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L.V. - PeerSpot reviewer
IT Technician at a manufacturing company with 11-50 employees
User
Apr 20, 2022
Its ability to restore in the case of a catastrophic event is priceless

What is our primary use case?

We have a VMware environment that needed backup and replication. We run Nakvio on a QNAP NAS and replicate it to another VMware Server.                      

How has it helped my organization?

The speed and security of backups have improved my organization.     

What is most valuable?

The ability to restore in the case of a catastrophic event is priceless since every company must use a backup solution of some sort.

  • Instantly recovers entire VMs, individual files, or application objects (Microsoft Exchange, SQL Server, and Active Directory)
  • Deployable in one minute.                                                                       

What needs improvement?

In the next release, I would like for them to add restore in physical machines.

They should also improve the speed of "Reclaim unused space" in the repository.  

Buyer's Guide
NAKIVO Backup & Replication
December 2025
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For how long have I used the solution?

I have been using Nakvio for two years. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

It is good for small or medium businesses, we use it for 2 VMware hosts with about 15 virtual machines.

How are customer service and support?

Support is always very available for any request.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There are plenty of options these days, but Nakivo is a strong contender.

How was the initial setup?

It is easy for basic configuration, it is of medium difficulty for more advanced configuration.

What about the implementation team?

We implemented in-house.

What's my experience with pricing, setup cost, and licensing?

They have competitive prices.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1825491 - PeerSpot reviewer
Network Administrator at a construction company with 51-200 employees
User
Mar 31, 2022
Efficient support with clear reports and great functionalities
Pros and Cons
  • "They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way."
  • "Updating VM tools on a replicated VM could be better."

What is our primary use case?

We use the product for the backup of our VMs (Virtual Machines) which are located in a remote location. 

We have scheduled the backups for every day which is very convenient as it runs automatically. 

We can also run backup whenever we want according to our convenient time. The user interface is very easy to use and you can set it up in sometime without any issues. 

They also have cloud integration option for the backup to be stored on cloud platform such as Amazon and Wasabi.                               

How has it helped my organization?

We first used Nakivo Backup and Replication for our own HyperV Cluster. Then, we added a physical server.

Having used it for some time, we discovered all of its functionalities and have seen the power of the product.

The web interface is clear and simple to use and learning to use it is very quick.

The email reports are clear.

The support is quick and efficient.

Nakivo Backup and Replication has become an important part of our disaster and recovery strategy.

Our company, being a VAR, has decided to become a reseller of this product to help more and more customers discover it.

What is most valuable?

I appreciate the management. They really do respond quickly. They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way. Kudos to the team.

I appreciate the motivation and confidence. It helps to sell Nakivo products when outstanding support is provided and its well-performing software easily beats competitors.

The product license and support delivery have been great.

What needs improvement?

Updating VM tools on a replicated VM could be better. 

One of the most important things Nakivo can do is stop releasing a new version several times a year. It's important to "get it right" on a version release. Too many updates will cause an issue. 

Any version update should include the ESXi Host as well as the Center - not taking into consideration the vCenter version is a huge mistake and no updates should be released unless they also support the current vCenter version. That came up and I had several issues before I figured out it was a vCneter update compatibility issue.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
December 2025
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer1766703 - PeerSpot reviewer
Administrator IT at a tech company with 51-200 employees
User
Jan 27, 2022
Great support with a user-friendly interface and a simple set up
Pros and Cons
  • "Backup jobs are running smoothly every day with job reports sent to email after they finish each job. That gives us peace of mind."
  • "More statistic options would be a great feature."

What is our primary use case?

For now, our use case is to backup two Hyper-V Servers with a total of 11 VMs.

The servers are in the same location on two different machines (Fujitsu Servers).

The repository is on Qnap with a secondary repository on a different Qnap in another location.

We plan to expand our backup system to workstations that run on Windows 10/11 later this year.

How has it helped my organization?

Our organization was running on Windows Backup and Recovery - with a backup of all servers and VMs to a remote location from time to time.  

Now Nakivo gives us a reliable system that has more options - such as deduplication, replication, and disaster recovery.

Backup jobs are running smoothly every day with job reports sent to email after they finish each job. That gives us peace of mind. Nakivo was easy to deploy and configure in our environment.   

What is most valuable?

First of all, setting up Nakivo was fast and easy to do.

Configuration of the repositories is simple and the connection to our Hyper-V host was automated and completed in a few minutes.  

Setting up jobs to backup our VMs runs with no major problems.   

Support for some questions or minor issues is great. It is fast and they offer exact responses.

The interface is user-friendly and easy to read (the dashboard has all information needed).

What needs improvement?

There is always room for improvement statistics could be a little better (job compare, overall job performance), however, Nakivo is a complete product with a lot to offer. Adding new items to the configuration is simple. The backups run fast, and the recovery and replication options are also easy to use. Job reports are clear.

We plan to expand our backup system to workstations as we only backup Hyper-V.

More statistic options would be a great feature.

For how long have I used the solution?

I've used the solution for a few months.

What do I think about the stability of the solution?

The solution is very stable with no major problems.

How are customer service and support?

Customer service and support are on a very high level.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Windows Backup, however, we needed something more.

How was the initial setup?

The initial setup was straightforward and easy.

What about the implementation team?

We implemented it with the help of a vendor team.

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to make contact with Nakivo support for a few hours of training.

Which other solutions did I evaluate?

We did not previously evaluate other options. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder at a tech services company with 1-10 employees
Real User
Jan 12, 2022
User-friendly backup solution with a good price
Pros and Cons
  • "The features that I have found most valuable are that it is a cheaper price and user-friendly."
  • "In terms of what could be improved for the next release, I would probably answer better documentation and licensing models."

What is our primary use case?

I use it for backup purposes - virtualization backup and virtual service backup.

What is most valuable?

The features that I have found most valuable are that it is a cheaper price and user-friendly.

What needs improvement?

They have improved some documentation to simplify technical issues. But still some licenses are not clear. For example, when you are reading the Pro Essential license features they don't identify the differences between Pro and the Pro Essential license types, or between Enterprise and Enterprise Essential license types. This is important.

In terms of what could be improved for the next release, I would probably answer better documentation and licensing models.

For how long have I used the solution?

I have been using Nakivo for nearly one year.

What do I think about the stability of the solution?

Nakivo is reliable and stable.

What do I think about the scalability of the solution?

I didn't try it but I think it's scalable. I can add some storage for backup, so it is scalable in that way.

How are customer service and support?

Technical support is very good.

Which solution did I use previously and why did I switch?

I have experience with Veeam from about four or five years ago when I used it. These two backup solutions are working well and there is no problem between them. I don't know the differences.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

I am a Nakivo partner. I buy it for my customers.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the competition because some competitors are cheaper and some are not. I can say Nakivo is cheap.

Which other solutions did I evaluate?

I also have experience with other backup solutions, but I implemented Nakivo for my customers and I didn't look at other solutions. I just researched Veeam, Acronis and Commvault a little.

What other advice do I have?

On a scale of one to ten, I would give Nakivo a 9. Generally I'm satisfied.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1753548 - PeerSpot reviewer
Managing Partner at a tech services company with 1-10 employees
User
Jan 4, 2022
Straightforward to setup with great support and excellent backups
Pros and Cons
  • "The backup for physical machines and replication for the virtual environment are the most valuable aspects."
  • "They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade."

What is our primary use case?

I am using Nakivo for backup and replication in both virtual and physical environments. The product is excellent, easy to use, and has a lot of beneficial features. On top of all that, the support team is excellent they will assist from deployment to go-live, and have a great after-deployment support service.

How has it helped my organization?

I can say that Using Nakivo Backup and replication adds extra layers of redundancy to my client's environment.

What is most valuable?

The backup for physical machines and replication for the virtual environment are the most valuable aspects.

What needs improvement?

They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade.

For how long have I used the solution?

We've used the solution for two months.

What do I think about the stability of the solution?

So far, the application has been very stable and does not require many resources from the existing environment.

What do I think about the scalability of the solution?

Nakivo is very scalable and fits many environments and architectures.

How are customer service and support?

They have a great customer support and service team.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to Nakivo, I used other solutions, however, due to pricing and license models, I preferred Nakivo.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We implemented the solution in-house and with a vendor team. They were very responsive and knowledgeable. 

Which other solutions did I evaluate?

Prior to choosing Nakivo, I did evaluate other solutions. I chose Nakivo for many reasons, from pricing to licensing models, to service and support.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Leading IT Engineer at a media company with 51-200 employees
Real User
Top 20
Nov 23, 2021
Simple to set up with excellent pricing and great technical support
Pros and Cons
  • "The user interface in general is very good. I"
  • "Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage."

What is our primary use case?

The solution is primarily used for small offices that are looking for backups for Microsoft 365 and they're looking for some local backup for their whole Office 365 environment.

What is most valuable?

The solution is a very cheap option. It's a clone of Veeam backup and it works in a very similar way for less cost.

They offer great support. The product offers chat options that are available right on the user interface, so at any time, you can reach out to support for assistance. I haven't seen a similar feature in any other solution. The Nakivo is the first one to have implemented it.

The user interface in general is very good. It's very lightweight. It's a web interface, which is quite good. In comparison, their main competition, Veeam, has an external web interface, which requires an additional component to be installed on the server which is not ideal.

The initial setup is simple. 

They continuously implement new features. For example, they have brought support for storage devices recently and they are bringing support for duplication appliances. They're constantly growing. 

What needs improvement?

It would be ideal if they offered a support portal for users. They should have a portal where the customer would be able to show all cases and the status of all cases and maybe create a new case. Instead, they support the solution directly on the graphical user interface inside their product. While it is easy to create a case in this way, a portal would still be an improvement. 

Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage.

For how long have I used the solution?

I've been using the solution for three or four years at this point. 

What do I think about the stability of the solution?

The solution is stable. It just works. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It's pretty scalable. You have no issues expanding the solution if you need to. 

Three years ago, I did not have many clients on the solution. However, over the last two to three years, the number has grown and more people are using it. Many are migrating over from Veeam.

How are customer service and support?

The support has always been very good. We are quite happy with the level of service we get. 

Which solution did I use previously and why did I switch?

We also work with Veeam.

Veeam was the first solution that started to think about visualization backups. They were the first who started to offer this backup for a virtualized environment. Nakivo were the second and they basically cloned Veeam Backup. They created a cheap clone of Veeam Backup and the prices were much less than Veeam. 

How was the initial setup?

The initial setup is very straightforward. It's very easy to implement, especially if we're talking about mass installations. First of all, they support MaaS. They can install their product on a MaaS network and can attach storage directly. Veeam Backup does not have such an option at all. The installation is very straightforward due to the fact that the installation looks like I'm installing a new application on an iPhone. It can't be simpler.

You only need one person to handle maintenance. 

What's my experience with pricing, setup cost, and licensing?

The pricing of the product is very good. they are quite reasonable and less than other options. They are directly competing with Veeam and offer similar services at less cost.

What other advice do I have?

We are partners with Nakivo.

While our company is using the on-premise deployment version of the solution, our customers are kind of a mix. Some of them use the cloud version and have a backup for the cloud environment. Some of them use on-premises as well.

If customers are looking for a global data application without using any appliances, for example, if they want to try to duplicate all backup jobs together, then Nakivo Backup would be the best option as it has a global data application and Veeam Backup doesn't. 

I'd rate the solution at a nine out of ten. I like the solution, however, there is always room for improvement.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1700358 - PeerSpot reviewer
IT support manager at a tech services company with 51-200 employees
User
Nov 3, 2021
Has a convenient and easy web interface and excellent technical support
Pros and Cons
  • "The product is good for protecting very low-budget offices, whereas other solutions fail in terms of cost and footprint of the VMs involved."
  • "There are many features we have not had the opportunity to try, such as Tape Backups, Office 365 backups, and many other things."

What is our primary use case?

We primarily use the solution to backup and replicate business-critical VMs - on the same network or off-site - and to test new updates on flash boot restores. This enables us to verify a broad range of scenarios such as expanding disks or upgrading whole machines to newer OS versions

We use the product on vSphere as a VM or directly on the QNAP with the added convenience of not needing to create an ISCSI device which prevents locking all the space on the QNAP.

The new licenses per workload are very nice for small customers since they have a low price and are not tied to the number of CPUs.

How has it helped my organization?

It was useful to migrate via replica from an old 5.0 ESXi to the newer 7.0 by simply deploying the transporter and crossing the two systems. From there, we replicated the VMs and switched over, which was as easy as stopping and restarting the VMs, limiting the unavailability of the systems involved to a couple of minutes.

To migrate a VM from HyperV to vSphere when a customer needed to change the vendor of the hypervisor produced the same results as above. We also had the opportunity to test it offline prior to full deployment.

What is most valuable?

The solution offers many useful features, including Flash Boot, transporters on different platforms, native QNAP APP, and virtual appliances with no need to install a Windows machine to install the "app". 

The virtual appliance does not need to maintain a dedicated Windows machine, with its antivirus, security risks, added costs, and other issues.

The coverage reports are well designed and give us the ability to have a fast check on what is protected or not.

The SW automatically protects a VM if it is added to a protected VAPP.

The SW is very flexible and complete for our use cases.

There are many license types and levels so that every customer can find the right balance between cost and features.

The web interface is convenient and easy.

The SW is very scalable in every aspect.

The product is good for protecting very low-budget offices, whereas other solutions fail in terms of cost and footprint of the VMs involved.

What needs improvement?

There are many features we have not had the opportunity to try, such as Tape Backups, Office 365 backups, and many other things.

For how long have I used the solution?

I've used the solution for more than three years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

Technical support is very kind and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've used many other solutions however, Nakivo is a good standard for us.

How was the initial setup?

The initial setup is easy; we just deploy the VM or APP on QNAP.

What about the implementation team?

We resale the product and use it ourselves as well.

What was our ROI?

We have seen a high ROI.

What's my experience with pricing, setup cost, and licensing?

The solution has a reasonable license cost and can be set up in minutes.

Which other solutions did I evaluate?

We have looked at Veeam and others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. We use and resale it, has a lower TCO, works reliably and we can count on happy customers
PeerSpot user
reviewer1697016 - PeerSpot reviewer
Systems engineer and analyst at a tech vendor with 11-50 employees
User
Oct 20, 2021
Stable, easy to set up and offers perfect functionality
Pros and Cons
  • "Nakivo makes our backs-ups more reliable and easy to recover in case of full damage or partial retrieval of files - all at a convenient cost."
  • "I need no more valuable features for backs-up. I have not yet tried the latest release, however, I have all the features that I need."

What is our primary use case?

We primarily use the solution for VM replication and backup. 

We replicate 6 VMs (both Windows and Linux) from one ESXi host to another ESXi host (VMware) and we make backs-up to a NAS of all 6 VMs with various types of retention. We used Nakivo also to duplicate the VMs for upgrade purposes on the server infrastructure. VMs are both servers and client machines.

How has it helped my organization?

Nakivo makes our backs-ups more reliable and easy to recover in case of full damage or partial retrieval of files - all at a convenient cost. Every time a user asks us for a missing file to be retrieved, we can satisfy his/her request in a few minutes. Notifications of Nakivo make us sure of the accuracy of backup jobs. 

What is most valuable?

VM replication is a great solution. Now, I can also duplicate VMs without the need for a vSphere vCenter server. It's with easier ESXi hosts. Also, for system administration purposes (tests, upgrades, etc.) it offers perfect functionality. 

What needs improvement?

I have no remarks. I need no more valuable features for backs-up. I have not yet tried the latest release, however, I have all the features that I need. The web interface is very usable and easy to understand, as is the planning of backs-up. The granular recovery is very useful for the ordinary activities of users. I have no comparison with other products, so I can't imagine other features.  No remarkable features are missing for me.

For how long have I used the solution?

I've used the solution since 2018.

What do I think about the stability of the solution?

In about 3 years, we have never had stability problems and the appliance has been running 24/7/365.

What do I think about the scalability of the solution?

We have not tested scalability, so I can't give an opinion.

How are customer service and support?

Italian support of the vendor is quite good and competent. Sometimes they are slow to respond.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our previous backup solution was a self-made server script without replication capabilities and only backed up at a file system level, not at a block level.

How was the initial setup?

It's an easy setup of the appliance.

What about the implementation team?

We implemented via our internal team.

What was our ROI?

 

What's my experience with pricing, setup cost, and licensing?

Veem was more (and too) expensive for small companies. Nakivo was at the correct price point.

Which other solutions did I evaluate?

We also evaluated Veem.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.