SAP SuccessFactors Reviews

We implement our employee centers with core employee data using the solution. It integrates and stores employee profiles, and our foundation objectives.

The solution's most valuable feature is the metadata framework. It's a good idea to implement such a powerful tool. It is better, easier, and more flexible.

Whenever I have to enable a feature fully, finding the document for guidance to know about that specific feature becomes difficult. Sometimes to activate or enable a particular feature in my instance, I have to enable more than one feature in provisioning. I always face issues in getting the documents or references from SAP itself.

They should include professional documentation. They keep making changes, and incorporating them into documentation needs some time. They should work on a faster way of locating a proper documentation as well. 

Last year, we went for the solution's learning hub professional and support edition training. We gained basic knowledge of the solution and transferred it to our internal team. We have been accelerating the learning internally for SuccessFactors integration since then. We also have a testing environment where we are already testing our cycles and succeeding in the initial data migration.

It is a scalable solution.

The setup was straightforward. Also, SaaS has made a lot of things easier. I rate their implementations as eight out of ten. They have a powerful learning hub. I respect the way they clarify their system and explain their processes.

I do recommend SAP as a solution. I studied SAP in college and have ten years of accumulating knowledge in the ERP field. SAP has succeeded in being number one in the whole world. They have their philosophy about business. They have standardized a lot of business processes and business terminologies. They have succeeded in sustaining a powerful system supporting their philosophy. I rate it as a ten out of ten.

We are using SAP SuccessFactors as a human resources and experience management solution (HXM). 

When I used SuccessFactors as a CHRO, I found that the platform helped build not only a unique signature experience for all our employees but also enabled greater transparency in the organization as we could better empower our employees, managers, and leaders all at once.

Processes that were tedious became simple, structured, standardized, and scalable. We were able to get visibility to all employees and enhance the quality of our talent management framework and mobility of talent within the organization.

SAP SuccessFactors is one of the most robust platforms in the world today. A global company needs a platform that is compliant (such as GDP compliant in Europe), a solution that enables strong workflows and delivers high quality in their core HRIS system which is called Employee Central.

It offers a high level of audit tracking that can be kind of customized for the requirements of clients by region, by country, or within the same country.

The system is one of the strongest and sturdiest modules that are in existence in the world.

It is much easier to integrate SAP SuccessFactors with other software. There are many third-party software vendors that can be integrated.

SAP SuccessFactors can improve their recruitment module and artificial intelligence features associated with ATS. I understand that is very much in the roadmap, but must be expedited. More powerful analytics are needed.

I have been using SAP SuccessFactors for approximately eight years.

SAP SuccessFactors is a highly stable solution. It is more stable than any other solution.

The scalability of SAP SuccessFactors is one of the main reasons someone should choose the solution. It scales fantastically well.

The technical support capabilities are very strong. When we have any technical issues with the solution the resolution is fairly quick.

Positive

I have used other similar solutions in the past.

I found SAP SuccessFactors to be more stable, better integrated, has better data flow amongst modules, and has more API-based add-on solutions available within the SAP Store and also for other third-party add-on solutions.

The initial implementation is done by SAP-certified SuccessFactors Consultants. It is not too complicated but it has to be done by trained and certified individuals. SAP has a vast ecosystem of support and there are many System Integrators and people available for the implementation, such as ourselves.

In my role as a CHRO, I implemented the solution through an SI. They worked very closely with the HR team to make it a huge success.

The ROI is easy to build. Especially when you are moving from Server based on-premise solutions. You are getting rid of capital expenditure requirements with a cloud-based solution. It's quite easy to make a business case today for a cloud-based solution from a cost and benefits standpoint.

The price of the solution depends on too many factors to provide an estimate. The solution is best suited for medium to large-sized businesses. However, the price of SAP SuccessFactors is competitive even for small enterprises now.

As somebody who has been in the human resources function for the last three and a half decades and as an HR leader for almost two decades, I have used and or evaluated many of the platforms. When I implemented SAP SuccessFactors, that was when I realized that it is a lot better than the others in the market. 

This was the only solution that was originally designed by HR people and it is deployed around the globe. There is a lot of research and development that goes into the solution. The solution is constantly evolving.

I rate SAP SuccessFactors a nine out of ten.

We are using SAP SuccessFactors for our mandatory training.

SAP SuccessFactors is working on making beneficial changes but they are not fast enough. They can improve by making the improvements or updates quicker. Additionally, the user interface could improve, it is not something you want to return to when compared to a solution similar to Instagram.

I have been using SAP SuccessFactors for approximately three years.

SAP SuccessFactors is a very reliable and stable solution.

The scalability of SAP SuccessFactors is good. They are many modules that we could use. For example, they have the Employee Center module where we can expand our employee information, such as which skills we have and career aspirations.

We have approximately 20,000 employees using this solution in my organization.

We plan to continue to use the solution in the future. We do not have plans in our roadmap to change solutions.

I have not contacted the support from SAP SuccessFactors.

I have previously used Saga People, which is a learning platform. It's not the same as SAP SuccessFactors, it does not bring the same capabilities.

The implementation of SAP SuccessFactors is highly complex.

We are a pharma company and in this domain, it's very important to have mandatory training. All the inside notes and email that has been sent to the employees are very heavy and it's not easy to modify them because it's part of the suite. It is very complex to use. It's not easy to change things and if you would like to change things, we need to wait six months. We can wait for a long time, and if there are not any other customers that need the changes we will not receive priority.

We used a third-party integrator in Israel named AKT for the deployment.

This is a very heavy solution suitable for large companies, but not agile enough for my design needs to bring learning for employees.

I rate SAP SuccessFactors a six out of ten.

SAP SuccessFactors is used for people management, it is an HR solution.

The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors.

SAP SuccessFactors' pricing structure could be improved.

I have been using SAP SuccessFactors for two and a half years.

SAP SuccessFactors is highly stable.

The scalability of SAP SuccessFactors is good.

We have approximately 6,000 users using this solution in my organization. We plan to increase our usage as we are a growing business.

Whenever we have an issue with SAP SuccessFactors they respond. SAP SuccessFactors has a well-structured support platform.

We have not previously used other solutions similar to SAP SuccessFactors.

The initial implementation is SAP SuccessFactors straightforward. The full process of deployment took us six months.

We used an integrator firm to do the implementation of SAP SuccessFactors.

We have two to three people managing SAP SuccessFactors.

We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help.

We evaluated other solutions before choosing SAP SuccessFactors.

I rate SAP SuccessFactors an eight out of ten.

I mainly use SuccessFactors for employee and performance management.

SuccessFactors' most valuable feature is performance management.

The integration module is an area that could be improved. In addition, SAP needs to better manage the overlap between HANA, the ERP HR module, and SuccessFactors.

I've been using SuccessFactors for over four years.

We run SuccessFactors on the SAP cloud, so we have no problems other than those typical of cloud technology e.g. interconnection problems.

We use the cloud version of SuccessFactors, so there are no problems with scalability.

There are some problems with SAP's technical support because they're not always very responsive.

Negative

Previously, we used SAP HR.

The initial setup was quite complex, and implementation took a long time, about two years, because of the amount of customization we had to do.

We used an in-house team.

I don't feel we get any ROI from SuccessFactors.

The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features.

I don't think SuccessFactors is quite fit for use as an employee database, and SAP HR may be more suitable. There seems to be some overlap between these two solutions, but neither one has all the capabilities of the other. I would rate SuccessFactors as three out of ten.

We're currently using this solution for recruiting and onboarding; we're implementing a central employee pay system. Everyone in our company uses this solution. We are customers of SAP and I'm an SAP solutions architect. 

SuccessFactors is generally flexible with a lot of good features. It's becoming our core HR system and is a business-critical system for us. Until now, outside of the recruiting and onboarding processes, it was a side system but going forward it's definitely going to be critical.

There are some limiting aspects to this product but I think it's just the nature of the game with any software as a service. From a business perspective, you're limited within a certain boundary. 

The solution is stable.

The solution is scalable.

We don't generally require any technical support. 

I'm not aware of licensing details but I believe it's on the expensive side. 

I recommend this product. Cloud solutions are the way to go, software and service solutions. It's just important to understand what you're going to be getting and keep expectations real. 

I rate this solution eight out of 10. 

SAP SuccessFactors is a human resources solution for businesses, such as workforce planning and analytics.

It can help companies with improving business operations.

The most valuable features of SAP SuccessFactors are onboarding, recruiting, marketing, and performance.

SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases.

I have been using SAP SuccessFactors for approximately six years.

The stability of SAP SuccessFactors is great. I have not had any problems with the system.

The scalability of SAP SuccessFactors is good. We can add extensions to the customer's needs that are not available in the core features. Scalability is possible but some modules have limitations. For example, in Recruiting, I can have a lot of features using business tools, such as building the business role, and NDS meter data framework. However, in Performance, I have a lot of limitations.

I have over 12 customers that are using this solution. We have more customers coming in the near future.

The support from SAP SuccessFactors is good. They were able to solve customer problems regarding integration between modules or some deployments that had issues.

There are a lot of modules and integrations that need to take place while implementing the solution. It is complex to implement. For example, it can be difficult to enable specific groups of users to access certain modules or features.

Once we have the payment from the customer we can deploy the solution in six to eight weeks. This includes all the necessary modules and configurations suitable to the customer's needs.

I would recommend this solution to others.

I rate SAP SuccessFactors an eight out of ten.

Our use cases are made up of two broad categories. The first one is defining or determining goals and the second focuses on behavior. We carry out self-assessments that are then evaluated and the company evaluates performance this way. I'm a public policy specialist.

The product is easy to use and they've recently developed a new and more user-friendly layout where everything is right in front of you. 

The single problem that needs to be solved is that once you submit a form it cannot be edited. It would be helpful if that were a possibility. If I want to make a change, it means going to the HR department to gain access.  

I've been using this solution for two years. 

SAP is a stable product. 

The solution is scalable, we have 2,000 users. 

The company provides good service and accompanying support.

I rate this solution eight out of 10.