Oracle E-Business Suite Reviews

The processes, for example, how you can procure to pay, are well implemented in the software.

The solution has other core processes that can be implemented with customers according to their needs.

It's the whole package of ERP which is so appealing in terms of really enjoying the product.

It's difficult for some customers to understand in the beginning. A user really has to understand the processes.

They are still developing out the E-Business Suite. I would like some things about contract management and the other parts of the procure to pay process to be able to standardize more for the public sector. That's the feedback I've encountered from clients. They've all chosen to go for custom made solutions now mostly due to this.

The solution could offer more integration with other toolsets. That's why NetSuite does better in that market. It's in the cloud completely and you can integrate with other software more easily. With E-Business Suite you have to use database links or something of that nature to establish better connections. 

Oracle E-business is not a cloud product.

I've been using the solution for 15 years at this point. It's been a long time.

The level of technical support you receive really depends on if you know who to reach out to. If you do, it's fine. For consultants like us, it's sometimes a little bit frustrating, because we know how to solve the problems ourselves for the most part. Yet, when we need Oracle, we have to fill in all these questions about standard things that we must deliver and query results and standard programs. 

We always provide enough information to be able to understand the problem. For us, we immediately get 5000 questions back when we log an issue and we've already passed that part of the process because we understand what is going on and what is going wrong. That can be a little bit frustrating. However, I understand why they do it. Oracle wants to know exactly what the issue is. For consultants, on the other hand, who recognize the issues, we would prefer not to have to go through the first line of support and rather be directed to someone we can talk to immediately. Right now, there's something like five steps before you can do that.

I can not say much about the price, because that's more of a question for management, and who deals with that directly. However, I am aware that the licenses are sometimes difficult for customers to understand. The pricing is a little bit expensive sometimes and how they come to the pricing is complex.

I'm a consultant. Our company has partnered with Oracle.

I'd rate the solution seven out of ten.

EBS r12.2. can be used in many industry  like oil and gas, energy, construction,health and care industries to implement Purchasing,HR,Finance modules in it.

It was complex to follow HR processes, such as leave application, approvals, and job applications. Now, they are integrated and managed from only one screen.

Online patching, which lets administrators apply patches on the fly and with minimum downtime to make it active.

Deployment of customization is complex, thus nobody is using it. Instead, we are deploying the same code on both filesystems (fs1, fs2). In order to follow standards, the deployment process should be as easy as before, in R12.1.

No, but you have to apply latest technology patches after base installation.

Yes, while using Shared Appl_top, you have to use NFS or related technology. But if your admin apps node fails, the second node cannot continue without the primary node. Manual interaction is required.

A seven out of 10.

No.

It was easy.

Do not enable any module that you do not use. Check them and disable, if necessary.

No, decision was already made before the project.

If your requirement is not so complex, give a try. For smaller ERP solutions, Oracle EBS is a complex solution which has complex requirements.

Process costing.

Improved visibility into manufacturing.

Costing: very good, in-depth analysis.

Reporting.

Management of supply chain in the petroleum industry: from requesting quotes from suppliers to issuing LPO, managing credit; and selling in cash, credit, and discounts.

Generating reports is more efficient: generating financial reports, employee reports, volume reports, and time attendance reports.

Accessing vital information on the dashboard: I can customize summarized reports to be available on the dashboard.

Sending alerts through bulk SMS. With the growing use of mobile phones, we would appreciate sending notifications through SMS.

It has improved the way we worked. Everything is now on a very well-centered database. Before, we would have things saved on Excel, but it would be on different versions, or someone would have it saved on e-mail, and it would not be saved as an Excel file. It became frustrating. On Excel it is definitely harder to keep things. With so many people in the company, everybody had his own version. Definitely that created a big disconnect. The Oracle E-Business Suite was not able to get reports. It was not able to get the connectivity. Now, we can use this solution to streamline the documentation and products of our organization.

The database is feature rich, no doubt. It is also a a tool that can easily connect an entire company. From this, you can build any BI orders. The reporting solution is good and it has a good database that connects with everything.

The UI interface is not good. In addition, there is a constant challenge that new things are evolving and people are looking at new ways of connecting. They do not want to log into web interfaces. And, the standard UI does not give you flexibility. You need to have a specialist who will work on the workflow. If changes are made, alerts are required. This provides challenges. 

Additionally, if inventory gets linked with our OEM portals, you enter some number, order number, find the OEM number and then an inventory which you have ordered. You receive the GRN updates your inventory also, links with OEM, and we really good because then you'll know the third party hardware or whatever solution you're purchasing, what is the end of life, where is the end of support, when is the warranty ending, what is the new product coming?

All things can be related. Right now it is a stand alone system that is not integrated, whereas today you're talking about global solutions things can be in database. Even if it is not loud, even then things can be dated because you have only given purchase order to your OEM, you're under warranty. We have the right to get the information. OEM has the right to push information but then ERP is not supporting us. None of the effort goes into that.

The product does not crash. It is stable. 

We have not experienced problems with the scalability of the product. The only problem I have noticed is that sometimes the scales are not available easily in the market. Maybe in the future we will move to Linux or Interface Servers that will provide a lower cost solution. We will have to evaluate this in the future.

We are currently using the technical support because we have a relationship with Oracle to be able to raise tickets. We generally have not had many challenges.

The cost is high for this product.

When deciding on a solution, I suggest looking at the vendor, the stabiliy of the product and the tech support provisions. A business has to run smoothly, and the solution has to help ease that process.

The primary use case for this solution is for Governmental Fiscal Management Information Systems (GFMIS). This is a complete solution to manage the whole country Financial System.

Its user interface is not completely a web interface. It uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks.

It costs too much. 

We are using Oracle E-Business Suite as our back-office system for HRMS, financials, and projects. We first implemented in 2003 and we've been upgrading to the release 12.2.6 which is our current version. It has been integrated with other Oracle and non-Oracle products.

Since 2013, IT Convergence has been growing at a two-digit pace and Oracle E-Business Suite has been supporting the operations and every new subsidiary/country that we have expanded to, minimizing risks.

We were able to grow from 250 employees, as of our first HRMS implementation, to more than 800 employees. In terms of financials, a 4x growth in revenue since the first implementation was possible by having world-class business software like Oracle E-Business Suite.

The most important features are related to the Financials and Project Management suites. Flexibility in configurations and how it supports business globally in a single instance are definitely the most valuable aspects of the tool.

Reporting is a big area for improvement. It needs to provide the ability to extract data from the suite. Oracle has also been making a great effort to make E-Business Suite more user-friendly but there are still areas where a focus on User Experience would help.

I'd rate it an eight out of 10. It is very stable and has all the required functionality. It's very flexible and capable of integrations. I think the technology has some room for improvement and the lack of embedded reporting creates a need for external reporting.

Financial, procure to pay, order to cash, inventory management, enterprise asset management, human resources management, and iStore.

We have saved millions of dollars in inventory. Before this system, we did not have integration and every shop was ordering inventory individually, without checking with the other shops.

With eAM (Enterprise Asset Management) we have seen improvements in preventive maintenance, asset tracking, planning, cost analysis for maintenance, and integration of procurement.

Inventory and enterprise asset maintenance.

The iStore could be better.

I give it an eight out of 10 because it required some customization.