Oracle E-Business Suite Reviews

I use the solution at an entry-level in my company because it's not fully implemented. I am an internal auditor in my company, so I have limited access here, and I just take care of the reporting views and displays. I have no rights to entry or other posting-related functions. I can just talk about the reporting experience associated with the tool.

I do internal audits in my company. On a daily basis, I have to extract many reports, like general ledgers, procurement-related registers, invoices reports, sales reports, receivable reports, and accounts receivable aging reports. During my review of the reports mentioned above, I found Oracle E-Business Suite very good. I have already used SAP Business One software. Compared to SAP Business One software, Oracle E-Business Suite's reporting is very wide and clear.

With the limited scope of the tool, I cannot enlist the product's overall advantages and disadvantages. Compared to SAP Business One, Oracle E-Business Suite is much better in terms of reporting views.

In Oracle E-Business Suite, there should be a proper document flow for each transaction. There should be some features in Oracle E-Business that are included in SAP Business One. I have used SAP Business One, and if we open a transaction, we can move to another related transaction through its map. In SAP Business One, each transaction has a map, but Oracle E-Business Suite does not offer such type of relationship maps or document flows for transactions.

The tool can have proper document flow for the mapping system in Oracle E-Business Suite to show each transaction. One should be able to link the transaction through the map.

I have been using Oracle E-Business Suite since 2024. I don't remember the version of the solution.

It is a very stable solution. Each report has a proper Oracle view and format and contains a lot of information. The tool's stability is very good.

I cannot speak about the overall growth of the product in my company since, based on my scope in the organization, I only deploy the product in all the departments. Based on my role, I can add value to our departments with the help of the tool.

More than 20 people use the tool. The tool has been implemented throughout my company.

The solution is deployed on an on-premises version of the tool.

I have no idea about the price.

One issue I faced while extracting reports may have been a networking issue. Sometimes, it takes some time to execute the reports.

If there are any changes we want to make in the tool, we can customize the reports as per our needs, which is a good option. The tool is flexible.

Our company has not yet implemented the AI automation system.

I have not faced any challenges in working with the product since I have already used SAP Business One.

Based on the needs and challenges of users, I can recommend the tool to them.

I have met so many of my colleagues from other organizations, and I have asked them to implement the Oracle E-Business Suite, as I found it to be working well for me.

I rate the tool a seven out of ten.

At this time, it matched our requirements, and I believe it helps our operation to be more efficient.

The challenge is figuring out how to adapt operations to fit the software because the software cannot do everything. Sometimes you have to change the way you're doing things and adjust. That's difficult because it involves people in the organization. At first, they think the server can do everything, but it's the opposite. You have to work with the server to achieve your goals. That's the challenge.

The solution itself is okay. Before we used the cloud, we faced issues with data input and retrieval. But with the cloud, the infrastructure and software are stable. We don't have any issues with the software itself. That's one advantage.

Another advantage is that the people who need to support the back end of the application are no longer required. The ability to access the platform anywhere is also a benefit, especially with remote work.

Before, we used a lot of manpower in our operations, in the backend, but this is a service. We have eliminated some unnecessary processes, and we don't need to worry about having a big server or other hardware issues because everything is in the cloud. We can just concentrate on how to apply the software.

The integration works okay, but it's not that easy. You need some specific technical knowledge. 

It's not easy for people without technical knowledge to understand how to implement it. It's similar to our other systems, but it's not that easy because we have to ask someone else to do this kind of thing.

I have been using it for two years now. 

I would rate the stability a ten out of ten. 

It can scale much more than what we are currently using. We have around 20 end users using it. 

People use it every day, but I'm on the development side and only connect some data from the system. Maybe I log in once a week, but not often.

We used a local software company. But it's not available anymore. It was just local software, another operating system, another POS system, and an inventory system from two different companies.

The system we used ran on Windows. When Windows 7 came out, there were some issues with the software. We needed to upgrade some components to run on the new Windows system. We also wanted to integrate accounting and inventory into the same system to reduce workload and paperwork. That's why we upgraded to Oracle.

The initial setup is not that easy. 

The implementation took a few months because we needed to import data and make customizations.

We hired an Oracle partner to help us.

It's quite expensive, even though they gave us a discount.

I do recommend it, but it depends on others. It's a good suite if they can afford it and are willing to put in the resources.

Overall, I would rate it a nine out of ten. 

Our company uses the solution full function that includes financial, procurement, and posting. We have the solution on-premises but imitate it to the cloud. We have more than 200 end users across our organization. 

The solution has strong financial models and a strong database. 

The system has bugs, is not user friendly, and requires too much customization. I consider the solution open source with full customization, but ours was not done correctly at the beginning because we still have many issues. We always need consultants to do changes or corrections. We are eight years after implementation but we still have system bugs. 

For example, we have the option to assign serial numbers for accounts payable and receivable vouchers. We have to select manual serial numbers and change the numbering every year. It is not logical to have two different vouchers for two different vendors but both with the same serial number unless you manually change them. Something happened during implementation that allows this to occur.

For another example, we have some approval hierarchies in the system. If someone delegates an action, the system sometimes jumps to the next approval and ignores handling the delegated action. 

I have been using the solution for seven years. 

The stability is okay so is rated a five out of ten. 

The scalability to add users is fine. Adding functions is limited because each function requires a new customization and implementation. 

I previously used SAP Business One, Zoho, and Microsoft Dynamics Innovation which is now called 365 Business Central. 

The setup was difficult. Implementation happened prior to my tenure at the company but colleagues said it took a long time and much effort. 

To this day, we still have opening balances in some modules that are not configured so they don't match the GL. We have to add data, ignore some periods to match the GL, and export data to Excel to work on it. The solution itself does not provide enough reports or analysis and we have many, many issues. It doesn't seem that the implementation was a success. 

Based on feedback from colleagues, the setup is rated a one out of ten. 

We implemented the solution with assistance from developers and a consultant. The process was gradual and took three years. We implemented some modules and then continued to others. We found issues and had to fix them along the way. 

Our consultant was not dedicated to the project. He was an external resource, busy with another customer, and only worked part time on our implementation. 

We need an experienced consultant to focus on these issues, investigate them, and fix them. We have many bugs and issues that shouldn't happen in the solution.

My current company uses the solution. I assume it was selected it because it was very common at the time. It also has the strongest financial modules and database. 

I am shifting to a startup company that needs a good ERP system. I am evaluating Odoo and Microsoft Business Central. I have not yet decided but will probably choose Odoo. 

Zoho is fine for small businesses such as service companies that don't have many departments or dimensions.

Small and medium enterprises do not need the solution. Big companies might want to think about whether to use the solution because there are other options like SAP and Microsoft. 

The solution offers Oracle Cloud but it operates on the same concept. Transferring or dealing with data is very old fashioned. Each module has a different database and you need to transfer data from AB to GL to run reports, create recurring reports, or create recurring processes. This is a very bad setup. Even in the cloud, you have to post entries in payroll or AP and transfer the journal to the GL to see live or trial balances. There are no automatic dashboards or live reports. 

The solution is rated a four out of ten. 

We are using Oracle Red Hat and Oracle database. It's working on cloud Azure cloud.

Many of our customers have Oracle Web E business tools and databases. We are using single-tier, multi-tier, multi-node, single node. Recently, we have migrated the tenant to tenant, like Oracle E-Business Suite.

We use HR modules, and financial modules are a very common industry. 

Oracle could improve its licensing model by offering more flexible options, such as subscription-based pricing. Nowadays, people are going for more open-source products. 

I would like to see Oracle E-Business Suite include all the necessary patches and fixes in the main product instead of requiring customers to pay for support for each one.

We have been using it for the last 15 years.  I'm a system infra architect and also have some DBA training or Oracle DBA, backup, cloning, deployment, patching, and migrations.

The product is stable, but with the passage of time, if you leave some kind of new feature and apply and customize the product, then you have to patch the product. 

For example, we raised the request to the Oracle technical team, and the technical team recommended and applied the dispatch; the issue will be fixed. So, we are continuously applying the patches. 

But this is a continuous process.   Nothing is 100%. Everything is streamlining with passive providers, even in  Microsoft, Oracle, EVS, etc. Patches are there, and bugs and fixes are there. We continuously apply everything.

Oracle's technical support is better than others.

Positive

I simultaneously worked with SQL Server from 2000 to 2004, 2008, 2017, and 2019.

Oracle E-Business Suite is a complete business suite, while SQL Server is only a database. All customized applications in front-end development use SQL. If they have a high budget, they use Oracle.

We have over 200 customers and use a variety of solutions on Azure, including SQL Server and Oracle E-Business Suite. We primarily provide technical support for our customers.

Oracle is a vast domain. For a skilled person, it is not complicated, but for a new person, it is a bit complex.

There are OS and EBS within compatibility libraries. Most issues and bugs are due to the compatibility of configurations. Otherwise, it's not so difficult. 

For deployments, we have streamlined the processes and migration. We have also streamlined the migration process, whether it is a VM migration or either it is cloning. We streamline everything.  

It's pricey. Oracle's pricing is on the higher end, but it is justified given the product's maturity, stability, and feature set.

I have been working with Oracle E-Business Suite for the past 10 to 12 years. There are always some bugs and missing patches, so I would rate it a nine out of ten.  Also, they have fixed it, but with the passive time after month-to-month payments, we have to beg to apply the patch to the product. That is the main thing we are missing.

I would like to see Oracle E-Business Suite include all the necessary patches and fixes in the main product instead of requiring customers to pay for support for each one. This would make it easier and more efficient to customize the product to meet specific needs.

We are using Oracle ERP to run our financial services, including accounts receivable, general ledger, and payments, accounts payable. The solution is utilized to manage our financial services and back-office departments that are not related to the product or insurance.

Oracle ERP has provided stability and integration with banks and financial institutions, which has been beneficial for our operations.

The most valuable feature of Oracle ERP is the integration APIs that they offer. They allow us to integrate data efficiently and manage various processes and tasks.

An area for improvement is related to the flexibility of the processes in Oracle ERP. It is challenging to change processes within the system, which sometimes hampers our ability to quickly adapt to new requirements. Adding a BPM (Business Process Management) layer over the ERP could make it more flexible.

The solution has been in use since 2021 or 2022.

Oracle ERP has proven to be very stable and solid.

Oracle ERP is very scalable. It provides a high degree of scalability, which meets our needs effectively.

On a scale from 1 to 10, I would rate Oracle's technical support an 8. It is pretty solid.

Positive

The return on investment is enough. While it is not exceptional, it meets our stability and integration needs with banks and financial institutions.

Oracle ERP is very expensive. The licensing fees are particularly high, making it challenging to buy new licenses. We often seek internal solutions to avoid purchasing additional licenses due to their cost. I don't have specific details regarding consultant fees.

I use the product for financial management, value chain, manufacturing, and human capital management.

The user experience in supply chain and operations management is excellent. The product is powerful in the supply chain, manufacturing, and financial domains. The system is powerful enough to absorb any business case we face during our implementation, regardless of the industry. Whether it is the public sector, retail, or FMCG, Oracle E-Business Suite can fit any business process.

It was very easy to integrate the product into our existing infrastructure. The analytics and reporting tools streamline our processes. We can implement the standard and emerging best practices to enhance decision-making. The tool has a lot of reports. We can develop custom reports easily. We can easily connect it with any data warehouse and use the analytics features. Right now, the product can handle any business case, even manufacturing. Discrete manufacturing and process manufacturing can be handled easily.

We find challenges in the manufacturing modules. The users feel that the product is not user-friendly. Continuous manufacturing is very complex. We must automate the whole manufacturing process cycle and connect multiple production lines. It is not an easy task in Oracle to implement such things. Other than that, the solution is excellent.

I have been using the solution for 20 years.

The technical support is excellent.

Positive

The deployment, implementation, and integration are very easy.

Oracle generally gives a lot of discounts. If we get discounts, the tool will not be costly. It will cost less than S/4HANA. The product might cost the same as Microsoft Dynamics. The cost is based on the discount that Oracle provides to us.

I use and implement the tool. I will recommend the product to others. You will see the benefits of the solution if you have the right partner. As an implementer or consultant, I rate the product a ten out of ten. However, since the user experience must be improved, I rate the solution a nine out of ten overall.

In my EBS experience, the finance tools stand out for their efficiency. Transitioning to Oracle E-Business Suite has been a game-changer. As someone with a background in user experience development, I quickly adapted to its user-friendly interface within days. The graphical dashboards and reports, previously requiring extensive technical effort in EBS, are now effortlessly presented in Oracle E-Business Suite. Its drag-and-drop features make data distribution a breeze. Overall, Oracle E-Business Suite's intuitive design and powerful insights make it a standout for cloud-based business operations.

The only thing that could be improved is the pricing. It is on the expensive side.

I have been working with Oracle E-Business Suite since 2012.

The stability of Oracle E-Business Suited depends on the partner handling the deployment. With the right deployment, issues are rare and mostly stem from hardware or database maintenance. I haven't encountered many bugs in the system itself, so it is generally quite stable. I would give it a nine out of ten for stability.

I would rate the scalability as an eight out of ten. We have approximately 240 clients using the solution.

I would rate Oracle technical support as a seven out of ten. They are generally helpful, but the key concern is their commitment to response time rather than resolution time. 

Neutral

At my previous company, we used both Oracle and SAP. While SAP is known for manufacturing, the decision to choose Oracle was driven by the superior financial capabilities, especially in EBS, and the robustness of Oracle, being a true cloud solution. Unlike SAP, Oracle's approach to the cloud is more native, offering a distinct advantage.

Deploying Oracle E-Business Suite, the cloud version, is straightforward - no need for complicated setups. Just choose a username and password, and you are ready. Configuration tasks like workflows and organization structures are handled by partners like Triad. Unlike traditional software, Oracle doesn't require deploying databases, making it hassle-free. The timeline for implementation varies. Simple processes may take three to four months following the Oracle Unified Method. However, more complex modules like manufacturing could extend to around six months. The duration also depends on client involvement, from gathering requirements to user acceptance testing. It is a collaborative effort with both the partner and the client. I am involved in troubleshooting and providing Managed Services and SNA. After a system goes live, clients often need ongoing support, especially if they lack a dedicated IT team. We step in as tier one or tier two support, offering what some call "day two services." It is a crucial part of our service portfolio and ensures comprehensive 360-degree support for our clients.

Oracle E-Business Suite brings time savings by minimizing manual work and provides enhanced visibility into processes and inventory. From a return on investment perspective, the benefits are substantial.

Oracle E-Business Suite is pricey, but it is worth the money. I would rate it as an eight out of ten in terms of costliness.

Overall, I would rate Oracle E-Business Suite as a nine out of ten.

We use the solution for our mainstream business. We use it for financial, procurement, and asset management.

Financial and asset management features are valuable.

The initial setup is complex.

I have been using the product for almost ten years.

The tool is stable.

Oracle provided us with one or two solutions. When we purchased the products, Oracle gave us scalable solutions. Almost 180 people are using the solution in our organization. The number of users will decrease after the upgrade process.

We raise service requests to Oracle.

The deployment took one and a half years. The solution is deployed on-premises. The deployment process has two phases. It took us nearly two years. We need at least ten people to deploy the product.

We contacted Deloitte to deploy the solution.

The product is worth the money.

We need to pay for the license annually. The solution is quite expensive.

We are not using the latest version of the solution. We are planning to change the product. We are researching ERPs from SAP, Oracle, and Microsoft. We decided to use Oracle ten years ago. We are more interested in Microsoft Dynamics because we use Microsoft products like Microsoft 365 and Teams.

Currently, we are upgrading the software. We contacted Oracle to upgrade the tool. I would recommend the solution to others, but we faced some issues. We couldn't upgrade to the latest version. We don't have the latest version of the database or application.

Overall, I rate the solution an eight out of ten.

We use the tool for typical ERP use cases. 

Financials, which are essential to all ERPs, and manufacturing and sales models are among the most valuable features. The specific features implemented depend on the company's needs.

The tool integrates data across all transactions. 

Oracle E-Business Suite is hard and takes six months to one year to implement. 

I have been using the product for 20 years. 

Oracle Support operates 24/7 worldwide, but the quality of support can vary based on your specific needs and your chosen support plan. They provide documentation and a support line tailored to your support agreement.

Positive

Deployment requirements vary depending on the models. For the financials model, you typically need between 10 and 20 people for setup and implementation. Depending on the company's levels, this includes various functional areas, key users, and support personnel. 

For financial modules, there are about five people involved in the installation. If you include manufacturing and sales solutions, the team supporting it would require around ten people. Each module typically requires specialists to implement it.

Oracle E-Business Suite is cheaper than SAP. It is expensive. 

SAP and Oracle have the best ERPs. Many distribution and retail companies in Mexico use Oracle E-Business Suite. I rate the overall product an eight out of ten. 

We are a large company using every function of Oracle E-Business Suite, such as human capital management, financial management, manufacturing, plant maintenance, and many more. We've implemented almost thirty-seven modules of Oracle E-Business Suite in our organization.

Oracle E-Business Suite improved my organization by automating every function and integrating all departments. For example, HR is integrated with Finance through the payroll module. Inventory is integrated with Finance through the inventory module. Plant maintenance is integrated with the stores and spheres, so there's a single source of truth across the organization. There's no need to maintain separate databases, software, or functions within the organization through Oracle E-Business Suite.

My organization uses the same source of truth, so there's less hassle and more accurate information, making decision-making easier because of this solution.

I like the automation and integration features of Oracle E-Business Suite.

A downside of Oracle E-Business Suite is its interface because it's less user-friendly than the latest cloud solutions.

As an organization, Oracle now has more interest in cloud applications, so nowadays, it doesn't focus much on Oracle E-Business Suite, an on-premises solution, so this is another downside.

In the next release of the solution, I want to see an enhanced GUI so that it can attract more users and for Oracle to focus more on Oracle E-Business Suite and make it more user-friendly.

I've been using Oracle E-Business Suite for twelve years.

Oracle E-Business Suite is pretty stable, and I'd rate it as nine out of ten, stability-wise.

Oracle E-Business Suite is a highly scalable solution, and I'd rate its scalability as ten out of ten.

Oracle E-Business Suite technical support is a seven out of ten for me.

Neutral

We've used custom and in-house solutions before using Oracle E-Business Suite. Still, because of the benefits, scalability, integration, and support we got from the solution, we went with Oracle E-Business Suite.

As Oracle E-Business Suite is an ERP system, it has a complex implementation process. It's unlike any other software you can install and start using immediately. The system requires installation, then configuration, so depending on the complexity of the business, it takes around three to six months to configure and run it within the organization.

Installing the software onto the server, for example, isn't a matter of one to two days maximum. The steps to deploy Oracle E-Business Suite depend on your business requirement, how you map your business requirements into the system, and how you want the system to operate according to your needs. It varies based on the complexity of your business where Oracle E-Business Suite would be implemented.

The first time Oracle E-Business Suite was implemented, configured, and integrated with our systems, we worked with a third party who was an expert, so we won't run into cost overruns.

The digitization projects we implemented in multiple areas resulted in millions of savings because Oracle E-Business Suite helped keep queries simpler, so there's ROI from the solution.

My organization has been using the solution for the past twelve years, so I'm sure it paid off, but I have yet to calculate the ROI.

Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees.

Since we've been using Oracle E-Business Suite for twelve years, we've evaluated different solutions from time to time but eventually chose SAP as our primary solution.

I'm using the latest version of Oracle E-Business Suite.

Two or three people can maintain Oracle E-Business Suite for a small organization. Still, for a vast implementation, for example, within my organization, about twenty-five to thirty people handle the maintenance of the solution.

Around two thousand to three thousand people use Oracle E-Business Suite within the organization.

All departments use the solution, whether Presales, Sales, Finance, Plant Maintenance, HR, Compensation, Payroll, etc.

I recommend Oracle E-Business Suite, but since the newest technology is now on the cloud, I wonder if people would be interested in an on-premise solution.

I'd rate the solution eight out of ten because the GUI needs improvement. I would give Oracle E-Business Suite a nine or ten if its GUI were improved.

My company is simply an Oracle customer.