Oracle E-Business Suite Reviews

We implement Oracle EBS R12.2.5 in various companies, including financial and manufacturing distribution companies. The Oracle solution covers finance, procure to pay, order to cash, and inventory with process manufacturing or discrete manufacturing.

With Oracle EBS, the customer gets a better cost calculation and an integrated system between departments. Oracle EBS also provides the customer with faster financial closing because of its accurate calculations. Customers have previously used local ERP, Acumatica, SAP, and old systems such as FoxPro.

• Ledger and Subsidiary
• Operating Unit
• Inventory Organization and Location
• Subinventory and Bin
  
• In our financial information, we can utilize trial balance on the operating unit level. This feature is very useful for our distribution company.
  

Currently, Oracle is focusing on their Cloud ERP. Since Cloud ERP is being rebuilt from scratch using a different technology, it seems that their on-premise support is slow and unresponsive. This differs with SAP Strategy, whose cloud solution is moving to their on-premise solution.

Used for finances and the HRMS including online annual benefits enrollment. Its drilldown features add value. HTML pages should have better performance.

• Removed paper/spreadsheet time-cards
• Replaced the paper process with electronic online process for annual benefits enrollment, view pay slip online, view W-2 online, etc.
• Able to submit government reports electronically

• Payroll and online benefits enrollment
• Dashboard feature
  
• Drill-down feature

• New hire on-boarding, employee off-boarding, etc. 
• More user-friendly fast formulas for all HRMS modules.
• HRMS analyzers should be automatically updated to be the most recent because Oracle support always asks for the latest version of the analyzer output.

Our primary use case is for HR Operations Maintaining employee master data, payroll, and recruitment are some of the key features which we are mostly relying on the system to provide.

On-Time Payroll and its features are user-friendly. The online solutions a faster response and our business is running smoothly.

Employee Central and the core HR functionality is exciting! Being built around a robust Oracle database, the enhancement and configuration are simple.

All good. So far, we have no major product issues.

We expect Oracle to go into continuous innovation mode and provide simplified integration solutions.

Looking for a comparative study on different solutions available in cloud. Pros and cons, challenges, and benefits of moving from a on-prem solutions to the cloud world. Planning required before starting.

• Better planning
• On time shipments and smart accounting
• An integrated platform with an easy of integration to a third-party system. 

Shipment planning using Oracle Transportation Management has helped for:

• Accurate freight estimation
• Faster and accurate route planning
• Tracking shipments to ensure on time delivery
• Improving the customer experience. 

Analytics, especially in terms of predictable.

More real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA.

The basic collecting of all of the data, and being able to report off of it.

Many efficiencies.

It needs a better user interface; the forms and HTML split would be better if they were consistent.

We haven't had any issues in the last eight years at least.

It has scaled well for our needs.

We're happy with the timeliness and the resolution, after we open a ticket.

Take the time to understand your business, your processes, and the application before you implement. I would also recommend taking some training.

The integration of the various modules is definitely the most valuable feature for us. Our clients being business-minded, which involves customers and suppliers. 

We pay bills and look to Oracle primarily for products which can integrate into our existing systems.

Due to the integration, we can just access just one software for AP, GL, PO, AR, and everything just integrates together. It has helped us to reduce data entry, because we can just enter data once and it is accessible from the other modules. It certainly reduces human intervention, which in turn saves time and, ultimately, money.

The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently.

For Oracle R12.1.3, we have used it for a considerable length of time in most of the projects we support. We also have used other products, which are 12.2.4 and 12.2.5 for the last three years.

This product could be stable if there was a good support team supporting it. If there is a team of experts supporting it, you are guaranteed of its stability. Sometimes it becomes unstable, then a good support team jumps into it and makes it stable again.

It has been able to scale for our needs.

The support at Oracle is good. It is not very good, but okay. The Oracle support is through the Oracle MetaLink, where you open up the Oracle SR, then get the support needed. For this, we spend at least a day or two providing them with information and it is time consuming. Hence, I think it is okay. However, in case of any urgency, we need to go to the escalation route for any urgent support that is needed and need to go over the issue with them. We struggle in terms of getting the right support.

We used Oracle Applications 11i. The reason for switching is because we opted for the new release of r12, which had more advantageous features.

Initial setup really depends on the module. It is not very consistent, because different people have developed the different modules. You have to get used to it.

Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses.

From the beginning, we were only using Oracle. It is not a small product; it is a big company. Going from Oracle to another vendor would be very costly. That's why they are not thinking about it. Maybe for the next five to 10 years, my company will be using only Oracle, but I am not completely sure.

Make sure that you have a very solid project management plan prior to implementing it. 

Be sure to assess your timeline, duration, and everything else that is relevant to a successful implementation and actually using the products. It really helps if you have a solid performance assessment done prior to starting the implementation.

Order to cash and procure to pay process: They are valuable features because of their integration and flexibility.

The tool reduces manual processes and controls in our systems.

Fixed Asset process has no need to wait until supplier invoices, but can be done after GRN. Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module.

For eight years.

No.

No.

A seven out of 10.

Accurate Accounting. We switch to get better control of our processes.

It was not complex.

We did the implementation of Oracle EBS internally without a vendor.

Find a best Oracle partner and get a better discount.

No.

Use an experienced Oracle consultant.

Our client implemented the Oracle Human Capital Management part of the solution. With these features, they can:

• Rapidly implement jobs, positions, grades, and steps within setup of organizational structure.
• Measure and monitor performance for personal goals and corporate objectives.
• Define and manage workforce competence through the management of learning path, course completion, and learning certification.
• To do this before on paper basis, it was very time consuming. Now, they can use the gained time to properly manage their workforce.

Our client has not only implemented the Oracle Human Capital Management (HCM) solution. They did also the integration with other solutions, such as the Work Management solution, so when there is a certain work order to be issued, they can easily and rapidly identify the proper available resources to perform the work.

More flexibility in configuration related to the Payroll module, in order to easily implement the local legislation.

We implemented this product for one of our clients. This client has used the solution since 2010. In 2015, they upgraded the solution from version 12.1.3 to version 12.2.4.

No.

No.

I would rate the level of the technical support as a seven out of 10. There are big delays in the issues of resolution times

Our client previously used an internally developed application. They switched because this application covered only a small part of their needs related to human capital management, and it was difficult to maintain due to the lack of IT specialized resources.

The initial setup was straightforward. Our team has a lot experience in the Oracle E-Business Suite implementation and we also cooperated with professionals from Oracle Romania. Lastly, the client was actively involved in all the stages of the project.

All pricing and licensing information is public and available for everybody. I advise others to check this information in advance in order to correctly decide what to ask to the vendor.

Our client evaluated other options from smaller and similar companies, as Oracle, but Oracle’s solution was suitable for them at the time in terms of features and possibilities for integration with other already existing solutions.

Be careful at the number and complexity of the reports needed to compare with the pre-defined reports. If the gap between the two is big, then they have to consider a bigger duration for the project and its corresponding additional price.