NAKIVO Backup & Replication Reviews

I use the product for backing up my VMware VSphere and Microsoft HyperV Server. 

The first time I chose Nakivo was because we were facing a problem with a system that we used which was very expensive to renew. 

We found Nakivo from a website - one for VMware experts - and we tried to download the trial version.

The first time, we installed it on a physical machine that was running on a Windows Server - a 2012 Standard Edition.

At that time, we had 7 servers, including VMware ESXI and 1 VMware VCenter. Our VM at that time was around 50 VMs. After the trial, we were very interested in this product. After we tried to back up our Hyper-V VM in another system that we had, we found that all the systems were running well. That made us happy because we finally found a good product for backup that had a reasonable price.  

Basically, we were very interested in Nakivo because it was easy to install and support was able to install on devices like Synology, Windows Server, or even a client virtual or physical server. Using the web interface made it easy to configure and manage. 

It was easy to deploy a transporter to make process backup and replication faster and more reliable. Nakivo ensured our organization had good backup and replication software. 

We like the capability of Nakivo in terms of being able to restore files, folders, Active Directory objects, and so on. 

One feature that we like most is network acceleration. It also makes process backups between sites that we have more reliable. 

We like the site recovery system that Nakivo offers because it helps us with orchestration site recovery on our VM from one site to another site without having to deal with any manual processes. 

The transporter is one thing that we often use when we have installed a new server for our system. 

The chat functionality with Nakivo Support in the web interface is very unique and we love it.

In my opinion, Nakivo should consider having native abilities to be able to backup and replicate several applications. For example, an application based on a microservice such as a container app or orchestration using Kubernetes would be better if Nakivo had the ability to backup or replicate without depending on a hypervisor. 

Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL.

I have been using Nakivo for around 5 years.

In my experience with Nakivo, we like that every backup process is successful and when we restore it, it is as is like the source material. Until now, it has been very stable and we have not had any problems.

We can add more storage as a respository very easily because it supports several systems such as NFS and CIFS.

We only have contacted customer service and support once. They were very responsive and helped us solve our problem.

We have changed from a previous system because that product was too expensive to renew and we needed a Windows license to install the backup system.

The setup is very straightforward and very easy to install, deploy, and configure.

No, we deployed the product ourselves.

Nakivo is a solution with reasonable TCO. 

After we calculated the fact that it was easy to install, easy to manage, etc., Nakivo still was the best option with a reasonable license price and renewal price year over year. 

Yes, we have tried several products such as Acronis, Commvault, and many more.

I use NAKIVO backup and replication for several of my clients. I have replaced the product called Veeam Backup and Replication. We are a small IT service and repair center and we have many large clients running VMware 6, 6.5, and 7.  We use vCenter for all of our VMs. I have three different clients using this product. One client has four servers running two CPUs each and ESXi 6.7.  This client is running NAKIVO 10.2 as an appliance server and replicating the other three server's VMs.

The general cost of doing backups has been reduced. Also, the screenshot verification feature is priceless. I know right when I have an issue. At first, NAKIVO was a bit of a learning curve. It took several failures to figure of that some error messages were just canned messages and I had to dig deeper into the issue. As it turns out, the version of ESXi or vCenter with the proper version of the VM tool is very important for NAKIVO to get a good replication. The cost has been a huge issue using Veeam in the past and if you have ever tried to buy a license for Veeam, you already know it is almost impossible.

The test reboot of replicated VM and screenshot verification is great. NAKIVO is easy to use and pretty easy to set up. I use the appliance for all of my VM backups and replications. It runs as its own VM and you connect via a web browser. I have found Edge works best. The ease of purchasing a license from Nakivo has been one of the many features I have appreciated. I could not dislike purchasing a Veeam license more than anyone else in the IT industry. Having to jump through the hoops at Veeam and then after 10 plus emails, you might get an order from Techdata. It's just a joke.

Updating VM Tools on a replicated VM could be better. I think one of the most important things NAKIVO can do is stop releasing a new version several times a year. It's important to "get it right" on a version release - too many updates will cause an issue. Also, any version update should include the ESXi Host as well as the vCenter. Not taking into consideration the vCenter version is a huge mistake and no updates should be released unless they also support the current vCenter version. That came up and I had several issues before I figured out it was a vCneter update compatibility issue.

I have been using the solution for one year.

It can be a little touchy. When the IP cannot be reached there is not much you can do. You have to figure out why the IP of the appliance cannot be reached.

The solution can scale. I have it backing up and replicating 4 servers with almost no issues.

It has not been the best. I ran into some issues right away and support got on and tried to help me. I ended up working on the issue for a week and ended up figuring it out myself.  I have tried to stay away from support altogether since then.

I used Veeam previously. I switched mainly because of the problems I always encountered while trying to order Veeam. This company is the absolute worst in the business - not to mention the price of a license.

Yes, I did not have any issue installing the solution.

I handled the setup myself.

The yearly maintenance fees are okay but they could be better.

The cost is important but I think using the appliance is probably the best as it's easy to install.

I did not evaluate other options.

I do not have any additional comments.

We did a manual backup of our VM's before. Nakivo was a cheap alternative to this, and we do it all for us now. 

Furthermore, we have used disaster recovery a few times, and it worked like a charm and saved us money and time. We have used the software so much that we became partners and certified. 

We use multi-tenancy very much as well, so we can manage multiple customers from one site. That makes it much easier to see if all backups have been run without errors and set up multiple jobs from one site so that we don't need VPNs and such for configuring customers' sites. 

All in all, Nakivo helped us save a lot of time.

If you don't want to waste a lot of money each year on backup software and just want something that works out of the box, and is easy to install, then choose Nakivo. 

Nakivo is easy to manage also - even if you are not in the IT department - and is a single company with its own data center. 

It is easy to manage your backups and restore. There are a lot of advanced features in Nakivo. All in all, you don't have to use them for single backups and restores. 

If you have problems, they also have a very good support staff that is not afraid to join a session with you, helping with backup or restoring a setup (or whatever the problem might be). 

We had some issues with snapshots on our VMware that Nakivo uses. Nakivo fixed it with a live session, even though they don't have anything to do with our VMware.

Nakivo is a backup and replication solution. Of course, the main best features are that it backs up, replicates, and restores. Nakivo also offers a lot more, like multi-tenancy. We use that a lot since we have a lot of customers we also backups for. With this product, we can control it all at one site. This means that we can do our job in much less time than before with manual backups.

Nakivo has a feature to recover files directly into VMs. We use this a lot, and it works flawlessly when set up.

In terms of features right now there isn't anything we want.

Of course, we want Nakivo to keep updating the product for errors and offer continuous support for old as well as the new VMware ESXi, and HyperV. 

For us, it would be best to improve the speed of the backup instead of adding new features. Nakivo is fast enough now, however, if it could be faster at encrypting or compressing, that would be ideal.

I've used the solution for five years.

Our backup solution is quite unique. We have two data centers that require bandwidth throttling to ensure that business traffic does not get affected by the backup/restoration. Both data centers are using VMware, however, our smaller data center is using a small server that only has a single core. Therefore, we need to use the director from the larger data center which traverses over the VPN. This solution allows us to do exactly what we need, all while being very easy and very cost-effective.    

Nakivo's backup and replication product has allowed us to implement a disaster recovery solution with a target repository in the cloud.  

The biggest reason we went with Nakivo is the ability to rate limit and/or throttle the backup, ensuring that the traffic required to maintain our business operations was not interrupted.  This is very important. Nakivo's backup and replication product has provided us with a solution that meets our requirements.  We are definitely better off using this solution.

The feature that we have found most valuable would be the backup solution using bandwidth throttling.  

While we need to back up our infrastructure, we also need to maintain operations and this allows us to do both.  

We have our repository in the cloud which provides a backup solution in the event that a true disaster strikes, such as the building catching on fire and losing all equipment.  

In order to maintain data integrity, we had to store the repository off-site and Nakivo has provided a solution that meets that requirement.

Nakivo's implementation documentation could use a little beefing up. There was a section of the implementation where we got stuck and had to contact Nakivo support to fix it.  It was a very simple fix, and once we got past it, the remainder of the implementation went very smoothly.  

In addition, Nakivo's support team is very easy to work with. They were quick and got us up and running right away. Ideally, we would have preffered to have the documentation accurate so we didn't need to engage with the support, however, it all worked out in the end.

I've used the solution for about four months.

Stability is great - so far so good.

Adding a second data center was a breeze.

I've been extremely impressed with customer service and support. They are always there when you need them.

Positive

We did not use a different solution. We tried a number of different products out, however, we did not commit to anything as they didn't fit our needs.

There were a few tricky pieces to the implementation, however, the support I received from Nakivo was top notch and they got me going ASAP.

We handled the solution's set up in-house.

It's difficult to put an ROI on a DR solution.  

Potential users should reach out to the sales team. They are very easy to work with and provide everything you need - including walking you through their free demo.

We looked at both Barracuda and Crashplan.

I have nothing else to add. I'm very impressed with their solution.

We use the solution for the backup of VMs and some replication.

We generally use Nakivo to backup in-house VMs. In more mission-critical situations, we also use the replication aspect of the product. This ultimately means that we can just switch on new hardware over to a replicated server at an instant, thus taking a lot of pressure off us in the case of mission-critical operations. It's a huge plus in any IT department. The product's strength is that it is easy to install and very easy to administer. I highly recommend it.

The solution has improved our organization a lot by making the product very easy to install and making it easy to understand its reporting. 

Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system. 

It comes with a replication module that allows us to safeguard mission-critical servers. This has been applied on several sites by us with fantastic results as it becomes a great Plan B in case of a hardware failure or an outage of a primary system.

There is only one criticism and that is when we compared it with other vendors we found that although the backup speed was very fast, the restore speed was slower.

The backup and replication are great. 

We like the comprehensive email notifications with attached reports. This reporting is very very easy to set up and is saved in PDF format, making it extremely simple to both share and organize. A complete history trail can be shown with this product from inception to end of life.

It also has allowed us to replicate such servers as SQL and Exchange which is invaluable in areas of disaster recovery and other SOS situations. In the past, this has been a lifesaver and has even gotten us accolades from one client in particular.

There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error.

It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also. I'm not really sure what can be done with VSS writers, et cetera, however, maybe VMware and Nakivo should get together and solve the issue. A reboot of the VM and/or reinstallation of VMware tools nearly always solve the issue on the specified guest.

I've used the solution for a good few years.

The solution is very stable running as an appliance.

The scalability is not an issue and has never been a problem as it runs as an appliance. We simply add more memory and cores, et cetera.

Support is excellent and turnaround time is very good. Nakivo is an exception in this area, in my experience. 

Positive

We use both Acronis and Nakivo.

Once we have installed this once, the learning curve is pretty much over. Its major strength is its ease of install and use.

We self-installed the solution on our client's hosts.

I don't have figures, however, the ROI has to be high.

I'd advise users to check the core/CPU licensing to understand how the licensing is charged.

These products, Acronis and Nakivo, are very similar, however, the replication from Nakivo makes it very attractive.

The simplicity of installation and use is it's strength. I highly recommended it.

We found an outside VMware software to perform critical operations. Since we started using Nakivo Backup and Replication, we can perform operations that would be very expensive using a VMware license. 

We use it on our QNAP devices. It covers up to 5 servers in the small environment we have. We can perform operations that were expensive/difficult with very high automation.

Since we started using Nakivo Backup and Replication, we can perform operations that would be very expensive using a VMware license, for a very very affordable price. Even if our infrastructure should increase in the short term, we can upgrade just the license to cover all the new devices we use. 

We use Nakivo Backup and Replication on QNAP devices, and it covers up to 5 servers in a small environment. We can now perform operations that were expensive and difficult with very high automation. We are very satisfied with its capabilities. 

Being able to back up without using VMware services is for sure the best opportunity we have when there is a disruption impacting VMware products. An additional feature that would be appreciated is disaster recovery automation. it could be improved using vCenter features.

Nakivo Backup and Replication does not have many other background areas where it can be improved, and we are satisfied.

Since we use Nakivo Backup and Replication, we can perform operations that would be very expensive using our VMware license. We are really satisfied.

I'd like to see backup and replication without using vCenter. That's a feature that would be appreciated. If the vCenter should go down, it would be very difficult to recover the infrastructure, so some solution is needed to avoid restoring vCenter first and then to later restore the virtual machine from Nakivo's Backup and Replication.

An additional feature that would be appreciated is disaster recovery automation. It could be improved using vCenter features.

Nakivo Backup and Replication does not have many other background areas where it can be improved, however, we are mostly satisfied.

We are a cloud provider and we use Nakivo for VMware Backup and Replications, including disaster recovery. 

The solution is stable; there is no need to retry any sort of jobs in daily operations.

The product is absolutely scalable. You scale according to the number of storage devices you add.

We did not use a different solution prior to implementing this product.

The costs of the product are justified according to the features provided.

We also evaluated Veeam Backup.

We primarily use the solution to backup and replicate business-critical VMs - on the same network or off-site - and to test new updates on flash boot restores. This enables us to verify a broad range of scenarios such as expanding disks or upgrading whole machines to newer OS versions

We use the product on vSphere as a VM or directly on the QNAP with the added convenience of not needing to create an ISCSI device which prevents locking all the space on the QNAP.

The new licenses per workload are very nice for small customers since they have a low price and are not tied to the number of CPUs.

It was useful to migrate via replica from an old 5.0 ESXi to the newer 7.0 by simply deploying the transporter and crossing the two systems. From there, we replicated the VMs and switched over, which was as easy as stopping and restarting the VMs, limiting the unavailability of the systems involved to a couple of minutes.

To migrate a VM from HyperV to vSphere when a customer needed to change the vendor of the hypervisor produced the same results as above. We also had the opportunity to test it offline prior to full deployment.

The solution offers many useful features, including Flash Boot, transporters on different platforms, native QNAP APP, and virtual appliances with no need to install a Windows machine to install the "app". 

The virtual appliance does not need to maintain a dedicated Windows machine, with its antivirus, security risks, added costs, and other issues.

The coverage reports are well designed and give us the ability to have a fast check on what is protected or not.

The SW automatically protects a VM if it is added to a protected VAPP.

The SW is very flexible and complete for our use cases.

There are many license types and levels so that every customer can find the right balance between cost and features.

The web interface is convenient and easy.

The SW is very scalable in every aspect.

The product is good for protecting very low-budget offices, whereas other solutions fail in terms of cost and footprint of the VMs involved.

There are many features we have not had the opportunity to try, such as Tape Backups, Office 365 backups, and many other things.

I've used the solution for more than three years.

The stability is good.

The scalability is good.

Technical support is very kind and responsive.

Positive

We've used many other solutions however, Nakivo is a good standard for us.

The initial setup is easy; we just deploy the VM or APP on QNAP.

We resale the product and use it ourselves as well.

We have seen a high ROI.

The solution has a reasonable license cost and can be set up in minutes.

We have looked at Veeam and others.

The solution is primarily used for backup and replication of virtual environments based on VMware ESXi located in different company sites.

I use Nakivo B&R to provide Disaster Recovery and backups of complex VMware environments. 

I have multiple datacenters centrally managed and need a solution that's scalable, simple, and also has enterprise-grade features that give me complete control of backups.

Initially, the solution was going to be an alternative to a primary backup. Now, it is always a must-have in our environment.

There's a simple interface and a lot of options. Installing directly on a NAS appliance is a must.

First of all, the price and the order process of Nakivo B&R are very attractive and simple.

We have a lot of QNAP appliances and Nakivo Backup and Replication supports them. This is very useful. I can install the suite directly to the NAS appliance and the transport package on a small QNAP across my datacenter's infrastructure. 

The product has almost the same features of Veeam Backup and Replication at a lower price point, and this is very attractive.

The enterprise version is a solid product with good support, a lot of features, and a helpful knowledge base.

It has a simple and intuitive user interface and the fast learning curve is amazing.

Another very useful feature is VM backup verification. Nakivo B&R takes the backup, boots the VM, and takes a screenshot. In this way, I can be sure that the backup or replication job is consistent.

Another great feature in version 10.4 is the immutability of the backup repository. This is a must-have in order to protect against ransomware attacks.

Nakivo offers direct support through the graphical interface and this is great to have if you need quick help.

The solution needs a high availability feature in case of loss on the primary site. This would be very attractive as a part of configuration backup.

Another great additional feature would be an automatic upgrade of the transporter package in case of an upgrade of full product. In my environment, I have many transporters at different datacenters and I need to perform a manual upgrade process at this time.

Storage snapshot integration for the EMC Unity appliance is another missing feature.

Log and report creation can be improved. 

The graphical user interface can be made better.

I have been using Nakivo B&R for about 4 years.

The product is very stable and offers great support.

I had no problem using it in about 4 years

It is very easy to expand the repository and to deploy it in a different data center.

There are no issues in regards to customer service and technical support.

Positive

I still use Veeam Backup and Replication as the main source of backup jobs, but Nakivo is very attractive and offers the same functionality at a very interesting price.

The setup process is very easy. I use Nakivo directly installed on QNAP appliance and in about five minutes I can start working.

The solution is very easy to set up and has direct support of the NAS appliance at a very interesting price.

It is a product that is very easy to order.