Microsoft Exchange Online Reviews

We use Microsoft Exchange Online for email, such as sending and receiving emails. Our critical people are on the cloud and our non-critical people are on the premise.

The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems.

Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft.

I have been using Microsoft Exchange Online for approximately two years.

We can experience some glitches but this could be the fault of our ISP and not the Microsoft Exchange Online. Other than this experience it has been stable.

The scalability of Microsoft Exchange Online is good as long as you are paying for the approximate usage.

We have approximately 800 people using this solution in our group. We have many types of users, such as managers and architects.

I have not used the support from Microsoft Exchange Online.

The initial setup of Microsoft Exchange Online is very simple.

The cost of Microsoft Exchange Online is approximately $4 to $36 per user. They do not give a discount which is not good. The solution is expensive if you have 800 to 1,000 users. They should give discounts when you have a lot of users.

I evaluated Microsoft Exchange on-premise, and it has a lot of glitches and needs a lot of maintenance. I chose Microsoft Exchange Online to cut this risk on our day-to-day operations for organizational communication with clients. We decided to move forward with migrating most of our users from Microsoft Office 365 or Microsoft Exchange Online, where those critical users would be not in a risk position in case anything happened on the Microsoft Exchange on-premise.

I chose to use Microsoft Exchange Online because of the disaster recovery, and clustering, and to make sure that our users are eligible for the business continuity process.

This solution is good if you have a critical business, you don't want to have any kind of down communication, you are located in multiple regions, your IT team is not large enough to maintain an Exchange on-premise servers or you don't have the large infrastructure to have clusters.

I rate Microsoft Exchange Online a nine out of ten.

We are primarily using the solution for Office 365 and various other Microsoft products. It's used for any integration of any applications. Multiple company domains have been configured on a single exchange. It helps us standardize and consolidate connectivity. 

We like the standardization we can get across all of our companies. We can put all domains on one exchange. The user can then have one single ID instead of creating five emails for one user. 

It scales well.

Technical support is helpful.

It's not hard to set up.

The solution is stable.

The product offers good value for money. After a few years, we have seen an ROI. 

There are no features that are missing.

We'd like to see more integration with other platforms. We'd like to explore the feature of SSO and Artemis. 

I've used the solution for more than three years. 

The solution is stable and reliable. There are no bugs or glitches. It's very stable. 

The solution can scale well. It's cloud-based, which makes it very simple. We just have to approach our reseller and add on more licenses. You can have 50 users or 50,000 users, and it will work just as well. 

We have about 1,000 or more users on the product currently. We do have plans to increase it to 1,500 by the end of the year. 

We may have used technical support previously and were able to resolve any issues within a week. They are very good. They are helpful.

I did not previously use a different solution. Past colleagues may have used something else. 

The initial setup takes two to four weeks. It's pretty straightforward. We take each domain and consolidate everything on the exchange. We can migrate everything in one go, and usually, we migrate each company each week and migrate one by one, so that end users are not disturbed. 

We have experienced an ROI after three to four years. 

We pay for the solution annually. The price is a bit expensive. However, it offers good value for money. The implementation cost is minimal. Also, now it is on the cloud, we don't have to worry about storage, maintenance, or hardware. The cloud is highly secure, and it helps save us money in the long run. 

This is the latest version. We are using the cloud version, and it is constantly updated. We are using all of the standard features that come with the cloud-based product. 

This is a very user-friendly enterprise solution. Everything is very secure according to GDPR needs. The product is scalable, and its offering good value for money. Everyone can use it. It's a great product.

I'd rate the solution nine out of ten. 

The primary use case of the solution is for email and SharePoint.

We are beginning to explore Office 365 Online Exchange and Azure, which are part of Microsoft 365. We intend to create our Active Directory and Domain Controller on Azure and integrate OnTime Active Directory with Azure Active Directory.

I haven't encountered any downtime with Exchange Online so far. Last week, the entire Azure portal experienced an outage, which caused some disruption, but thankfully, we haven't had any issues with 365 yet.

The stability of the solution has room for improvement.

I have been using the solution for over four years.

I give the stability a seven out of ten.

The solution is scalable.

We have thousands of people using Microsoft Exchange Online.

We have a limited amount of time to contact tech support, but we usually communicate with the vendor. If I have an issue, our Microsoft partner can help us with problem-solving.

We previously used Google G Suite before switching to Microsoft Exchange Online.

The initial setup is straightforward.

The implementation was completed in-house with the help of our Microsoft partner.

We have seen a return on investment since we are taking advantage of the license and Microsoft Exchange Online's useful features.

The cost of our annual license for the solution is moderate. I would give the cost a five out of ten.

I give the solution a seven out of ten. Microsoft Azure has experienced outages at times, but it can be comparable to Amazon Web Services (AWS).

I strongly suggest using Microsoft Office Exchange due to its ease of use and maintenance, as well as its increased reliability and added security features.

Our primary use case for the solution is focused on the email team. We are currently in a hybrid environment and have some users on cloud and some on-premises. So we are migrating everybody from on-premises to the cloud by the end of this year.

It has helped us because we don't have to worry about servers crashing. Everything has been stable since we began migrating to the cloud.

We have found the availability of large storage valuable.

The mail-blocking feature is not great and could be improved. 

We have been using the solution for approximately three years and are currently using Microsoft Exchange 2013.

The solution is stable, and we have not had any downtime in the last three years.

The solution is scalable and approximately two people are required for deployment and maintenance.

We rate customer service and support an eight out of ten.

Positive

We have not previously used other solutions.

I cannot comment on the initial setup as a third party did it for us.

We implemented it via a Microsoft third-party vendor.

We have seen a return on investment.

The licensing cost varies. For example, we have E1 and E3 licenses. Currently, it's approximately E3 $20 per user.

I rate the solution a nine out of ten. The solution is good, but the mail-blocking feature can be improved. I advise new users considering implementing the solution to consider using a third-party vendor for the implementation process.

I use Microsoft Exchange Online for email.

I was talking to my dentist this morning, and I was manually entering the appointment into my calendar, and I was impressed that Exchange would actually give me the address. 

It wasn't always this way, but now it's all connected in some way. I just entered the name without checking to make sure I didn't have a typo, and my calendar was able to give me the address, it just popped up. 

When you used to write to someone, you would often begin typing their name and their email address would appear; you would simply click and you would have the correct email address. That has been working for a while, but having the location address appear was a pleasant surprise. It was amazing.

I have been having problems with Exchange. Sometimes there are issues with emails, most likely from a POP3 server, and some of the email accounts, I am not sure which one, but emails stop coming in at some point if I don't update. 

Not all of my email accounts are affected, but I have a few, and I am wondering if it is not my Gmail account on Exchange. There will be an upgrade at some point, and if I put it off, emails will stop coming in. That is a problem I have seen before, but then you do the upgrade, restart or restart the application, and usually, when you do the upgrade the problem is gone, and the emails are coming in.

Sometimes they change the interface. This has happened recently, and I'm not sure if it was something I did or something else. They don't ask for your opinion when they do this, and I am not a child anymore, and I despise it when they change the interface without consulting me. 

I am sure they had good reasons for the last interface change, but now you have the mail calendar people and tasks on a very narrow vertical bar on the left-hand side of the screen when Exchange is open full screen, and it used to be on the left side of the screen, but near the bottom, and I used to select them there, but for some reason, it has changed.

Aside from that, it's a good product. I recently added a new email account. I now have four email accounts attached to my main computer from which I receive emails on a regular basis, which is beneficial. I was able to add email accounts on my own. 

I had an issue with a delayed email account at some point. That was a long time ago, and I am not sure if the problem is still present; it could have been two or three years ago.

I couldn't delete an email account because it was identified as my primary account by the application. 

I am not sure why any of my accounts should be considered my primary account if I haven't explicitly told the app that they are. I was unsuccessful in removing it.

I needed to figure out how to change which of my accounts was the main account so that I could delete the one that the machine thought was my main account. But that was three years ago, so I'm not sure if it's still that way, but I was irritated at the time because I wasted half a day figuring out how to do this.

I contacted technical support and was surprised that Microsoft contacted me.

I had some account, login account issues on my Xbox One, and I remember being able to talk to someone in Microsoft, which was also amazing.

I used Google Hangouts briefly, but I have been using Microsoft Teams for conferencing.

I am not well versed in Google Hangouts. I have issues when it is not Teams, which is why I use it all of the time. 

When it's not Teams, I sometimes have issues with the desktop that I am using, and the microphone and speakers are not always properly configured. 

I have a camera with an integrated microphone attached to my desktop, as well as speakers connected to the desktop, and there is occasionally an incorrect selection in the inputs for the microphone. 

I am not sure if this is a problem with Google Hangout, Zoom, or something else. I know that Teams always works and that my computer always knows which option is the correct one.

At the start of COVID, when I started using these applications more, like everyone else. I recall attending a meeting where my camera was turned on but I was completely silent because I couldn't figure out how to make my microphone or select the input, and the meeting had already begun, my colleagues took over and I was there, people could see my face, but I couldn't speak.

Now that I've gotten a lot better at this, if the audio doesn't work within the first few minutes of the meeting, I can usually fix it by going into settings and selecting, trying every input until I can actually test and see that, the microphone is now picking up my voice.

Microsft Teams works great for finding the microphone on my machine, or the microphone associated with my camera, but not so well for other applications.

In addition to Microsoft Exchange Online, we use Microsoft Word, Microsoft Excel Teams, and sometimes PowerPoint.

The installation was all done online. I subscribed, received a link, and installed the application. It is not an online version, but it is online in a browser. 

As it was not installed with a disc, I consider it online. I subscribed to Office 365 or 360, and then I received links to install all of the available applications. They are on my machine, but they were not purchased at a computer store.

We have an Office 360 subscription.

I'm not sure. It's somewhere between $100 and $200, but I couldn't tell you.

I didn't install it on my computer. The app is a resident on my computer, but it's a Microsoft Office subscription with automatic updates, and it's not like a version of the application that I purchased and installed on a disc on my machine.

I don't own the application because I pay an annual subscription to use it.

Previously you had to buy it at a computer store and own it until you purchased the next version. That is not the case. I pay approximately $120 or $150 per year, and as long as I pay that amount, they will do regular updates so that I always have the most recent and greatest version of the application.

It's a good product, I would rate Microsoft Exchange Online an eight out of ten.

I don't use all the features of Microsoft Exchange Online. The product helped me solve my issue related to the storage size needed for backup every time.

Microsoft Exchange Online Microsoft is a useful tool for Microsoft Teams and scrum planning.

I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities.

I have been using Microsoft Exchange Online for three years. My company has a partnership with Microsoft.

Microsoft Exchange Online is a stable product. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a nine out of ten.

Around 600 people in my company use the product.

My company has not planned to increase the use of the solution.

The product's initial setup phase was straightforward.

The solution can be deployed in a week.

My company requires people with some IT knowledge to handle the product's deployment and maintenance processes.

My company's in-house team deals with the product's installation process.

My company needs to make monthly payments towards the licensing costs attached to the product. I feel that the price of the product is affordable.

My company chose Microsoft Exchange Online over other products since we have a partnership with Microsoft. For our company's business uses, Microsoft helps save costs and offers good support.

The feature of Microsoft Exchange Online I found to be the most beneficial for team collaboration stems from the integration capabilities. Microsoft Exchange Online can integrate with products like Microsoft Teams or Windows Live.

I have seen that Microsoft Exchange Online's dashboard ensures the aggregation of all the integrated items in a single interface. I think my company has to order Microsoft Teams and apply for it separately to be used on a product like Microsoft Exchange Online.

The security and compliance features of Microsoft Exchange Online have impacted our company's business operations as it is a good tool for business needs, and I haven't seen any major issues with it in any of the items provided. I have also not had any negative reviews or complaints about the product from our company's teams.

I use the solution's calendar functions for my scheduling needs. but I don't know how it offers any support.

The tool's integration capabilities were used for the benefit of the management of the areas attached to the solution from a single place.

I rate the overall tool a nine out of ten.

We use Microsoft Exchange Online for emails.

The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars.

The solution’s technical support could be improved.

I have been using Microsoft Exchange Online for two to three years.

We haven't faced any issues with the solution's stability.

I rate Microsoft Exchange Online an eight out of ten for stability.

The solution's technical support is sometimes helpful and sometimes useless. It depends on the agent that is working on your case.

I rate the solution’s technical support a six or seven out of ten.

Neutral

I previously worked with the IBM Domino mail system. Compared to the on-premises model of Microsoft Exchange Online, the IBM Domino mail system's maintenance and administration upgrades were less complicated.

It wasn't difficult to migrate the solution from on-premises to the cloud. It took us around one week to migrate from on-premises to the cloud because we don't have that many mailboxes.

We are Microsoft partners. We bought some licenses, and some are within our package or partnership with Microsoft.

Earlier, we had the solution on-premises, and then we migrated to the cloud. The solution helped with the planning and time management within our organization by providing everything that Outlook offers to end users, including email and calendar.

The solution does not provide 100% security, and some emails are still detected as malicious by our other endpoint security solution. Microsoft Exchange Online does not require any maintenance from our side.

Overall, I rate the solution an eight out of ten.

I use Microsoft Exchange Online mainly for emails.

Microsoft Exchange Online is an easy-to -use email solution.

Microsoft Exchange Online should have a faster search feature.

I have been using Microsoft Exchange Online for eight years.

Microsoft Exchange Online is a very stable solution.

Microsoft Exchange Online is a scalable solution.

The solution’s initial setup is straightforward.

Overall, I rate Microsoft Exchange Online ten out of ten.