Oracle E-Business Suite Reviews

I use this solution for Core HR, Absence Management, and payroll.

Oracle EBS is a mature product. It fills many needs.

It is a gate to doing customization, as there is a need for custom solutions.

It can easily be developed into an application.

I can also easily plug into the business cycle.

There are some cycles in HR that are not straightforward. For example, the attendance approach, and the second admin transfers are not straightforward procedures.

We can see many features in the cloud and other applications that are not supported in EBS. For example, in iRecruitment, the recruitment or selection workflow process for candidates to be recruited is very advanced, it's a very skilled and enhanced process in Taleo. This is not something that is present in EBS but there are many requirements for this. Customers require this area of recruitment. For example, in Taleo, a person cannot move from the HR interview to the technical interview unless he has passed the HR interview. This does not exist in EBS. Many customers are asking for this functionality.

In Taleo, Candidate workflow allows you to do this. They give you the feature to configure that selection workflow for the candidates in terms of steps. You cannot move from this step until you complete the first step. This is definitely an area to consider.

There is strength in the product but we are always looking for weakness to improve.

The reporting area is very weak. It needs some improvements.

The embedded analytics is something new but it's a bit complicated. They tried to embed the analytics into the EBS with the same model as in FUSION but it's not easy or straightforward to enhance and maintain.

Organizational restructuring is a horrible process and very difficult in EBS.

I am currently an HCCM Team lead. I have 12 years of experience in implementing Oracle.

I also have been working with Oracle E-Business Suite for 12 years.

I am certified in Oracle HCCM Cloud applications.

I work with many versions. I have worked with versions 11, 12, and now 12.2.9.

Generally speaking, Oracle E-Business Suite is a stable product.

Any product can have bugs, but it depends on where the bug is and if you have a workaround or not.

One of the drawbacks with Oracle is that it seems to take them a long time to release a solution for the bugs or enhancements. For example, there is a bug found in 2011 that has not been resolved or closed until now.

There are, however, technology bugs or functional bugs that are enhancements that you find in certain services such as contract screens, contracts, or payments. Oracle will call this an enhancement request, we can deliver it but for now, there is no delivery for this solution.

This is a scalable solution.

I am just learning Taleo, I have a small amount of experience and a few customers.

The initial setup is straightforward. While you can complete the installation yourself, you will need to know the product and how the product is configured.

An understanding of the business process is required to easily configure the application.

You must have the knowledge to know the subsequent actions, how they are done, and how the links are set up together. For example, I can define lookup, and to do this I will research to know if it will use the standard form, or if it will use the value set or the standard use for one report or other types of validations.

Overall, I believe that it is always best to ask someone who is experienced. For example, if we consider the iPhone mobile, we may ask how can we take a picture, If you are coming from Android to iOS, you will ask someone with experience in this type of operating system, how you can do related things or supporting context.

I completed the installation myself. I did not use the help of an integrator or consultant.

I have a lot of experience, and I work with many customers. I know what they require and which features they are looking for.

I would like to see where Oracle E-Business Suite will take the roadmap. I don't know if they will invest more in the roadmap for EBS or investing in the cloud.

In summary, this is a good product but there is always an area for improvement.

I would rate Oracle E-Business Suite a seven out of ten.

I like that one system covers everything. The main objective of ERP, in general, is to try to integrate the departments and control various processes. It's the main objective for big companies where many people are working. By implementing ERP, you can control the processes, control the business consulting, and have one system to handle everything.

They don't have built-in bank integrations, which would be very helpful. For API, I know Oracle has a big library of APIs, and you can extend it. But most important integrations are still missing. These are mainly for features to integrate with other systems and other market forces, like banks or civic parties.

For example, for the environment to work using E-Business Suite, which is not handling the budgeting in the power tool, we have to purchase Hyperion and integrate Hyperion with the E-Business Suite. If you want reporting, you can select a reporting tool or different reporting tools for business intelligence. For each case, it's painful to have multi-systems in place. Most companies prefer to have one system and it's costly.

I have been using Oracle E-Business Suite for about 13 years.

Oracle E-business Suite is a stable solution.

Oracle E-business Suite is easy to scale. But sometimes, the company requirements don't fit with the software requirements.

I'm an implementer, so the Oracle E-business Suite's initial setup is easy for me.

I implemented Oracle E-Business Suite by myself.

I would recommend Oracle E-Business Suite to potential users.

On a scale from one to ten, I would give Oracle E-Business Suite an eight.

The primary use case for this solution is for Governmental Fiscal Management Information Systems (GFMIS). This is a complete solution to manage the whole country Financial System.

Its user interface is not completely a web interface. It uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks.

It costs too much. 

Basically, the most valuable feature is the suite; basically, your integration between APAR, PO, fixed assets. We're using Financials.

Again, integration: The reason I'm mentioning this is, basically, you can have an ERP ordering system, and it doesn't have to be Oracle. Also, it's not really an ordering system; it's not friendly, for that matter.

Maybe more real-time; that would probably be better.

I have been using it for about 15 years. The company has had it maybe four years.

It's fairly stable. We haven't really had any big issues.

We believe it is scalable. We certainly have to change our process, and maybe have to acquire more products, but we think Oracle will be able to provide all of our needs.

Technical support is OK. They're no better or no worse than other companies. You have to know what to do. Basically, for us, when we go to support, we're prepared. We make sure we have all our data – from our financial system or whatever – ready, so we will save time.

However, we do find, sometimes, depending on the time of the day, if you open the support ticket with Oracle, let's say, if you're doing it in the afternoon, or late afternoon, then it actually goes to Asia-Pacific. That problem, basically, is that you won't get any updates in the morning, if we try to. You would get something in the afternoon. If it's not urgent, maybe that's OK, but we'd like to have something, basically, in the same time zone, at least.

For one thing, there are not many things available out there. Oracle bought them all, basically. Oracle is basically a local company for us. It's pretty easy to use, so that was another one of the reasons. Also, at the time, my company was trying to go IPO. They couldn’t really claim all the financials from the spreadsheets. You have to have some kind of ERP system, so Oracle was one of the options.

Initial setup really depends on the module. It’s not very consistent, I think because different people have developed the different modules. You have to get used to it.

When we are selecting a vendor to work with, we look for a couple of things. One simple thing: basically, it has to be logical. Meaning that, whatever application's there, it makes sense to use. Also, it should be easy to implement and easy to support. Hopefully, it will work with our other systems. We also look at ease of use.

We have a lot of modules such as finance, receivables, and so on. The end-to-end flow is there. The features that Oracle has provided are good as an end-to-end solution. We use that and it's good, actually.

They have provided a lot of front-end programs, with which we can import data from different systems. Data from various systems comes through a single system. Then, from that data, we can generate the reports. That one single system gets data from many downstream systems.

The main thing is, if you want additional functions or any customization, you can also do that on top of the product. That route is more beneficial.

With reports, we have various options. We can generate reports in a particular format, and so on, with various options.

Right now, I don’t think the version that we are using supports mobile devices. I think it is on the desktop only, although we can select laptops. I’d like to see a mobile version.

It’s pretty stable.

As I’ve mentioned with the customization, you can do that. So, in that way, it's scalable.

Actually, I believe I was using Oracle already, but that was on the database side. That was limited to my field only, and so that's the reason I moved.

I was not involved in actually setting up the product, but I am involved in some of the customization we do. Sometimes we have to do setup, but that is not initial setup. We make some modifications.

Setup was mostly straightforward; it was not that complicated. We had some user manuals and some recordings, which made it easier.

From the beginning, we were only using Oracle. It's not a small product, it's a big company. Going from Oracle to another vendor would be very costly. That's why they are not thinking about it. Maybe for the next 5 to 10 years, my company will be using only Oracle, but I'm not completely sure.

When I’m choosing a vendor such as Oracle, I look at all factors such as scalability, price and so on. Nowadays, there is a lot of freeware available in the marketplace. We look at performance but also at big data. For example, Hadoop is freeware, so price is definitely one of the factors.

The kind of features they have provided is very helpful. It's very user friendly.

Look at the features Oracle provides and also at the customization options. For some products, there are limitations; for example, you cannot customize it. We can directly do the customization in the Oracle application. It’s not like we are developing some third-party application, and from there importing the data. We can directly customize the main application; this way, it is easier. Nonetheless, there are some risks involved with that as well… :)

The most valuable features of the product are Oracle Process Manufacturing, the module for custom production, raw material conjunction and finished good tracking; Oracle Cash; Procure to Pay; and the full circle. Finally, the Oracle financial module, the journal, the provisining and the balance sheet are also valuable. The whole product is good. It's difficult to distinguish actually because it is an integrated product.

We are now working on ASM Cloud and CX. We have already spoken with Oracle and we’ll probably implement it on February 17.

I have been using it for 10 months, from the first of January 2016.

It's a stable product. There are bugs in every IT product. Oracle also has some but their service and support is very good. You can get service from the middle level or you can raise an SR and get 24-hour service. If any issues arise, either we can fix them or they can fix them. There's no problem.

I’ll mark scalability as 70-30.

When I have faced any problem with the database table, if there’s something wrong at the application level, or when I am applying the patches, I just raise an SR, a service request with the Oracle support team. Based on the priority, they will provide feedback. The last couple of months, I have been getting some good feedback from them. From that point of view, the service is good.

Setup is always complex because you have to choose the server configuration, hardware configuration, bandwidth, and so on. On-premise setup is always very difficult. Now that services are cloud-based, it is Oracle’s headache, not my headache.

Buy and use this product. It's a good product. I'm using it and I've benefited. Buy and use this. There will be challenges.

It provides a great SLA model. Also, with all the different modules that are available, the technology stack is very good.

We do a lot of inter-company transactions, and Oracle has limitations on inter-company transactions. We would like Oracle to have inter-company transactions for more than four inter-companies, or more than five, multiple inter-companies.

We've been using it for about 15 years.

We've had no issues with deployment.

We are on an slightly older version as we don't apply as many patches as Oracle recommends because we feel it's not stable. So we've definitely had some stability issues that have prevented us from moving forward for the product.

We're able to scale it for our needs.

Technical support is very knowledgeable. I think normally the Metalink support is very good and sometimes we may have to reach out to them.

The complexity of the setup depends on whether you have a lot of requirements and are using many modules. It can be as simple or complex as you make it.

If you have a small shop, Oracle can accommodate. If you're a big shop, Oracle can do that, too. So Oracle is a solution for every kind of business. That's what I really like about E-Business Suite.