Microsoft Exchange Online Reviews

We're using Microsoft Exchange Online for our emails.

What I like about Microsoft Exchange Online is that it's a very convenient solution because it's part of the Microsoft business suite. This is the first email service I've used that lasted for many years, and I'm still using it because it's very convenient and it's suitable for my needs.

Microsoft Exchange Online is the best product in the world for me because I don't remember any other service that's so well-accepted.

What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like.

Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement.

I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one.

I've been using Microsoft Exchange Online for more than ten years.

Microsoft Exchange Online is a stable product, in particular, when it's on the cloud. It's stable when it's dependent on the cloud, but if it's deployed on-premises, Microsoft Exchange Online is not stable.

It's a very old product with the same code, even on Windows. Nothing's changed, and my company is using Windows NT for Microsoft Exchange Online with Unix as the code.

Microsoft Exchange Online is a scalable solution.

We haven't used the technical support for Microsoft Exchange Online.

Microsoft Exchange Online is the first service I've used, and all the new services in the market are a little bit different from this solution. Microsoft is a very old company, and almost all of my colleagues started with Microsoft products, so it's just natural to continue using Microsoft Exchange Online.

Microsoft Exchange Online is easy to install.

There is a license for Microsoft Exchange Online and I have information on that, but there have been so many changes to the licensing and it's a completely different story nowadays. Microsoft has been pushing users to buy a package of products under one license. Users are becoming more dependent on Microsoft rather than independent, that you can't decide anymore, and from my point of view, that is bad.

My company evaluated Qualitas, Unix, HP, and IBM.

In my company, Microsoft Exchange Online is deployed both on the cloud and on-premises.

More than two thousand people use Microsoft Exchange Online in my company of four thousand employees.

At the moment, there's no plan of increasing usage of the product because of the current crisis.

In terms of whether I would recommend Microsoft Exchange Online to others, with the integration it has, it depends on the focus of the company. For small markets, Microsoft Exchange Online is "too big" because it has a lot of services and you'll be paying for services provided in the package, with some you don't get to use. For end users, this would be difficult, but for companies, especially bigger ones that would have a choice, Microsoft Exchange Online is a good product. My recommendation would depend on the case because every user is different, for example, the purpose is different, the business is different, etc.

My rating for Microsoft Exchange Online is seven out of ten.

Microsoft Exchange Online is a better solution for scalability purposes. The solution is helpful where you need too much infrastructure on-premises.

Microsoft Exchange Online has a really good performance. The solution is easy to access, and you can bring your own device to access from anywhere. You can still have the security controls on top of it.

The solution's performance can be improved when you are trying to access it remotely.

I have been using Microsoft Exchange Online for ten years.

Microsoft Exchange Online is a stable solution.

I rate Microsoft Exchange Online a nine out of ten for stability.

The solution’s scalability is good.

The solution’s initial setup is really easy.

We implemented the solution through an in-house team.

Microsoft Exchange Online is an affordable solution.

Two engineers are sufficient to deploy and maintain the solution. Microsoft Exchange Online is a cloud-based solution.

Microsoft Exchange Online is easy to set up and configure. I would definitely recommend the solution to other users.

Overall, I rate Microsoft Exchange Online ten out of ten.

We use the solution for emailing.

50 percent of my work is accomplished via email. All of the features are beneficial, but the scheduling feature is particularly useful.

The solution is user-friendly and intuitive.

The stability of the solution on Mac products has room for improvement.

I have been using the solution for 25 years.

I give the stability a ten out of ten.

The solution is scalable. We have ten thousand people using the solution in our organization.

The initial setup is straightforward.

Our organization pays for a corporate license to use the solution.

I give the solution a ten out of ten.

Microsoft Exchange Online is simple and intuitive and I recommend the solution.

We use Microsoft Exchange Onlne for communication, collaboration, and some project management tasks.

Exchange Online is consistent. It's easy to deploy and scale out to all of our organizations.

The efficiency could improved.

I have been working with Exchange Online for more than 10 years.

Exchange Online must be reliable and available for our operations.

It can be complex to incorporate the unique requirements of each division into a single platform to meet all of the requirements. It's not hard to maintain Exchange Online, but you need an expert on your team and some outside help from the vendor.

I rate Microsoft Exchange Online seven out of 10. 

We use SharePoint Online for the collaboration of our team and for other desktop applications we are using in-house.

We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good.

They should tighten their cloud security. If you are using Microsoft Office 365, the responsibility of backup is not on the part of Microsoft. It is on the part of the customer. Microsoft Office should give some kind of built-in solution with the Office 365 subscription regarding the backup of their online mailboxes.

My company has been a Microsoft Gold partner for the last 12 years. As soon as we became a Gold partner, we started to use Office 365.

It's stable.

We can have different plans. If we are scaling, then obviously we can go for the enterprise plan and add an unlimited number of users to our Office 365 plan.

Overall, technical support is very good. My colleagues reached out to Microsoft technical support many times for queries. They are very responsive.

Setup was really simple. We migrated our customers from a different platform to Microsoft Office 365. There is a separate technical team. I designed the solution only.

They have raised their prices, and obviously, it hits our customers. Some of them are deciding to step back from Office 365. For customers who have bought the annual subscription, they are moving to the monthly subscription.

I would rate this solution 8 out of 10.

I would recommend Office 365. It's a global product, and overall they have a larger footprint in the world. We're a Microsoft Gold partner, so as soon as the customer moves to Office 365, obviously our business will also grow.

We use SharePoint and Active Directory, meaning that all telecom users and customers are authenticated. We use it as a gateway.

Microsoft Exchange Online is very simple and easy to use.

For non-technical people, some configurations might be a little bit difficult. We can use it on our laptops or our portable devices like mobiles and others gadgets, but we have had repeated problems with syncing. That is, when using different gadgets and devices, there are issues with syncing. The configuration could definitely be improved.

Technical support is needed for any log-in credential problems and other related issues.

I've been using it since 2008.

It is scalable. We have around 16,000 users in our company.

There are no problems with the installation, but when you finish the installation and get to the authentication part of the log-in, there may be problems. It needs improvement.

A team of not more than ten is needed for deployment and maintenance.

We have yearly licensing costs.

I would rate Microsoft Exchange Online at eight on a scale from one to ten.

We use Microsoft Exchange Online for emails.

The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars.

The solution’s technical support could be improved.

I have been using Microsoft Exchange Online for two to three years.

We haven't faced any issues with the solution's stability.

I rate Microsoft Exchange Online an eight out of ten for stability.

The solution's technical support is sometimes helpful and sometimes useless. It depends on the agent that is working on your case.

I rate the solution’s technical support a six or seven out of ten.

Neutral

I previously worked with the IBM Domino mail system. Compared to the on-premises model of Microsoft Exchange Online, the IBM Domino mail system's maintenance and administration upgrades were less complicated.

It wasn't difficult to migrate the solution from on-premises to the cloud. It took us around one week to migrate from on-premises to the cloud because we don't have that many mailboxes.

We are Microsoft partners. We bought some licenses, and some are within our package or partnership with Microsoft.

Earlier, we had the solution on-premises, and then we migrated to the cloud. The solution helped with the planning and time management within our organization by providing everything that Outlook offers to end users, including email and calendar.

The solution does not provide 100% security, and some emails are still detected as malicious by our other endpoint security solution. Microsoft Exchange Online does not require any maintenance from our side.

Overall, I rate the solution an eight out of ten.

We use the solution for our emails and security exchanges. 

The data prevention and protection feature is good. 

I would like them to make the solution more user-friendly. 

I have experience with Microsoft Exchange Online.

It is a very stable solution. I rate the stability a ten out of ten.

The scalability of the solution is also very good. There are approximately a thousand to five hundred users using the solution. I rate the scalability a ten out of ten. 

The technical support is good so far. 

Positive

It is a cluster solution. 

I rate the overall solution a ten out of ten.