Microsoft Exchange Online Reviews

We primarily have it for our customers. We primarily use the solution with mobile access, and it's just for having the ability to send and receive emails. It also works with calendars and contacts. 

The solution generally works well. We can send and receive emails just fine. 

It is useful and easy to use. 

The initial setup is straightforward. 

It's scalable.

The solution is stable.

Technical support is great.

The solution offers great documentation. 

We'd like to have the ability to recall emails. 

I've just used it for six months and am still working to understand the general landscape.

The pricing could be a bit lower. 

Certain items have been removed from Mircosoft Booking. They should re-add the capabilities it had before. 

I've been using the solution for six months at this point. It's been less than a year. 

The stability of this solution is pretty good. We do find, however, that Microsoft Teams is unstable. Exchange, so far, has been great. 

This solution is definitely scalable. We haven't had any issues at all. I love that I can start with what I actually need and scale up or down as needed from there. 

Right now, we have about 50 people on the solution. 

Technical support is great. We're happy with its capabilities. There is also useful documentation that can help users understand the solution. 

We are not using any other solutions. 

The setup is pretty straightforward. It's not overly complex. It just took about an hour to set up everything. We simply had to go through some documentation. After we did that, it was very easy.

We have two administrators that can handle the management. They are global Microsoft admins. We also have an Exchange admin specifically. 

The pricing is fine. I've had similar conversations with my customers, and we've found the cost is fair. However, if it could be lower, that would be a plus. 

The cost is around $12 to $16 per user.

I'm an end user. We also currently support Microsoft products. 

Everything is available in the documentation, and there is great support. It's worth the price, and other users would enjoy having it.

I'd rate the solution nine out of ten. 

We use Microsoft Exchange Online for email.

Microsoft Exchange Online's resiliency is its most valuable feature.

We use different software for email spoofing filters and similar functions because Exchange is quite limited in this area.

Email spoofing, monitoring, email marketing, and email broadcast have limits or are governed by the number of emails you can send, in any given hour.

I would like to use it as my email broadcasting method. 

I have been using Microsoft Exchange Online for three years. We were migrating before Covid.

Microsoft Exchange Online is quite stable.

I would rate the stability a nine out of ten.

I would rate the scalability of Microsoft Exchange Online an eight out of ten.

I would the technical support a five out of ten.

The initial setup is pretty straightforward.

Make sure that's what you want to use. Consider your requirement. And if you want to scale to, say, an enterprise-class, you should be aware of certain of Exchange online's limits.

I like it, I would rate it a seven out of ten.

We have 2,000 users supported by this solution. 

The best part of this solution is the security it offers. Where we are able to determine which mailboxes have been blocked, or which mailboxes cannot be allowed to send traffic because of a violation. 

This solution involves a lot of work for an administrator. It is not always easy to find exactly what you are looking for within the system. Microsoft can do better in terms of security and offer solutions to deal with phising, BOMB and viruses.

I have been using this solution for two years. 

This is a stable solution. 

This is a scalable solution, especially if you make use of many Microsoft products. 

The technical support for this solution is really good. I would rate it a nine out of ten. 

The initial setup is very complex. 

This is an expensive solution. 

We did evaluate other options including Zimbra. 

I would rate this solution a nine out of of ten. 

The most valuable feature is brand use.

Some of our clients such as banks are always concerned about storing their data in the cloud. Cloud security is always a concern and the solution can always increase their security.

I have been using the solution for six years.

The solution is stable.

The solution is scalable.

The technical support is always good.

The initial setup is straightforward and easy to configure.

We implement the solution for our clients.

I give the solution nine out of ten.

For our clients that have security concerns regarding storing their information in the cloud, I always recommend Microsoft Exchange On-Prem products.

Depending upon each project, we can have thousands of people working on this solution.

The primary use case of the solution is mainly used for our email conversation, specifically for minutes of meeting or to propose a solution.

The most valuable features of the solution are the security of the email flow, the primary security, having a dedicated, consultative space where if I send an email from a billing app or from a browser or anywhere, it gets stored in consultative space, and some of the end users features such as Word solution.

Technical support can be improved by shortening the response time and increasing their knowledge. The solution can improve the integration with mobile applications.

I have been using the solution for over ten years.

The solution is stable.

The solution is scalable.

The technical support is completely based on how we connect with the support team. I would say they just follow the ticketing process. I do have mixed feelings because it's completely based on the engineer allocated to my ticket. Depending on who you get some are more knowledgeable than others.

Neutral

• Technical support can be improved by shortening the response time and increasing their knowledge.

The initial setup is straightforward and is definitely easy. Anyone with basic IT knowledge should be able to do it.

I would say the solution is reasonable and affordable. Compared to the competitors, I would say it gives you a lot more functionality and is easy to integrate with other applications and tools. I give the solution ten out of ten for pricing.

I give the solution nine out of ten.

We currently have between six and seven thousand daily users.

The solution 

The solution doesn't require any maintenance. The solution is a cloud platform and everything is taken care of by Microsoft, so there is no maintenance required. It's maintenance-free.

I recommend the solution. As soon as you know what your needs are, you can go ahead with Microsoft Exchange Online. You don't need any demonstration of features, and you don't need to do any POCs.

I think the solution is pretty reasonable in what it does. In terms of mobile applications, that is Microsoft Outlook for Android and iOS integration, which can make some integration to Microsoft Teams application, which is already prospected in the desktop application. If they can have it in mobile application also, that would be good. But as a solution, I couldn't think of any new features that are required presently.

We use this in addition to Office 365 in order to have our user mailboxes on the cloud.

From a user's perspective, this solution enables them to access to their mailbox from anywhere and their mailbox size is as big as 100 gigabytes so they never run out of space. 

This solution makes it very easy to receive and detect problems about the mail flow and offers very good reporting. In general, it's very easy to manage the organization's mailboxes.

When we need to purchase additional licenses for additional users, the process is slow. 

We would like to have a single point of view or pane where we can manage all of our infrastructure. 

I have been using this solution for six years. 

This is a stable solution. I would rate it a four out of five. 

This is a scalable solution. I would rate it a five out of five. 

The deployment of Exchange Online only was very easy and was completed within a week. The full setup and migration of on cloud and on-premises infrastructure is still in progress but this is not due to difficulty. 

The return on investment is very good. I would rate it a five out of five in this regard. 

The pricing for this solution is good. We renew our contract every three years. I would rate the pricing for this solution a three out of five. 

I would rate this solution a nine out of ten. 

I am using Microsoft Exchange Online for efficient mail deployment the additional file security. Additionally, we can do a collaboration.

The most valuable feature of Microsoft Exchange Online is its ease of use.

Microsoft Exchange Online could improve the overall protection of the solution.

I have been using Microsoft Exchange Online for approximately three months.

The stability of Microsoft Exchange Online is very good.

Microsoft Exchange Online is highly scalable.

We have approximately 10 people using this solution. We have plans to increase the usage in the future.

I have not used the support from Microsoft Exchange Online.

The initial setup of Microsoft Exchange Online is quick.

The price of Microsoft Exchange Online security could improve. The overall price of the solution is reasonable.

I rate Microsoft Exchange Online a nine out of ten.

Microsoft Exchange Online is used for all the emails and the software is used by all employees to send emails to others and to corroborate with other people over the email.

The most valuable feature of Microsoft Exchange Online is its performance.

There is an annual enterprise subscription could improve by having more features.

I have been using Microsoft Exchange Online for approximately 10 years.

Microsoft Exchange Online is stable.

I have found Microsoft Exchange Online to be scalable.

Microsoft Exchange Online support can be optimized further. They should put some more efficient technical engineers to support end customers.

I previously used Microsoft Exchange on-premise, and we switched because we wanted to use the cloud.

The initial setup of Microsoft Exchange Online is straightforward.

There is an annual enterprise subscription to use Microsoft Exchange Online. The price is reasonable.

I would recommend this solution to others.

I rate Microsoft Exchange Online a nine out of ten.

I am using Microsoft Exchange Online for email.

Microsoft Exchange Online is an easy-to-use solution.

We would like to have more automation with Microsoft Exchange Online.

I have been using Microsoft Exchange Online for two years.

We have approximately 3,000 used in my company using this solution.

The solution is scalable.

I have not contacted support.

I have not used other solutions previously.

There is an annual license required to use this Microsoft Exchange Online.

I would recommend this solution to others.

I rate Microsoft Exchange Online an eight out of ten.

I use this solution for mail exchanges, calendars, and setting up meetings.  

The features of Microsoft Exchange Online are very intuitive and well-built, keeping the user experience in mind. The usability and the accessibility are the best aspects of this solution.

The SaaS platform performance could be improved. At a previous company, we used this same solution on-premises. The data exchange was much faster compared to the SaaS platform and we sometimes experience lags. 

I have used this solution for 15 years. 

This is a stable solution. 

We have never needed assistance from the customer service team. 

I have previously used IBM Notes and Google Gmail.

I would rate this solution a nine out of ten.