One of the strongest points for Microsoft applications is that they have a very big community.

Document management and records management features are the most valuable.

I would say the collaborative part of the product is the most valuable. You can just send a link to to content to other people. You can get stuff done in one place and keep it centralized rather than attaching documents into a emails. Working this way just makes the job function a little bit easier.  

I like the collaboration, the ability for multiple users to work on a single document and be able to firstly collaborate and share notes about the document, as well as being able to work on the document without losing the information. Previously, there was little control over who had the latest document and this was a big challenge for us, trying to consolidate all of the aspects together. This provides a way for us to work together. It's really important, collaboration is one of the key reasons we have the software.