ServiceNow Strategic Portfolio Management Reviews and Pricing

reviewer1396113

Partner - PPM and GRC Executive at a computer software company with 51-200 employees

Nov 30, 2021

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Stable and easy to set up with user friendly interface

Pros and Cons

"Competitive in terms of research"

What is most valuable?

The most valuable features are its easy development and that the interface is very friendly. ServiceNow is also more competitive in terms of research.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This is a very stable solution.

How was the initial setup?

The initial setup was very simple, and we implemented it very quickly.

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ServiceNow Strategic Portfolio Management

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What about the implementation team?

I implemented using an in-house team.

What other advice do I have?

I would rate this solution as ten out of ten.

Which deployment model are you using for this solution?

Private Cloud

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Sai Naresh Neerukonda

Specialist (US IT Recruiter) at MOURI Tech

Oct 6, 2023

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The product is scalable, and the technical support is good, but it must provide more features and reduce the price

Pros and Cons

"The solution is scalable."

"The product comes with little options out of the box."

What is our primary use case?

The solution is used for demand management.

What is most valuable?

The solution is scalable. It is good so far. It is adaptable.

What needs improvement?

The product comes with little options out of the box. We need many more features for the implementation of a strategic portfolio. The product must provide more features for common scenarios. There are many functionalities that the product could have given directly. Instead, we had to customize and give them to our customers.

For how long have I used the solution?

I have been using the solution for one month.

What do I think about the stability of the solution?

I rate the tool’s stability a six out of ten.

What do I think about the scalability of the solution?

One of our customers is using the product. We have a team of four people to deploy and maintain the tool.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is straightforward. We took two weeks to deploy the solution. It is an agile process. The product is cloud-based.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive. The price must be improved.

What other advice do I have?

Organizations that want to use the solution must have a strong team that understands the process. I would recommend the solution to others. Overall, I rate the tool a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner