Microsoft Exchange Online Reviews

We have 2,000 users supported by this solution. 

The best part of this solution is the security it offers. Where we are able to determine which mailboxes have been blocked, or which mailboxes cannot be allowed to send traffic because of a violation. 

This solution involves a lot of work for an administrator. It is not always easy to find exactly what you are looking for within the system. Microsoft can do better in terms of security and offer solutions to deal with phising, BOMB and viruses.

I have been using this solution for two years. 

This is a stable solution. 

This is a scalable solution, especially if you make use of many Microsoft products. 

The technical support for this solution is really good. I would rate it a nine out of ten. 

The initial setup is very complex. 

This is an expensive solution. 

We did evaluate other options including Zimbra. 

I would rate this solution a nine out of of ten. 

The primary use case of the solution is mainly used for our email conversation, specifically for minutes of meeting or to propose a solution.

The most valuable features of the solution are the security of the email flow, the primary security, having a dedicated, consultative space where if I send an email from a billing app or from a browser or anywhere, it gets stored in consultative space, and some of the end users features such as Word solution.

Technical support can be improved by shortening the response time and increasing their knowledge. The solution can improve the integration with mobile applications.

I have been using the solution for over ten years.

The solution is stable.

The solution is scalable.

The technical support is completely based on how we connect with the support team. I would say they just follow the ticketing process. I do have mixed feelings because it's completely based on the engineer allocated to my ticket. Depending on who you get some are more knowledgeable than others.

Neutral

• Technical support can be improved by shortening the response time and increasing their knowledge.

The initial setup is straightforward and is definitely easy. Anyone with basic IT knowledge should be able to do it.

I would say the solution is reasonable and affordable. Compared to the competitors, I would say it gives you a lot more functionality and is easy to integrate with other applications and tools. I give the solution ten out of ten for pricing.

I give the solution nine out of ten.

We currently have between six and seven thousand daily users.

The solution 

The solution doesn't require any maintenance. The solution is a cloud platform and everything is taken care of by Microsoft, so there is no maintenance required. It's maintenance-free.

I recommend the solution. As soon as you know what your needs are, you can go ahead with Microsoft Exchange Online. You don't need any demonstration of features, and you don't need to do any POCs.

I think the solution is pretty reasonable in what it does. In terms of mobile applications, that is Microsoft Outlook for Android and iOS integration, which can make some integration to Microsoft Teams application, which is already prospected in the desktop application. If they can have it in mobile application also, that would be good. But as a solution, I couldn't think of any new features that are required presently.

I like that Exchange Online is easy to use and that I do not need to maintain the previous Exchange Server. I also do not need to worry about the security of the Exchange Server. If there are any issues, then it will be the service provider's problem and not mine.

Microsoft needs to lower the price of the extra production add-ins for Exchange Online.

I just switched to Microsoft Exchange Online two months ago but have been using the on-premises version for a year.

It has been stable so far.

I believe that it is scalable. At present, we have three users.

It's very easy to set up. It can be done in one hour by one person. Also, one person can handle the maintenance as well.

I would rate this solution at nine on a scale from one to ten and would recommend it as well.

I am using Microsoft Exchange Online for efficient mail deployment the additional file security. Additionally, we can do a collaboration.

The most valuable feature of Microsoft Exchange Online is its ease of use.

Microsoft Exchange Online could improve the overall protection of the solution.

I have been using Microsoft Exchange Online for approximately three months.

The stability of Microsoft Exchange Online is very good.

Microsoft Exchange Online is highly scalable.

We have approximately 10 people using this solution. We have plans to increase the usage in the future.

I have not used the support from Microsoft Exchange Online.

The initial setup of Microsoft Exchange Online is quick.

The price of Microsoft Exchange Online security could improve. The overall price of the solution is reasonable.

I rate Microsoft Exchange Online a nine out of ten.

I am using Microsoft Exchange Online for email.

Microsoft Exchange Online is an easy-to-use solution.

We would like to have more automation with Microsoft Exchange Online.

I have been using Microsoft Exchange Online for two years.

We have approximately 3,000 used in my company using this solution.

The solution is scalable.

I have not contacted support.

I have not used other solutions previously.

There is an annual license required to use this Microsoft Exchange Online.

I would recommend this solution to others.

I rate Microsoft Exchange Online an eight out of ten.

I use this solution for mail exchanges, calendars, and setting up meetings.  

The features of Microsoft Exchange Online are very intuitive and well-built, keeping the user experience in mind. The usability and the accessibility are the best aspects of this solution.

The SaaS platform performance could be improved. At a previous company, we used this same solution on-premises. The data exchange was much faster compared to the SaaS platform and we sometimes experience lags. 

I have used this solution for 15 years. 

This is a stable solution. 

We have never needed assistance from the customer service team. 

I have previously used IBM Notes and Google Gmail.

I would rate this solution a nine out of ten. 

We use Microsoft Exchange for sending emails and running calendars. With the calendars, we are able to check other people's calendars and be sure of their availability so that they can deploy solutions. That's what we normally use it for.

The solution is great for collaboration purposes. 

The calendar capabilities are great.

The solution has been stable with good performance on offer.

The product can scale. 

The solution could be a bit cheaper. 

I'd like it to be more voice-activated and to have more AI so that it becomes easier to use. The world is moving toward more AI and machine learning, and likely they will adopt more of it in the future. 

We just migrated to the solution. We've used it maybe for about a year and a half so far. 

The solution is very stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

I've not had any problem with it personally in terms of scaling. Due to the fact that it's connected, it pulls everything down. I'm able to do whatever is needed of me with it without stress. 

Everybody is using it now in the company. If it was not scalable, I don't believe over 100,000 staff members could be using it without issues. It has to be scalable.

If we want to increase usage, we simply purchase more licenses. 

I've not had any contact with tech support. It's been very stable for me. There has been no need.

I'm not part of the team that does the installation. That said, I know that Exchange should be good in terms of implementation. In the mailing lists that I used to install, the installation was straightforward. If you get your configurations right, it works. It works well without any trouble. This is Mircosoft. I'm sure it's fine to install.

You do need to pay a licensing fee in order to access the solution. There are also enterprise agreements where companies would have to agree to a certain level of volume. 

It could be less expensive. If it was, more companies would use it. 

I'm an end-user.

I would recommend the solution to others and rate it at a ten out of ten. It's in the Cloud; people don't need to have anything on-site or to worry themselves with problems any longer. Microsoft takes care of the back end while companies can focus on their day-to-day work and be more productive.

I am an implementer of this solution. My clients use it as an email solution.

There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well.

I would like to have the option to have my electronic signature posted on my emails by default. I am able to add it manually but cannot get it by default.

It's a stable solution.

Microsoft always has nice support. You are able to create some tickets on the  Microsoft support pop up, it's quite simple.

On-premise setup for one server took about seven hours in total - I would expect this time to double, triple, etc. depending on the number of servers that you have.

I would expect cloud deployment to be significantly faster - maybe two hours for 100 email boxes.

We used an in-house team of one senior engineer and one junior engineer.

I think that the price is a little high, especially considering that Google have a similar, free email solution.

If you are looking to deploy on-premise, make sure that you have a small data center, or even a small room for physical security. Otherwise, you should deploy Exchange online.