Oracle E-Business Suite Reviews and Pricing

Senior Engineer at a retailer with 10,001+ employees

Jul 22, 2015

Although it handles standard functionalities well, we were still able to customize and enhance it easily.

What is most valuable?

It handles business application standard functionalities very, very well. It allows for easy customization and enhancements.

What needs improvement?

Sometimes with Oracle support, depending on the analyst you get, you can hit walls in trying to find answers. But they’ve gotten a lot better, so I hesitate in bringing that up.

For how long have I used the solution?

About 10-11 years by now.

What do I think about the stability of the solution?

No issues encountered.

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What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

8/10.

Technical Support:

7.5/10.

Which solution did I use previously and why did I switch?

Nordstrom, my current employer, didn’t previously use a different solution.

What about the implementation team?

I think we implemented via both vendor and in-house teams, and it's worked fine.

What other advice do I have?

You should research the new cloud capabilities. It’s pretty important and a cost-effective way for a company to install.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

it_user3372

Senior Manager of IT at a government with 1,001-5,000 employees

Mar 17, 2013

Who’s Managing Your IT Assets?

As companies continue to grow and expand, enterprise IT asset management grows increasingly important. Enterprise asset management controls the IT assets of an enterprise from budgeting and planning through end of asset life. Without a comprehensive enterprise asset management program in place, IT assets can cost far more than necessary through waste and redundancy and overly complex management and maintenance.

There are huge amounts of information gathered by many ERP, EAM, CMMS, and other systems that the dilemma for many organizations is how to identify the most relevant information. And if that wasn’t enough there is too much data being gathered in many organizations to be reasonably interpreted.

About a year ago my organizations finalized its decision to retire an out dated asset tracking program and replace it with a more scalable and reliable global ruggedized support system that combines logistics data and transportation technologies. We wanted to improve our response time during emergencies and enhance our ability to track and shift personnel, equipment, and supplies.

For the last several months I’ve had the opportunity to personally study and work with Oracle Fusion Middleware and Oracle E-Business Suite.

I was a little skeptical at first, since my organization has IT assets stretched all over globe. But within two weeks I began to notice an improvement with my ability to track and manage asset location, asset configuration, and maintenance activities with a reduced requisition request cycle time by 80%, from three days to 10 minutes. Two years ago it would have taken several systems just to accomplish these tasks.

Today managers in my organization have access to a single unified source of integrated information across our supply chain, which allows us to make more informed decisions and eliminates the need to reconcile conflicting data in multiple systems.

From time to time my job requires a great deal of travel and as a result has hindered my ability to track and manage the IT assets for my organization. Even during an assignment in Afghanistan Oracle Fusion

Middleware and Oracle E-Business Suite gave me the same access and control capability that I have here in the U.S., via a Federated Private Cloud.

I recommend Oracle Fusion Middleware and Oracle E-Business Suite to any organization that’s really serious about asset management.

By implementing Oracle Fusion Middleware and Oracle E-Business Suite, your organization will be able to view every asset in their enterprise, allowing them to control and manage IT assets, eliminate waste and redundancy, and comply with ever-increasing government regulations.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.