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reviewer1502613 - PeerSpot reviewer
Mede-eigenaar at Bricad Automatisering
Real User
Flexible, multi-platform, easy to use, and the support is responsive
Pros and Cons
  • "The back-up and restore functions work great and it's easy to use."
  • "At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system."

What is our primary use case?

We use Nakivo to backup the VMs running at our customer's site. We mainly use ESXi and Hyper-V machines, which usually have two VMs that we want to back-up. We usually install Nakivo on a NAS device, which is a good fit for our customers.

Most of our customers are Small businesses that have small setups.

How has it helped my organization?

We can offer an affordable and reliable backup solution to our customers. It is clear what you get: a back-up solution that does what it promises.

What is most valuable?

I like that Nakivo can be installed on Windows, Linux, and on a NAS. This gives flexibility in the way we can offer solutions. Other than that, I like the core features. The back-up and restore functions work great and it's easy to use.

What needs improvement?

At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system.

Buyer's Guide
NAKIVO Backup & Replication
May 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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For how long have I used the solution?

We have been using Nakivo for about two years.

What do I think about the stability of the solution?

Nakivo is stable and we haven't had any problems as of yet.

What do I think about the scalability of the solution?

Scaling will be dependant on other factors like storage.

How are customer service and support?

I also have good experiences with Nakivo as a company. The account manager is nice and reaches out to us whenever Nakivo has a new feature that he would like to share. If there are any questions on our part, we get a good and quick response.

How was the initial setup?

The initial setup is straightforward. You are guided and there is a lot of information on the website.

What's my experience with pricing, setup cost, and licensing?

Talk to the sales department about all of the possibilities, as they will help you to find the best solution for your setup. 

Which other solutions did I evaluate?

We tested Veeam and while it is a decent option, we think that the price is too high for the functions you get. That is why we started looking at Nakivo.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Director, Production Engineering at ATOS
Vendor
Intuitive GUI, good documentation, efficient compression and deduplication features
Pros and Cons
  • "This product has a very clean and intuitive GUI."
  • "I had to manually install SNMP, which wasn't hard, but a step I had to take, to plug this into the monitoring system."

What is our primary use case?

After looking around the internet for a quick, simple, and easy solution, I gave Nakivo a chance. I implemented it for backing up a small customer environment with one VMware host and four guests. The guests are two Linux and two Windows servers.

It's connected to a Synology NAS station via an NFS mount. The customer was looking for a quick way to back up their environment after recently suffering a significant data loss due to a user error. It had a real impact on their business and they asked for my help in putting something in place.

How has it helped my organization?

The customer didn't have any backup solution in place to protect their current server environment. This was a very quick and simple solution that fit their needs, and it was free!

They are now able to get a daily backup of their environment, including their main file share that has thousands of files stretching back for at least seven years. The loss they sustained cost them at least two man-weeks of effort to restore. 

What is most valuable?

Nakivo is very easy to set up and configure, and I chose the simplest install option possible. It is an OVA running on their server, which plugged right into their environment.

Nakivo's installation and background documentation is on point, answering a few simple questions I had.

This product has a very clean and intuitive GUI.

After running this for a week, I've found that the data compression and data deduplication is extremely valuable and efficient.  The server also has a very low overhead impact on the VMware server.

What needs improvement?

I would think that as it's used in larger environments that might be more than one server, and you're going to need a better authentication mechanism. For example, integration into Active Directory or some other form of LDAP would be helpful.

I had to manually install SNMP, which wasn't hard, but a step I had to take, to plug this into the monitoring system.

For how long have I used the solution?

I've been using Nakivo for a couple of weeks.

What do I think about the stability of the solution?

Nakivo has been extremely stable so far.

What do I think about the scalability of the solution?

I am not sure about scalability because I haven't used it in a large situation yet.

How are customer service and technical support?

I haven't needed to interact with technical support.

Which solution did I use previously and why did I switch?

They had no previous backup system.

How was the initial setup?

Very simple and easy to use via an OVA setup.

What about the implementation team?

I deployed it myself.

What was our ROI?

The ROI is Infinite because it's free for this kind of small environment!

What's my experience with pricing, setup cost, and licensing?

As a free solution for a small environment, this is a great solution!

Which other solutions did I evaluate?

I spend about an hour browsing other free solutions, but they were either limited by too few backup targets or didn't provide dedupe.

What other advice do I have?

For the most part, I don't have anything I'd change for this small type of environment. It has been super simple and easy to install, configure, and use. The operation of the application works as advertised.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
May 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
reviewer1501257 - PeerSpot reviewer
Technical Manager at Automate-IT
Real User
Easy to manage and provides real-time email notifications
Pros and Cons
  • "The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality."
  • "From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."

What is our primary use case?

Our primary use case is to automatically backup our production virtual servers on our dedicated backup storage. As we moved those servers to a new VMware 7 environment, we were looking for a new backup solution. We wanted one that was easy to set up, running on-premises, provides an integration to connect with our active directory, has an intuitive user interface to configure and schedule the backup jobs on our needs, includes a simple way to restore backups, and provides a good price-performance ratio.

How has it helped my organization?

The biggest improvement with Nakivo compared to our old open-source backup solution is that we do not need any manual checks to see if the backup runs are completed successfully. This is because we configured automated e-mail notifications. Therefore we will never miss any failed backup jobs and can immediately react to issues.

The easy creation and modification of backup jobs allow us to split the work between more people because the effort for an introduction and training to learn how to use Nakivo is much lower than with other solutions.

What is most valuable?

The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality. It gives us the confidence that whenever an unexpected failure occurs, we will be informed, can check the root cause quickly, and re-run the backup job manually.

We use the Nakivo API to integrate the Nakiov backup solution into our automated server provisioning process, to make sure that every production server gets backed up without any additional manual effort.

What needs improvement?

As we are using the product for only three months, I don't have any important improvement points that I can mention here. So far, Nakivo backup works fine and does exactly what we are expecting from it.

From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier. I consider this to be only a very small improvement point and it definitely has no impact on the capabilities of the Nakivo backup solution.

For how long have I used the solution?

We have been using Nakivo for three months.

What's my experience with pricing, setup cost, and licensing?

Nakivo has a good price-performance ratio.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1495233 - PeerSpot reviewer
Managing Director at Daedalus Computing Limited
Real User
Installs and is managed from a low-cost NAS, simple to set up, and the support is responsive
Pros and Cons
  • "The main advantage from our perspective is the ability to plug this solution into an existing infrastructure on a cheap device and point the backup at the server targets and configure the backup options in a simple menu; linking to a cheap cloud resource for a simple solution for off-site storage."
  • "It would be helpful to be able to have a custom footprint so that only the required features are installed."

What is our primary use case?

We have used Nakivo to provide a fully automated backup solution without user intervention with on-site backup and copy to the cloud. 

We provide support and consulting services to SME businesses in the UK, and simplicity and a lower cost are paramount. 

We have implemented Nakivo for these clients, installed to a stand-alone NAS device. This can sit on the network alongside the existing systems and simply be pointed at the servers and workstations targeted for backup. It can manage the backup externally and the backed-up resources will run without any staff intervention. 

How has it helped my organization?

This has allowed us to move our clients to an automated solution that simply plugs into their existing infrastructure, removing the need for manual media handling. We have seen an increase in resistance to clients using staff resources to manage manual media handling. 

Nakivo's solution based upon a discrete NAS has provided a very neat "plug-in" solution that connects to their networks and targets their existing servers and creates a local disc-based backup resource. To this is added a simple AWS EC2 resource, which is an automatically configured host for cloud copies of the local backups for DR and archive. 

What is most valuable?

The ability to install a solution to a stand-alone, low-cost NAS and run and manage from there has been a very helpful facet of the projects. The ability to eschew manual media handling is an essential change in SME environments, where the staffing overheads for media handling and storage in the age of cloud backups was becoming onerous. 

The main advantage from our perspective is the ability to plug this solution into an existing infrastructure on a cheap device and point the backup at the server targets and configure the backup options in a simple menu; linking to a cheap cloud resource for a simple solution for off-site storage.

What needs improvement?

There has been a slight tendency to bloat, where each new feature uses slightly more resources. It would be helpful to be able to have a custom footprint so that only the required features are installed.

For how long have I used the solution?

We have been using Nakivo for approximately two years.

What do I think about the stability of the solution?

It has proved very stable on the whole.

What do I think about the scalability of the solution?

As it can be run from different platforms, it is very scalable.

How are customer service and technical support?

Nakivo support has been very flexible and responsive. 

Which solution did I use previously and why did I switch?

Previously, we used Veritas BackupExec and we changed due to the ease of use of Nakivo and the LCO.

How was the initial setup?

Very simple to set up, including automatic installation of agents and build of AWS resource. 

What about the implementation team?

This is a product that we set up and manage for our clients.

What's my experience with pricing, setup cost, and licensing?

Cost is very appropriate for SMEs.

Which other solutions did I evaluate?

We evaluated Acronis before choosing Nakivo.

What other advice do I have?

Support has been very good and product development and enhancement very active.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a reseller of this product, supplying it as part of our solutions to SME clients.
PeerSpot user
reviewer1495230 - PeerSpot reviewer
Information Technology System Engineer at Unione dei Comuni della Bassa Romagna
Real User
Instant verification ensures integrity, encryption provides good security, and the dashboard keeps us fully informed
Pros and Cons
  • "For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs."
  • "In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform."

What is our primary use case?

Our primary use case is to back up our virtual machines.

We have a hyper-converged infrastructure with Nutanix, made up of three servers with VMware ESXi and a virtual machine with a VMware vCenter appliance.

We have a QNAP NAS with Nakivo Backup & Replication installed. Every day, we create a backup of all the virtual machines. The entire infrastructure is connected with two switches in the stack, in high availability. Every link is 10GBase-LX4 and is redundant.

How has it helped my organization?

Nakivo is easy to configure because there are only a few basic configurations to complete before it starts working. I use it with VMware and Hyper-V. When you start the initial configuration, it asks you essential questions to reach your goal.

After that, you can schedule backups, and the dashboard shows if there are any problems during the previous backups, also suggesting the solution.

The process of restoring the virtual machine is very simple. You select what you want to recover and how you want it done, then click to run. The dashboard shows you the speed of the process and alerts you when is it done.

What is most valuable?

Nakivo has a lot of features that are very interesting.

For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs.

Instant Backup Verification permits me to instantly verify VMware and Hyper-V VM backups and to get a report with screenshots of test-recovered machines.

Backup Encryption protects my data in flight and at rest with AES 256 encryption.

Instant VM Recovery is useful because I can boot VMware and Hyper-V VMs directly from deduplicated backups.

Instant File Recovery to Source is helpful because I can browse, search, and instantly restore files and folders back to the source.

What needs improvement?

In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform.

For how long have I used the solution?

We have been using Nakivo for three years.

What do I think about the stability of the solution?

Stability-wise, Nakivo is good.

What do I think about the scalability of the solution?

I have a good impression of the scalability.

How are customer service and technical support?

I have not used their technical support.

Which solution did I use previously and why did I switch?

Yes, we used Commvault, but it is very complicate and not practical for our use. So we choose Nakivo for is semplicity and the pricing.

How was the initial setup?

The initial setup is straightforward because it guides you with a few questions.

What about the implementation team?

I implemented it through a vendor team and their level of expertise is good.

Which other solutions did I evaluate?

Yes Veeam Backup and Replication, but it very expensive.

What other advice do I have?

The last version of Nakivo introduced the support to protect Microsoft Office 365 data with backup and recovery for OneDrive for Business and Exchange Online. It sends source-side deduplicated backups to HPE StoreOnce backup appliances with HPE StoreOnce Catalyst integration.

Unfortunately, we don't use that technology because we have Zimbra as our mail server and Collabora Office as our Office application. Also, we use NextCloud, a content collaboration platform.

Overall, Nakivo works fine and we don't have any problems for now.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1490964 - PeerSpot reviewer
IT Manager at Smith Neufeld Jodoin LLP
Real User
Good scheduling, easy to manage, helpful support, and deduplication saves a lot of space
Pros and Cons
  • "The most valuable feature is the ease of creating a backup copy job to get the backups to a second device."
  • "In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."

What is our primary use case?

We are using it to back up two VMs on two physical hosts in a VMware 7.0.1 environment. Backing up both to a NAS and to an old SAN that was repurposed as a secondary backup, the devices are located in two different places and connected via fiber.

The system worked well as an app on my Synology NAS until we grew too much, and the NAS didn't have enough memory. No worries though, as Nakivo Backup and Restore has many ways to implement their software, which are all included in your license. I was able to spin up a Nakivo VM and create an iSCSI connection to my NAS, and off we went!

How has it helped my organization?

Backups are easy and it de-duplicates very well, saving lots of space. I never have to worry about whether my backups are working.

Nakvio Backup and Restore handles backup scheduling very well, and it is easy to manage. I have set up numerous schedules for backing up key servers more often than utilitarian servers, and have found that scheduling is easy, especially with the "run after a different backup completes". The lets me schedule one backup, and the rest can follow.

What is most valuable?

The most valuable feature is the ease of creating a backup copy job to get the backups to a second device.

What needs improvement?

Really not sure about this, because everything works great!

The only complaint I might have is that restoring Exchange and AD objects seem to require some tweaking. So far it has always worked, but I have had to look up the database, rather than have Nakivo Backup and Restore automatically detect it. This is not a big deal.

In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests.

For how long have I used the solution?

I have been using Nakivo for three years.

How are customer service and technical support?

Their tech support, should you need it on the rare occasion, is second to none!

If you have a problem, sending in a ticket right from the web interface is easy. They respond quickly and knowledgeably. They don't demean you if the error is on your side. They help you fix it, and get back up again in short order.

Which solution did I use previously and why did I switch?

We did use another solution prior to Nakivo, but we switched because of cost and have never looked back.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

My advice for anybody who is implementing Nakivo is to make sure you evaluate the options available in each edition. I found that the Pro edition was all that we needed.

All in all, a very good company to deal with. I would highly recommend their backup products, as they work extremely well. The whole product is valuable in every sense of the word. I don't have any real complaints about the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1475781 - PeerSpot reviewer
Membro at IT-Group
Reseller
Cost-effective, provides a simple to use and well-structured interface
Pros and Cons
  • "We really appreciate the simplicity of the solution."
  • "What must be improved is the response time to technical support requests."

What is our primary use case?

We are using Nakivo internally for backup/replication and cloud backup of our little datacenter, in a server farm.

Our customers use Nakivo Backup & Replication on a daily basis for backup and recovery of VMs and files. These environments are heterogeneous, as we have many Linux VMs, Windows VMs, and dedicated virtual appliances. This is no issue with the backup and recovery of entire VMs or single files, granularly.

We also appreciate the easy-to-use web interface, and our customers are completely independent in the management of Nakivo.

How has it helped my organization?

Nakivo Backup & Replication reduces the time to set up and configure a backup solution in a VMware environment with many types of backup destination.

Before Nakivo, our technicians spent a lot of time every day assisting end-users or our customers' IT departments. Now, all is very clear and simple.

What is most valuable?

We really appreciate the simplicity of the solution. Every tab in the web interface has a simple target, and everything is structured such that it can be found in a few seconds.

Another great feature of Nakivo Backup & Replication is support for backup to the Wasabi cloud infrastructure. This allows us to offer a complete solution to our customers.

Setup on a NAS device helps us to have a distributed backup solution, in case the customer has many remote offices. We can install a little NAS on the remote site and have a bandwidth-optimized offsite backup.

What needs improvement?

What must be improved is the response time to technical support requests.

For how long have I used the solution?

We have been using Nakivo for five years.

What do I think about the stability of the solution?

This product has great stability.

How are customer service and technical support?

Generally, I don't have issues with Nakivo. The sales department is very responsive to every request and they reply in a few hours. However, technical support could be faster.

Often, as a reply to my email, I receive a message that says "We have received your message and the second level of support will reply to you soon". When they reply fast, at least two days pass!

In case of emergency, where we must recover something and it does not work as we expect, 48 hours to have a reply is too much time.

What's my experience with pricing, setup cost, and licensing?

Nakivo Backup & Replication also have another great value, which is that it is one of the lowest prices on the market. The customer does not need to spend many thousands of Euros, and in the sales phase, we have fewer issues with the CFO or management.

Which other solutions did I evaluate?

Prior to Nakivo, we tested Acronis, Veeam, and Anexia.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: I'm a Nakivo Reseller
PeerSpot user
reviewer1469676 - PeerSpot reviewer
Help Desk Manager at Alter Solution
Real User
Easy to use, helpful dashboard, and the rapid recovery means minimal impact in case of disaster
Pros and Cons
  • "Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich."
  • "It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time."

What is our primary use case?

I have been using the Nakivo Suite for a year, mainly for local backup of virtual machines on the ESXi 5.5 platform located on the servers of our company. I perform a daily backup on SNAP NAS with the available option. I also use the dashboard to verify that the backups are working properly.

I'm considering some additional features like Microsoft 365 cloud backup and Microsoft Outlook 365 mailbox backup. The latter feature is available for an additional fee.

Regardless, the product is very good and I think mine was the correct choice.

How has it helped my organization?

The main reasons for choosing and using Nakivo for business backup and recovery management are many but basically lie in the fact that the product is feature-rich and easy to manage and configure.

Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich.

What is most valuable?

The feature that I liked the most and that I personally found most interesting is the rapid recovery of the VM. This feature is very useful in case of disaster recovery, as in my business scenario, we want to avoid downtime and have a minimal impact on business operations.

Being able to start a virtual machine, in case of emergency, directly from the backup repository, allows me to have more time available to restore the virtual machine. This effectively eliminates the downtime that might inevitably arise.

What needs improvement?

It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time.

For how long have I used the solution?

We have been using Nakivo for one year.

What do I think about the stability of the solution?

Stability-wise, Nakivo is very good.

What do I think about the scalability of the solution?

The scalability is very good, and there are many plans and upgrades available.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We did not use another backup solution prior to Nakivo.

How was the initial setup?

The initial setup is very quick.

What about the implementation team?

I completed the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The product is quite cheap compared to other products on the market, but despite this, it is rich in features both at the level of backup and recovery as well as at the level of additional options.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

When I made the choice of Nakivo, I didn't have many needs in this regard. I was looking for a product that was easy to configure and easy to use, with all of the classic features of a backup and recovery system for corporate virtual machines.

I must say that I was pleasantly surprised by all of the functions present within the suite, and in particular, by the fast boot from the backup repository.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.