Oracle E-Business Suite Reviews

We are using Oracle E-Business Suite for end-to-end application of the Oracle procurement management. It gives me a complete picture and the cost of production of goods. Additionally, we use it for our application database server, along with storage and the tape.

It's a tightly integrated solution. We could roll out other operating units very quickly without depending on the developer. There's a lot of leverage for Oracle E-Business Suite in the market.

The Oracle procurement management is valuable as it provides a complete picture and the cost of production of goods.

There are performance issues and handling of financial data that could be improved. We upgraded to the latest version which comes with better support for other integration.

We have been using Oracle E-Business Suite since 2012, initially started with Sun Solaris and then migrated to IBM Azure in 2019.

The technical support team of Oracle is now more focused on cloud solutions than on-premises. The support for cloud is more extensive.

Neutral

We used to work with Oracle application databases before migrating to Oracle ERP. Initially, we started using it on Sun Solaris and later migrated to IBM Azure.

The initial setup took approximately eighteen months.

I'd rate the solution seven out of ten.

I use the solution at an entry-level in my company because it's not fully implemented. I am an internal auditor in my company, so I have limited access here, and I just take care of the reporting views and displays. I have no rights to entry or other posting-related functions. I can just talk about the reporting experience associated with the tool.

I do internal audits in my company. On a daily basis, I have to extract many reports, like general ledgers, procurement-related registers, invoices reports, sales reports, receivable reports, and accounts receivable aging reports. During my review of the reports mentioned above, I found Oracle E-Business Suite very good. I have already used SAP Business One software. Compared to SAP Business One software, Oracle E-Business Suite's reporting is very wide and clear.

With the limited scope of the tool, I cannot enlist the product's overall advantages and disadvantages. Compared to SAP Business One, Oracle E-Business Suite is much better in terms of reporting views.

In Oracle E-Business Suite, there should be a proper document flow for each transaction. There should be some features in Oracle E-Business that are included in SAP Business One. I have used SAP Business One, and if we open a transaction, we can move to another related transaction through its map. In SAP Business One, each transaction has a map, but Oracle E-Business Suite does not offer such type of relationship maps or document flows for transactions.

The tool can have proper document flow for the mapping system in Oracle E-Business Suite to show each transaction. One should be able to link the transaction through the map.

I have been using Oracle E-Business Suite since 2024. I don't remember the version of the solution.

It is a very stable solution. Each report has a proper Oracle view and format and contains a lot of information. The tool's stability is very good.

I cannot speak about the overall growth of the product in my company since, based on my scope in the organization, I only deploy the product in all the departments. Based on my role, I can add value to our departments with the help of the tool.

More than 20 people use the tool. The tool has been implemented throughout my company.

The solution is deployed on an on-premises version of the tool.

I have no idea about the price.

One issue I faced while extracting reports may have been a networking issue. Sometimes, it takes some time to execute the reports.

If there are any changes we want to make in the tool, we can customize the reports as per our needs, which is a good option. The tool is flexible.

Our company has not yet implemented the AI automation system.

I have not faced any challenges in working with the product since I have already used SAP Business One.

Based on the needs and challenges of users, I can recommend the tool to them.

I have met so many of my colleagues from other organizations, and I have asked them to implement the Oracle E-Business Suite, as I found it to be working well for me.

I rate the tool a seven out of ten.

Our primary use case for Oracle E-Business Suite is finance, procurement, and property management in the retail sector.

It helps the finance team by facilitating financial processes and supports the procurement team through its batching capabilities.

Regarding the valuable features, the automation is inherent in all systems, including Oracle E-Business Suite. It helps in various business processes, depending on the company's behavior and requests.

In SAP, when customization or work is done in an instance, it can be automatically copied to the production instance. Such automation would be a very good future addition to Oracle.

I have been working with Oracle Database for almost ten years.

The stability of Oracle E-Business Suite is a ten out of ten.

The scalability of Oracle E-Business Suite is rated a nine out of ten.

Our support is through another company, and based on old experiences, I would rate it eight out of ten.

Positive

Before, my company used SAP, which I believe is better for manufacturing. However, for financial sectors, Oracle is the better choice.

The setup is not difficult for me due to my fifteen years of Oracle experience. I would rate the setup a nine.

We support through another company, so the implementation team was external, which I cannot comment on specifically.

The cost is expensive. It depends on the company contract, but generally, both Oracle and SAP have similar user costs at two thousand dollars.

In manufacturing, I would recommend SAP over Oracle, as SAP Suite is better for that sector, whereas Oracle is more suitable for financial sectors.

For new users, if it's in the financial sector, I recommend Oracle. However, for manufacturing, I would recommend exploring SAP.

I would rate it an eight out of ten.

We are using Oracle EBS for the health industry, focusing on supply chain, purchasing, and integration with Oracle FlexAccord GL and Gatch Management. It is integrated with Oracle EBS accounts receivable, particularly as a sub-billing module for our patients.

Oracle EBS has provided ease of use, robust integration, and reliable reporting functions such as General Ledger and FSG reporting. It has also automated certain processes creating efficiencies in accounting and reporting, benefiting the finance department.

The most valuable features of Oracle EBS are its ease of use, integration capabilities, and the General Ledger reporting, including the FSG reporting. These features make it helpful in fetching data and generating reports.

Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients. A more web-based user experience like Oracle Fusion would also be appreciated.

I have personally been working with Oracle EBS for about 11 years.

Oracle EBS sometimes requires service requests or optimizations which occur roughly every six months.

For the healthcare industry, Oracle EBS requires more work for integration, particularly in implementing healthcare-specific modules.

The technical support provided is reliable and responsive, especially when security levels demand their urgent attention.

Positive

Previously, an in-house developed software system was used with manual data imports and segregated modules.

The initial setup was tedious but manageable over time, and involved significant change management, which is a common industry challenge.

The deployment was handled by a small team, consisting of me and two other members as technical and functional staff.

Licensing costs were a significant consideration, and Oracle Analytics was deemed too expensive compared to Power BI, which we opted for due to Outlook 365 licensing.

In considering solutions, although acknowledged, Oracle Analytics was not chosen due to its cost compared to Power BI.

Being aware of the industry reluctance towards new technology adoption is crucial. Emphasis on the long-term benefits and operational enhancement is important to encourage this transition.

I'd rate the solution seven out of ten.

We are using Oracle ERP to run our financial services, including accounts receivable, general ledger, and payments, accounts payable. The solution is utilized to manage our financial services and back-office departments that are not related to the product or insurance.

Oracle ERP has provided stability and integration with banks and financial institutions, which has been beneficial for our operations.

The most valuable feature of Oracle ERP is the integration APIs that they offer. They allow us to integrate data efficiently and manage various processes and tasks.

An area for improvement is related to the flexibility of the processes in Oracle ERP. It is challenging to change processes within the system, which sometimes hampers our ability to quickly adapt to new requirements. Adding a BPM (Business Process Management) layer over the ERP could make it more flexible.

The solution has been in use since 2021 or 2022.

Oracle ERP has proven to be very stable and solid.

Oracle ERP is very scalable. It provides a high degree of scalability, which meets our needs effectively.

On a scale from 1 to 10, I would rate Oracle's technical support an 8. It is pretty solid.

Positive

The return on investment is enough. While it is not exceptional, it meets our stability and integration needs with banks and financial institutions.

Oracle ERP is very expensive. The licensing fees are particularly high, making it challenging to buy new licenses. We often seek internal solutions to avoid purchasing additional licenses due to their cost. I don't have specific details regarding consultant fees.

Our company uses the solution full function that includes financial, procurement, and posting. We have the solution on-premises but imitate it to the cloud. We have more than 200 end users across our organization. 

The solution has strong financial models and a strong database. 

The system has bugs, is not user friendly, and requires too much customization. I consider the solution open source with full customization, but ours was not done correctly at the beginning because we still have many issues. We always need consultants to do changes or corrections. We are eight years after implementation but we still have system bugs. 

For example, we have the option to assign serial numbers for accounts payable and receivable vouchers. We have to select manual serial numbers and change the numbering every year. It is not logical to have two different vouchers for two different vendors but both with the same serial number unless you manually change them. Something happened during implementation that allows this to occur.

For another example, we have some approval hierarchies in the system. If someone delegates an action, the system sometimes jumps to the next approval and ignores handling the delegated action. 

I have been using the solution for seven years. 

The stability is okay so is rated a five out of ten. 

The scalability to add users is fine. Adding functions is limited because each function requires a new customization and implementation. 

I previously used SAP Business One, Zoho, and Microsoft Dynamics Innovation which is now called 365 Business Central. 

The setup was difficult. Implementation happened prior to my tenure at the company but colleagues said it took a long time and much effort. 

To this day, we still have opening balances in some modules that are not configured so they don't match the GL. We have to add data, ignore some periods to match the GL, and export data to Excel to work on it. The solution itself does not provide enough reports or analysis and we have many, many issues. It doesn't seem that the implementation was a success. 

Based on feedback from colleagues, the setup is rated a one out of ten. 

We implemented the solution with assistance from developers and a consultant. The process was gradual and took three years. We implemented some modules and then continued to others. We found issues and had to fix them along the way. 

Our consultant was not dedicated to the project. He was an external resource, busy with another customer, and only worked part time on our implementation. 

We need an experienced consultant to focus on these issues, investigate them, and fix them. We have many bugs and issues that shouldn't happen in the solution.

My current company uses the solution. I assume it was selected it because it was very common at the time. It also has the strongest financial modules and database. 

I am shifting to a startup company that needs a good ERP system. I am evaluating Odoo and Microsoft Business Central. I have not yet decided but will probably choose Odoo. 

Zoho is fine for small businesses such as service companies that don't have many departments or dimensions.

Small and medium enterprises do not need the solution. Big companies might want to think about whether to use the solution because there are other options like SAP and Microsoft. 

The solution offers Oracle Cloud but it operates on the same concept. Transferring or dealing with data is very old fashioned. Each module has a different database and you need to transfer data from AB to GL to run reports, create recurring reports, or create recurring processes. This is a very bad setup. Even in the cloud, you have to post entries in payroll or AP and transfer the journal to the GL to see live or trial balances. There are no automatic dashboards or live reports. 

The solution is rated a four out of ten. 

We are using Oracle Red Hat and Oracle database. It's working on cloud Azure cloud.

Many of our customers have Oracle Web E business tools and databases. We are using single-tier, multi-tier, multi-node, single node. Recently, we have migrated the tenant to tenant, like Oracle E-Business Suite.

We use HR modules, and financial modules are a very common industry. 

Oracle could improve its licensing model by offering more flexible options, such as subscription-based pricing. Nowadays, people are going for more open-source products. 

I would like to see Oracle E-Business Suite include all the necessary patches and fixes in the main product instead of requiring customers to pay for support for each one.

We have been using it for the last 15 years.  I'm a system infra architect and also have some DBA training or Oracle DBA, backup, cloning, deployment, patching, and migrations.

The product is stable, but with the passage of time, if you leave some kind of new feature and apply and customize the product, then you have to patch the product. 

For example, we raised the request to the Oracle technical team, and the technical team recommended and applied the dispatch; the issue will be fixed. So, we are continuously applying the patches. 

But this is a continuous process.   Nothing is 100%. Everything is streamlining with passive providers, even in  Microsoft, Oracle, EVS, etc. Patches are there, and bugs and fixes are there. We continuously apply everything.

Oracle's technical support is better than others.

Positive

I simultaneously worked with SQL Server from 2000 to 2004, 2008, 2017, and 2019.

Oracle E-Business Suite is a complete business suite, while SQL Server is only a database. All customized applications in front-end development use SQL. If they have a high budget, they use Oracle.

We have over 200 customers and use a variety of solutions on Azure, including SQL Server and Oracle E-Business Suite. We primarily provide technical support for our customers.

Oracle is a vast domain. For a skilled person, it is not complicated, but for a new person, it is a bit complex.

There are OS and EBS within compatibility libraries. Most issues and bugs are due to the compatibility of configurations. Otherwise, it's not so difficult. 

For deployments, we have streamlined the processes and migration. We have also streamlined the migration process, whether it is a VM migration or either it is cloning. We streamline everything.  

It's pricey. Oracle's pricing is on the higher end, but it is justified given the product's maturity, stability, and feature set.

I have been working with Oracle E-Business Suite for the past 10 to 12 years. There are always some bugs and missing patches, so I would rate it a nine out of ten.  Also, they have fixed it, but with the passive time after month-to-month payments, we have to beg to apply the patch to the product. That is the main thing we are missing.

I would like to see Oracle E-Business Suite include all the necessary patches and fixes in the main product instead of requiring customers to pay for support for each one. This would make it easier and more efficient to customize the product to meet specific needs.

We use the tool for typical ERP use cases. 

Financials, which are essential to all ERPs, and manufacturing and sales models are among the most valuable features. The specific features implemented depend on the company's needs.

The tool integrates data across all transactions. 

Oracle E-Business Suite is hard and takes six months to one year to implement. 

I have been using the product for 20 years. 

Oracle Support operates 24/7 worldwide, but the quality of support can vary based on your specific needs and your chosen support plan. They provide documentation and a support line tailored to your support agreement.

Positive

Deployment requirements vary depending on the models. For the financials model, you typically need between 10 and 20 people for setup and implementation. Depending on the company's levels, this includes various functional areas, key users, and support personnel. 

For financial modules, there are about five people involved in the installation. If you include manufacturing and sales solutions, the team supporting it would require around ten people. Each module typically requires specialists to implement it.

Oracle E-Business Suite is cheaper than SAP. It is expensive. 

SAP and Oracle have the best ERPs. Many distribution and retail companies in Mexico use Oracle E-Business Suite. I rate the overall product an eight out of ten.