Microsoft Exchange Online Reviews

In terms of mail, it is on the cloud and there is a lot of dependency on the internal server, which is not exactly great. 

The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage. You have no idea how relieved the Fortune 500 company mail admins were with this.

The onboard anti-spam is pretty good. Therefore, you do not need to invest in an additional anti-spam product. If needed, invest in an anti-malware solution, specifically for weeding out damage at the email level. 

It has massive storage capacity with 100 GB per user mailbox.

I would prefer an anti-malware functionality in at least the basic version.

I have deployed Office 365 and migrated my on-premise version to the cloud. Though I was a bit skeptical to move when money and backup functionality came into picture, the migration started to gain momentum. It has been more than four years since we started to use it.

There is no server downtime. It never runs out of mechanical resources as it is the cloud version.

My primary use of this solution is for emailing and for the e-calendar.

I cannot see anything that needs room for improvement at this time.

I have not had issues with the stability of the product.

Regarding scalability, we initially did have some issues with scalability. We have 150 people using the product.

Tech support is a challenge at times. They take a long time to respond. Sometimes we have to wait two to three days for a response. They do help, at that point, but the response time is slow.

The initial setup was not complex. There was a learning curve, but we overcame the challenge. We used the Microsoft website to help us with our questions.

The pricing is a bit more expensive than other solutions.

We also have entities that use G Suite, and we have noticed that it is much smoother. We also considered IBM products, but we did not truly consider that as an option because of our Active Directory.

I would like to let new users know that there are challenges regarding user provisioning, HRMS and the AD. Also, the data migration integrity needs to be checked in terms of the old data.

• A lot of mobile workers, and all well-known workers with Microsoft Outlook
• Using Microsoft Exchange is the easiest way to sync with Outlook.

Now we move to opex, but the problem is, the cost is more expensive than other online email solutions.

We are using E3, but actually, users only use email and not Teams because they are not familiar with Teams.

• Microsoft Teams, and anti-spam, because a lot of spam still comes from outside
• Create the easiest tools to migrate from other email solutions.

I have found that Exchange Online is a wonderful product with good capabilities to manage the administration of my business.

I have found that Microsoft has vulnerabilities when it comes to Exchange Online. It has become the port of a lot of hacker attacks. We investigated the issue, and opened a ticket and the support told us to upgrade from E3 to E5. We upgraded, but we found ourselves still being attacked daily.

In addition, I cannot see good reporting tools. The vulnerability in security is in dire need of improvement. If anyone has a username or a password of an admin, you can access and then go live for everything. Microsoft suggests a two-factor authentication to resolve the issue. But, it is not always helpful. 

It is a scalable product. We are using it for 500 users at present. It is a sizeable network.

The tech support is good. If I have issues, they respond within an hour of my call. They are generally knowledgeable and provide solutions.

The setup was easy, and took only an hour. 

This solution really does save us a lot of time. And, we saved a significant amount of money by using this service. 

We have a license per user scenario.

We have looked at FireEye and Dynatrace as possible other options for protection. We also considered Trend Micro for sandbox protection. 

I primarily use this solution for an email bank for my organization. 

From the security point of view, you can specify the IP range from the area your system should be connected. You can have the authentication based on the user certificates of your Active Directory. This improves the security, as well. There is a flawless integration. This is something I like about Exchange.

I think there should be an incorporation of DLP on the business premium version of Exchange as well.

There have been some occasional deviations, but overall it is a stable product.

We have 3,000 users. We have not encountered any issues with scalability of the product. 

A long time ago we used Zimbra and Postmaster. In comparison, in terms of manageability there was a concern with those solutions. Exchange excels in comparison.

The implementation only took us about an hour. You just connect easily, set up the domain, and you are good to go! We implemented it for 3,000 users. 

The price is a bit high. It is especially expensive in the Indian market. 

When we were looking at other solutions, we noticed that Exchange has a better collaborative approach with SharePoint, as well. That is important for us. In terms of the DLP, others are using endpoint DLP, but not the email DLP like Exchange is currently doing.

We primarily use this as a business solution for service desk, mails and the automation process. This year, we did a migration process from Exchange to Exchange Online, and that included everything that goes with that. 

A better approach for them to use Exchange Online was to have the host serve us in a cloud service. Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features  that make a difference, really.

I think with Exchange, it's a lot of integration functionality with the Skype for business. It's quite accepted if you like an almost-defective standard. Especially in the region that we email them, definitely in the Asia-Pacific region or at least Oceania region. It's really easy to use. The the room and shared mailbox functionality that people use, it just all really works well together.

The features that are most valuable are: unlimited archiving, the hold and redemption policy functionality.

There were no issues of stability at all. I have not experienced issues of connectivity or backend issues at all. 

This is a highly scalable solution. We implemented it for 160 users. All the space you need is there. You could quickly grow it. All the functionality is there. You've got the power shelf or bulk work that you need to do. There are no issues.

Tech support has been great, when necessary. There is a quick response time. The specific issues we were dealing with were to verify an end-case. We did have to go through three or four different people, who gave us different answers. But, we finally got a response from a tech specialist who plainly told us that we could not do what we wanted to do. We found the tech support highly intelligent and knowledgeable.

Initial setup was straightforward.

We worked out the investment was a worthwhile investment that saved itself in about eight months. The investment in the project to get it across would pay for itself by reducing the on-premise Exchange costs. There is a definite return on investment by using this solution.

Regarding the pricing and licensing of the solution, it's great. I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent.

Make sure you've got a set user base from all areas of the business because everyone in different departments uses the mail functionality differently. Just make sure you have a really good audit process of what your current environment really is doing before you do your migration.

My primary use case for this solution is for clumping emails, and group emails according to the conversation. It helps us sift through 100s of emails.

This solution helped us reduce a lot of overhead. 

I would love to have a feature that transfers my notes that I have written on my laptop to my mobile device. Also, I think the mobile app on the forms you can improve a little bit more.

I have not encountered any issues with stability of the product at all. 

We have roughly 500 people using this product in our organization. We have had no problem scaling it with our users.

The initial setup was straightforward. But, it took a bit of time because we had a lot of PST files with the users, and we had to migrate them batch by batch.

I am familiar with Google and G Suite. I do not have personal comparisons between the two.

We have users in our company and we wanted to see if we change from the older 2010 version, how it is functioning with the new users. Once we did so, we decided to change to Microsoft Exchange Online.

It is pretty good, and user friendly. I am very happy with the VUI, and the admins here are happy with the administrative control.

Exchange remains slow for us. In addition, in terms of machine controls, it was very confusing, and some of the administrative parts will be done from the control, but in online writing mostly we can handle everything.

I have no issues with stability of the Microsoft Exchange product.

I have no issues with scalability of the Microsoft Exchange product.

The tech support was very helpful.

The initial setup was good. Initially, we had a hard time with installing the hybrid environment online, but we contacted the Microsoft technicians, and they helped us through it.