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IT Director at Guangdong Technion Institute of Technology
Real User
Stable, good support, and works well for payroll, but the access speed in China needs improvement
Pros and Cons
  • "We have not had any issues with the stability of this solution."
  • "I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace."

What is our primary use case?

We use this solution to manage our employee's information and their salaries. 

Generally, we use it for payroll purposes.

What is most valuable?

The system is okay and works well for us.

What needs improvement?

I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace.

The access and speed should be increased.

For how long have I used the solution?

I have been using Oracle HCM Cloud for three years.

We are using the latest version. It's a cloud-based solution.

Buyer's Guide
Oracle HCM Cloud
August 2025
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?

We have not had any issues with the stability of this solution.

What do I think about the scalability of the solution?

As a cloud solution, it's definitely scalable.

If we pay more, we get more features and functionalities. These include options such as recruitment and performance reviews. In general, it's very scalable.

We have 185 users in our organization.

How are customer service and support?

Technical support is fine. We are satisfied with the level of support that we have.

It's an additional cost for higher-level support.

How was the initial setup?

There is no installation required, as it is a cloud-based solution.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are on a yearly basis.

The price could be cheaper. We want it to be as cheap as possible.

What other advice do I have?

Oracle HCM Cloud is a part of Oracle Cloud ERP.

Definitely, I would recommend this solution to others who are interested in using it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1484043 - PeerSpot reviewer
Associate Vice President at a tech services company with 501-1,000 employees
Real User
Good at building to client's needs with a robust roadmap and an all-around solid product
Pros and Cons
  • "The solution is very good at building out a roadmap based on client needs and feedback."
  • "The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."

What is most valuable?

They've really taken the best of breed from another product. With the products that they're using, like HCM and Finance, they're very solid. 

The solution is very good at building out a roadmap based on client needs and feedback. 

What needs improvement?

The solution is still quite young, as a cloud service.

They just need to keep enhancing, listening to the customers, and enhancing the business needs of the customers. They need to really get their student administration system out. They need to get that done so that we can purchase that and implement it.

All systems are still growing, and they're enhancing those. I can't say really a specific area of functionality, or feature is lacking. It goes back to overall just listening to the clients and the business needs and enhance from that.

The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration.

For how long have I used the solution?

We've been working with the solution for four or five years at this point. We're new to the cloud.

How are customer service and technical support?

In general, the company is very good at receiving feedback and improving on their solution.

What's my experience with pricing, setup cost, and licensing?

The solution has a SaaS licensing model.

What other advice do I have?

We are a partner and have a relationship with a vendor.

As we use the cloud deployment model, we are always on the latest version of the solution. You don't have a choice. It automatically updates everything regularly.

This application is a software as a service model. Oracle hosts this. It's on their infrastructure. I'm not sure where they have their own infrastructure, however.  

I would rate this solution at an eight out of ten. It's my understanding that they are still enhancing a lot of things and there is still a lot of growth ahead for the product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle HCM Cloud
August 2025
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Director : Oracle GRC at Technology Risk Partners
Real User
Good support for mobile devices, and an interface with a nice look and feel
Pros and Cons
  • "The most valuable feature is the support for mobile devices."
  • "It would be very nice if we were able to roll back transactions from data that was loaded with the data loader."

What is our primary use case?

I have completed many projects in human capital and human resources using Oracle HCM Cloud. This is across multiple countries and industries and for areas including workforce deployment, absence management, business intelligence reports, and human capital management.

What is most valuable?

The most valuable feature is the support for mobile devices. For example, you can open your account, record absences, or review payslips all on your mobile device.

The look and feel of the interface are very nice. It is user-friendly.

What needs improvement?

It would be very nice if we were able to roll back transactions from data that was loaded with the data loader.

For how long have I used the solution?

I have been working with HCM Cloud for five years.

What do I think about the stability of the solution?

Oracle HCM is a stable product.

What do I think about the scalability of the solution?

This solution is scalable. Our clients are medium-sized companies and enterprises. One of our clients has 54,000 employees who are managed using it. Other examples include clients with 56000, 26000, 2400, and as low as 70 employees.

Which solution did I use previously and why did I switch?

Prior to HCM Cloud, I worked with the Oracle E-Business Suite. I have not worked with products from other vendors.

How was the initial setup?

The initial setup is straightforward and user-friendly. The length of time required for deployment depends on the modules that are being implemented. Implementing the servers will take approximately four months.

What about the implementation team?

Our in-house team implements Oracle HCM for our clients. We have five people in the company who work with Oracle.

What's my experience with pricing, setup cost, and licensing?

Oracle HCM offers many features at a low price. The pricing is very good.

What other advice do I have?

This is a good product and I recommend implementing it.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Real User
Customized direct usage, with stability regardless of external interruptions, and scalable
Pros and Cons
  • "The most valuable feature is fast reporting."
  • "I would like to see more direct access for both human resources and employees without so many screens to navigate."

What is our primary use case?

Our primary use case is for employee self-service, leave of absence, and when they leave.

What is most valuable?

The most valuable feature for me is fast reporting. If the data has been put correctly within the system, uploaded, or transferred, then it will be able to give us the correct information as we report. The one thing that I have noticed is whatever you put in the request, it is fast to get you the information.

What needs improvement?

I would like to make sure that the screens that we are working on, do not  require us to have so many steps and layers of screens and that we could go straight to the point. I am referring to both human resources and employees. 

For how long have I used the solution?

I have been using Oracle HCM Cloud for the past year.

What do I think about the stability of the solution?

The system is stable. Sometimes we get a breakdown message but that can be due to a lack of electricity and generator issues and not necessarily a fault in the solution itself.

What do I think about the scalability of the solution?

We currently have over one hundred individuals using the program.

What other advice do I have?

I would rate Oracle HCM Cloud an eight on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1485189 - PeerSpot reviewer
Consultant at a financial services firm with 1-10 employees
Consultant
Has a good analytics feature, timely product updates, and you can work with it from any place
Pros and Cons
  • "What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."
  • "It's not so easy to customize as it's cloud-based."

What is most valuable?

What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud.

What I also found valuable in the product is that since it's on cloud, you can work with it from any place.

What needs improvement?

In terms of room for improvement, Oracle HCM Cloud is okay in general, so I don't know if it needs to be improved currently. It's a very complete solution. The payroll has been added to Oracle HCM Cloud, and even its analytics feature is very good, so I find the product okay, though it's not so easy to customize as it's cloud-based.

For how long have I used the solution?

I've been using Oracle HCM Cloud for eight years.

What do I think about the stability of the solution?

Oracle HCM Cloud is okay, stability-wise.

What do I think about the scalability of the solution?

Oracle HCM Cloud is a scalable product.

How are customer service and support?

Technical support for Oracle HCM Cloud is okay.

What other advice do I have?

The number of users of Oracle HCM Cloud depends on the project. For example, it could be from five hundred employees to ten thousand employees. I'm not the one who decides on increasing the usage of the product.

My rating for Oracle HCM Cloud is nine out of ten because not everything can be perfect.

My company is an Oracle partner.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1240797 - PeerSpot reviewer
Solution Specialist at a computer software company with 10,001+ employees
MSP
Stable and easy to use
Pros and Cons
  • "HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
  • "HCM's analytics features could be improved."

What is our primary use case?

I mainly use HCM Cloud to manage the timesheet to access our payroll and see current roles.

What is most valuable?

HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.

What needs improvement?

HCM's analytics features could be improved.

For how long have I used the solution?

I've been using Oracle HCM Cloud for nine years.

What do I think about the stability of the solution?

HCM Cloud is pretty stable, and we get clear communication when updates are going to cause outages.

What do I think about the scalability of the solution?

HCM Cloud is scalable.

Which solution did I use previously and why did I switch?

I previously used SAP.

What other advice do I have?

I would give HCM Cloud a rating of nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1848291 - PeerSpot reviewer
Manager at a tech services company with 10,001+ employees
Real User
Provides new features on a quarterly basis
Pros and Cons
  • "Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."
  • "The performance and reaction time can be improved."

What is our primary use case?

My clients use it as their HR system.

What is most valuable?

Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.

Also, they are quite innovative in terms of bringing in more collaborative versions of self services, for example, chat bots being included in the package. You can really scale up the application in HR.

What needs improvement?

The performance and reaction time can be improved.

Some of the new features that are released affect the stability. This is an area for improvement as well.

For how long have I used the solution?

I've been working with this solution for six to seven years.

What do I think about the stability of the solution?

The stability has improved a lot in recent years.

What do I think about the scalability of the solution?

It can easily scale up.

What other advice do I have?

I would recommend Oracle HCM Cloud to my clients and would rate it at eight on a scale from one to ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Project Manager at Appstec Technology Services
Real User
Localized payroll, well integrated, and reliable
Pros and Cons
  • "This solution has localized the payroll which is a good thing."
  • "Cloud learning can be improved."

What is most valuable?

I work in Saudi Arabia, the localization is most valuable. This solution has localized the payroll which is a good thing. They are providing the same service to HR with the core HRMS system without budgets procuring separately. Performance talent management, Oracle performance management, and recruiting were different before. Previously, it was video recruiting and onboarding, now they have integrated it into a complete solution.

What needs improvement?

Cloud learning can be improved. There should be better integration with courses from other platforms. The courses should be able to be brought into the system and available for the user's software company.

In a future release, Oracle needs to provide a tool that is easily customizable. It also requires a lot of effort trying to develop in Oracle Cloud. There should be a visual builder tool like they provide for Oracle customer for visual customer services. This visual builder is a similar type of service for all applications that is available and it would be much better.

For how long have I used the solution?

I have been using this solution for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Most of our clients are medium to large scale businesses.

How are customer service and technical support?

I have found the technical support to be helpful. Most of all the support services are good.

What about the implementation team?

The implementation can take up to six months. This time depends on what module is being installed. For example, if a company is implementing a finance supply chain HCM and they want to deploy all the rest of the resources at the same time it will take five months maximum.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate Oracle HCM Cloud an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.