Oracle HCM Cloud Reviews

I have completed many projects in human capital and human resources using Oracle HCM Cloud. This is across multiple countries and industries and for areas including workforce deployment, absence management, business intelligence reports, and human capital management.

The most valuable feature is the support for mobile devices. For example, you can open your account, record absences, or review payslips all on your mobile device.

The look and feel of the interface are very nice. It is user-friendly.

It would be very nice if we were able to roll back transactions from data that was loaded with the data loader.

I have been working with HCM Cloud for five years.

Oracle HCM is a stable product.

This solution is scalable. Our clients are medium-sized companies and enterprises. One of our clients has 54,000 employees who are managed using it. Other examples include clients with 56000, 26000, 2400, and as low as 70 employees.

Prior to HCM Cloud, I worked with the Oracle E-Business Suite. I have not worked with products from other vendors.

The initial setup is straightforward and user-friendly. The length of time required for deployment depends on the modules that are being implemented. Implementing the servers will take approximately four months.

Our in-house team implements Oracle HCM for our clients. We have five people in the company who work with Oracle.

Oracle HCM offers many features at a low price. The pricing is very good.

This is a good product and I recommend implementing it.

I would rate this solution a nine out of ten.

Our primary use case is for employee self-service, leave of absence, and when they leave.

The most valuable feature for me is fast reporting. If the data has been put correctly within the system, uploaded, or transferred, then it will be able to give us the correct information as we report. The one thing that I have noticed is whatever you put in the request, it is fast to get you the information.

I would like to make sure that the screens that we are working on, do not  require us to have so many steps and layers of screens and that we could go straight to the point. I am referring to both human resources and employees. 

I have been using Oracle HCM Cloud for the past year.

The system is stable. Sometimes we get a breakdown message but that can be due to a lack of electricity and generator issues and not necessarily a fault in the solution itself.

We currently have over one hundred individuals using the program.

I would rate Oracle HCM Cloud an eight on a scale of one to ten.

My clients use it as their HR system.

Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.

Also, they are quite innovative in terms of bringing in more collaborative versions of self services, for example, chat bots being included in the package. You can really scale up the application in HR.

The performance and reaction time can be improved.

Some of the new features that are released affect the stability. This is an area for improvement as well.

I've been working with this solution for six to seven years.

The stability has improved a lot in recent years.

It can easily scale up.

I would recommend Oracle HCM Cloud to my clients and would rate it at eight on a scale from one to ten.

This is a very comprehensive solution, covering every aspect of the HCM profit cycle and the life cycle. It's got from hire to fire. It also has the additional capability for a balanced scorecard, which is a key component of any company evaluation. That comes as part of the balanced scorecard concept, as part of a strategy process within the HCM product portfolio. It's a huge benefit to anyone taking up the Oracle HCM solution.

I think the interfaces could be improved because when you're going into the landing page,  the interfaces look a bit blunt when they could be more user-friendly. I'd like to see some additional modules around direct integration into healthcare devices. If you have a lot of wearable devices wher the information could be directly put into the system it might be able to predict the probability that someone might go on sick leave, for example. Health and wellness could be incorporated into the system and it would be good to see integration with the wearables within the product. I'd also like to see more integration with AI.

I've been using this solution for close to four years. 

This is a stable product. 

Scalability is easily achieved because it's on cloud. 

The technical support of Oracle is extremely good because they have a defined platform, and everything is clear. One area that could be improved is when requests are made and they move it across different time zones over the period of a day. In the morning, it might go to Asia and if the issue hasn't been solved by the end of the day there, it gets shifted to Europe which can be frustrating.

With the correct knowledge, the setup is relatively straightforward. It's not a download and install solution like MS office so you need people who know the product. And it's not a difficult process to configure the module because the options for customizations are standardized within the solution itself. The process and procedures for getting the add-on, or the additional functionalities included in the solution are clearly defined in terms of how the customization would work within that solution. You need to have a technical, functional consultant to do the configuration, customizations or any additions that might be required. 

I rate this solution eight out of 10. 

I work in Saudi Arabia, the localization is most valuable. This solution has localized the payroll which is a good thing. They are providing the same service to HR with the core HRMS system without budgets procuring separately. Performance talent management, Oracle performance management, and recruiting were different before. Previously, it was video recruiting and onboarding, now they have integrated it into a complete solution.

Cloud learning can be improved. There should be better integration with courses from other platforms. The courses should be able to be brought into the system and available for the user's software company.

In a future release, Oracle needs to provide a tool that is easily customizable. It also requires a lot of effort trying to develop in Oracle Cloud. There should be a visual builder tool like they provide for Oracle customer for visual customer services. This visual builder is a similar type of service for all applications that is available and it would be much better.

I have been using this solution for approximately six years.

The solution is stable.

Most of our clients are medium to large scale businesses.

I have found the technical support to be helpful. Most of all the support services are good.

The implementation can take up to six months. This time depends on what module is being installed. For example, if a company is implementing a finance supply chain HCM and they want to deploy all the rest of the resources at the same time it will take five months maximum.

The solution is expensive.

I rate Oracle HCM Cloud an eight out of ten.

We have roughly 4,000 customers using Oracle HCM Cloud.

There are a lot of features. I cannot say which is the most valuable. All of them complete each other.

There should be more digital assistance included, like chatbots.

The manager should have more control over direct and indirect reports. In short, the user experience and the user-interface need to be enhanced — especially for management.

I have been using Oracle HCM Cloud for four years.

This solution is very stable. I would give the stability a rating of 90%.

It's in the cloud, so, scalability-wise, you cannot control it; however, I can say that it's very flexible.

The technical support is very good.

Before we started using Oracle HCM Cloud, we used an in-house, customized solution.

I set it up myself. The initial setup is not complex, but it's not simple either, it's somewhere in between. 

On average, it's not a cheap solution.

Make sure that the person who implements it really knows the product.

On a scale from one to ten, I would give this solution a rating of eight. I would give it a higher rating if they improved the UI and user experience, and reduced the price.

I am a consultant. We use this solution sometimes, as projects with our customers, and they use Oracle.

From the feedback that I get, the functional side of the payroll could be improved. 

Customers need an additional solution to run their core HR, and cloud coverage is not extensive enough.

I have been dealing with this solution on and off for 15 years.

I think that it's stable. I don't believe that there are any issues.

This solution is scalable.

I didn't complete the setup initially, but I feel that it is straightforward.

I would rate this solution a seven out of ten.

We use Oracle HCM (Human Capital Management) to help set and maintain performance goals. This encompasses HCM, Human Resources, and critical learning.

This product has improved our handling of human resources. For example, before the implementation of this system, we submitted vacation requests on hard copy letters for approval. That took time and was a little clumsy. Now we do not have to call management for things like emergency leave. We just submit the requests and get permission without extra steps. It helps us to efficiently process these events.

If you deploy the product so that it is available from anywhere, employees can submit vacation requests so resources and expectations can be managed. What the most important thing is that we monitor goals, performance and prospective plans. But there are many, many valuable features.

The interface is easy already, but if you improve user interface  — any upgrade of that sort — they will improve the product. We notice an improvement with every update and they should continue to do that.

In our next phase of the deployment, we want to implement the financial modules which has been part of our plan for a while. That is just the deployment of something that already exists in the product. Oracle HCM in some countries only has the payroll module on-premises. We can use it that way, but we would like them to include all countries to be cloud so that it is available in our preferred deployment. Currently, payroll in Egypt is on-premises only because of regulations. We need to be on the cloud so we look forward to that.

Right now, we don't need anything that is really a new feature. Our company will start to more fully utilize the current features already available.

The stability is also very good. In some ways, this is like the scalability. We do not have trouble with load changes.

I think this product has great scalability. Expanding our usage to any number of employees has not been a problem with this product. Every day our employees submit various requests and the performance does not lag. For the modules that we use daily in our system with various loads, it really works as expected.

We have a service agreement with Oracle technical support. When we call them directly, they respond to us quickly and the support and answers they offer are good.

The implementation was complex. We needed a third-party Oracle partner to help us to set up the solution. It needed more analysis, more configuration, and more setup steps than most products we deploy, and it took a long time to go live.

It took three months to go to production live with our team of four and the partner's team of another five people. That included three consultants and one developer. Five or six were always on the project but it varied up to ten people.

We did seek assistance through an Oracle partner.

We negotiated to get a discount and we got a big discount. Normally this product is a little bit expensive something compared with similar solutions. But it is a good value because of what it does.

On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else.

This is a perfect product that I recommend to any company that is trying to implement a solution for better management of HR and human capital management.

One big lesson we learned from implementing this product is that this was the first implementation for me on the cloud. I learned about cloud-based technologies, and I learned many things about modular HR. Working this way it helps to scope and plan a good project to make it easier and better to implement and to realize.

On a scale from one to ten, where one is the worst and ten is the best, I would rate Oracle HCM cloud as an eight. To become a ten, they have to work on small things. For example, sometimes users get errors where they make simple mistakes like their location. It could just continue to improve and to be more user-friendly. Their file interface is not user-friendly and they should replace it with a better file app.