PeerSpot user
Test Automation Engineer at Infosys
Consultant
The model-based scriptless automation needs less maintenance as compared to the script-based automation
Pros and Cons
  • "The model-based scriptless automation is the most valuable feature because it needs less maintenance as compared to script-based automation."
  • "Parallel execution is not yet implemented for Tosca. This means you can't execute the same test case on multiple machines remotely."

What is most valuable?

The model-based scriptless automation is the most valuable feature because it needs less maintenance as compared to script-based automation.

Tricentis Tosca supports 35 technologies, such as web, mobile, Salesforce, Java, SAP, ServiceMax, and Flash applications.

How has it helped my organization?

Tosca follows the shift-left approach. A new resource can start automation on the first day of its project.

What needs improvement?

Parallel execution is not yet implemented for Tosca. This means you can't execute the same test case on multiple machines remotely. For execution, test cases have to be present on that machine. Even while, a test case is executed you can't perform any other activity; you end up sitting idle during execution.

For how long have I used the solution?

I have used this solution for 18 months.

Buyer's Guide
Tricentis Tosca
March 2024
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What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and support?

Technical support is fair.

Which solution did I use previously and why did I switch?

Previously, we were using Selenium. We switched to Tosca due to the less maintenance aspect and the wide technology support which it provides.

How was the initial setup?

Configuration is easy.

What's my experience with pricing, setup cost, and licensing?

No idea about the licensing cost.

Which other solutions did I evaluate?

Whilst selecting a vendor, we look for factors such as technical support and maintenance.

What other advice do I have?

If you are looking for automation of the packaged application and less maintenance, then go for Tosca.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are testing services partners with Tricentis Tosca.
PeerSpot user
it_user694677 - PeerSpot reviewer
DevOps Engineer at a financial services firm with 501-1,000 employees
Vendor
The UI-based interface is used for building modules and turning modules into test cases.

What is most valuable?

The most valuable feature is the UI-based interface for building modules and turning modules into test cases.

How has it helped my organization?

It greatly accelerated regression testing cycle via automated regression.

What needs improvement?

Upgrading from one version to another requires maintenance and rework in existing scripts. This is too much for my taste.

For how long have I used the solution?

We have been using this since 2013.

What do I think about the stability of the solution?

There were no issues with stability.

What do I think about the scalability of the solution?

We had to do extensive customization on top of their CI/Distributed Execution engine in order to integrate this into our Continuous Delivery pipeline.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

This was my first automated testing tool.

How was the initial setup?

The initial setup can be quite complex and training is required.

What's my experience with pricing, setup cost, and licensing?

It's not cheap, but you get what you pay for.

Which other solutions did I evaluate?

We evaluated several other options which included all the most popular automated testing tools.

What other advice do I have?

Be sure you are ready to support it earnestly with training and focus. If you do that, then it is worthwhile.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tricentis Tosca
March 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,857 professionals have used our research since 2012.
it_user693258 - PeerSpot reviewer
Head of QA at a tech services company with 51-200 employees
Consultant
​It was the only way to organize and support automation testing process for our re-insurance tool for underwriters​.

What is most valuable?

Ability to test Java Swing UI on business application.

How has it helped my organization?

It was the only way to organize and support automation testing process for our re-insurance tool for underwriters.

What needs improvement?

Browser compatibility (probably solved in the newest versions).

Version 8 of Tosca had weak compatibility with automation via browsers. Firefox and IE produced issues, unexpected quits during execution of automation test, and during automated clicks at elements. Also, execution of tests was possible at one thread only (at the same time other instruments for automation, like Selenium, allow using multiple threads). But probably some of mentioned problems are not actual for up to date versions of Tosca.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Not all of UI elements were managed correctly by regular Tosca functions, we was forced to use Custom Controls for doing that.

How is customer service and technical support?

Eight out of 10.

How was the initial setup?

A bit complex.

We were forced to use a custom version of IBM Java and custom controls for managing of Java Swing UI elements. Some time was required to understand how to link all this stuff with Tosca (most of our questions were ultimately answered in Tosca documentation). Time for first setups was three to four hours, per employee’s laptop, but after some attempts it was shortened to one hour.

What's my experience with pricing, setup cost, and licensing?

Yes I can recommend Tosca, especially for Java Swing applications.

Which other solutions did I evaluate?

AutoIt.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user739683 - PeerSpot reviewer
Salesforce Admin/Tester/TOSCA Automation Tester at a healthcare company with 5,001-10,000 employees
Vendor
The product is scriptless, hence anyone can learn it easily
Pros and Cons
  • "Object Identification Wizard."
  • "Security, UI, and basic performance improvements could be done to the product to enhance its use."

What is most valuable?

  • Scriptless automation
  • Ease of using
  • Object Identification Wizard
  • Business parameters
  • Steering controls

How has it helped my organization?

  • Our organization is completely based on automation of the activities.
  • All the projects based on different technologies, such as SAP and Salesforce, are automated using Tosca.
  • SMEs just need to run the scripts developed by automation testers to validate the intended behavior.
  • We also use batches to schedule automation activities, which does not need any user attention.
  • Hence, automation testers can run the scripts as well as work on the new work at the same time, resulting into increased productivity.

What needs improvement?

Security, UI, and basic performance improvements could be done to the product to enhance its use.

For how long have I used the solution?

Six months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Good.

Which solution did I use previously and why did I switch?

Selenium WebDriver requires good skillset of coding. However, TOSCA is scriptless, hence anyone can learn it easily.

How was the initial setup?

The online training material offered by Tricentis is very straightforward to get started with it.

What's my experience with pricing, setup cost, and licensing?

The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc.

Which other solutions did I evaluate?

Yes. Selenium WebDriver and QTP.

What other advice do I have?

I will recommend using TOSCA to all users who want to automate their applications or who want to work daily without any hassle.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Engineer Associate at a tech services company with 10,001+ employees
Real User
A model based automation tool and doesn't require an explicit framework.

What is most valuable?

Tosca Testsuite is a model based automation tool and it doesn't require an explicit framework, unlike other automation tools.

How has it helped my organization?

Tosca very efficiently helps us manage the time taken for automation, its very user-friendly and easy to work with.

What needs improvement?

I feel that the Tosca tool should be improved for handling Siebel applications. My team has tried the automation for a few different types of applications with Tosca. One of them was a Siebel application. We faced the most difficulties in the automation of that Siebel application. Tosca doesn't handle Siebel applications as well as it handles other platform applications. We had to try a lot of workarounds to complete the automation. That was one issue we faced when we worked with Tosca.

For how long have I used the solution?

Almost 10 months.

What was my experience with deployment of the solution?

There are very minor issues. They can be easily resolved.

What do I think about the stability of the solution?

Tosca Testsuite is very reliable and stable.

What do I think about the scalability of the solution?

Not much. I Haven't faced any such issues until now.

How are customer service and technical support?

The support team of Tricentis is really excellent. The support portal and the support teams work and help is really appreciated.

Which solution did I use previously and why did I switch?

I prefer TOSCA over other tools.

How was the initial setup?

The initial setup was not that easy or not that complex. I can say it was moderate.

What about the implementation team?

It was in-house.

What other advice do I have?

TOSCA Testsuite is a very good automation tool. It supports a wide variety of application automation. This tool provides a very efficient way of automation and also it is compatible with many other tools involved in the testing process like Quality Center, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Consultant

Bhavana, can you provide any insight from the workarounds you had to perform when completing the automation?

it_user72699 - PeerSpot reviewer
QA Expert at a healthcare company with 501-1,000 employees
Vendor
Great tool but I think it will take a few more years to mature & grow

After working on TOSCA for 18 months this is what I think:-

(Note: this is my personal opinion and not that of the company I work for)

There is no such thing as "No Coding skills required". Even TOSCA has some custom vb script files that come with the installation that allow you to do certain automation tasks. Also you can create your own vb script files and associate them to modules within TOSCA for further customisation.

My understanding of test automation is keeping your test scenarios in the centre and wrap your automation tool around it. TOSCA shakes this basic understanding of mine to the core. It's either the TOSCA way or the highway :)

I do not consider myself an expert TOSCA userit makes it easy simply because I do not know how to create custom controls in TOSCA (yet). May be future improvement in HELP files might help here.

The only benefit I have seen is the ease the maintenance of existing test automation scripts. Because the way TOSCA binds the tests with objects, test data sheet and so on when the time comes for maintenance it is really easy.

Concept wise - TOSCA is an great tool. A tool that promises no coding skills required. A tool that talks about moving away from conventional test automation methodology of object driven test automation towards model based test automation. But I think it is still a bit further away from reality and will take a few more years to mature & grow on its own.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user289665 - PeerSpot reviewer
Technical Tester at a tech services company with 501-1,000 employees
Consultant
Tbox automates complex test scenarios and it's helped us keep track of test execution and coverage.

Valuable Features:

I mostly use the TOSCA Commander to create test cases. I also utilize the Tbox feature to automate complex test scenarios. Lastly, I find the requirements linking very useful in analysis after a release (i.e. test coverage, etc.).

Improvements to My Organization:

The product is very useful in keeping track of test execution and coverage. This is because it has a feature called Execution List which shows resources and the test cases they have executed. There is also a tab for Requirements where the test cases can be linked.

So, by combining those two together, you will be able to see which test cases are mapped to requirements, and if they have been executed. You will also see the number of passed and failed test cases. It is very easy to use once you know all the features. It barely crashes and recovers gracefully most of the time.

Room for Improvement:

The product, at times, does not recognize objects, especially in web applications. It would be good to have that fixed in the next version. As a work around, you have to use the feature called TBox which allows you to scan complex objects.

Use of Solution:

I have been using it for more than six months.

Deployment Issues:

No issues encountered.

Stability Issues:

No issues encountered.

Scalability Issues:

No issues encountered.

Initial Setup:

The initial setup was hassle free. Although, it would be great if the documentation for the initial set up would include more screenshots and a troubleshooting section.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user10791 - PeerSpot reviewer
it_user10791Senior Manager of QA at a tech services company with 501-1,000 employees
Consultant

TBox is not a workaround. It's alternative engine to classic HTML engine.
Per my experience problems with Web automation are related with use of correct locators (IDs) and correct steering. Sometimes applications themselves are not automation friendly

it_user909723 - PeerSpot reviewer
Project Manager at a logistics company with 5,001-10,000 employees
Real User
It makes test cases which can be used by technical and business people
Pros and Cons
  • "Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people."
  • "We are satisfied with the support of Tricentis."
  • "Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us."
  • "It needs better integration with JIRA."
  • "I would like a better user interface."

What is our primary use case?

For our applications, it makes the test cases. So far, we have been quite happy with it. So, we don't have any complaints.

How has it helped my organization?

We build the test cases, then we just need run it by one person to get feedback right away. Otherwise, it would require planning with certain testers.

What is most valuable?

Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people.

What needs improvement?

  • It needs better integration with JIRA.
  • I would like a better user interface.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How is customer service and technical support?

We are satisfied with the support of Tricentis so far.

How was the initial setup?

Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us. 

It took time to begin setting up for the first time because it's not a regular setup. It took us a week to set up.

What's my experience with pricing, setup cost, and licensing?

We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution.

Which other solutions did I evaluate?

We also evaluated HPE, IBM Rational Functional Tester, and Ranorex. However, for us, Tosca was the perfect choice.

What other advice do I have?

Figure out your requirements and environment.

We had the impression Tosca would be the perfect fit for us. We did a proof of concept test with all our applications, Tosca was able to work with them and drive the proof of concept goal. Finally, we made a decision a year ago to work with Tricentis Tosca. We are quite happy with the product. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.