Oracle HCM Cloud Reviews

The newer Redwood team is more client-focused and this is very valuable.

What's not working that well at the moment is the information flow between the different HR modules. This can be improved by Oracle.

I have been working with Oracle HCM Cloud for six years. 

The solution is very stable. 

There are 250 users.

The initial setup is easy. 

The pricing is reasonable. 

Overall, I rate the solution an eight out of ten. 

Oracle HCM Cloud is used for enterprise expenses and modules. It is also used for managing the workforce's jobs, positions, and roles.

Oracle HCM Cloud offers several valuable features, including financial, procurement, and expense clouds. Additionally, the solution's ability to manage employee churn rate, expense reporting, and user-friendliness are noteworthy features. For financial management, users can integrate with a subscription through the Accounting Hub. The procure-to-pay and order-to-cash processes are seamless in Oracle HCM Cloud. Once all configurations are in place, users can enjoy a smooth experience. Also, the solution's performance is very good.

It requires to improve its SaaS products, cash flows, and delivery APIs as we are encountering 500 or 404 errors within our organization. Additionally, enhancements must be made to the SaaS API and Oracle ERP Cloud. Having a tool for continuous integration and deployment would also be beneficial. Moreover, limitations related to file size need to be addressed. Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown. Therefore, Oracle should provide users with information on their utilization and threshold limits, such as increasing memory or scaling up or down on CPUs. We are looking for such recommendations from Oracle.

Our company has been using Oracle HCM Cloud, and in a couple of months, it will mark the completion of two years.

It is a stable solution.

Oracle HCM Cloud is a scalable solution, especially since the cloud version is scalable vertically and horizontally. In our organization, more than 100 employees use the solution. Also, in our organization, we do have plans to increase its usage.

At our workplace, we have contacted Oracle's technical support. I rate the solution's technical support a seven out of ten. I would like to see the support for API integration improve.

Neutral

In PeopleSoft, we are using its financials. Currently, we migrated to an ERP solution. So, we are just using the PeopleTools and the application, in which the tools can be upgraded. In my organization, we have a large user base where we integrate the data with Workday. PeopleSoft HCM and Workday were the options we were using before choosing Oracle HCM Cloud. So, we moved away from PeopleSoft and implemented Oracle Cloud ERP, and that's when we bought Oracle HCM Cloud. The main reason for doing so was the expenses.

The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult.

It has only been 18 months since implementation. So, it is too early to calculate the ROI. We need another six months to consider the ROI calculation.

Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users.

Oracle HCM Cloud can be a viable option for organizations, provided the configurations and rules are properly implemented. The solution tends to work better when an organization does not have much employee turnover or churn rate. However, once a year, in the event of a churn-out of 60,000 employees in a single day, there may be delays in synchronizing certain details. Overall, I rate this solution an eight out of ten.

In my current company, we are using Taleo for recruitment. However, Taleo is not used as completely. It's more used by the end user. Here, we are using the solution for global HR, payroll, self-service, and absence management. We are using it as a full-fledged product.

While it is a beautiful solution in terms of design, we are facing some issues on the payroll side. When payroll processing, we are getting rising service requests and we are getting delayed responses from support. It can take 20 to 30 days to get a solution. 

I'm working on SaaS environment and we are not able to build some business condition validations like validations.

For example, if you use a business trip request feature, we are having some validations, yet we have to check the budget availability. We are capturing that budget availability yet we are not able to do the consolidation and documentation. It's not seamless. 

The application design is beautiful. The applications pages and navigation are very clear.

It is very easy to set up and implement. 

It's not very stable. We have been getting many bugs.

We're not receiving the proper support.

We're having issues with business validation features. 

I've been using the solution for almost four years. 

We're hoping there will be more stability by the end of the year. Right now, it is unstable, and there are bugs. We've dealt with them since day one. That said, many bugs have been resolved. It's getting better. Right now, I'd rate the stability at a six or seven out of ten. 

The solution is scalable and compatible in terms of expanding outward. It's not a problem. 

Technical support is not good. Even if we rate the severity and the need is high, they won't reply fast. They aren't available 24/7. We've done many escalations and they just aren't quick to respond. For example, when something is going wrong with payroll, that's something that needs to be fixed fast. And yet, they just don't move on it. 

The setup is real easy. When compared to the previous version, it's quite simple. Of course, users need to understand a little bit of mapping. That will take some time to understand. For me, it has taken more than one hour to get that complete data flow under mapping sorted out.

Since I am confident with the setup, I can jump right into production. I'm not doing development; I'm just doing setups.

Sometimes there is maintenance. For example, the customer will need some enhancements. There might need to be reporting extensions added. However, it's manageable. It's not a big issue if maintenance needs to be done.

I don't have any visibility on the pricing or licensing. 

I'm a developer and lead consultant. 

I'm currently working with the latest version of the solution. 

In comparison to other solutions, this product is very beautiful. It's a pretty good product overall. 

I'd rate the solution seven out of ten. 

We are the finance department for an insurance company. We use Oracle HCM Cloud for general ledger and for bookkeeping purposes.

We sometimes use Oracle HCM Cloud for expense reimbursements, procurements, and HR-related items, such as annual leave, tracking, and terminations.

Oracle HCM Cloud helped our organization in terms of the governance structure. It has a strong governance background and has helped us to form a solid structure and approval flow to help us to maintain all the controls over our typical processes.

Our overall evaluation of Oracle HCM Cloud as a general ledger tool is mixed. It is a comprehensive and versatile piece of software.

We have received some unfavorable feedback regarding Oracle HCM Cloud's performance. This has led us to investigate alternative solutions. In my own experience, I have struggled with the slowness of the cloud assessment and the overwhelming complexity of the software's robust architecture. I have reservations about sharing any positive experiences I may have had with the solution.

There are too many functions in the backend of Oracle HCM Cloud, and sometimes, we cannot disable some functions to help us to streamline or to speed up the loading process.

I have been using Oracle HCM Cloud for approximately three years.

On the backend, we have not experienced any difficulties, such as data loss or unexpected downtime. However, the user interface presents various issues such as server connection problems and errors, resulting in the need to close our browser and wait for several minutes before reconnecting to the cloud.

The connection issue seems to only affect this particular software as we have not experienced any problems connecting to other websites. As for performance, some backend batch processes, such as the data model, run efficiently which is a positive aspect. However, when heavily utilizing the user interface, batch problems seem to occur frequently.

The scalability of the solution is wonderful, we use the integration cloud. 

I have used other similar solutions.

The installation of Oracle HCM Cloud is difficult. It took us eight months to implement and three months of operations.

I rate the initial setup of Oracle HCM Cloud a three out of ten.

We use the help from Oracle HCM Cloud for the implementation.

The data traffic cost is expensive. The solution can scale up beyond my imagination, but the cost can rise up easily.

We evaluated NetSuite.

We have a team of five that does the maintenance of the solution.

My advice to others is for them to try out the solution to see if it fits their use case.

I rate Oracle HCM Cloud a five out of ten.

It's for HCM, onboarding users, and managing employees.

The solution is deployed on the cloud, and we always use the latest version.

There are more than 1,000 people using this solution in my organization when they want to create or expand their learning system.

In terms of ERP, it's a good product. It's convenient.

It could be more user-friendly.

I've been using this solution for 18 months.

It's stable.

It's scalable.

Technical support is okay.

Setup isn't easy, but it's not difficult either.

We used a consultant for deployment.

I would rate this solution 7 out of 10.

For those who want to start using this solution, I recommend that they train and set aside some time for the upgrade testing.

I like the interfaces, and they are fine. I would like to see more interfaces.

The data uploading part and backup could be better. They are a bit complex.
Oracle is continuously changing it from one functionality to another. It's a bit unstable right now, and it's basically on the backend data upload part. If I have to upload, for example, data for 100 employees, it's a bit of a challenge for an end-user.

It can be difficult if you're not a technical person and an end-user like me. I administer the platform, and if I get a request to upload and I'm not a technical person, then I'm just lost. I have to do some research and then complete the task. But it's evolving, and I hope it's more user-friendly in the future.

In the next release, I would like a more stable mobile application. The current version isn't very stable. It takes time to open, and although they have come up with new UI pages, a few open areas need to be addressed.

I would also like to see more robust and user-friendly data uploading techniques that would be helpful for end users like us. We don't have a technical background, and we just want to upload the data for our day-to-day operations.

I have been using Oracle HCM Cloud for four or five years.

Oracle HCM Cloud is a stable product.

Oracle HCM Cloud is highly scalable. It can cater to 50 employees or 15,000. That's how many users we have currently, so I think it's fine.

Technical support is good, but sometimes it takes time. The solution provider is accurate, but sometimes it takes time to make them understand what we are facing. Once the issue is clear and understood, they provide a high-quality solution.

Positive

The initial setup is straightforward. We implemented this solution in 2016 or 2017. I think it took about eight to nine months to deploy this solution.

Our in-house team deployed this solution. One or two people can maintain Oracle HCM Cloud. If it's on a daily basis, the issue can be resolved pretty quickly.

I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee.

I would tell potential users that not every requirement can be fulfilled. It's best to keep customizations to a minimum. If the product is used as it is, I think it could be much easier to maintain. 

On a scale from one to ten, I would give Oracle HCM Cloud an eight.

I am using Oracle HCM Cloud for human resources management and we have found it to be a very good fit. I use it for recruitment, time, attendance, talent management, learning, and performance management.

I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have. It also has the ability to adapt to your own ways of work.

I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools. I believe this is the way forward. I would like to see them make it easy and simple for employees to use it.

I have been working with Oracle HCM Cloud now for nearly four years.

We have found Oracle HCM Cloud very stable. 

It is definitely scalable. We started with a specific entity and now we have moved all four thousand in the group onto it. You do not have to start over again because it provides a global route, which you can reuse in your implementation.

You do get regular access to resources from Oracle. You have a customer portal where you can exchange with other customers and with technical people. We have regular engagements with the CSM. We have access to resources on their website and there are webinars all the time. It is just a matter of how you organize internally to make time for it and stay up to date. You can subscribe to learning courses and receive certification. You are able to maintain that certification.

Neutral

We were using an on-premises solution as they moved to the cloud so did we. 

I would not say it was either straightforward or complex. It was a change and like all changes, people need time to adjust. When you have been using specific software for ten years and you change it is not in human behavior to always jump and welcome change. I would say that overall, we had a slow but gradual welcome from the employees. It is a journey.  You always continue to grow and develop with the new releases. During this pandemic, so many things have changed and employees are constantly looking for experiences that come closer to what you get on a retail store app.

The way Oracle article works is that they would partner with implementation partners, so we would naturally go in that direction. It was a mix in the beginning. We definitely hired implementation partners and intuition partners. We work side by side with them so that we could, ourselves, build skills internally. Four years later, we are definitely more competent in many areas and at the same time, we still do consult. We have implementation partners on very specific projects where it is required.

I would recommend taking the time to really discover the product that is being offered. There are a lot of products and features available. Take that time to really understand how they all bundled together before you decide. In addition, the sequence in which it is recommended to implement the different modules is important. I would rate Oracle HCM Cloud a seven out of ten.

I am using the Oracle HCM Cloud mainly for the finance module, which covers areas, such as core HR and payroll.

Oracle HCM Cloud's most valuable feature is that it is user-friendly.

I have been using Oracle HCM Cloud for approximately eight years.

Oracle HCM Cloud is a stable solution. However, previously it was not. A lot of my clients have migrated from Oracle EBS to Oracle Fusion Cloud.

Oracle HCM Cloud is a scalable solution.

We have multiple clients using this solution.

The technical support from Oracle HCM Cloud is fine.

The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity. It does not take a long time to implement Oracle HCM Cloud. For the core modules, it takes 40 to 45 days to implement.

The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based.

I would recommend Oracle HCM Cloud to others.

I rate Oracle HCM Cloud an eight out of ten.