We use the solution to set up tasks and monitor their status.
CEO at Planfirma Technologies Private Limited
A highly scalable and stable solution with a huge online community
Pros and Cons
- "There is a huge community to help us with the issues we face while using the product."
- "We cannot link tasks that are dependent on each other."
What is our primary use case?
How has it helped my organization?
We have employees in New York, India, and London. There was a lot of mismanagement of tasks earlier. With the help of the product, everyone knows the status of all the tasks.
During the production rollout, we can ensure that everything is rolled out in the production at the same time. We can also conduct team meetings with the help of the product to align the team’s efforts.
What is most valuable?
The demos and POCs in the product are quite good for onboarding. There is a huge community to help us with the issues we face while using the product. The online forums and blogs are fantastic.
What needs improvement?
The product does not allow the linking of tasks. We cannot link tasks that are dependent on each other. There is no field to indicate the budget allocated and consumed for a particular task. The meeting should have recording facilities.
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Trello
May 2025

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For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I rate the stability of the solution a ten out of ten. We did not face any problems in the last two years.
What do I think about the scalability of the solution?
The solution is highly scalable. Around 20 to 22 people use the product in the organization. We might plan to increase the number of users in the future.
How are customer service and support?
We never had to reach out to technical support because we got help from the online community whenever we were stuck.
Which solution did I use previously and why did I switch?
Previously, we used Microsoft Project. We switched to Trello because Microsoft Project had a lot of rigidity, and we faced a lot of issues related to cost and deployment.
How was the initial setup?
The initial setup is quite easy. I rate the ease of setup a nine out of ten.
What about the implementation team?
The deployment was done in-house. Most of the people and resources are comfortable with the product. We need two to three people to deploy the product.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a five out of ten. The solution should lower its prices. We pay $10 per user per month for the product.
What other advice do I have?
I am using the latest version of the solution. The solution is cloud-based. Trello is used globally. I would strongly recommend Trello to others. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

CEO at PeerSpot
Designed for team collaboration and project management; user interface is easy to understand, with drag and drop functionality
Pros and Cons
- "Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."
- "Having more integration with third party tools is an area for improvement in Trello. It would also be nice if it has a voice messaging functionality similar to what you have in WhatsApp, for quicker communication with colleagues."
What is our primary use case?
In our company, our use case for Trello is that it's used for individual projects, e.g. for our marketing department, data department, etc. We use it to assign tasks, to track what stage each task is currently on, to add notes, etc. We use the solution to check the progress within various departments and various projects that we have within our company.
How has it helped my organization?
The key benefit that Trello has provided to our company is organization. Currently, for each department and each project, we know where we are and what we still have on our plate. We know what's top priority and what's low priority, etc. Trello provides basic organization across all departments within our company.
What is most valuable?
Personally, I love the user interface of Trello, because it's very modern, easy to understand, and it allows you to move one task from stage to stage through its drag and drop functionality.
I also love that you're able to add images, tag your colleagues, and provide updates within any kind of task.
These are the main features and functionalities I enjoy the most out of Trello.
What needs improvement?
Its hard to say what could be improved in Trello, because it does what it was designed to do, and it's simple, so it's really hard to come up with any flaws.
If I were to name one, it will be for the solution to have more integrations, e.g. they already have quite a few, but we're heavy users of a CRM called Creational, and there's no direct integration with that particular CRM system, but that CRM system is one of the top five CRMs out there. I found it quite odd and strange that integration between Trello and Creational isn't available, while for Salesforce, it's there. Having more integration with third party tools is an area for improvement for Trello.
I also haven't actually looked too much into it, and I'm not sure if this is currently available in Trello: having something along the lines of WhatsApp, where you're able to hold down a button and leave a voice message for your colleagues. It's an additional feature I'd love to see in the next release of Trello, because I think that's also a very quick and great way to be able to communicate with your colleagues. It'll be so much quicker than having to type long sentences or paragraphs to explain. Having voice messaging as an additional functionality in Trello would be great.
For how long have I used the solution?
We've been active users of Trello for the past five years. It's a cloud-based solution, so it automatically gets updated, and this means we're always on the latest version.
What do I think about the stability of the solution?
The stability of Trello is top-notch. I would rate it five out of five. It's super stable.
What do I think about the scalability of the solution?
The scalability in Trello is amazing. If you have a big project or an existing project, you want to create a new Trello board in just a couple of clicks. Being able to invite additional employees, team members, and colleagues, would take just a few clicks, e.g. you just need to input their emails or the first name, last name, and emails. Invite are sent, so they're able to log in, and they're integrated directly. Everything is very fast and easy to use.
Which solution did I use previously and why did I switch?
We tried to use other solutions that turned out to be a little bit more complex, e.g. Monday.com, Asana, and quite a few other ones. We've actually tested around 10 different solutions, and we were looking for something a little bit more structured, a little bit more organized. After testing all these other solutions, we understood that simplicity is key and that's basically why Trello won. That's why we've been using Trello for the past five years.
How was the initial setup?
The initial setup for Trello was very simple, that even a six year old child would be able to do it and use it. You go to the site as it's all browser-based, but I know that they also have an application that's available on Android and iOS.
To use the app, all you need to do is to download it, log into your account, and you'll be ready to go. It's super simple. You're also able to customize the stages, but it literally takes seconds to do, including creating your own Trello cards, and your own pages. The process was very quick, easy, and intuitive.
What about the implementation team?
We didn't have to use a consultant or integrator to implement Trello. I doubt that anybody would actually use one for this solution, unless they have something crazy in mind.
What's my experience with pricing, setup cost, and licensing?
Trello has a paid version, but we've been using just the free version. It covers all of the bases and all of our needs for us, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, because you can take advantage of those functionalities without having to pay for the solution.
What other advice do I have?
I'm not sure who the cloud provider is for Trello, but I'm assuming it's AWS.
We have eight to ten people using Trello in our company. It's just all management, e.g. the executive level, the team leads, it's management across the board. We're not a huge organization, but it's being used extensively. It's being used daily, e.g. we do have weekly calls with our main management team, and the first thing we do on every call is opening up Trello. We go through all of the cards to find out what's outstanding, what's moving, etc. This is how we operate, and this is how we're staying organized, through using Trello on a daily basis.
As the organization grows and we have more people in management, we could increase usage of Trello, and start including more people, but we're also potentially thinking of a way to be able to implement it and having just regular employees on there as well. It just adds a whole new level of organization to our business.
I've not had the chance to contact the technical support team of Trello, because for all of the years I've used it, absolutely nothing breaks, and nothing goes wrong. I'm not even sure they have a support team, e.g. I'm sure they do, but I've never had the need to actually contact them.
My advice to people looking into implementing Trello is to just do it. It's really a great software, and it's very easy to use. It's a great collaboration tool, as long as you implement it into your organization properly. I always have a game plan. You shouldn't expect to implement any kind of software and feel that it's going to make drastic changes to your organization. Make sure you have a game plan behind it, so once you're implementing it, you understand what kind of stages you need on your Trello board, and building processes behind that.
I'd give Trello a rating of nine out of ten, because I just don't believe that any product would be perfect. We really enjoyed using Trello, but we're hoping they'd surprise us in the future, e.g. through a new feature or functionality we haven't even thought about. We'll definitely continue using the solution, in the hope that they'd grow to be bigger and better.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trello
May 2025

Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Software Developer at a tech services company with 11-50 employees
Effortless task management that's user-friendly with an intuitive interface
Pros and Cons
- "The Trello board is very intuitive and simple to comprehend."
- "Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint."
What is our primary use case?
I use Trello to maintain projects from a management standpoint, ensuring stakeholders have a clear visibility of team activities. The Trello board is organized into lists and cards, allowing us to track and manage in-progress items, completed items, and deliverables or milestones committed to stakeholders.
How has it helped my organization?
It helps segregate daily tasks and tickets into smaller modules, providing clear visibility and allowing for effective management of day-to-day activities. Trello is known for being intuitive and user-friendly, making it a popular choice.
What is most valuable?
The Trello board is very intuitive and simple to comprehend. It allows users to see what to-do items are, in-progress items, and enables quick item management through drag and drop. Notifications and scheduled task management features are valuable.
What needs improvement?
Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of Jira would be beneficial.
For how long have I used the solution?
I used Trello for over a year as part of a client's requirement for project management.
What do I think about the stability of the solution?
Trello is quite stable. My client was happy with its performance.
What do I think about the scalability of the solution?
Trello is highly scalable, but there's always room for improvement. The existing functionalities like user interface and experience can be enhanced.
How are customer service and support?
I would rate Atlassian's technical support as nine out of ten due to time zone differences causing some delays. A faster response time would be desired.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process for Trello was pretty simple, intuitive, and user-friendly.
What's my experience with pricing, setup cost, and licensing?
I did not evaluate Trello's pricing model since it was provided by my organization.
Which other solutions did I evaluate?
Asana, Jira, and MS Projects are other solutions in the space. Trello competes with these, especially with Jira as a market leader.
What other advice do I have?
Security features can be improved, such as implementing MFA for better safety.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 31, 2024
Flag as inappropriateSenior System Specialist at a tech vendor with 201-500 employees
A tool to help employees of a business to get their workflow in order
Pros and Cons
- "The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order."
- "Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them."
What is our primary use case?
I have hardly had the chance to use Trello since I operated as an admin who was mostly engaged with the use cases of people in my company, where it was widely used. Trello was a tool that was mostly used as an ERP system. Trello was generally used for work balancing and creating to-do lists.
What is most valuable?
The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order. Trello is an easy platform to visualize your next tasks and other things.
What needs improvement?
I am sure that my company's use cases related to Trello were taxing for the system, so it got rather slow in some areas. With too much information on a Trello board, it got very sluggish. I am sure that Trello board got sluggish mostly due to our company's use case and other bad practices. Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them.
For how long have I used the solution?
I have experience with Trello. I am an admin-level user of the product.
What do I think about the stability of the solution?
Other than the times when the tool slowed down, I don't remember witnessing any outages from Trello's end.
What do I think about the scalability of the solution?
A few hundred people were using Trello in my company.
Which solution did I use previously and why did I switch?
Trello was a tool that already existed in my current company. Trello was there even before I joined my current organization.
What other advice do I have?
Before someone plans to use Trello, I would ask them to go through all of their use cases and think hard before building any infrastructure with Trello. It is also important to have a good plan and architecture planned out before you start with Trello so that you don't end up building a house of cards at the end.
I rate the overall tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director of Strategy & Operations at HighRadius
A stable solution with a good user interface that makes it easy to maintain and monitor
Pros and Cons
- "Trello's user interface is really good, making it easy for us to maintain and monitor."
- "Trello cannot be integrated with other tools like Jira and Google Workspace."
What is most valuable?
Trello's user interface is really good, making it easy for us to maintain and monitor.
What needs improvement?
Trello cannot be integrated with other tools like Jira and Google Workspace.
For how long have I used the solution?
I have been using Trello for a year.
What do I think about the stability of the solution?
Trello's stability is really nice. I rate Trello ten out of ten for stability.
What do I think about the scalability of the solution?
I rate Trello a seven out of ten for scalability. More than 200 users are using Trello in our organization.
How are customer service and support?
Trello has good web and email support.
How would you rate customer service and support?
Positive
How was the initial setup?
Trello’s initial setup is really easy. I rate Trello ten out of ten for the ease of its initial setup.
What's my experience with pricing, setup cost, and licensing?
Trello has a really good price. I rate Trello a two or three out of ten for pricing.
What other advice do I have?
I am currently using the free version of Trello. My office is considering buying the solution’s premium version. Trello is deployed on-cloud in our organization.
Overall, I rate Trello a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CS/Retention Manager at Catchpoint LTD
Very easy to use, but should add more pages
Pros and Cons
- "I can see everything on one page, like sticky notes. It's very, very easy to use and very straightforward."
- "It's really simple, which is a good thing, but it only does one thing for us."
What is our primary use case?
The previous company that I was working for was using it for appointments. In this company, we're using it to see specific actions and check their status.
What is most valuable?
The most valuable feature is the fact that I can see everything on one page, like sticky notes, and everything is set up. It's pretty easy to use.
What needs improvement?
Having different actions and maybe multiple pages would be helpful, but I don't know if those already exist because I'm only doing one thing on Trello and I've never really gone deep into it. If there was an option for more pages on it we could actually do other things and see other actions without having to have more programs open.
For how long have I used the solution?
I've used Trello in different companies for two or three years.
How was the initial setup?
The initial setup was very easy and very straightforward.
What about the implementation team?
It was probably implemented in-house because it's pretty easy. I assume it was in-house.
What other advice do I have?
It's very, very easy to use and very straightforward, so there are no worries, no issues, and no need to be technically advanced.
I would rate it a seven out of ten. It's really simple, which is a good thing, but it only does one thing for us.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Life Leader Coach at Rogers Communications
Very user-friendly, visual, and intuitive
Pros and Cons
- "I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you."
- "If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach."
What is our primary use case?
I am just a solopreneur who uses it as an end-user. I am using it to organize my social media.
How has it helped my organization?
I am currently using it to organize my social media so that I can see all of my posts and know what I've posted when, and it makes that super easy.
What is most valuable?
I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you.
What needs improvement?
There should be some quick videos and little bites right there in the app to help those who are new to it to optimize what it can do. I haven't done enough digging, and it is possible that they exist.
If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach.
For how long have I used the solution?
I've been using it probably for six months.
What's my experience with pricing, setup cost, and licensing?
I am tinkering with the free version.
What other advice do I have?
I would rate Trello an eight out of 10. I am overall pretty happy with it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO & Co-founder at Adamo Digital
Helpful Kanban board and good alerting, but it should support online conferencing
Pros and Cons
- "Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."
- "Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."
What is our primary use case?
My company is hiring an outsourced copywriter team for some content purpose. For the first time, we connect by email for exchanging writing documents. Unfortunately, performing tasks by email came up with a poor result that we could not control the progress when several team members participating.
Hence, we need communication software to control the process and results. File storage and process tracking are two key targets. Normal instant text messaging software like Skype or Messenger is not suitable in this case. We have come up with Kanban software, and Trello is one of the top selections.
How has it helped my organization?
It separates messaging and files storage, which allows us to handily keep up with updates. Accordingly, we can separate several projects and track the progress with the Kanban table.
In this case, we define tasks by preparing, in progress, and completed to divide results. The completed tasks would be paid from us, while in-progress tasks could be requested to change. Accordingly, I can see the progression of projects with several statuses. Additionally, I can also compare and track the quality of writing documents.
What is most valuable?
Since we use several tools, sometimes, we cannot signup daily to check progress. That’s why we appreciate the notification scheme from Trello. Trello will message me the updates. It allows me not to sign up for Trello daily without missing any progress from copywriters.
Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-do tasks, reminding the team not to forget anything. Whenever I see the board, I can rapidly understand the overview of what tasks were done and what should be done. Additionally, colleagues could remind me when I miss any progress.
What needs improvement?
- Video call and messaging for the online conference: 2020 was the time for remote working and online conferencing while social distancing deterred people from going out. I think, as an online collaboration tool, Trello should include an online meeting feature as it would allow members to meet, discuss, and share ideas.
- Analytics: Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline. Besides, I want to know the time spent on each project and the potential issues that occurred.
For how long have I used the solution?
I have been using Trello for team management and team collaboration for two years time.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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