NAKIVO Backup & Replication Reviews

For now, our use case is to backup two Hyper-V Servers with a total of 11 VMs.

The servers are in the same location on two different machines (Fujitsu Servers).

The repository is on Qnap with a secondary repository on a different Qnap in another location.

We plan to expand our backup system to workstations that run on Windows 10/11 later this year.

Our organization was running on Windows Backup and Recovery - with a backup of all servers and VMs to a remote location from time to time.  

Now Nakivo gives us a reliable system that has more options - such as deduplication, replication, and disaster recovery.

Backup jobs are running smoothly every day with job reports sent to email after they finish each job. That gives us peace of mind. Nakivo was easy to deploy and configure in our environment.   

First of all, setting up Nakivo was fast and easy to do.

Configuration of the repositories is simple and the connection to our Hyper-V host was automated and completed in a few minutes.  

Setting up jobs to backup our VMs runs with no major problems.   

Support for some questions or minor issues is great. It is fast and they offer exact responses.

The interface is user-friendly and easy to read (the dashboard has all information needed).

There is always room for improvement statistics could be a little better (job compare, overall job performance), however, Nakivo is a complete product with a lot to offer. Adding new items to the configuration is simple. The backups run fast, and the recovery and replication options are also easy to use. Job reports are clear.

We plan to expand our backup system to workstations as we only backup Hyper-V.

More statistic options would be a great feature.

I've used the solution for a few months.

The solution is very stable with no major problems.

Customer service and support are on a very high level.

Positive

We previously used Windows Backup, however, we needed something more.

The initial setup was straightforward and easy.

We implemented it with the help of a vendor team.

I'd advise new users to make contact with Nakivo support for a few hours of training.

We did not previously evaluate other options. 

I use it for backup purposes - virtualization backup and virtual service backup.

The features that I have found most valuable are that it is a cheaper price and user-friendly.

They have improved some documentation to simplify technical issues. But still some licenses are not clear. For example, when you are reading the Pro Essential license features they don't identify the differences between Pro and the Pro Essential license types, or between Enterprise and Enterprise Essential license types. This is important.

In terms of what could be improved for the next release, I would probably answer better documentation and licensing models.

I have been using Nakivo for nearly one year.

Nakivo is reliable and stable.

I didn't try it but I think it's scalable. I can add some storage for backup, so it is scalable in that way.

Technical support is very good.

I have experience with Veeam from about four or five years ago when I used it. These two backup solutions are working well and there is no problem between them. I don't know the differences.

The initial setup is very easy.

I am a Nakivo partner. I buy it for my customers.

The pricing depends on the competition because some competitors are cheaper and some are not. I can say Nakivo is cheap.

I also have experience with other backup solutions, but I implemented Nakivo for my customers and I didn't look at other solutions. I just researched Veeam, Acronis and Commvault a little.

On a scale of one to ten, I would give Nakivo a 9. Generally I'm satisfied.

I am using Nakivo for backup and replication in both virtual and physical environments. The product is excellent, easy to use, and has a lot of beneficial features. On top of all that, the support team is excellent they will assist from deployment to go-live, and have a great after-deployment support service.

I can say that Using Nakivo Backup and replication adds extra layers of redundancy to my client's environment.

The backup for physical machines and replication for the virtual environment are the most valuable aspects.

They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade.

We've used the solution for two months.

So far, the application has been very stable and does not require many resources from the existing environment.

Nakivo is very scalable and fits many environments and architectures.

They have a great customer support and service team.

Positive

Prior to Nakivo, I used other solutions, however, due to pricing and license models, I preferred Nakivo.

The initial setup is straightforward.

We implemented the solution in-house and with a vendor team. They were very responsive and knowledgeable. 

Prior to choosing Nakivo, I did evaluate other solutions. I chose Nakivo for many reasons, from pricing to licensing models, to service and support.

The solution is primarily used for small offices that are looking for backups for Microsoft 365 and they're looking for some local backup for their whole Office 365 environment.

The solution is a very cheap option. It's a clone of Veeam backup and it works in a very similar way for less cost.

They offer great support. The product offers chat options that are available right on the user interface, so at any time, you can reach out to support for assistance. I haven't seen a similar feature in any other solution. The Nakivo is the first one to have implemented it.

The user interface in general is very good. It's very lightweight. It's a web interface, which is quite good. In comparison, their main competition, Veeam, has an external web interface, which requires an additional component to be installed on the server which is not ideal.

The initial setup is simple. 

They continuously implement new features. For example, they have brought support for storage devices recently and they are bringing support for duplication appliances. They're constantly growing. 

It would be ideal if they offered a support portal for users. They should have a portal where the customer would be able to show all cases and the status of all cases and maybe create a new case. Instead, they support the solution directly on the graphical user interface inside their product. While it is easy to create a case in this way, a portal would still be an improvement. 

Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage.

I've been using the solution for three or four years at this point. 

The solution is stable. It just works. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

It's pretty scalable. You have no issues expanding the solution if you need to. 

Three years ago, I did not have many clients on the solution. However, over the last two to three years, the number has grown and more people are using it. Many are migrating over from Veeam.

The support has always been very good. We are quite happy with the level of service we get. 

We also work with Veeam.

Veeam was the first solution that started to think about visualization backups. They were the first who started to offer this backup for a virtualized environment. Nakivo were the second and they basically cloned Veeam Backup. They created a cheap clone of Veeam Backup and the prices were much less than Veeam. 

The initial setup is very straightforward. It's very easy to implement, especially if we're talking about mass installations. First of all, they support MaaS. They can install their product on a MaaS network and can attach storage directly. Veeam Backup does not have such an option at all. The installation is very straightforward due to the fact that the installation looks like I'm installing a new application on an iPhone. It can't be simpler.

You only need one person to handle maintenance. 

The pricing of the product is very good. they are quite reasonable and less than other options. They are directly competing with Veeam and offer similar services at less cost.

We are partners with Nakivo.

While our company is using the on-premise deployment version of the solution, our customers are kind of a mix. Some of them use the cloud version and have a backup for the cloud environment. Some of them use on-premises as well.

If customers are looking for a global data application without using any appliances, for example, if they want to try to duplicate all backup jobs together, then Nakivo Backup would be the best option as it has a global data application and Veeam Backup doesn't. 

I'd rate the solution at a nine out of ten. I like the solution, however, there is always room for improvement.

We have been using this for six years and it has been one of the applications that I know I can trust. 

Setup was easy and a breeze to perform. Past the initial setup stage and additional config changes, there was very little need for me to intervene and interact with the product. It just works! 

Other than the occasional recovery, the system will run quietly without problems and if there is any issue, it will send you a notification (not that I had many). 

The interface is clean, simple, and easy to use.

We were looking for a comfortable and automized backup system that makes the backup copies automatically. This is why we decided to use NAKIVO. It fulfils this aspect and many other points that we were looking for on a backup system.

Furthermore, NAKIVO is easy and fast to use and to manage the system and installation is very intuitive and it is easy to follow it. We needed a backup and replication tool that makes the backup copies outside of office hours. We needed something that could be integrated with Active Directory and we needed an updated software with high-quality technical support.

One of the features that we like the most from Nakivo software is its interface. It is very intuitive and easy to use once you become familiar with it. Moreover, backup copies can be configured manually and we can do it whenever we want without interrupting the working hours of the clients. 

The features that we like the most are the Backup Copy and Active Directory Integration. They have helped us to save a lot of time since we do not have to make the backup copies “by hand”. Furthermore, we have also saved a lot of time whenever we needed to recover a backup. 

Active Directory is very important for us in order to manage our informatics system.

The web interface is very complete and it has many useful options. When starting to use it, it can be a little difficult to understand every option that it has but, when you get used to it and work with it, it is a very comfortable tool. 

There is a lack of native (web-based) update functionality. To update the Linux appliance, you need to download a script and run commands from SSH. This is unacceptable. 

There's a lack of appliance format in Hyper-V format (why only a VMware native format? They should release a VHD file appliance).

Overall, the evolution of the product is good.

We've used the solution for six years.

If you ever need their support, they will provide you one of the best experiences.

Their technical staff know their subject and will be able to solve your problems. One of the most satisfying support calls was with their technical support team, kudos and keep up the great work!

I use the product for backing up my VMware VSphere and Microsoft HyperV Server. 

The first time I chose Nakivo was because we were facing a problem with a system that we used which was very expensive to renew. 

We found Nakivo from a website - one for VMware experts - and we tried to download the trial version.

The first time, we installed it on a physical machine that was running on a Windows Server - a 2012 Standard Edition.

At that time, we had 7 servers, including VMware ESXI and 1 VMware VCenter. Our VM at that time was around 50 VMs. After the trial, we were very interested in this product. After we tried to back up our Hyper-V VM in another system that we had, we found that all the systems were running well. That made us happy because we finally found a good product for backup that had a reasonable price.  

Basically, we were very interested in Nakivo because it was easy to install and support was able to install on devices like Synology, Windows Server, or even a client virtual or physical server. Using the web interface made it easy to configure and manage. 

It was easy to deploy a transporter to make process backup and replication faster and more reliable. Nakivo ensured our organization had good backup and replication software. 

We like the capability of Nakivo in terms of being able to restore files, folders, Active Directory objects, and so on. 

One feature that we like most is network acceleration. It also makes process backups between sites that we have more reliable. 

We like the site recovery system that Nakivo offers because it helps us with orchestration site recovery on our VM from one site to another site without having to deal with any manual processes. 

The transporter is one thing that we often use when we have installed a new server for our system. 

The chat functionality with Nakivo Support in the web interface is very unique and we love it.

In my opinion, Nakivo should consider having native abilities to be able to backup and replicate several applications. For example, an application based on a microservice such as a container app or orchestration using Kubernetes would be better if Nakivo had the ability to backup or replicate without depending on a hypervisor. 

Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL.

I have been using Nakivo for around 5 years.

In my experience with Nakivo, we like that every backup process is successful and when we restore it, it is as is like the source material. Until now, it has been very stable and we have not had any problems.

We can add more storage as a respository very easily because it supports several systems such as NFS and CIFS.

We only have contacted customer service and support once. They were very responsive and helped us solve our problem.

We have changed from a previous system because that product was too expensive to renew and we needed a Windows license to install the backup system.

The setup is very straightforward and very easy to install, deploy, and configure.

No, we deployed the product ourselves.

Nakivo is a solution with reasonable TCO. 

After we calculated the fact that it was easy to install, easy to manage, etc., Nakivo still was the best option with a reasonable license price and renewal price year over year. 

Yes, we have tried several products such as Acronis, Commvault, and many more.

We use Nakivo as a great addition to our client's VMware environment for backups. We have multiple clients and were looking for an easy backup solution. We were looking for a product that is easy and simple to use. This product perfectly fit and ended up becoming a mainstay in our portfolio of products that we can't live without. We have had several instances where Nakivo has really shined and helped us to recover from potential issues very quickly. Nakivo hasn't only met those expectations, it's surpassed them!

For our portfolio management services, Nakivo is simply perfect. Our team can react in a really short time if a backup doesn't work correctly. When we need a backup or only some files, it is really easy to restore and fix the problems. It is absolutely a time win and has improved our reaction times. Our clients are very happy and it is perfect that Nakivo runs perfectly with Synology disk drives. 

Our technicians don't want to miss it anymore and if a client doesn't want to backup with Nakivo, then the backup is the client's problem. 

The fact that it works with Synology is a big valuable point. Also, that we can check the functionality of a backup so easily. Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product. We can save so much time with Nakivo and are very happy that we found it and loved to use it for our solutions. 

Last but not least the support is absololutly perfect. Every time we had a problem they helped us instantly.            

I see two things that could improve:

• The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented.
• Sometimes there is strange UI behavior with changes not being saved without any good message as to why.

But those are only small points and they are not very painful. 

We have been using Nakivo for two years.

I use NAKIVO backup and replication for several of my clients. I have replaced the product called Veeam Backup and Replication. We are a small IT service and repair center and we have many large clients running VMware 6, 6.5, and 7.  We use vCenter for all of our VMs. I have three different clients using this product. One client has four servers running two CPUs each and ESXi 6.7.  This client is running NAKIVO 10.2 as an appliance server and replicating the other three server's VMs.

The general cost of doing backups has been reduced. Also, the screenshot verification feature is priceless. I know right when I have an issue. At first, NAKIVO was a bit of a learning curve. It took several failures to figure of that some error messages were just canned messages and I had to dig deeper into the issue. As it turns out, the version of ESXi or vCenter with the proper version of the VM tool is very important for NAKIVO to get a good replication. The cost has been a huge issue using Veeam in the past and if you have ever tried to buy a license for Veeam, you already know it is almost impossible.

The test reboot of replicated VM and screenshot verification is great. NAKIVO is easy to use and pretty easy to set up. I use the appliance for all of my VM backups and replications. It runs as its own VM and you connect via a web browser. I have found Edge works best. The ease of purchasing a license from Nakivo has been one of the many features I have appreciated. I could not dislike purchasing a Veeam license more than anyone else in the IT industry. Having to jump through the hoops at Veeam and then after 10 plus emails, you might get an order from Techdata. It's just a joke.

Updating VM Tools on a replicated VM could be better. I think one of the most important things NAKIVO can do is stop releasing a new version several times a year. It's important to "get it right" on a version release - too many updates will cause an issue. Also, any version update should include the ESXi Host as well as the vCenter. Not taking into consideration the vCenter version is a huge mistake and no updates should be released unless they also support the current vCenter version. That came up and I had several issues before I figured out it was a vCneter update compatibility issue.

I have been using the solution for one year.

It can be a little touchy. When the IP cannot be reached there is not much you can do. You have to figure out why the IP of the appliance cannot be reached.

The solution can scale. I have it backing up and replicating 4 servers with almost no issues.

It has not been the best. I ran into some issues right away and support got on and tried to help me. I ended up working on the issue for a week and ended up figuring it out myself.  I have tried to stay away from support altogether since then.

I used Veeam previously. I switched mainly because of the problems I always encountered while trying to order Veeam. This company is the absolute worst in the business - not to mention the price of a license.

Yes, I did not have any issue installing the solution.

I handled the setup myself.

The yearly maintenance fees are okay but they could be better.

The cost is important but I think using the appliance is probably the best as it's easy to install.

I did not evaluate other options.

I do not have any additional comments.