I use Trello to maintain projects from a management standpoint, ensuring stakeholders have a clear visibility of team activities. The Trello board is organized into lists and cards, allowing us to track and manage in-progress items, completed items, and deliverables or milestones committed to stakeholders.
Software Developer at a tech services company with 11-50 employees
Effortless task management that's user-friendly with an intuitive interface
Pros and Cons
- "The Trello board is very intuitive and simple to comprehend."
- "Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint."
What is our primary use case?
How has it helped my organization?
It helps segregate daily tasks and tickets into smaller modules, providing clear visibility and allowing for effective management of day-to-day activities. Trello is known for being intuitive and user-friendly, making it a popular choice.
What is most valuable?
The Trello board is very intuitive and simple to comprehend. It allows users to see what to-do items are, in-progress items, and enables quick item management through drag and drop. Notifications and scheduled task management features are valuable.
What needs improvement?
Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of Jira would be beneficial.
Buyer's Guide
Trello
April 2025

Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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For how long have I used the solution?
I used Trello for over a year as part of a client's requirement for project management.
What do I think about the stability of the solution?
Trello is quite stable. My client was happy with its performance.
What do I think about the scalability of the solution?
Trello is highly scalable, but there's always room for improvement. The existing functionalities like user interface and experience can be enhanced.
How are customer service and support?
I would rate Atlassian's technical support as nine out of ten due to time zone differences causing some delays. A faster response time would be desired.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process for Trello was pretty simple, intuitive, and user-friendly.
What's my experience with pricing, setup cost, and licensing?
I did not evaluate Trello's pricing model since it was provided by my organization.
Which other solutions did I evaluate?
Asana, Jira, and MS Projects are other solutions in the space. Trello competes with these, especially with Jira as a market leader.
What other advice do I have?
Security features can be improved, such as implementing MFA for better safety.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 31, 2024
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Associate Director at DHCP CONSULING
The tool is suitable for project management and is easy to deploy, but it is not easy to use, and the stability must be improved
Pros and Cons
- "The product helps with the management of projects."
- "The product is not easy to use."
What is our primary use case?
The tool is used to organize projects.
What is most valuable?
The product helps with the management of projects.
What needs improvement?
The product is not easy to use. Initially, it seemed easy to use, but it was not.
For how long have I used the solution?
I have been using the solution for a couple of weeks.
What do I think about the stability of the solution?
I rate the tool’s stability a six out of ten. The stability could be better.
What do I think about the scalability of the solution?
Around 15 people were using the product in our organization.
Which solution did I use previously and why did I switch?
Earlier, we used Microsoft Excel for project management.
How was the initial setup?
The initial setup was quite easy. The solution is deployed on the cloud.
What other advice do I have?
I am an end user, and I am also providing the solution to my customers. It's a good tool. I would recommend it, but it depends on the IT projects of a company. Overall, I rate the solution a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Trello
April 2025

Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
Product Owner - Structural Frame Software Group at a manufacturing company with 10,001+ employees
A Kanban-style application with features for task management, prioritization, and collaboration
Pros and Cons
- "I think task management, prioritization, rankings, and collaboration features are useful."
- "Pricing can be improved."
What is our primary use case?
We use Trello for task management. We've used it a lot in the last year. I'm able to integrate it within Aha! and link to the Trello board. I kind of use the Aha! side more myself and it feeds into Trello. I do pull up Trello to look and make sure things are in the right spot and we review biweekly in Trello.
How has it helped my organization?
The collaboration features and keeping track of tasks in a shared environment has definitely helped improve our organization.
What is most valuable?
I think task management, prioritization, rankings, and collaboration features are useful. It's a really easy tool to enter data, keep track of the tasks and management, and update all of that. It's very straightforward.
What needs improvement?
Pricing can be improved. Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level. We're using the integrations on the other side, and I think you only get some of the things if you're not subscribed at a higher level. You only get a certain amount of features. For example, they have this thing called the Butler, and unless you're at a pro-level, you can only use one Butler feature. You have to pay more to unlock certain features.
For how long have I used the solution?
I've been using Trello for a year and three months. I think the team's been working with it for probably five or six years.
What do I think about the stability of the solution?
Trello is a stable solution. I think any instability was probably a user error.
What do I think about the scalability of the solution?
I haven't had any issues scaling Trello up or down.
How was the initial setup?
I was involved in my branch and it was pretty basic and pretty easy.
What's my experience with pricing, setup cost, and licensing?
Pricing can be improved. You have to pay more to unlock certain features.
What other advice do I have?
On a scale from one to ten, I would give Trello an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Student at SRH Hochschule
Very user-friendly and integrates well with other services
Pros and Cons
- "The solution is very user-friendly, where you have everything you need."
- "Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items."
What is our primary use case?
I used Trello for a project where we had to do marketing for a customer.
What is most valuable?
The solution is very user-friendly, where you have everything you need.
What needs improvement?
Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items. The solution could be made easier for new users.
For how long have I used the solution?
I used the solution for two months.
What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
What do I think about the scalability of the solution?
Around six users were using the solution in our project.
How was the initial setup?
The solution's initial setup was easy, and it took around one hour.
What's my experience with pricing, setup cost, and licensing?
We didn't need to pay for the solution.
What other advice do I have?
Trello was deployed on the cloud for us. The solution integrates with other services. I would recommend Trello to other users. The solution benefited our project greatly because our Trello bot was very organized.
Overall, I rate the solution ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at Infohob
It is an easy-to-use solution that has been useful for project management
Pros and Cons
- "I like the user interface's graphics and the general features and functionalities."
- "The solution could be priced cheaper."
What is our primary use case?
We have software engineers working in a distributed format, handling outsourcing projects, and we create tasks in Trello. We use Trello to manage projects, though most of our projects are not very big.
What is most valuable?
I like the user interface's graphics and the general features and functionalities. Similarly, I like the automation side of things because it provides updates and notifications. Trello is a valuable solution.
What needs improvement?
The solution could be priced cheaper.
For how long have I used the solution?
I have been using Trello for the past three years, and I'm using the latest version.
What do I think about the stability of the solution?
I rate the stability as a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We have eight users. We will increase usage if we need to.
How was the initial setup?
The initial setup was straightforward. It took less than ten minutes to deploy the solution. The process is quite simple. It's a straightforward and user-friendly experience. Since most of our project managers and product managers were already familiar with setting up the solution, the initial setup was not a big deal for us.
What about the implementation team?
We implemented it through our in-house team.
What's my experience with pricing, setup cost, and licensing?
The pricing starts from around $6 per license for a subscription, and there might be higher subscriptions available, possibly around $12 per month. Overall, I rate the pricing an eight out of ten.
What other advice do I have?
Most of our projects on Trello are not very big, so we are reconsidering it.
When setting up Trello, you need to create an account, and after confirmation, you can start using the free version to explore the features. While the free version may have some limitations, you can easily upgrade to the paid version if you require additional features.
Everyone should get a subscription since it's a good solution. Overall, I rate the solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
An affordable and convenient product for communicating and collaborating with colleagues
Pros and Cons
- "Kanban is the best feature of the tool."
- "Sometimes the notifications are not updated on iOS."
What is our primary use case?
We use the product for meetings and timelines. We use it to share the status of some projects with the team.
What is most valuable?
Kanban is the best feature of the tool. It is very clear and very good. The desktop solution is good.
What needs improvement?
There are mobile apps for the solution. Sometimes the notifications are not updated on iOS. If we have one notification, the iOS app shows seven. It indicates that the notifications are still unread. The notifications on mobile apps must be improved.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the scalability of the solution?
About ten people use the product in my organization.
How was the initial setup?
The initial setup was very easy.
What about the implementation team?
I sent messages to the support team through the app when the notifications were not updated on iOS. However, they did not reply.
What's my experience with pricing, setup cost, and licensing?
The product is cheap. I think the product is cheaper than Zoho.
What other advice do I have?
I would recommend the product to others. Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior ICT Consultant/Project Manager at Qualisys
Great for project management, very reliable, and simple to deploy
Pros and Cons
- "The solution is great for project management."
- "It is not a scalable product."
What is our primary use case?
I use the solution for agile project management. I use Trello to list all the tickets that the development team needs to resolve.
You can list all tickets that the development team needs to develop. Once they finish, they can pass the ticket to the next list for testing. Once the ticket is tested, they can pass it to deployment. Once the item is deployed, they can close this ticket.
It helps to manage the life cycle of a ticket or of the requirements in development. You list it. You capture it. You schedule it. For each requirement, you try to ensure that it passed all stages of development, testing, deployment, and closing.
What is most valuable?
The solution is great for project management. It helps us track the progress of work and tickets.
It is very easy to deploy the solution.
I have found the solution to be stable.
In general, it works very well.
What needs improvement?
It is not a scalable product.
There are no features that are lacking. We're pretty happy with its functionality.
They could offer more integration with other tools - especially those that test some requirements in tickets.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
It is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The product does not scale.
We have 15 people in the company that use it right now. We do not plan to increase usage at this point.
How are customer service and support?
I've never dealt with technical support. I don't know how helpful they are.
Which solution did I use previously and why did I switch?
I've used Microsoft Project in the past.
How was the initial setup?
The product is straightforward to implement. It's not complex at all. You can deploy it in less than a day.
I work for the development team, so I did not deploy it personally. There was another team member that handled the process. I just use it.
What about the implementation team?
Since it is so easy to deploy, anyone can do it.
What's my experience with pricing, setup cost, and licensing?
The licensing covers all of the functionalities of the product. It has everything your team needs.
What other advice do I have?
I'm an end-user.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at Infohob
Excellent interface, good price, and easy to install and set up
Pros and Cons
- "Trello is very easy to install and set up. It is also easy to use. Its interface is excellent."
- "It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."
What is our primary use case?
I use it for project management. It is very similar to Wrike, Jira, and other project management solutions.
How has it helped my organization?
It works very well, and it makes it easy to keep track of tasks.
It makes the work a lot easier because you can assign tasks. People working on a project can sign up and go there to look at the tasks.
What is most valuable?
Trello is very easy to install and set up. It is also easy to use. Its interface is excellent.
It is stable and quite secure.
What needs improvement?
It could have a bit more customization, especially for organizations that may want to integrate it into their own systems.
For how long have I used the solution?
I have been using this solution for over a year.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. We have seven or eight users who use this solution.
How are customer service and support?
I have not used their support.
Which solution did I use previously and why did I switch?
I've used Wrike. I found Trello easier than Wrike.
How was the initial setup?
It was not complex. It took less than 30 minutes.
What about the implementation team?
It was implemented in-house.
What's my experience with pricing, setup cost, and licensing?
Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing.
What other advice do I have?
Overall, I would rate Trello a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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