We have a VMware environment that needed backup and replication. We run Nakvio on a QNAP NAS and replicate it to another VMware Server.
Its ability to restore in the case of a catastrophic event is priceless
What is our primary use case?
How has it helped my organization?
The speed and security of backups have improved my organization.
What is most valuable?
The ability to restore in the case of a catastrophic event is priceless since every company must use a backup solution of some sort.
- Instantly recovers entire VMs, individual files, or application objects (Microsoft Exchange, SQL Server, and Active Directory)
- Deployable in one minute.
What needs improvement?
In the next release, I would like for them to add restore in physical machines.
They should also improve the speed of "Reclaim unused space" in the repository.
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For how long have I used the solution?
I have been using Nakvio for two years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
It is good for small or medium businesses, we use it for 2 VMware hosts with about 15 virtual machines.
How are customer service and support?
Support is always very available for any request.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
There are plenty of options these days, but Nakivo is a strong contender.
How was the initial setup?
It is easy for basic configuration, it is of medium difficulty for more advanced configuration.
What about the implementation team?
We implemented in-house.
What's my experience with pricing, setup cost, and licensing?
They have competitive prices.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Network Administrator at The Sarjeant Company Ltd.
Efficient support with clear reports and great functionalities
Pros and Cons
- "They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way."
- "Updating VM tools on a replicated VM could be better."
What is our primary use case?
We use the product for the backup of our VMs (Virtual Machines) which are located in a remote location.
We have scheduled the backups for every day which is very convenient as it runs automatically.
We can also run backup whenever we want according to our convenient time. The user interface is very easy to use and you can set it up in sometime without any issues.
They also have cloud integration option for the backup to be stored on cloud platform such as Amazon and Wasabi.
How has it helped my organization?
We first used Nakivo Backup and Replication for our own HyperV Cluster. Then, we added a physical server.
Having used it for some time, we discovered all of its functionalities and have seen the power of the product.
The web interface is clear and simple to use and learning to use it is very quick.
The email reports are clear.
The support is quick and efficient.
Nakivo Backup and Replication has become an important part of our disaster and recovery strategy.
Our company, being a VAR, has decided to become a reseller of this product to help more and more customers discover it.
What is most valuable?
I appreciate the management. They really do respond quickly. They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way. Kudos to the team.
I appreciate the motivation and confidence. It helps to sell Nakivo products when outstanding support is provided and its well-performing software easily beats competitors.
The product license and support delivery have been great.
What needs improvement?
Updating VM tools on a replicated VM could be better.
One of the most important things Nakivo can do is stop releasing a new version several times a year. It's important to "get it right" on a version release. Too many updates will cause an issue.
Any version update should include the ESXi Host as well as the Center - not taking into consideration the vCenter version is a huge mistake and no updates should be released unless they also support the current vCenter version. That came up and I had several issues before I figured out it was a vCneter update compatibility issue.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
NAKIVO Backup & Replication
May 2025

Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Administrator IT at Shim-pol A.m. Borzymowski. S.j
Great support with a user-friendly interface and a simple set up
Pros and Cons
- "Backup jobs are running smoothly every day with job reports sent to email after they finish each job. That gives us peace of mind."
- "More statistic options would be a great feature."
What is our primary use case?
For now, our use case is to backup two Hyper-V Servers with a total of 11 VMs.
The servers are in the same location on two different machines (Fujitsu Servers).
The repository is on Qnap with a secondary repository on a different Qnap in another location.
We plan to expand our backup system to workstations that run on Windows 10/11 later this year.
How has it helped my organization?
Our organization was running on Windows Backup and Recovery - with a backup of all servers and VMs to a remote location from time to time.
Now Nakivo gives us a reliable system that has more options - such as deduplication, replication, and disaster recovery.
Backup jobs are running smoothly every day with job reports sent to email after they finish each job. That gives us peace of mind. Nakivo was easy to deploy and configure in our environment.
What is most valuable?
First of all, setting up Nakivo was fast and easy to do.
Configuration of the repositories is simple and the connection to our Hyper-V host was automated and completed in a few minutes.
Setting up jobs to backup our VMs runs with no major problems.
Support for some questions or minor issues is great. It is fast and they offer exact responses.
The interface is user-friendly and easy to read (the dashboard has all information needed).
What needs improvement?
There is always room for improvement statistics could be a little better (job compare, overall job performance), however, Nakivo is a complete product with a lot to offer. Adding new items to the configuration is simple. The backups run fast, and the recovery and replication options are also easy to use. Job reports are clear.
We plan to expand our backup system to workstations as we only backup Hyper-V.
More statistic options would be a great feature.
For how long have I used the solution?
I've used the solution for a few months.
What do I think about the stability of the solution?
The solution is very stable with no major problems.
How are customer service and support?
Customer service and support are on a very high level.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Windows Backup, however, we needed something more.
How was the initial setup?
The initial setup was straightforward and easy.
What about the implementation team?
We implemented it with the help of a vendor team.
What's my experience with pricing, setup cost, and licensing?
I'd advise new users to make contact with Nakivo support for a few hours of training.
Which other solutions did I evaluate?
We did not previously evaluate other options.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at Turkish Everhub Bilişim Technology LTD. ŞTİ.
User-friendly backup solution with a good price
Pros and Cons
- "The features that I have found most valuable are that it is a cheaper price and user-friendly."
- "In terms of what could be improved for the next release, I would probably answer better documentation and licensing models."
What is our primary use case?
I use it for backup purposes - virtualization backup and virtual service backup.
What is most valuable?
The features that I have found most valuable are that it is a cheaper price and user-friendly.
What needs improvement?
They have improved some documentation to simplify technical issues. But still some licenses are not clear. For example, when you are reading the Pro Essential license features they don't identify the differences between Pro and the Pro Essential license types, or between Enterprise and Enterprise Essential license types. This is important.
In terms of what could be improved for the next release, I would probably answer better documentation and licensing models.
For how long have I used the solution?
I have been using Nakivo for nearly one year.
What do I think about the stability of the solution?
Nakivo is reliable and stable.
What do I think about the scalability of the solution?
I didn't try it but I think it's scalable. I can add some storage for backup, so it is scalable in that way.
How are customer service and support?
Technical support is very good.
Which solution did I use previously and why did I switch?
I have experience with Veeam from about four or five years ago when I used it. These two backup solutions are working well and there is no problem between them. I don't know the differences.
How was the initial setup?
The initial setup is very easy.
What about the implementation team?
I am a Nakivo partner. I buy it for my customers.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the competition because some competitors are cheaper and some are not. I can say Nakivo is cheap.
Which other solutions did I evaluate?
I also have experience with other backup solutions, but I implemented Nakivo for my customers and I didn't look at other solutions. I just researched Veeam, Acronis and Commvault a little.
What other advice do I have?
On a scale of one to ten, I would give Nakivo a 9. Generally I'm satisfied.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Managing Partner at DelComps LLC,
Straightforward to setup with great support and excellent backups
Pros and Cons
- "The backup for physical machines and replication for the virtual environment are the most valuable aspects."
- "They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade."
What is our primary use case?
I am using Nakivo for backup and replication in both virtual and physical environments. The product is excellent, easy to use, and has a lot of beneficial features. On top of all that, the support team is excellent they will assist from deployment to go-live, and have a great after-deployment support service.
How has it helped my organization?
I can say that Using Nakivo Backup and replication adds extra layers of redundancy to my client's environment.
What is most valuable?
The backup for physical machines and replication for the virtual environment are the most valuable aspects.
What needs improvement?
They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade.
For how long have I used the solution?
We've used the solution for two months.
What do I think about the stability of the solution?
So far, the application has been very stable and does not require many resources from the existing environment.
What do I think about the scalability of the solution?
Nakivo is very scalable and fits many environments and architectures.
How are customer service and support?
They have a great customer support and service team.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to Nakivo, I used other solutions, however, due to pricing and license models, I preferred Nakivo.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We implemented the solution in-house and with a vendor team. They were very responsive and knowledgeable.
Which other solutions did I evaluate?
Prior to choosing Nakivo, I did evaluate other solutions. I chose Nakivo for many reasons, from pricing to licensing models, to service and support.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Leading IT Engineer at a media company with 51-200 employees
Simple to set up with excellent pricing and great technical support
Pros and Cons
- "The user interface in general is very good. I"
- "Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage."
What is our primary use case?
The solution is primarily used for small offices that are looking for backups for Microsoft 365 and they're looking for some local backup for their whole Office 365 environment.
What is most valuable?
The solution is a very cheap option. It's a clone of Veeam backup and it works in a very similar way for less cost.
They offer great support. The product offers chat options that are available right on the user interface, so at any time, you can reach out to support for assistance. I haven't seen a similar feature in any other solution. The Nakivo is the first one to have implemented it.
The user interface in general is very good. It's very lightweight. It's a web interface, which is quite good. In comparison, their main competition, Veeam, has an external web interface, which requires an additional component to be installed on the server which is not ideal.
The initial setup is simple.
They continuously implement new features. For example, they have brought support for storage devices recently and they are bringing support for duplication appliances. They're constantly growing.
What needs improvement?
It would be ideal if they offered a support portal for users. They should have a portal where the customer would be able to show all cases and the status of all cases and maybe create a new case. Instead, they support the solution directly on the graphical user interface inside their product. While it is easy to create a case in this way, a portal would still be an improvement.
Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage.
For how long have I used the solution?
I've been using the solution for three or four years at this point.
What do I think about the stability of the solution?
The solution is stable. It just works. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
It's pretty scalable. You have no issues expanding the solution if you need to.
Three years ago, I did not have many clients on the solution. However, over the last two to three years, the number has grown and more people are using it. Many are migrating over from Veeam.
How are customer service and support?
The support has always been very good. We are quite happy with the level of service we get.
Which solution did I use previously and why did I switch?
We also work with Veeam.
Veeam was the first solution that started to think about visualization backups. They were the first who started to offer this backup for a virtualized environment. Nakivo were the second and they basically cloned Veeam Backup. They created a cheap clone of Veeam Backup and the prices were much less than Veeam.
How was the initial setup?
The initial setup is very straightforward. It's very easy to implement, especially if we're talking about mass installations. First of all, they support MaaS. They can install their product on a MaaS network and can attach storage directly. Veeam Backup does not have such an option at all. The installation is very straightforward due to the fact that the installation looks like I'm installing a new application on an iPhone. It can't be simpler.
You only need one person to handle maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing of the product is very good. they are quite reasonable and less than other options. They are directly competing with Veeam and offer similar services at less cost.
What other advice do I have?
We are partners with Nakivo.
While our company is using the on-premise deployment version of the solution, our customers are kind of a mix. Some of them use the cloud version and have a backup for the cloud environment. Some of them use on-premises as well.
If customers are looking for a global data application without using any appliances, for example, if they want to try to duplicate all backup jobs together, then Nakivo Backup would be the best option as it has a global data application and Veeam Backup doesn't.
I'd rate the solution at a nine out of ten. I like the solution, however, there is always room for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager
Runs quietly, has a clean interface, and is easy to set up
Pros and Cons
- "The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”."
- "There is a lack of native (web-based) update functionality."
What is our primary use case?
We have been using this for six years and it has been one of the applications that I know I can trust.
Setup was easy and a breeze to perform. Past the initial setup stage and additional config changes, there was very little need for me to intervene and interact with the product. It just works!
Other than the occasional recovery, the system will run quietly without problems and if there is any issue, it will send you a notification (not that I had many).
The interface is clean, simple, and easy to use.
How has it helped my organization?
We were looking for a comfortable and automized backup system that makes the backup copies automatically. This is why we decided to use NAKIVO. It fulfils this aspect and many other points that we were looking for on a backup system.
Furthermore, NAKIVO is easy and fast to use and to manage the system and installation is very intuitive and it is easy to follow it. We needed a backup and replication tool that makes the backup copies outside of office hours. We needed something that could be integrated with Active Directory and we needed an updated software with high-quality technical support.
What is most valuable?
One of the features that we like the most from Nakivo software is its interface. It is very intuitive and easy to use once you become familiar with it. Moreover, backup copies can be configured manually and we can do it whenever we want without interrupting the working hours of the clients.
The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”. Furthermore, we have also saved a lot of time whenever we needed to recover a backup.
Active Directory is very important for us in order to manage our informatics system.
What needs improvement?
The web interface is very complete and it has many useful options. When starting to use it, it can be a little difficult to understand every option that it has but, when you get used to it and work with it, it is a very comfortable tool.
There is a lack of native (web-based) update functionality. To update the Linux appliance, you need to download a script and run commands from SSH. This is unacceptable.
There's a lack of appliance format in Hyper-V format (why only a VMware native format? They should release a VHD file appliance).
Overall, the evolution of the product is good.
For how long have I used the solution?
We've used the solution for six years.
How are customer service and technical support?
If you ever need their support, they will provide you one of the best experiences.
Their technical staff know their subject and will be able to solve your problems. One of the most satisfying support calls was with their technical support team, kudos and keep up the great work!
Disclosure: My company has a business relationship with this vendor other than being a customer: It Consultant
Owner at Bit and Bytes
Enables our team to react in a really short time if a backup doesn't work correctly
Pros and Cons
- "The fact that it works with Synology is a big valuable point. Also, that we can check the functionality of a backup so easily. Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product. We can save so much time with Nakivo and are very happy that we found it and loved to use it for our solutions."
- "The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented."
What is our primary use case?
We use Nakivo as a great addition to our client's VMware environment for backups. We have multiple clients and were looking for an easy backup solution. We were looking for a product that is easy and simple to use. This product perfectly fit and ended up becoming a mainstay in our portfolio of products that we can't live without. We have had several instances where Nakivo has really shined and helped us to recover from potential issues very quickly. Nakivo hasn't only met those expectations, it's surpassed them!
How has it helped my organization?
For our portfolio management services, Nakivo is simply perfect. Our team can react in a really short time if a backup doesn't work correctly. When we need a backup or only some files, it is really easy to restore and fix the problems. It is absolutely a time win and has improved our reaction times. Our clients are very happy and it is perfect that Nakivo runs perfectly with Synology disk drives.
Our technicians don't want to miss it anymore and if a client doesn't want to backup with Nakivo, then the backup is the client's problem.
What is most valuable?
The fact that it works with Synology is a big valuable point. Also, that we can check the functionality of a backup so easily. Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product. We can save so much time with Nakivo and are very happy that we found it and loved to use it for our solutions.
Last but not least the support is absololutly perfect. Every time we had a problem they helped us instantly.
What needs improvement?
I see two things that could improve:
- The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented.
- Sometimes there is strange UI behavior with changes not being saved without any good message as to why.
But those are only small points and they are not very painful.
For how long have I used the solution?
We have been using Nakivo for two years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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