This is a complete Test Automation solution of our Enterprise Legacy system, which has many technical peripherals. It provides complete automation for apps/services of all domains and technology integration. Although not yet implemented on our site, features like Orchestrated Service Virtualization and Exploratory Testing excite me and have a huge potential for us.
IT Consultant with 10,001+ employees
Test automation solution of our enterprise legacy system.
What is most valuable?
How has it helped my organization?
- Helped us to lay a strong foundation for model based test automation
- Increased throughput
- Improved quality
- Better cost optimization
- Faster time to market
What needs improvement?
- Licensing/Pricing: Licensing needs to be packaged and not too granular at the component level.
- Cloud or Service Offering: It's a licensed installation. I am not sure if it can be used in the mode of "product as a service" offering
- Web Interface: To avoid client installations for certain features
For how long have I used the solution?
I have been using this for more than 7-8 years of generic use. For the last few years, I have extended its use as a strategic tool for test modernization, automation, and transformation.
Buyer's Guide
Tricentis Tosca
June 2025

Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,545 professionals have used our research since 2012.
What do I think about the stability of the solution?
There have been no stability issues in particular.
What do I think about the scalability of the solution?
There have been no scalability issues as of now.
How are customer service and support?
Technical support is very good. We have been supported by a very professional technical team from the vendor.
Which solution did I use previously and why did I switch?
We did use different solutions. We moved to Tosca because:
- It offers a complete automation solution for all of our applications streams.
- Other technologies were unsupported and fell short on our requirements
We are also in process of moving to Tosca for other functions.
How was the initial setup?
The initial setup was fairly straightforward.
What's my experience with pricing, setup cost, and licensing?
I would like to see some competitive pricing and licensing models.
Which other solutions did I evaluate?
We evaluated HPE's QC and our existing tools.
What other advice do I have?
If you are up to end-to-end test automation, then please give Tosca a try.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Automation Consultant at a tech services company with 201-500 employees
Reporting is well managed and there is no requirement to build a framework around it.
Pros and Cons
- "This tool has test data management capability along with test management."
- "ScratchBook execution needs to be improved as Tosca crashes multiple times."
What is most valuable?
Tosca is a model based component tool and also quite flexible in terms of the customization required for most of the applications, if objects are not recognized. It allows manual testers to pick up automation, because it is a scriptless tool. Reporting is well managed within Tosca and there is no requirement to build a framework around it.
How has it helped my organization?
We are only using Tosca for our test automation. It helps the business testers to get involved and be a part of automation. It helps us define the right coverage by defining the scope in the test case design section. This tool has test data management capability along with test management.
What needs improvement?
- Objects re-scanning (recognizing the objects again)
- Providing features to highlight the objects
- The user guide/help document needs to be improved for better understanding of the tool and its features.
- ScratchBook execution needs to be improved as Tosca crashes multiple times.
For how long have I used the solution?
I have been using Tosca for the past two years.
What do I think about the stability of the solution?
If the Tosca repository becomes huge in size, then you might face performance issues. Tosca crashes many times and the best practice is to keep saving your work frequently to avoid re-work.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
Technical support is available via chat or by raising an incident. They are often able to resolve minor issues. It takes really long to resolve major issues and we have to wait for them.
Which solution did I use previously and why did I switch?
I have been working on different test automation tools and I was introduced to Tosca because of the technology that it supported for our applications. The current test automation tool was unable to provide a solution for our .NET Windows-based application, which Tosca provided out-of-the-box.
How was the initial setup?
The initial setup was not very complex. The Tricentis team provided support in terms of setting up the project and assisting during the initial days to get us used to the tool.
What's my experience with pricing, setup cost, and licensing?
It is an expensive tool compared to other test automation tools. It has a lot of advantages over other tools. They provide different types of licensing like cloud, Node locked, and floating licenses.
Which other solutions did I evaluate?
We did Proof of Concept with other automation tools, such as UFT and TestPartner, but we found Tosca to be a better tool.
What other advice do I have?
I would definitely recommend this tool. It is user friendly, once you get used to it, and it is easy to implement. You might have to struggle initially to understand Tosca and its approach.
Disclosure: My company has a business relationship with this vendor other than being a customer: Yes, our company has a business relationship and is an Partner of Tosca wherein the employees of our company get different benefits like free certifications, free trial licenses for training purposes.
Buyer's Guide
Tricentis Tosca
June 2025

Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,545 professionals have used our research since 2012.
DevOps Engineer at a financial services firm with 501-1,000 employees
The UI-based interface is used for building modules and turning modules into test cases.
What is most valuable?
The most valuable feature is the UI-based interface for building modules and turning modules into test cases.
How has it helped my organization?
It greatly accelerated regression testing cycle via automated regression.
What needs improvement?
Upgrading from one version to another requires maintenance and rework in existing scripts. This is too much for my taste.
For how long have I used the solution?
We have been using this since 2013.
What do I think about the stability of the solution?
There were no issues with stability.
What do I think about the scalability of the solution?
We had to do extensive customization on top of their CI/Distributed Execution engine in order to integrate this into our Continuous Delivery pipeline.
How are customer service and technical support?
Technical support is excellent.
Which solution did I use previously and why did I switch?
This was my first automated testing tool.
How was the initial setup?
The initial setup can be quite complex and training is required.
What's my experience with pricing, setup cost, and licensing?
It's not cheap, but you get what you pay for.
Which other solutions did I evaluate?
We evaluated several other options which included all the most popular automated testing tools.
What other advice do I have?
Be sure you are ready to support it earnestly with training and focus. If you do that, then it is worthwhile.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Portfolio Management, Project Portfolio Management and Governance at a manufacturing company with 10,001+ employees
Scriptless SW QA automation. Provides a very quick on ramp to test automation with little maintenance.
What is most valuable?
Scriptless SW QA automation. Provides a very quick on ramp to test automation with little maintenance.
How has it helped my organization?
A bit early to tell, we are still learning/deploying. What we have seen so far, is solid ability around identifying core application components and easily building and executing test cases. Even during experimentation we were able to identify some “bugs” before release to production.
What needs improvement?
Exploratory testing engine needs improved element recognition (at lease in JAVA Swing)
For how long have I used the solution?
6 months
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
Pretty good (8 out of 10). Capable, but sometimes slow.
Which solution did I use previously and why did I switch?
Did not. I did however look at several competitors and found this to be the best overall.
How was the initial setup?
Fairly straightforward. Good documentation and guidance.
What's my experience with pricing, setup cost, and licensing?
Licensing is not too complex. If you are not sure what you need, start small with a price lock-in.
Which other solutions did I evaluate?
HP UFT (ALM), Qualify by Original Software, TestComplete by SmartBear
What other advice do I have?
Do extensive research and experiment a lot. Solutions work differently in different environments, make sure you pick the best for your specific needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior at a financial services firm with 10,001+ employees
Using exploratory testing, we can send an email to record manual test cases to the business analysts.
Pros and Cons
- "With one click, it will scan all the elements on the screen, so that the user can select the required elements for automation tests."
- "They need to improve on the reports after the execution of automation tests, since all the current organizations are looking for detailed graphical reports."
What is most valuable?
Below are the features that are the most valuable in regards to this product:
- With one click, it will scan all the elements on the screen, so that the user can select the required elements for automation tests.
- Exploratory testing gives an option to record a video, has interactive steps to capture a manual test case flow, and it can be converted to a PDF document with links for the video.
- Using exploratory testing, we can send an email to record manual test cases to the business analysts (BAs) who never need a product to be installed in their machine. The recorded files can be stored on a common server (that needs to be set up separately) or they can send those files to the intended automation team via emails.
- Not much in the way of programming skills is required to use this product.
How has it helped my organization?
Our organization is satisfied with this product on the technical side of it, but our organization was looking for the reporting part of this product since they undergo an auditing process for each year. The reports should be improved for the Tricentis Tosca product.
What needs improvement?
They need to improve on the reports after the execution of automation tests, since all the current organizations are looking for detailed graphical reports.
My previous company uses an application which will create a purchase order for their products, so my company wants to track all the purchase orders and the accounts that have been used for testing. We have set up data and automated tests in Tricentis Tosca. Using the Execution Folder (in Tosca) we are able to execute automated tests which gives detailed information for each run/execution. However, we were expecting a report for each execution like what scenario executed, what data was used (dummy customer accounts) and the resulting purchase order numbers.
Tricentis Tosca is able to export the execution results in Excel/PDF format but our company was expecting customized reports, so I mentioned this as room for improvement.
For how long have I used the solution?
I have worked on this product for six months.
What do I think about the stability of the solution?
There are no issues with the stability part of the product.
What do I think about the scalability of the solution?
There are no issues with the scalability of the product.
How are customer service and technical support?
I would rate the technical support a 9/10, their turnover time is very good.
Which solution did I use previously and why did I switch?
We have used HPE UFT (formerly known as QTP) and Selenium, but some of the critical applications that we needed required different automation tools so we switched to Tricentis Tosca.
How was the initial setup?
The product's setup is pretty much straightforward, no issues in regards to that.
What's my experience with pricing, setup cost, and licensing?
I am not much involved in the pricing and licensing.
Which other solutions did I evaluate?
We explored tools such as HPE QTP/UFT, Selenium, Ranorex and TestComplete but these tools require some specific programming skills to start. Tricentis Tosca doesn’t require any programming skills and it’s a codeless automation.
What other advice do I have?
For a manual tester who wants to become an automation specialist with no programming skills, this is the right tool for the future.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of QA at a tech services company with 51-200 employees
It was the only way to organize and support automation testing process for our re-insurance tool for underwriters.
What is most valuable?
Ability to test Java Swing UI on business application.
How has it helped my organization?
It was the only way to organize and support automation testing process for our re-insurance tool for underwriters.
What needs improvement?
Browser compatibility (probably solved in the newest versions).
Version 8 of Tosca had weak compatibility with automation via browsers. Firefox and IE produced issues, unexpected quits during execution of automation test, and during automated clicks at elements. Also, execution of tests was possible at one thread only (at the same time other instruments for automation, like Selenium, allow using multiple threads). But probably some of mentioned problems are not actual for up to date versions of Tosca.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
Not all of UI elements were managed correctly by regular Tosca functions, we was forced to use Custom Controls for doing that.
How is customer service and technical support?
Eight out of 10.
How was the initial setup?
A bit complex.
We were forced to use a custom version of IBM Java and custom controls for managing of Java Swing UI elements. Some time was required to understand how to link all this stuff with Tosca (most of our questions were ultimately answered in Tosca documentation). Time for first setups was three to four hours, per employee’s laptop, but after some attempts it was shortened to one hour.
What's my experience with pricing, setup cost, and licensing?
Yes I can recommend Tosca, especially for Java Swing applications.
Which other solutions did I evaluate?
AutoIt.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Test Lead at a retailer with 10,001+ employees
It makes testing easy. Especially when we need to test lengthy Oracle R12 End to End flows.
What is most valuable?
User friendly, Model Based Test Automation.
How has it helped my organization?
It makes testing easy. Specially when we need to test lengthy Oracle R12 End to End flows. Tosca is really helpful. Easy to maintain test cases and Execution as well.
What needs improvement?
Dashboard for results still need to be improve in Tosca Test Suite
For how long have I used the solution?
1 year
What was my experience with deployment of the solution?
Sometime compatibility issues with Oracle forms.
What do I think about the stability of the solution?
98% Stability is fine with Version 9.3
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
4.5/5
Technical Support:5/5
Which solution did I use previously and why did I switch?
HP QTP, We switched because of maintenance of scripts and test cases.
How was the initial setup?
It was straightforward. In fact it was easy to deploy.
What about the implementation team?
In-house one.
What other advice do I have?
I am really satisfied with the product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
I.T Analyst at a tech services company with 10,001+ employees
You can convert manual test cases into automated ones. It supports both GUI as well as non-UI testing.
What is most valuable?
- Dynamic test case creation: Tosca lets you create automated test cases in no time. You can also convert your manual test cases into automated in a matter of seconds.
- Optimize, manage and automate: It lets you jot down your requirements, design test cases, automate and analyse your test results within one GUI.
- Scriptless automation:Testers can test without worrying about writing code.
- Supports both GUI as well as non-UI testing.
- Test case design: Really lets you think about your test approach and strategy, It lets you automatically generate all the possible (and required) permutations and combinations of the functionality to be tested.
How has it helped my organization?
We had this huge customer application (Java based) which needed to be tested end to end. Tosca let us execute around 400 test cases overnight. Hence, it saved a lot of time and brought value for our - and the vendor's :) - esteemed client.
What needs improvement?
Tricentis has vast and helpful documentation, including the Tosca manuals, along with a detailed description of each section that also contains various tips and techniques. Along with this documentation Tricentis has provided some videos, which are really helpful and help us understand the concept very quickly (and if we want to go into detail, then we can always refer to the detailed manual later).
It would be great if there are more video tutorials on the vendor's support website, at least for commonly used functionalities.
For how long have I used the solution?
It's been over five years now; have been using it since version 7.6.
What was my experience with deployment of the solution?
I have not encountered any deployment issues in my project.
What do I think about the stability of the solution?
I have not yet encountered any stability issues.
How is customer service and technical support?
Customer Service:
Customer service is excellent.
Technical Support:Technical support is excellent.
What other advice do I have?
The vendors' videos and webinars are of great help, so I would like them to keep coming up with more.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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Hi Orlee Its been a while now that I have started using Tosca 9.3 and moving towards 10.0 next year. It has been a great experience I must say, I am looking forward to use 10.0 and will provide a full fledged review as I know that it is having really cool features which I would be making use of in my company.