PeerSpot user
Senior Manager of QA at a tech services company with 501-1,000 employees
Consultant
Very rich automation/test management framework but consider the coding needed to integrate with your application
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user10791 - PeerSpot reviewer
it_user10791Senior Manager of QA at a tech services company with 501-1,000 employees
Consultant

My review was done for the older version of TOSCA.
Currently we work with version 8.4.0 and this tool has advanced a lot.
Tricentis added many useful features and TOSCA has become once of most mature automation tools I worked with.
If/then/else and loops supported, plugin for Continuous Integration exists now, JUnit test results can be imported into TOSCA, test data service allows to setup distributed execution, etc.

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it_user694683 - PeerSpot reviewer
Senior Automation Consultant at a tech services company with 201-500 employees
Consultant
Reporting is well managed and there is no requirement to build a framework around it.
Pros and Cons
  • "This tool has test data management capability along with test management."
  • "ScratchBook execution needs to be improved as Tosca crashes multiple times."

What is most valuable?

Tosca is a model based component tool and also quite flexible in terms of the customization required for most of the applications, if objects are not recognized. It allows manual testers to pick up automation, because it is a scriptless tool. Reporting is well managed within Tosca and there is no requirement to build a framework around it.

How has it helped my organization?

We are only using Tosca for our test automation. It helps the business testers to get involved and be a part of automation. It helps us define the right coverage by defining the scope in the test case design section. This tool has test data management capability along with test management.

What needs improvement?

  • Objects re-scanning (recognizing the objects again)
  • Providing features to highlight the objects
  • The user guide/help document needs to be improved for better understanding of the tool and its features.
  • ScratchBook execution needs to be improved as Tosca crashes multiple times.

For how long have I used the solution?

I have been using Tosca for the past two years.

What do I think about the stability of the solution?

If the Tosca repository becomes huge in size, then you might face performance issues. Tosca crashes many times and the best practice is to keep saving your work frequently to avoid re-work.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is available via chat or by raising an incident. They are often able to resolve minor issues. It takes really long to resolve major issues and we have to wait for them.

Which solution did I use previously and why did I switch?

I have been working on different test automation tools and I was introduced to Tosca because of the technology that it supported for our applications. The current test automation tool was unable to provide a solution for our .NET Windows-based application, which Tosca provided out-of-the-box.

How was the initial setup?

The initial setup was not very complex. The Tricentis team provided support in terms of setting up the project and assisting during the initial days to get us used to the tool.

What's my experience with pricing, setup cost, and licensing?

It is an expensive tool compared to other test automation tools. It has a lot of advantages over other tools. They provide different types of licensing like cloud, Node locked, and floating licenses.

Which other solutions did I evaluate?

We did Proof of Concept with other automation tools, such as UFT and TestPartner, but we found Tosca to be a better tool.

What other advice do I have?

I would definitely recommend this tool. It is user friendly, once you get used to it, and it is easy to implement. You might have to struggle initially to understand Tosca and its approach.

Disclosure: My company has a business relationship with this vendor other than being a customer: Yes, our company has a business relationship and is an Partner of Tosca wherein the employees of our company get different benefits like free certifications, free trial licenses for training purposes.
PeerSpot user
Buyer's Guide
Tricentis Tosca
March 2024
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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PeerSpot user
QA Expert at a tech services company with 51-200 employees
Consultant
Top 5
Good Visual representation, easy to understand and comfortable to implement business ideas

I have used TOSCA for R&D only,. not any real client project.

TOSCA is very good for

  • Business requirement based test case not complex test scenarios
  • Good Visual representation, easy to understand and comfortable to implement business ideas.
  • Can cover only user validations. (you can not satisfy all possible complex scenarios and requirements)
  • It is a good test case building tool for managers or business personnel not for a core QA person. So, if you are targeting for Technical QA career, it might not help that much. But, if you are on to business area, team lead who manage clients with requirements, it is very good tool for you.
  • In market, it is not that much popular, so you may not get many jobs that need TOSCA
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

I started using the trial version of TOSCA Testsuite to get a first look at this software. I was impressed by the way how easy it is to create and execute test cases. I noticed that non-programmers can write test cases (no scripting required). This can be a con for testers because there are no loop statements and each test should be repeated many times. I also noticed that many adapters are supported out of the box, TOSCA Testsuite is fast, easy and intuitive to use and it has professional support.

Senior Test Engineer at a tech services company with 51-200 employees
MSP
Helpful technical support, simple installation, but performance could improve
Pros and Cons
  • "The solution has plenty of features compared to other solutions."
  • "Tricentis Tosca's performance could be better. Sometimes when we are remapping or when it is loading it can take a lot of time. There are free solutions that have better performance in this area."

What is our primary use case?

Our whole team that is working on Tricentis Tosca has done training to receive certifications in automation engineering and test design.

Tricentis Tosca can be used for software testing with automation.

What is most valuable?

The solution has plenty of features compared to other solutions.

What needs improvement?

Tricentis Tosca's performance could be better. Sometimes when we are remapping or when it is loading it can take a lot of time. There are free solutions that have better performance in this area.

For how long have I used the solution?

I have been using Tricentis Tosca within the last 12 months.

How are customer service and technical support?

The technical support of Tricentis Tosca is good. They have been helpful and resolved our problem.

How was the initial setup?

The installation was straightforward.

Which other solutions did I evaluate?

I have evaluated other solutions.

What other advice do I have?

I would recommend this solution to others. It has the capability of doing many types of tests.

I rate Tricentis Tosca a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
SAP TAX COE at a tech company with 10,001+ employees
Real User
The Risk Management feature is one we are seeing as very valuable in our environment.

Valuable Features

While we started implementation with a focus on testing automation, the Risk Management feature is one we are seeing as very valuable in our environment, allowing us to better focus on critical testing.

Improvements to My Organization

It has allowed us to have a highly reusable Regression Test suite. We have already been able to run it for an SAP upgrade and plan on using it on a regular basis (weekly) going forward.

Room for Improvement

The record and play is still a new feature and while SAP has been added to the latest version, it is still lacking usefulness for common repository setups.

Use of Solution

We've been using it for about 8 months

Deployment Issues

We've had no issues with deployment.

Stability Issues

We've had no issues with stability.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

Customer Service:

We have had great customer service so far. Support has been responsive and helpful.

Technical Support:

Technical support has been pretty responsive so far. They have provided solutions to most of our challenges and provide work arounds when no solutions were available.

Other Advice

The tool is very different than other testing tools and it is important to explain some of these different to all the stakeholders to ensure they really understand the benefits at their level.

By that I mean that a tester might see benefit in the ease of automation but a business user will see benefit in the risk coverage visualization, for example.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user712053 - PeerSpot reviewer
QA Test Lead at a tech services company with 10,001+ employees
Real User
Some of the valuable features are test case design and web services automation

What is most valuable?

  • Test case design: Integrated test data management in the tool itself
  • Web services automation: Easier API testing
  • DevOps: Testing starts as soon as development gets completed
  • Service Virtualization: Early automation

How has it helped my organization?

It is quick and easy to maintain automation with Agile implementation.

What needs improvement?

I would like to see defect raising and tracking.

For how long have I used the solution?

I've used it for almost a year.

What do I think about the stability of the solution?

There were sometimes issues with stability.

What do I think about the scalability of the solution?

There were sometimes issues with scalability.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We switched as there is no scripting required. The framework is inbuilt, hence maintenance is easier.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Licenses are expensive, but they are worth using.

What other advice do I have?

Go for the product if you are looking for faster automation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user711897 - PeerSpot reviewer
Test Lead at a insurance company with 501-1,000 employees
Real User
The scanner helps us to define many tests with one scan.

What is most valuable?

The scanner helps us to define many tests with one scan.

How has it helped my organization?

Tests written once can be reused across different projects

What needs improvement?

I would like to see the availability of more libraries

For how long have I used the solution?

We have you used this solution for two years.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

I would rate the level of technical support as average.

Which solution did I use previously and why did I switch?

We used Soap UI and Selenium (Open source tools). We switched to Tosca because the organization decided to make the switch.

How was the initial setup?

I taught myself how to do the set up, so it was OK.

What's my experience with pricing, setup cost, and licensing?

There are many products on the market. Providing more libraries for the price will be an option that could help.

Which other solutions did I evaluate?

We evaluated other options before choosing this solution.

What other advice do I have?

It is a good product, with online tutorials, knowledge base, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user653235 - PeerSpot reviewer
QA Automation Lead with 51-200 employees
Vendor
I liked the "no required​ scripting" part. They need to have better documentation, forums, and support.

What is most valuable?

I liked the "no required scripting" part as most of the people in my team are not skilled QAs and half of the team reside offshore, thus it suited to most of our requirements.

How has it helped my organization?

We ended up going back to Selenium as this tool was very slow with the web applications. Also, for any new functionality, it requires customization that in turn required training with no guarantee that it may work with future releases.

What needs improvement?

They have to create some discussion forum, we cannot always rely on some expert to respond to the queries. Also, everything requires additional costs. They need to have better documentation, forums, and support.

For how long have I used the solution?

I have used it in one of my smaller projects so as to evaluate if we can use it as an alternative to our Selenium Keyword Driven Framework. I have used it only for two weeks with the 14-day free trial.

How are customer service and technical support?

The level of technical support is average. I reported that the web application response was very slow and I never really got a real solution. Instead, I sent out too many emails just to explain to them what the problem was.

Which solution did I use previously and why did I switch?

We have used Selenium WebDriver and still are using the same solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.