Oracle HCM Cloud Reviews

We were using Oracle HCM Cloud for many tasks, such as procurement, and supply chain risk management.

The most valuable feature of Oracle HCM Cloud is its integration.

Oracle HCM Cloud could improve by adding AI and more offline capabilities.

I have been using Oracle HCM Cloud for approximately eight years.

The solution is stable.

The solution is scalable. The solution is best suited for mid-sized to large companies.

I have previously used NetSuite and SAP Business One.

The initial setup of Oracle HCM Cloud is complex. It is complex for coding and creating. The solution is highly flexible and has many features with the configuration making it more complex than the NetSuite. The configuration setup takes time.

The price for Oracle HCM Cloud is expensive in Iran, but in other countries, such as Turkey, it can be reasonably priced. 

There are times when the deployment requirements can change and in some cases, we need to have a lot of customization and personalization. This can increase the time the project takes and the cost of the project. 

There are some projects where we need third-party software. For example, in a large Turkey and Dubai company, we use the time and labor inside Oracle, but for the others, we didn't use them. We have to create it in-house or we can buy the missing tool from another company. The integration from these third-party companies costs money.

We make a lot of effort in finding what is the best suitable solution for a company. I would recommend others to do their best and research what solution best suits their company's use case and proceed from there. 

I rate Oracle HCM Cloud a nine out of ten.

In my current company, we are using Taleo for recruitment. However, Taleo is not used as completely. It's more used by the end user. Here, we are using the solution for global HR, payroll, self-service, and absence management. We are using it as a full-fledged product.

While it is a beautiful solution in terms of design, we are facing some issues on the payroll side. When payroll processing, we are getting rising service requests and we are getting delayed responses from support. It can take 20 to 30 days to get a solution. 

I'm working on SaaS environment and we are not able to build some business condition validations like validations.

For example, if you use a business trip request feature, we are having some validations, yet we have to check the budget availability. We are capturing that budget availability yet we are not able to do the consolidation and documentation. It's not seamless. 

The application design is beautiful. The applications pages and navigation are very clear.

It is very easy to set up and implement. 

It's not very stable. We have been getting many bugs.

We're not receiving the proper support.

We're having issues with business validation features. 

I've been using the solution for almost four years. 

We're hoping there will be more stability by the end of the year. Right now, it is unstable, and there are bugs. We've dealt with them since day one. That said, many bugs have been resolved. It's getting better. Right now, I'd rate the stability at a six or seven out of ten. 

The solution is scalable and compatible in terms of expanding outward. It's not a problem. 

Technical support is not good. Even if we rate the severity and the need is high, they won't reply fast. They aren't available 24/7. We've done many escalations and they just aren't quick to respond. For example, when something is going wrong with payroll, that's something that needs to be fixed fast. And yet, they just don't move on it. 

The setup is real easy. When compared to the previous version, it's quite simple. Of course, users need to understand a little bit of mapping. That will take some time to understand. For me, it has taken more than one hour to get that complete data flow under mapping sorted out.

Since I am confident with the setup, I can jump right into production. I'm not doing development; I'm just doing setups.

Sometimes there is maintenance. For example, the customer will need some enhancements. There might need to be reporting extensions added. However, it's manageable. It's not a big issue if maintenance needs to be done.

I don't have any visibility on the pricing or licensing. 

I'm a developer and lead consultant. 

I'm currently working with the latest version of the solution. 

In comparison to other solutions, this product is very beautiful. It's a pretty good product overall. 

I'd rate the solution seven out of ten. 

We are using it for the HR model, HR payroll, learning management, and performance management.

It has good navigation, and it is user friendly and secure. Every three months, there is an upgrade, and it has new features.

It is a cloud solution, so we cannot do much customization. However, if you have a
past license, you can do the customization, but unfortunately, we don't have a past license. If we had that, we would have been 100% happy.

I have been using this solution for three years.

It is stable.

It is scalable. We have 10,000 users. We are going to continue using it and increase its usage.

We have our own support consultants. We are maintaining the whole support.

We were using Oracle EBS before migrating to Oracle Cloud.

Being a cloud solution, there is no installation. It only requires configuration.

It has a licensing cost. It has a cloud-based subscription, which is quite cheap.

I would recommend this solution to others. Oracle provides a roadmap for every release and publishes it on its website. You can also give inputs in terms of new features that you are expecting. If a certain number of users are looking for the same feature, Oracle will incorporate it into the subsequent releases. 

I would rate Oracle HCM Cloud an eight out of ten.

I am using Oracle HCM Cloud for human resources management and we have found it to be a very good fit. I use it for recruitment, time, attendance, talent management, learning, and performance management.

I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have. It also has the ability to adapt to your own ways of work.

I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools. I believe this is the way forward. I would like to see them make it easy and simple for employees to use it.

I have been working with Oracle HCM Cloud now for nearly four years.

We have found Oracle HCM Cloud very stable. 

It is definitely scalable. We started with a specific entity and now we have moved all four thousand in the group onto it. You do not have to start over again because it provides a global route, which you can reuse in your implementation.

You do get regular access to resources from Oracle. You have a customer portal where you can exchange with other customers and with technical people. We have regular engagements with the CSM. We have access to resources on their website and there are webinars all the time. It is just a matter of how you organize internally to make time for it and stay up to date. You can subscribe to learning courses and receive certification. You are able to maintain that certification.

Neutral

We were using an on-premises solution as they moved to the cloud so did we. 

I would not say it was either straightforward or complex. It was a change and like all changes, people need time to adjust. When you have been using specific software for ten years and you change it is not in human behavior to always jump and welcome change. I would say that overall, we had a slow but gradual welcome from the employees. It is a journey.  You always continue to grow and develop with the new releases. During this pandemic, so many things have changed and employees are constantly looking for experiences that come closer to what you get on a retail store app.

The way Oracle article works is that they would partner with implementation partners, so we would naturally go in that direction. It was a mix in the beginning. We definitely hired implementation partners and intuition partners. We work side by side with them so that we could, ourselves, build skills internally. Four years later, we are definitely more competent in many areas and at the same time, we still do consult. We have implementation partners on very specific projects where it is required.

I would recommend taking the time to really discover the product that is being offered. There are a lot of products and features available. Take that time to really understand how they all bundled together before you decide. In addition, the sequence in which it is recommended to implement the different modules is important. I would rate Oracle HCM Cloud a seven out of ten.

My clients use it as their HR system.

Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.

Also, they are quite innovative in terms of bringing in more collaborative versions of self services, for example, chat bots being included in the package. You can really scale up the application in HR.

The performance and reaction time can be improved.

Some of the new features that are released affect the stability. This is an area for improvement as well.

I've been working with this solution for six to seven years.

The stability has improved a lot in recent years.

It can easily scale up.

I would recommend Oracle HCM Cloud to my clients and would rate it at eight on a scale from one to ten.

The primary use case for Oracle HCM Cloud is in a retail environment.

The product's most valuable feature is the centralization of data. It gives information on activities in the company and gets people to interact as well.

There could be a way to reduce clicks and make it less complicated from the users' perspective. Additionally, there needs to be familiarity mixed in with novelty. It could be collaborative as well.

The product is working perfectly in terms of stability.

We have around 25,000 Oracle HCM Cloud users.

Oracle has been extremely helpful in guiding me as a product trainer.

Neutral

A third-party vendor did the initial setup. They encountered difficulty with the implementation to some extent.

The product could be more affordable.

I advise others to experiment with the platform. Most people think that using this system is complex.

It's a management system that keeps track of all the essential things. It is a great tool and has a lot of potential. I rate it a seven out of ten.

We primarily use the solution for Oracle Taleo. We use it as part of the hiring process and to enter an employee's information. 

The solution has a user-friendly interface. It is easy to see data and transactions. The solution is easy to use. 

Its drag-and-drop reporting is great. It's simplified many things for us. 

We have found the initial setup to be easy. 

The solution is stable.

It can scale. 

Oracle releases each quarter based on enhancement requests and adds more features with applications.

Oracle needs to make some sort of support repository that is up to date. I've been dealing with some documentation that didn't mention a resolution in a 22D release. The documentation should make a note of issues and when they were resolved. It can be confusing for customers if Oracle isn't clear.

I've used the solution for around two years. 

Navigation and appearance-wise, there is a bit of instability as users can get very confused as to where things are or what to do. The applications have been completely redesigned, and it is disorienting. 

The solution is scalable. It's easy to expand. I'd rate the ability to expand seven out of ten. 

Technical support is pretty good. We are mostly satisfied with the level of assistance we get. 

Positive

The solution is straightforward and very simple. It's not overly complex. 

We did start with requirement gathering and making documentation for the client's requirements. After that, we finalized the document and started the CRP phase to make configurations. After that, we move over to production. 

It is super-easy to maintain the solution.

I don't deal with licensing and cannot speak to the exact cost.

We are an Oracle partner and an implementer. I'm an Oracle, HCM, and cloud consultant.

We're working with the latest version of the solution. 

I'd recommend the solution to other users. It's easy to use. I'd rate the solution eight out of ten.

We primarily use the solution for people management. We also use it for employee and manager self-service, as an HR module and as a tool for measuring goals and performance. We use the learn module and talent management. We also use the rewards, composition module. 

The solution has much room for improvement in all the modules and we are not wholly satisfied with it. The goal in performance, compensation, learn module, core HR and employee and manager self-service should all be addressed.

The initial setup was complex. 

I would not define the solution as being stable, but as being adjusted. When it comes to the issue of stability, we find the solution to be fading out and must adjust it to the application.

I rate the technical support as a four out of ten. 

The product features and functions and the GUI (graphical user interface) should all be fundamentally improved. There are many features that are absent from the solution. The data is not synchronized and this is evident when an employee transfers from one location to another. 

The visibility of data is not synchronized in the goals and performance module, which translates into a lack of visibility when it comes to the details. By way of example, I cannot see my performance rating or the details from the previous year or quarter in my position as line manager. 

I am forced to go with and open multiple screens and windows.

The learn module lacks flexibility for gauging the accuracy of the completed learning or the assignment details. It has many limitations. 

There is much to be improved when it comes to employee and manager self-service.

I have been using Oracle HCM Cloud for four years. 

I would not define the solution as being stable, but as being adjusted. When it comes to the issue of stability, we find the solution to be fading out and must adjust it to the application.

We have 35,000 employees in our organization, so we consider the solution to be scalable.

I rate the technical support as a four out of ten. 

The initial setup was complex. 

The implementation was handled solely by a record team, with the implementation partner being the record office. 

I cannot comment on the cost, as this is handled by a different team. As there is a team that is responsible for this, I cannot specify any one individual to whom this question should be addressed. 

I rate Oracle HCM Cloud as a three out of ten.