Making it more stable would be good because we get around 90% stability."
What is our primary use case?
We are using it for end-to-end automation. The performance is good. It's just that it doesn't support applications on the Mac. But overall it is good.
How has it helped my organization?
Helps decrease execution time.
What is most valuable?
We have multiple applications, and it supports parallel execution. It has mobile automation.
What needs improvement?
Making it more stable would be good because we get around 90% stability. It would be great if it were more stable.
What do I think about the scalability of the solution?
It is scalable.
How is customer service and technical support?
We do use it but it was better a year ago. Now, the turnaround time takes a little more time.
How was the initial setup?
The upgrade I was involved in was complex. We had some issues with it.
What other advice do I have?
My most important criteria when selecting a vendor are its technology and is it stable enough.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test Analyst at a tech services company with 51-200 employees
Clear advantages in scope of applications it can automate, intuitive GUI, and generation of test data
Pros and Cons
- "Multiple scanning engines to automate many different applications."
- "The reporting function was lacking in usability and detail."
What is most valuable?
- Multiple scanning engines to automate many different applications.
- Powerful ability to generate different test data combinations from test instances.
- Logical workflow (from requirements through to execution and reporting).
- GUI is easy to learn.
How has it helped my organization?
In my case I was able to rapidly construct several automation suites for a government organisation, that greatly enhanced their ability to cover all key areas of functionality in an efficient manner. The main implementation of Tosca was used for regression testing a major upgrade to an insurance claims processing application. It worked very well for this purpose.
What needs improvement?
At the time I was using the product, the reporting function was lacking in usability and detail. Detailed reporting was generally done outside of Tosca.
For how long have I used the solution?
Seven months.
What do I think about the stability of the solution?
Not really, it's generally very stable. There were some occasions early on when the application crashed. However, this was more related to the network environment than the application itself.
What do I think about the scalability of the solution?
No. It is pretty easy to add other users, roles, and control access to different areas of the application. In my case we didn't upscale to a great degree but I know this is possible. Large organisations would take advantage of Tosca's utilisation of the common repository with robust check-in/check-out procedures to eliminate the risk of unintended changes.
How are customer service and technical support?
Excellent. I was often able to access their chat support instantly and resolved the bulk of my inquiries very rapidly.
Which solution did I use previously and why did I switch?
No, Tosca was my first automation experience.
How was the initial setup?
It was very straightforward. I didn't do the initial setup. It was via a colleague. He had it up and running, along with a "happy path test" within a morning.
What's my experience with pricing, setup cost, and licensing?
Not my area, but contact Tricentis for this.
Which other solutions did I evaluate?
No, I was not involved in the choosing of this solution.
What other advice do I have?
Give it a go. Having since used Selenium to build an automation suite in another organisation, I feel Tosca has clear advantages in both the scope of applications that it can automate (web, mobile, windows, and more) as well as the intuitive GUI and powerful generation of test data combinations. Having not come from an IT background, I was able to get up and running with Tosca far quicker than with Selenium.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Learn More: Questions:
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- Cost of TOSCA Testsuite?
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Hi Manish - thanks for the info. Have you used Tosca to perform any Non Functional testing? Thanks!