All nine product modules have been implemented.
Regional Director at a consultancy with 11-50 employees
A high-priced solution that needs stronger performance integration
Pros and Cons
- "All the features are good."
- "Occasionally there are problems with stability."
- "I rate this solution a three out of ten."
What is our primary use case?
What is most valuable?
All the features are good. It is primarily focused on recruitment core, HR management, and performance goals.
What needs improvement?
The price is high, and other products in the market are about 30% less expensive. They should have stronger goals and performance integration in the next release.
For how long have I used the solution?
We have four years of hands-on experience with Oracle HCM Cloud.
Buyer's Guide
Oracle HCM Cloud
September 2026
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What do I think about the stability of the solution?
Occasionally there are problems with stability because it's new. We have issues when we implement and run time.
What do I think about the scalability of the solution?
It is a scalable product, and it does not require much maintenance. We have a team of three that manages the solution.
How are customer service and support?
I rate the technical support a six out of ten. They do not have continuity on a ticket, and different people can manage the same request.
How was the initial setup?
The initial setup is fairly straightforward. I rate the setup a ten out of ten.
What's my experience with pricing, setup cost, and licensing?
It can cost over a million dollars to set up Oracle HCM Cloud on a large project.
What other advice do I have?
I rate this solution a three out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Integrator
Product Owner / HR / Project Manager with 1,001-5,000 employees
Mobile responsive, very scalable, but needs to be more user friendly for employees
Pros and Cons
- "I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have."
- "I am using Oracle HCM Cloud for human resources management and we have found it to be a very good fit."
- "I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools."
What is our primary use case?
I am using Oracle HCM Cloud for human resources management and we have found it to be a very good fit. I use it for recruitment, time, attendance, talent management, learning, and performance management.
What is most valuable?
I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have. It also has the ability to adapt to your own ways of work.
What needs improvement?
I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools. I believe this is the way forward. I would like to see them make it easy and simple for employees to use it.
For how long have I used the solution?
I have been working with Oracle HCM Cloud now for nearly four years.
What do I think about the stability of the solution?
We have found Oracle HCM Cloud very stable.
What do I think about the scalability of the solution?
It is definitely scalable. We started with a specific entity and now we have moved all four thousand in the group onto it. You do not have to start over again because it provides a global route, which you can reuse in your implementation.
How are customer service and support?
You do get regular access to resources from Oracle. You have a customer portal where you can exchange with other customers and with technical people. We have regular engagements with the CSM. We have access to resources on their website and there are webinars all the time. It is just a matter of how you organize internally to make time for it and stay up to date. You can subscribe to learning courses and receive certification. You are able to maintain that certification.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We were using an on-premises solution as they moved to the cloud so did we.
How was the initial setup?
I would not say it was either straightforward or complex. It was a change and like all changes, people need time to adjust. When you have been using specific software for ten years and you change it is not in human behavior to always jump and welcome change. I would say that overall, we had a slow but gradual welcome from the employees. It is a journey. You always continue to grow and develop with the new releases. During this pandemic, so many things have changed and employees are constantly looking for experiences that come closer to what you get on a retail store app.
What about the implementation team?
The way Oracle article works is that they would partner with implementation partners, so we would naturally go in that direction. It was a mix in the beginning. We definitely hired implementation partners and intuition partners. We work side by side with them so that we could, ourselves, build skills internally. Four years later, we are definitely more competent in many areas and at the same time, we still do consult. We have implementation partners on very specific projects where it is required.
What other advice do I have?
I would recommend taking the time to really discover the product that is being offered. There are a lot of products and features available. Take that time to really understand how they all bundled together before you decide. In addition, the sequence in which it is recommended to implement the different modules is important. I would rate Oracle HCM Cloud a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle HCM Cloud
September 2026
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,322 professionals have used our research since 2012.
Consultant at a financial services firm with 1-10 employees
Has a good analytics feature, timely product updates, and you can work with it from any place
Pros and Cons
- "What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."
- "It's not so easy to customize as it's cloud-based."
What is most valuable?
What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud.
What I also found valuable in the product is that since it's on cloud, you can work with it from any place.
What needs improvement?
In terms of room for improvement, Oracle HCM Cloud is okay in general, so I don't know if it needs to be improved currently. It's a very complete solution. The payroll has been added to Oracle HCM Cloud, and even its analytics feature is very good, so I find the product okay, though it's not so easy to customize as it's cloud-based.
For how long have I used the solution?
I've been using Oracle HCM Cloud for eight years.
What do I think about the stability of the solution?
Oracle HCM Cloud is okay, stability-wise.
What do I think about the scalability of the solution?
Oracle HCM Cloud is a scalable product.
How are customer service and support?
Technical support for Oracle HCM Cloud is okay.
What other advice do I have?
The number of users of Oracle HCM Cloud depends on the project. For example, it could be from five hundred employees to ten thousand employees. I'm not the one who decides on increasing the usage of the product.
My rating for Oracle HCM Cloud is nine out of ten because not everything can be perfect.
My company is an Oracle partner.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solution Specialist at a computer software company with 10,001+ employees
Stable and easy to use
Pros and Cons
- "HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
- "HCM's analytics features could be improved."
What is our primary use case?
I mainly use HCM Cloud to manage the timesheet to access our payroll and see current roles.
What is most valuable?
HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.
What needs improvement?
HCM's analytics features could be improved.
For how long have I used the solution?
I've been using Oracle HCM Cloud for nine years.
What do I think about the stability of the solution?
HCM Cloud is pretty stable, and we get clear communication when updates are going to cause outages.
What do I think about the scalability of the solution?
HCM Cloud is scalable.
Which solution did I use previously and why did I switch?
I previously used SAP.
What other advice do I have?
I would give HCM Cloud a rating of nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech services company with 10,001+ employees
Provides new features on a quarterly basis
Pros and Cons
- "Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."
- "The performance and reaction time can be improved."
What is our primary use case?
My clients use it as their HR system.
What is most valuable?
Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.
Also, they are quite innovative in terms of bringing in more collaborative versions of self services, for example, chat bots being included in the package. You can really scale up the application in HR.
What needs improvement?
The performance and reaction time can be improved.
Some of the new features that are released affect the stability. This is an area for improvement as well.
For how long have I used the solution?
I've been working with this solution for six to seven years.
What do I think about the stability of the solution?
The stability has improved a lot in recent years.
What do I think about the scalability of the solution?
It can easily scale up.
What other advice do I have?
I would recommend Oracle HCM Cloud to my clients and would rate it at eight on a scale from one to ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technology Consulting Manager at a computer software company with 10,001+ employees
Beneficial self-services, reliable, and responsive support
Pros and Cons
- "The most valuable features in Oracle HCM Cloud are the employee and manager self-services."
- "Oracle HCM Cloud has helped the organization by harmonizing the processes."
- "The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."
What is our primary use case?
Oracle HCM Cloud is used to analyze the HR processes mainly.
How has it helped my organization?
Oracle HCM Cloud has helped the organization by harmonizing the processes. It simplifies the user experience and helps the end-users generally.
What is most valuable?
The most valuable features in Oracle HCM Cloud are the employee and manager self-services.
What needs improvement?
The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker.
For how long have I used the solution?
I have been using Oracle HCM Cloud for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Oracle HCM Cloud is scalable, and it is easy to do.
HR departments are typically using this solution.
How are customer service and support?
The Oracle support is good, they have been responsive.
How was the initial setup?
The initial setup is straightforward. The full deployment can take approximately one year.
What's my experience with pricing, setup cost, and licensing?
There is a subscription to use this solution, and there can be additional fees.
What other advice do I have?
I rate Oracle HCM Cloud a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director & Chro at Tecple Innoventive Solutions Pvt Ltd
Highly scalable, good application integration, and setup straightforward
Pros and Cons
- "The solution has good integration with other applications."
- "Oracle HCM Cloud is scalable, and Oracle is spending a lot of effort in research and development to increase scalability and speed with the high demand for mobile usage, with approximately 30,000 users using this solution in my organization."
- "I was part of a program I went to where I had a discussion on the latest innovation of the Oracle HCM. I think some of the newer technology innovations, such as gamification and consumerization are areas that could be improved."
What is our primary use case?
Oracle HCM Cloud can be used for workforce management.
What is most valuable?
The solution has good integration with other applications.
What needs improvement?
I was part of a program I went to where I had a discussion on the latest innovation of the Oracle HCM. I think some of the newer technology innovations, such as gamification and consumerization are areas that could be improved. Additionally, there are certain areas of global compliance where there could be improvements. We use a lot of standalone applications for these elements and we are looking forward to having those elements all in one application.
For how long have I used the solution?
I have been using Oracle HCM Cloud for approximately eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Oracle HCM Cloud is scalable. Oracle is spending a lot of effort in research and development to increase scalability and speed with the high demand for mobile usage.
We have approximately 30,000 users using this solution in my organization.
Which solution did I use previously and why did I switch?
In a previous organization, I used Workday.
How was the initial setup?
The implementation of the solution is easy because it is a cloud solution.
What's my experience with pricing, setup cost, and licensing?
There is a license required for the use of this solution and we are on an annual license.
What other advice do I have?
I would recommend this solution to others if it fits their organization's use case.
I rate Oracle HCM Cloud an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager - Software Solutions at a tech services company with 201-500 employees
Very comprehensive with the additional capability for a balanced scorecard
Pros and Cons
- "Offers a good balanced scorecard capability."
- "This is a very comprehensive solution, covering every aspect of the HCM profit cycle and the life cycle."
- "The interface could be more user friendly."
- "The interfaces could be improved because when you're going into the landing page, the interfaces look a bit blunt when they could be more user-friendly."
What is most valuable?
This is a very comprehensive solution, covering every aspect of the HCM profit cycle and the life cycle. It's got from hire to fire. It also has the additional capability for a balanced scorecard, which is a key component of any company evaluation. That comes as part of the balanced scorecard concept, as part of a strategy process within the HCM product portfolio. It's a huge benefit to anyone taking up the Oracle HCM solution.
What needs improvement?
I think the interfaces could be improved because when you're going into the landing page, the interfaces look a bit blunt when they could be more user-friendly. I'd like to see some additional modules around direct integration into healthcare devices. If you have a lot of wearable devices wher the information could be directly put into the system it might be able to predict the probability that someone might go on sick leave, for example. Health and wellness could be incorporated into the system and it would be good to see integration with the wearables within the product. I'd also like to see more integration with AI.
For how long have I used the solution?
I've been using this solution for close to four years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
Scalability is easily achieved because it's on cloud.
How are customer service and technical support?
The technical support of Oracle is extremely good because they have a defined platform, and everything is clear. One area that could be improved is when requests are made and they move it across different time zones over the period of a day. In the morning, it might go to Asia and if the issue hasn't been solved by the end of the day there, it gets shifted to Europe which can be frustrating.
How was the initial setup?
With the correct knowledge, the setup is relatively straightforward. It's not a download and install solution like MS office so you need people who know the product. And it's not a difficult process to configure the module because the options for customizations are standardized within the solution itself. The process and procedures for getting the add-on, or the additional functionalities included in the solution are clearly defined in terms of how the customization would work within that solution. You need to have a technical, functional consultant to do the configuration, customizations or any additions that might be required.
What other advice do I have?
I rate this solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Director at Guangdong Technion Institute of Technology
Stable, good support, and works well for payroll, but the access speed in China needs improvement
Pros and Cons
- "We have not had any issues with the stability of this solution."
- "As a cloud solution, it's definitely scalable."
- "I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace."
What is our primary use case?
We use this solution to manage our employee's information and their salaries.
Generally, we use it for payroll purposes.
What is most valuable?
The system is okay and works well for us.
What needs improvement?
I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace.
The access and speed should be increased.
For how long have I used the solution?
I have been using Oracle HCM Cloud for three years.
We are using the latest version. It's a cloud-based solution.
What do I think about the stability of the solution?
We have not had any issues with the stability of this solution.
What do I think about the scalability of the solution?
As a cloud solution, it's definitely scalable.
If we pay more, we get more features and functionalities. These include options such as recruitment and performance reviews. In general, it's very scalable.
We have 185 users in our organization.
How are customer service and technical support?
Technical support is fine. We are satisfied with the level of support that we have.
It's an additional cost for higher-level support.
How was the initial setup?
There is no installation required, as it is a cloud-based solution.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are on a yearly basis.
The price could be cheaper. We want it to be as cheap as possible.
What other advice do I have?
Oracle HCM Cloud is a part of Oracle Cloud ERP.
Definitely, I would recommend this solution to others who are interested in using it.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager at Appstec Technology Services
Localized payroll, well integrated, and reliable
Pros and Cons
- "This solution has localized the payroll which is a good thing."
- "I work in Saudi Arabia, the localization is most valuable as this solution has localized the payroll and they are providing the same service to HR with the core HRMS system without budgets procuring separately."
- "Cloud learning can be improved."
What is most valuable?
I work in Saudi Arabia, the localization is most valuable. This solution has localized the payroll which is a good thing. They are providing the same service to HR with the core HRMS system without budgets procuring separately. Performance talent management, Oracle performance management, and recruiting were different before. Previously, it was video recruiting and onboarding, now they have integrated it into a complete solution.
What needs improvement?
Cloud learning can be improved. There should be better integration with courses from other platforms. The courses should be able to be brought into the system and available for the user's software company.
In a future release, Oracle needs to provide a tool that is easily customizable. It also requires a lot of effort trying to develop in Oracle Cloud. There should be a visual builder tool like they provide for Oracle customer for visual customer services. This visual builder is a similar type of service for all applications that is available and it would be much better.
For how long have I used the solution?
I have been using this solution for approximately six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Most of our clients are medium to large scale businesses.
How are customer service and technical support?
I have found the technical support to be helpful. Most of all the support services are good.
What about the implementation team?
The implementation can take up to six months. This time depends on what module is being installed. For example, if a company is implementing a finance supply chain HCM and they want to deploy all the rest of the resources at the same time it will take five months maximum.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate Oracle HCM Cloud an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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