We use the solution for remote access. I use Microsoft Remote Desktop Services to troubleshoot or reboot the service of my mobile or tablet applications.
IT Solution Consultant at a computer software company with 51-200 employees
Manages the remote desktop end user and easily transfers files between your desktop and the remote site
Pros and Cons
- "The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
- "The solution should introduce a chat feature for end users."
What is our primary use case?
What is most valuable?
The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server. It is much easier to transfer a file between your desktop and remote site using Microsoft Remote Desktop Services.
What needs improvement?
The solution should introduce a chat feature for end users.
For how long have I used the solution?
I have been working with Microsoft Remote Desktop Services for more than ten years.
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December 2025
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What do I think about the stability of the solution?
I rate Microsoft Remote Desktop Services an eight out of ten for stability.
What do I think about the scalability of the solution?
More than 30 people use Microsoft Remote Desktop Services in our company.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution has a pretty comparable pricing.
What other advice do I have?
I do recommend Microsoft Remote Desktop Services for my clients. It would be good if we could manage client-server applications through the remote interface.
Overall, I rate Microsoft Remote Desktop Services an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
3rd Level Support Engineer at a tech services company with 201-500 employees
A fast and stable solution that any company can use
Pros and Cons
- "The solution is really fast."
- "The performance of Remote Desktop Services could be better."
What is our primary use case?
I use the solution to connect to different servers.
What is most valuable?
The solution is really fast. Every company can use it.
What needs improvement?
When a change is made in Box, it affects all the services, which is annoying.
The performance of Remote Desktop Services could be better.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The stability of the solution is good. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the scalability of the solution a ten out of ten. About 1000 employees are using the solution in our organization.
How was the initial setup?
The initial setup is straightforward. We can find the necessary information on the Internet.
What about the implementation team?
We need five employees, including managers, administrators, and engineers, to deploy and maintain the solution.
What other advice do I have?
It is a cloud-based solution. We can use the solution on a local server or the cloud, depending on our organization's needs. I would recommend the solution to others. It is useful and straightforward. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Microsoft Remote Desktop Services Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
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Buyer's Guide
Download our free Microsoft Remote Desktop Services Report and get advice and tips from experienced pros
sharing their opinions.
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