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reviewer98625025 - PeerSpot reviewer
System Administrator at a media company with 11-50 employees
User
Oct 24, 2023
Good replication features with helpful reporting and comprehensive email notifications
Pros and Cons
  • "Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system."
  • "Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system."

What is our primary use case?

I use the solution for the backup and replication of VMs.

I use Nakivo to back up in-house VMs. We also use the replication features of the product. With such an option I can just switch on the second standby hardware over to a replicated server at a fraction of the time, thus taking a lot of pressure off us in the case of mission-critical operations. 

It's a good asset in our IT department. it has an easy installation deployment and an easy control panel to administer. I highly recommend it.

How has it helped my organization?

Nakivo backup and replication has improved our organization a lot by its deployment scenario across two bare metals running VMware, its easy configuration, and reporting.

Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system too.

It comes with a replication module that is very critical to safeguard our mission-critical servers. This has been applied on several servers across our sites with great results as it becomes a Plan B in case of a hardware failure or an outage of the primary system.

What is most valuable?

We find the backup to the Synology NAS and replication features the most valuable to our environment.

We also like the comprehensive email notifications with attached reports. This reporting is very very easy to set up and is saved in PDF format, making it extremely simple to both share and organize. A complete history log can be shown with this product from inception to end of life.

We appreciate the implementation and very good cooperation with Synology NAS and application integration. This is vital to us in minimizing the cost of the extra hardware.

What needs improvement?

Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system. It takes a long time to finish and another job could start, so the first job may not finish, or expire unfinished. That said, that's a software-specific problem of the hosted server edition, and not Nakivo-related. A fix could be to raise the time needed to end the job or solve the VSS writers on the operating system, in order to succeed.

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NAKIVO Backup & Replication
December 2025
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For how long have I used the solution?

I have been using the solution for about three years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is robust.

How are customer service and support?

Technical support is very helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I didn't have another solution previously.

How was the initial setup?

The solution offers a very easy setup.

What about the implementation team?

We did an in-house implementation.

What was our ROI?

The ROI has been positive.

What's my experience with pricing, setup cost, and licensing?

Overall, it's worth the money.

Which other solutions did I evaluate?

I evaluated Veeam.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marek Szreiter - PeerSpot reviewer
Owner at a translation and localization position with 1-10 employees
User
Sep 7, 2023
Good monitoring, reduces costs, and helps with compliance
Pros and Cons
  • "The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security."
  • "So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution."

What is our primary use case?

We use Nakivo Backup and Replication to protect our critical data from virtual and physical machines. It is also very important to control the correctness of backups, which allows us to recover data after a failure. 

We also use the Wasabi cloud copy function. We replicate copies to the offline environment. 

We also secure our SQL servers by using the ability to run scripts before and after the backup. We use developed and implemented backup policies and schedules. 

We leverage the possibility of making a copy of Microsoft 365

How has it helped my organization?

The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security. 

The possibility of implementing extensive security policies and the developed schedules allowed for the reduction of costs related to ensuring information security. 

We also solved and deployed anti-ransomware using Nakivo. We monitor our virtual environment, CPU, RAM, and disk usage across VMware infrastructure including hosts, virtual machines, and data warehouses. This allows real-time data analysis directly from the solution interface.

What needs improvement?

The location of the product is important. So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution.

The graphical interface could be improved. Real-time replication allows you to instantly send data to a secondary site to create an exact copy of virtual machines (VMs) and continuously update that copy as changes are made to the original VM. It's in beta, and there's no word on when the release version will be available. This is an important functionality that allows you to ensure business continuity by activating the replica in the event of a failure.

For how long have I used the solution?

I have been using Nakivo Backup and Replication for eight years.

Disclosure: My company has a business relationship with this vendor other than being a customer. we are reseller
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
December 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
IT Manager at a construction company with 11-50 employees
User
Aug 11, 2023
Great support, easy to configure, and offers a encrypted offsite backup
Pros and Cons
  • "It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."
  • "One complaint I have is the dashboard flashing as it reloads/refreshes itself. The program was not always like that and it happened after an update at some point."

What is our primary use case?

This is our backup software for our VMs. 

We recently moved from having physical machines to having virtual machines. Our traditional backup method wouldn't be useful for backup up our VMs as well as the infrastructure. We do not have a large operation so we didn't want something that was subscription-based as, in the long run, it wouldn't really be worth it. 

Nakivo lets you do a one-time purchase which for our small setup was a better value. It is not easy to find something like that nowadays.

How has it helped my organization?

We made the move from physical to virtual machines and Nakivo allows us to safely and quickly back up all of our VMs. 

It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs. This improved our organization because now we can conveniently have all of our VMs backed up onsite and offsite. This allows us to have a solid disaster recovery plan in place by having multiple copies of our backups. We can have copies on an offsite NAS, or on a portable HDD, and they can all be encrypted - which is even better.

What is most valuable?

The encrypted offsite backup is very useful. Being able to have a copy of every VM stored offsite is invaluable for disaster recovery. It was very easy to set that up and it works very fast; it is able to compress and transfer large amounts of data quickly. I was blown away by how fast it transfers offsite to another repository. 

One other thing that is often overlooked is the level of support the company offers you. Nakivo support has been great. I had some complex problems that they helped me resolve and they did it quickly. They are very helpful people.

What needs improvement?

One complaint I have is the dashboard flashing as it reloads/refreshes itself. The program was not always like that and it happened after an update at some point. When it refreshes the dashboard the whole screen flashes and all the squares that held information, like the charts that show data transfer and other things, all blink out and reload at the same time. Refreshing all those in real-time should be possible without having them behave that way. Sometimes I get confused with the retention settings versus what is actually being backed up.

For how long have I used the solution?

I've used the solution for two years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NAKIVO Inc. - PeerSpot reviewer
NAKIVO Inc.Works at a tech vendor with 51-200 employees
Vendor

Thank you for choosing NAKIVO. We're sorry to hear that you didn't find what you need in our knowledge base. Please make sure to reach out to our support team and they will do everything to assist you as swiftly as possible. 


You can contact support right from the product interface or find other methods here: https://helpcenter.nakivo.com/display/support/

reviewer902752 - PeerSpot reviewer
Senior IT System Administrator at a tech services company with 1-10 employees
User
Jul 20, 2023
Easy to use, quick to deploy and offers fair pricing
Pros and Cons
  • "The VM Backup Verification is one of the features I appreciate the most."
  • "I would love to see compatibility with KVM Backup."

What is our primary use case?


How has it helped my organization?

NAKIVO Backup & Replication provides a cost-effective solution without compromising on features and functionality. I selected NAKIVO Backup & Replication to benefit from its cost-effectiveness, user-friendly interface, versatile platform support, performance optimization, advanced features, and storage efficiency. 

The setup process is very quick and I am able to install it on a Windows machine in less than five minutes. The app for a QNAP NAS system has proven to be very useful, quick to deploy, and reliable.

What is most valuable?

I found Nakivo valuable for the following aspects: 

  • ease of use
  • quick to deploy
  • great value for pricing 
  • professional and quick support

The VM Backup Verification is one of the features I appreciate the most. Other than that, the possibility to have remote (off-site) repositories has been a feature we really love, since it helps us to provide our customers with remote backups, storing the data with encryption and deduplication to allow safe and reduced storage usage. 

The notification process helps us to be aware of each backup result.

What needs improvement?

I would love to see compatibility with KVM Backup. We would appreciate seeing Proxmox Virtual Environment (PVE) supported to provide reliable backup to this virtualization host. 

Another feature that we would find helpful would be the possibility to update automatically all the transporter (local and remote) when updating the director. This will make the system update process faster and easier to deploy in more complicated infrastructures with multiple repositories and transporters. 

For how long have I used the solution?

I've been using the product for seven years.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1874898 - PeerSpot reviewer
Consultant at a tech services company with 1-10 employees
User
Jun 8, 2022
Flexible, easy to use, and no-nonsense
Pros and Cons
  • "The easy management and a good overview are the most important aspects."
  • "The process for getting unused diskspace back from the data repository is slow."

What is our primary use case?

Our customers moved to VMs on VMWare and Hyper-V and due to this, a new backup solution was needed. 

I have tested most of the brands on the market and looked at Nakivo. From the start, this was an easy-to-use no-nonsense tool that just worked. The price was low, and it was flexible to install, both on Windows servers and as a Linux VM.

Recently I have started to use the Linux appliance from Nakivo and they work great. I like the idea of having the backup software on a different platform disconnected from the production system.

How has it helped my organization?

The management of NAKIVO works great. They make it simple to get an overview of the status, backup progress, and the used disk space in the repository.

It is very useful for all types of backup and a copy function to external media works smoothly.

It is the first time I have been able to set up backup systems that work and is easy for the customer to access and check the status of the system.

It can be used on many systems, like VMs, physical machines, and Office 365, from the same installation - depending on the license.

What is most valuable?

The easy management and a good overview are the most important aspects.

The compression function optimizes the use of disk space and the error reporting that sends emails if anything goes wrong.

And the great service from the support, I have never experienced that they couldn’t help and if I forgot to answer, then they reminded me, to keep tracking the error until it was solved.

Since I have started to use NAKIVO backup I have not got a complaint from my customers about the backup system.

It is easy to create new users by giving the customer access to the management system and they do not have to install anything.

What needs improvement?

Right now, nothing is wrong.

The product fits my needs 100%. I use it for the backup of VMs. Some customers only have two VMs and others have more than 30.

The only thing I can think of is better options for adjusting the text in the mails that the system sends, both for reporting and for errors. When you review these emails from different customers, then it can be hard to identify from what system they have been sent.

The process for getting unused diskspace back from the data repository is slow. This could need an update to improve the speed.

For how long have I used the solution?

I've used the solution for five years.

What do I think about the stability of the solution?

The system is very stable. Most problems have been from other systems.

What do I think about the scalability of the solution?

The scalability is really good.

How are customer service and support?

They offer super professional technical service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Symantec Backup Exec and tried Veeam.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The setup is easy and they have really good guides. The price is also good, specialy for systems with many VMs.

Which other solutions did I evaluate?

We looked into Veeam, Symantec, and some other backup systems for host systems.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1783962 - PeerSpot reviewer
Information Technology Manager at a non-profit with 1-10 employees
User
Feb 17, 2022
Great backup and restore features and very easy to use
Pros and Cons
  • "The interface is basic and very easy to use which is what we are looking for."
  • "Space is always an issue."

What is our primary use case?

We needed a backup solution that would back up all over Virtual Machines (VMware) and have a safe, fast, and reliable recovery process when needed.

Nakivo has allowed a worry-free backup process. 

The interface is basic and very easy to use which is what we are looking for. Setup is a simple task I manged to setup all the backup process by myself and if I had any questions the technical team was there to guide me and backup reports and notifications keeps you informed if there is any issues.

How has it helped my organization?

The solution is very simple to use in every way - including in the setup process, configuration, and backup process. 

Backups are done if all your connections are online. We tested and keep testing the restore process and we found that the restore process is quick and easy. 

You can also connect to different repositories so that you can have multiple backups on different devices to keep the backups stored in and safe and secure location. 

With Nakivo, we have a worry-free backup process and restore feature.

What is most valuable?

We always had an issue where we could not download a file if a user deleted it by mistake. We needed to restore the image or use another backup program to be able to just restore single files or folders if needed.

With Nakivo, we can do this and have the option to be able to download single files or folders from an incremental or full backup. It has saved us a lot of time.

You also have the option to download it locally to your PC or restore it back into the virtual machine, which, again, is time-saving and cost-effective in the long run.

What needs improvement?

We have a lot of clients on the network and we need to back up their local files. Space is always an issue and we try to backup just the files in certain folders, which the users are aware of. A good solution would be if we could create backups of files and folders from the users' local machine.

It might sound old-fashioned, however, we are limited on space and this solution will be a great feature. The user might lose their laptop or have it stolen, so having a backup of their local files would be just what we need.

For how long have I used the solution?

We are now moving in on two years of working with this product.

What do I think about the stability of the solution?

The solution is very stable and easy to use. 

What do I think about the scalability of the solution?

Backup times really depend on your overall systems. If you have fast systems, it will back up fast. In regards to our older solutions, it is way more impressive.

How are customer service and support?

Technical support is always ready to respond always helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use a different solution. We switch as the last solution was very expensive.

How was the initial setup?

The initial setup is very straightforward and easy.

What about the implementation team?

We did the implementation ourselves in-house.

What's my experience with pricing, setup cost, and licensing?

We found everything more cost-effective with Nakivo. We had a reduction of 70% in costs when we switched.

Which other solutions did I evaluate?

We looked at some other options. Acronis and Veeam were some solutions we looked into.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2162178 - PeerSpot reviewer
EERO ApS at a tech services company with 1-10 employees
User
Apr 20, 2023
Saves time with good disaster recovery and multi-tenancy
Pros and Cons
  • "All in all, NAKIVO helped us save a lot of time."
  • "For us, it would be best to improve the speed of the backup instead of adding new features."

What is our primary use case?

We did a manual backup of our VM's before. Nakivo was a cheap alternative to this, and we do it all for us now. 

Furthermore, we have used disaster recovery a few times, and it worked like a charm and saved us money and time. We have used the software so much that we became partners and certified. 

We use multi-tenancy very much as well, so we can manage multiple customers from one site. That makes it much easier to see if all backups have been run without errors and set up multiple jobs from one site so that we don't need VPNs and such for configuring customers' sites. 

All in all, Nakivo helped us save a lot of time.

How has it helped my organization?

If you don't want to waste a lot of money each year on backup software and just want something that works out of the box, and is easy to install, then choose Nakivo. 

Nakivo is easy to manage also - even if you are not in the IT department - and is a single company with its own data center. 

It is easy to manage your backups and restore. There are a lot of advanced features in Nakivo. All in all, you don't have to use them for single backups and restores. 

If you have problems, they also have a very good support staff that is not afraid to join a session with you, helping with backup or restoring a setup (or whatever the problem might be). 

We had some issues with snapshots on our VMware that Nakivo uses. Nakivo fixed it with a live session, even though they don't have anything to do with our VMware.

What is most valuable?

Nakivo is a backup and replication solution. Of course, the main best features are that it backs up, replicates, and restores. Nakivo also offers a lot more, like multi-tenancy. We use that a lot since we have a lot of customers we also backups for. With this product, we can control it all at one site. This means that we can do our job in much less time than before with manual backups.

Nakivo has a feature to recover files directly into VMs. We use this a lot, and it works flawlessly when set up.

What needs improvement?

In terms of features right now there isn't anything we want.

Of course, we want Nakivo to keep updating the product for errors and offer continuous support for old as well as the new VMware ESXi, and HyperV. 

For us, it would be best to improve the speed of the backup instead of adding new features. Nakivo is fast enough now, however, if it could be faster at encrypting or compressing, that would be ideal.

For how long have I used the solution?

I've used the solution for five years.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a computer software company with 51-200 employees
User
Sep 11, 2022
Quick support response, good backup capabilities, and easy installation
Pros and Cons
  • "It can be quickly configured via web pages."
  • "We would like to back up File Shares to Amazon S3/Wasabi."

What is our primary use case?

As a software house, we make heavy use of the VMware vSphere environment for hosting our test lab along with the software repositories and other data.

There are some software repositories, file shares, and a VMware vSphere environment with about 60 virtual machines (few transient but the majority evolving), all weighing in at around 3.4 TB of data to backup.

Our data is mostly NAS-centric so we need a comprehensive solution to back up our NAS, possibly without allocating an additional instance of operating system and related hardware.

It is also necessary to make local and offsite backup copies of our data without recurring, if possible, scripting.

How has it helped my organization?

Nakivo permits easy installation natively on a NAS and has a low-impact footprint for needed resources. It can be quickly configured via web pages.

It is strongly oriented to backup VMware vSphere environments yet permits us also to protect data based on CIFS (Microsoft SMB) shares, thus covering our needs.

We can protect our environment by backing up data to local, offsite, and Amazon storage - making use of backup and copy jobs offered natively by Nakivo.

After an initial configuration and calibration work, the software now works successfully.

What is most valuable?

It can be installed natively on NAS appliances (it supports Qnap and other kinds of NAS) permitting the use of underutilized appliances without installing the software on Windows or Linux Servers.

The solution has frugal resource needs.

We can backup natively our VMware Virtual Machines and File Shares.

We can store backups (or make copies of them) onto Microsoft shares, Amazon S3, (which is ultimately on more economical Backblaze), and remotely to other sites using their little transporter VM.

Jobs can be chained one after the other to not overload the system with overlapping jobs or to start a backup copy job after its relative backup has ended.

We have rapid add/remove/reorder priority of VM to backup and their backup archive.

Nakivo Service is very helpful and pretty fast to respond (about 1-2 days).

What needs improvement?

We would like to back up File Shares to Amazon S3/Wasabi.

Email notifications should allow for the subject to be customizable and permit the use of some predefined variables (like {JOBNAME}, {DATETIME}, {JOBRESULT}) that will be substituted when mail is sent.

The backup view of a repository could be adjusted. In addition to the Name, Job, and Size columns, it would also be useful to see the number of recovery points for each object and the backup type for each row.

The backup view of a VM repository is necessary. If you have several protected virtual machines, you have correspondingly different pages to navigate to reach a specific VM. After entering the detail view of a backup, when you click "<" on the page, you are returned to the first page of the repository instead of being returned to the nth page you were on before. Alternatively, having a field where you set the number of rows to show would help.

Also, with the backup view of a VM repository, it would be nice to have a tooltip showing the summary data of the backup you are hovering over (or by clicking the hyperlink).

For how long have I used the solution?

I've been using the solution for more than four months.

Which solution did I use previously and why did I switch?

Previously we use MicroFocus VM Explorer (formerly Trilead VM Explorer).

Upgrading the vSphere platform makes VM Explorer no more able to support new environments. Further, we need a more comprehensive backup solution.

What's my experience with pricing, setup cost, and licensing?

The setup of the software is simple and rapid.

The price is reasonable for our needs and with respect to the features offered.

Which other solutions did I evaluate?

We looked at Acronis Cyber Protect and Altaro VM Backup.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.