I use this solution for Core HR, Absence Management, and payroll.
Oracle Application Team Lead HCM at IMTAC LLC
Straightforward to setup and customize but could be laid out a bit better
Pros and Cons
- "It can easily be developed into an application."
- "There are some cycles in HR that are not straightforward."
What is our primary use case?
What is most valuable?
Oracle EBS is a mature product. It fills many needs.
It is a gate to doing customization, as there is a need for custom solutions.
It can easily be developed into an application.
I can also easily plug into the business cycle.
What needs improvement?
There are some cycles in HR that are not straightforward. For example, the attendance approach, and the second admin transfers are not straightforward procedures.
We can see many features in the cloud and other applications that are not supported in EBS. For example, in iRecruitment, the recruitment or selection workflow process for candidates to be recruited is very advanced, it's a very skilled and enhanced process in Taleo. This is not something that is present in EBS but there are many requirements for this. Customers require this area of recruitment. For example, in Taleo, a person cannot move from the HR interview to the technical interview unless he has passed the HR interview. This does not exist in EBS. Many customers are asking for this functionality.
In Taleo, Candidate workflow allows you to do this. They give you the feature to configure that selection workflow for the candidates in terms of steps. You cannot move from this step until you complete the first step. This is definitely an area to consider.
There is strength in the product but we are always looking for weakness to improve.
The reporting area is very weak. It needs some improvements.
The embedded analytics is something new but it's a bit complicated. They tried to embed the analytics into the EBS with the same model as in FUSION but it's not easy or straightforward to enhance and maintain.
Organizational restructuring is a horrible process and very difficult in EBS.
For how long have I used the solution?
I am currently an HCCM Team lead. I have 12 years of experience in implementing Oracle.
I also have been working with Oracle E-Business Suite for 12 years.
I am certified in Oracle HCCM Cloud applications.
I work with many versions. I have worked with versions 11, 12, and now 12.2.9.
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What do I think about the stability of the solution?
Generally speaking, Oracle E-Business Suite is a stable product.
Any product can have bugs, but it depends on where the bug is and if you have a workaround or not.
One of the drawbacks with Oracle is that it seems to take them a long time to release a solution for the bugs or enhancements. For example, there is a bug found in 2011 that has not been resolved or closed until now.
There are, however, technology bugs or functional bugs that are enhancements that you find in certain services such as contract screens, contracts, or payments. Oracle will call this an enhancement request, we can deliver it but for now, there is no delivery for this solution.
What do I think about the scalability of the solution?
This is a scalable solution.
Which solution did I use previously and why did I switch?
I am just learning Taleo, I have a small amount of experience and a few customers.
How was the initial setup?
The initial setup is straightforward. While you can complete the installation yourself, you will need to know the product and how the product is configured.
An understanding of the business process is required to easily configure the application.
You must have the knowledge to know the subsequent actions, how they are done, and how the links are set up together. For example, I can define lookup, and to do this I will research to know if it will use the standard form, or if it will use the value set or the standard use for one report or other types of validations.
Overall, I believe that it is always best to ask someone who is experienced. For example, if we consider the iPhone mobile, we may ask how can we take a picture, If you are coming from Android to iOS, you will ask someone with experience in this type of operating system, how you can do related things or supporting context.
What about the implementation team?
I completed the installation myself. I did not use the help of an integrator or consultant.
What other advice do I have?
I have a lot of experience, and I work with many customers. I know what they require and which features they are looking for.
I would like to see where Oracle E-Business Suite will take the roadmap. I don't know if they will invest more in the roadmap for EBS or investing in the cloud.
In summary, this is a good product but there is always an area for improvement.
I would rate Oracle E-Business Suite a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Software Engineer with 11-50 employees
Functional interface, secure, but lacking business-specific processes
Pros and Cons
- "I have found the solution to have a good interface, security, and is user-friendly."
- "There are some business-specific processes still not implemented."
What is our primary use case?
We are using the solution for financial management and other projects.
What is most valuable?
I have found the solution to have a good interface, security, and is user-friendly.
What needs improvement?
There are some business-specific processes still not implemented. We need the IPC solution subcontractor management that is not available. We have to create the IPC solution but these types of extensions should be provided by Oracle and be included in this solution and the cloud version.
For how long have I used the solution?
I have used the solution for approximately ten years.
What do I think about the stability of the solution?
The solution is reliable.
What do I think about the scalability of the solution?
We have many major regions of our company using the solution.
How was the initial setup?
The initial setup complexity depends on how you map Oracle facilities with the business process.
What about the implementation team?
When we did the first implementation we used a third-party team, for further installations our internal team did the implementation.
What other advice do I have?
Oracle is the best solution, I would recommend this solution to others. It covers a lot of models and is very good.
I rate Oracle E-Business Suite a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Oracle E-Business Suite
May 2025

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CX Specialist at a government with 201-500 employees
A centralized ERP system that handles everything
Pros and Cons
- "I like that one system covers everything."
- "They don't have built-in bank integrations, which would be very helpful."
What is most valuable?
I like that one system covers everything. The main objective of ERP, in general, is to try to integrate the departments and control various processes. It's the main objective for big companies where many people are working. By implementing ERP, you can control the processes, control the business consulting, and have one system to handle everything.
What needs improvement?
They don't have built-in bank integrations, which would be very helpful. For API, I know Oracle has a big library of APIs, and you can extend it. But most important integrations are still missing. These are mainly for features to integrate with other systems and other market forces, like banks or civic parties.
For example, for the environment to work using E-Business Suite, which is not handling the budgeting in the power tool, we have to purchase Hyperion and integrate Hyperion with the E-Business Suite. If you want reporting, you can select a reporting tool or different reporting tools for business intelligence. For each case, it's painful to have multi-systems in place. Most companies prefer to have one system and it's costly.
For how long have I used the solution?
I have been using Oracle E-Business Suite for about 13 years.
What do I think about the stability of the solution?
Oracle E-business Suite is a stable solution.
What do I think about the scalability of the solution?
Oracle E-business Suite is easy to scale. But sometimes, the company requirements don't fit with the software requirements.
How was the initial setup?
I'm an implementer, so the Oracle E-business Suite's initial setup is easy for me.
What about the implementation team?
I implemented Oracle E-Business Suite by myself.
What other advice do I have?
I would recommend Oracle E-Business Suite to potential users.
On a scale from one to ten, I would give Oracle E-Business Suite an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Oracle Cloud Infrastructure Solutioning Technology and Architeture at Tata Consultancy Services
This software scales very well across various implementations.With the new version Oracle has added Enhanced online patching capabilities to reduce downtime and made the product compatible with19C.
Pros and Cons
- "When correctly configured, this is a very stable solution. We have customers running their process automation manufacturing based off of this solution."
- "This software scales very well across various implementations."
- "One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system."
What is our primary use case?
I am an Oracle applications architect/DBA/sysadmin, hence my review will be from this perspective.
My task is to size and deploy solutions both for building our internal solutions and for our various customers. We also work to migrate On premise Installations to Oracle cloud infrastructure using Oracel cloud manager for Ebusiness suite
How has it helped my organization?
We have had a lot of success in implementing Oracle EBS for various customers. For example, the shared services modules have helped to reduce manpower in many areas of finance, where previously each individual organizational unit had their own staff.
What is most valuable?
- The robust architecture
- Ability for near zero downtime patching
- High availability
- Security
- RAC
- Data Guard in the architecture
These make for a very resilient solution in an ERP platform.
What needs improvement?
One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system. For example, the use of Oracle forms which are a much older technology, and are basically a two-tier client server setup shoehorned into a three-tier architecture, it might create issues over a wide area network. It would be good if the EBS team enables multitenant fatures beyond the current single pdb cdb architecture allowing for pdb snap clones in the same oracle cdb database.
For how long have I used the solution?
More than fifteen years across various versions ranging from 11.
What do I think about the stability of the solution?
When correctly configured, this is a very stable solution. We have customers running their process automation manufacturing based off of this solution.
What do I think about the scalability of the solution?
This software scales very well across various implementations.
How are customer service and technical support?
There are both knowledgeable and unknowledgeable support people in the vendor organization. Hence, it is imperative to keep pushing on various issues in order to get a resolution.
Which solution did I use previously and why did I switch?
We are part of the Oracle Centers of Excellence within our company, so we only have experience with the Oracle ERP products. However, we do have capabilities on various Oracle ERP products, like J.D. Edwards, PeopleSoft, etc., and can contrast among these solutions.
How was the initial setup?
Initial setup is complex, hence it is recommended to use a system integrator (SI).
What about the implementation team?
As we are system integrators for this solution, we have implemented it in various locations using our own in-house team.
What was our ROI?
At our various customers, the software tends to pay for itself in less than two years.
What's my experience with pricing, setup cost, and licensing?
Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance.
Which other solutions did I evaluate?
Since we are focused on Oracle ERP technologies, we do not have a mandate to do comparisons on other products.
What other advice do I have?
This is definitely one of the more robust on-premise solutions. Given the sensitive nature of ERP financial information, there will always be concerns in taking such software to the cloud, which is why we still see a future for this software.
It was recently announced that there will be at least one more version of Oracle EBS which will come out to satisfy customer demands.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Oracle Platinum Cloud Elite Partners. We implement this solution and other solutions for our various customers.
VP IT and Information Systems at a tech services company with 201-500 employees
Scalable with good support, but the user-experience needs to be improved
Pros and Cons
- "The most valuable features are the financial-related capabilities."
- "The simplicity of the user experience needs to be improved tremendously."
What is our primary use case?
Our primary uses are in our financial and manufacturing systems.
What is most valuable?
The most valuable features are the financial-related capabilities.
What needs improvement?
The simplicity of the user experience needs to be improved tremendously.
The support and analytics features need to be improved.
For how long have I used the solution?
I have been working with the Oracle E-Business Suite for 20 years.
What do I think about the scalability of the solution?
From my perspective and from my experience with other solutions, I would say that the Oracle E-Business Suite is very scalable. There are approximately 150 users.
How are customer service and technical support?
I would rate the Oracle technical support and eight out of ten. The quality of the solution and the speed in which they provide it are good, but not excellent.
How was the initial setup?
This is a complex implementation. It took approximately eight months to deploy.
What about the implementation team?
We have an in-house team of five engineers for maintenance.
What's my experience with pricing, setup cost, and licensing?
Considering the market at the moment, Oracle needs to adjust the pricing of this solution.
What other advice do I have?
Overall, this is a good product I totally recommend it. That said, there are some issues with the UX, analytics, and general complexity of it. It is very good from an executive perspective and a very good tool, but from the UX-perspective, it is old-fashioned.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Go To Market Executive at #Liferocks Consulting
Good user experience makes this a good product for those who are restricted from pushing fully to the cloud
Pros and Cons
- "It can be an essential solution for those who can not just push to the cloud because they have critical data restrictions."
- "If you get away from the financials core of the product, it is not so good at handling peripherals."
What is our primary use case?
The business case around using the different Oracle products in this category generally comes down to the discussion regarding migration to the cloud. Specifically, Fusion would be migrating away from an on-premise-heavy environment to a subscription cloud environment. People are generally not looking at E-Business at the moment because of the push to the cloud. In certain countries where there are public sector rules regarding data sovereignty and data storage, they would look at E-Business as their solution because it can base critical data on-premises. From my vantage, everybody is moving to Fusion or should have moved to Fusion, but the fact is that some people still can not. Those who can not will use E-Business.
How has it helped my organization?
I have seen companies that were making decisions based on excel spreadsheets move to making management decisions off the system data. Proper transformation through having a tier one ERP solution in place.
What is most valuable?
The most valuable feature in E-Business Suite is the ability to have one source of the truth when it comes to data. This allows for decisions to be made in different disciplines but use the same data. Powerful.
What needs improvement?
I think the capability for deployment is not great when you get out of financials. That is, when you get to the edge products around the E-Business core, I think that needs improvement. For example, if you are in manufacturing and the core focus of your work is financial procurement and HR, I think E-Business is very good. When you get away from that focus and you get into the more specialized area of work, then EBS needs improvement. They are trying to fit everything into the cloud, but they are adopting pieces rather than adapting them to the cloud.
One other improvement could be adopting more of the NetSuite total-business solution. I think that is a weakness that E-Business is really more like a module that connects things than a complete solution. I think that they should be looking at making it a total business solution.
For how long have I used the solution?
I have had experience with this product for the last 20 years.
What do I think about the scalability of the solution?
I think E-Business has the capacity to scale pretty well. Oracle is generally good for that aspect of product management.
How are customer service and technical support?
When I was on the support side, I thought it was great. I think where support does fall over sometimes is in the turn-around time and not from a technology perspective. The turn around can be too long.
How was the initial setup?
The initial setup for E-Business is pretty complex. I think that the difficulty is similar to implementing NetSuite as well. With NetSuite, you can get it up and running in three to four weeks for core financials. With Oracle, on the box, it says that it can be done with the setup rapidly and that may be true. But it is actually the internal change and adoption that are the biggest problems. In other words, I think that it is actually more of a problem as to how quickly business people can change rather than how difficult it is to deploy.
What about the implementation team?
I have implemented, supported, maintained, and looked after all of the different deployment types (on cloud, hybrid cloud, and on-premises).
What other advice do I have?
On a scale from one to ten there one is the worst and ten is the best, I would rate Oracle E-Business Suite as an eight-out-of-ten.
I would recommend E-Business Suite to others who are looking into implementing it and sometimes do.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Functional Consultant Oracle EBS at a tech consulting company with 11-50 employees
Overall great package of ERP with good core processes, but difficult to understand at first
Pros and Cons
- "The solution has other core processes that can be implemented with customers according to their needs."
- "It's difficult for some customers to understand in the beginning. A user really has to understand the processes."
What is most valuable?
The processes, for example, how you can procure to pay, are well implemented in the software.
The solution has other core processes that can be implemented with customers according to their needs.
It's the whole package of ERP which is so appealing in terms of really enjoying the product.
What needs improvement?
It's difficult for some customers to understand in the beginning. A user really has to understand the processes.
They are still developing out the E-Business Suite. I would like some things about contract management and the other parts of the procure to pay process to be able to standardize more for the public sector. That's the feedback I've encountered from clients. They've all chosen to go for custom made solutions now mostly due to this.
The solution could offer more integration with other toolsets. That's why NetSuite does better in that market. It's in the cloud completely and you can integrate with other software more easily. With E-Business Suite you have to use database links or something of that nature to establish better connections.
Oracle E-business is not a cloud product.
For how long have I used the solution?
I've been using the solution for 15 years at this point. It's been a long time.
How are customer service and technical support?
The level of technical support you receive really depends on if you know who to reach out to. If you do, it's fine. For consultants like us, it's sometimes a little bit frustrating, because we know how to solve the problems ourselves for the most part. Yet, when we need Oracle, we have to fill in all these questions about standard things that we must deliver and query results and standard programs.
We always provide enough information to be able to understand the problem. For us, we immediately get 5000 questions back when we log an issue and we've already passed that part of the process because we understand what is going on and what is going wrong. That can be a little bit frustrating. However, I understand why they do it. Oracle wants to know exactly what the issue is. For consultants, on the other hand, who recognize the issues, we would prefer not to have to go through the first line of support and rather be directed to someone we can talk to immediately. Right now, there's something like five steps before you can do that.
What's my experience with pricing, setup cost, and licensing?
I can not say much about the price, because that's more of a question for management, and who deals with that directly. However, I am aware that the licenses are sometimes difficult for customers to understand. The pricing is a little bit expensive sometimes and how they come to the pricing is complex.
What other advice do I have?
I'm a consultant. Our company has partnered with Oracle.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Principle Oracle Apps DBA at a tech services company with 10,001+ employees
Administrators can apply patches on the fly with minimum downtime, however customization deployment is complex
What is our primary use case?
EBS r12.2. can be used in many industry like oil and gas, energy, construction,health and care industries to implement Purchasing,HR,Finance modules in it.
How has it helped my organization?
It was complex to follow HR processes, such as leave application, approvals, and job applications. Now, they are integrated and managed from only one screen.
What is most valuable?
Online patching, which lets administrators apply patches on the fly and with minimum downtime to make it active.
What needs improvement?
Deployment of customization is complex, thus nobody is using it. Instead, we are deploying the same code on both filesystems (fs1, fs2). In order to follow standards, the deployment process should be as easy as before, in R12.1.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No, but you have to apply latest technology patches after base installation.
What do I think about the scalability of the solution?
Yes, while using Shared Appl_top, you have to use NFS or related technology. But if your admin apps node fails, the second node cannot continue without the primary node. Manual interaction is required.
How are customer service and technical support?
A seven out of 10.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
It was easy.
What's my experience with pricing, setup cost, and licensing?
Do not enable any module that you do not use. Check them and disable, if necessary.
Which other solutions did I evaluate?
No, decision was already made before the project.
What other advice do I have?
If your requirement is not so complex, give a try. For smaller ERP solutions, Oracle EBS is a complex solution which has complex requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner .

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