Swapnil Dassi - PeerSpot reviewer
Sr. Google Ckoud Engineer at Persistent
Reseller
Top 10
Makes it easy to share documents with the whole organization and enables us to download a document anytime and in any format
Pros and Cons
  • "It is very easy to use. Everything is available on the cloud, which is what I like the most. So, when we require a document, we can download it at any time and in any of the formats."
  • "I have sometimes observed that when the data is very huge or there are so many rules, Google Sheets documents get stuck while uploading. It keeps on loading the document and gives an error. There should be an improvement in this aspect. It should be quick. Currently, we have to wait for a long time."

What is our primary use case?

It is a shared drive. We are a reseller, and we have multiple customers. We give training, and sometimes, when customers are having any issues, we also need to troubleshoot them.

We have its latest version.

How has it helped my organization?

It is a shared drive. It is useful for our organization for uploading documents that will be visible to all of our employees. Our HR, finance team, accounts team, and other teams use it for any important notifications or documents. They upload a document in the shared drive, and it is visible to all of the employees. Rather than sending it to everyone one by one, they just need to allow the document to be shared with the whole organization. It is convenient and easy to use.

What is most valuable?

It is very easy to use. Everything is available on the cloud, which is what I like the most. So, when we require a document, we can download it at any time and in any of the formats.

Multiple formats are available, and it also saves multiple versions, which makes it the best. We can just restore the previous version and download it based on our convenience and in our preferred format. These are some of the features that I like the most.

What needs improvement?

I have sometimes observed that when the data is very huge or there are so many rules, Google Sheets documents get stuck while uploading. It keeps on loading the document and gives an error. There should be an improvement in this aspect. It should be quick. Currently, we have to wait for a long time.

One of our customers was basically having this issue related to the transfer of ownership of a folder. A user had created the folder in Google Drive, and he had shared that folder with other users. Those users created subfolders in that shared folder or uploaded multiple documents and shared them with the whole team. When the person who has created the main folder left the organization, we had to help him to transfer the ownership of the Google Drive to someone else, but things got messy. It was hard to know who had shared what, and basically, the ownership was totally lost. The ownership should have been transferred properly in the exact structure for all folders and subfolders.

It should be easier to implement or deploy it on our system, rather than on the cloud. There should be some improvement so that it is easily deployed without files and folders getting messy or downloads not completing. Sometimes, the downloads don't complete, and the next day, it starts again. Sometimes, it gets corrupted or doesn't start from the beginning. So, it should be easy to deploy on a system.

There is a per-day upload or download limit. They should increase and improve that.

Buyer's Guide
Google Drive Enterprise
March 2024
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.

For how long have I used the solution?

I have more than six years of experience in working with Google Drive Enterprise.

What do I think about the stability of the solution?

It is reliable.

What do I think about the scalability of the solution?

In terms of scalability, it has a problem. There is a per-day limit for uploading or downloading. It is okay for a few KBs and GBs, but sometimes, when we have the enterprise plan and we have to upload and download 1 TB or up to 5 TB data for immediate purposes, there is a limit. It should be improved in that aspect.

How are customer service and support?

Their support is great.

How was the initial setup?

Its initial setup was okay. It only got complex when subfolders were created, and the folders and subfolders were further shared.

What's my experience with pricing, setup cost, and licensing?

It has a yearly license.

What other advice do I have?

I would highly recommend this solution. There are a few things that require improvement, but it also has some very good features.

I would rate Google Drive Enterprise an eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Harikrishnan  Ramamoorthy - PeerSpot reviewer
Technical Lead at Netlink Software Group America Inc
Real User
Top 5Leaderboard
Easy to use and makes file management and file sharing easy
Pros and Cons
  • "Though I don't see a major difference between Google Drive Enterprise and other competitors, I find that the solution is easy to use. You just need to connect to it and upload files and give access to users who need access to the files. It's very easy to manage files and share files on Google Drive Enterprise, and these are its most valuable features."
  • "Security-wise, Google Drive Enterprise needs improvement. Compared to its competitor: Kiteworks, Google Drive Enterprise is less secure."

What is our primary use case?

We've been using Google Drive Enterprise internally, particularly from one developer to another, for file sharing. With it, we can upload files and share files with other users. We can also give access to users or a full company, so they can access or edit files. We can also restrict and give "view only" access, so users are only able to download and not edit the files.

What is most valuable?

Though I don't see a major difference between Google Drive Enterprise and other competitors, I find that the solution is easy to use. You just need to connect to it and upload files and give access to users who need access to the files. It's very easy to manage files and share files on Google Drive Enterprise, and these are its most valuable features.

What needs improvement?

Security-wise, Google Drive Enterprise needs improvement. Compared to its competitor: Kiteworks, Google Drive Enterprise is less secure.

As for additional features that I'd like to see from Google Drive Enterprise in the future, in terms of security, it's only asking for OTP, but that's still fine. Storage-wise, storage could be increased especially if users have a large number of files to upload and users want to maintain all those files in the cloud rather than locally.

For how long have I used the solution?

I've been using Google Drive Enterprise for three years, and I'm still using it.

What do I think about the stability of the solution?

Google Drive Enterprise is a stable solution. For the past three years that I've been using it, I didn't see any delay or issue when uploading or sharing files, and I also didn't experience any issues in terms of the server being down.

What do I think about the scalability of the solution?

Google Drive Enterprise is a scalable solution. We can upload several files, but I'm unsure what the maximum file size is, for example, it could be 20 GB maximum, but I'm not sure. We can share files, but in a single upload, I'm unable to say what the limit is in terms of the file size.

How are customer service and support?

We didn't get the chance to connect with the technical support for Google Drive Enterprise because we haven't faced any issues with the solution.

What's my experience with pricing, setup cost, and licensing?

I have no information about the licensing or cost associated with Google Drive Enterprise.

Which other solutions did I evaluate?

I evaluated Kiteworks.

What other advice do I have?

I would recommend Google Drive Enterprise to other users. Normally the bank my company works with prefers Kiteworks, but my company suggested Google Drive for sharing and maintaining files and the bank is also okay with it.

I'm rating Google Drive Enterprise a nine out of ten versus Kiteworks which I'm rating a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Google Drive Enterprise
March 2024
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
VP Business Development at a tech services company with 51-200 employees
Real User
A solution that offers its users an option to easily share and collaborate
Pros and Cons
  • "Google Drive Enterprise provides convenience to its users. Also, it provides its users the option to easily share and collaborate."
  • "Some features like transpose are still lacking in the solution for power users."

What is most valuable?

Google Drive Enterprise provides convenience to its users. Also, it provides its users the option to easily share and collaborate. So, these are some of the main benefits of the solution.

What needs improvement?

Regarding the applications available on Google Drive Enterprise, specifically products like Google Docs and related offerings, offer a compatibility level that is very good. Some features like transpose are still lacking in the solution for power users. While these products are quite good, transitioning between Microsoft and Google products can be problematic because not all features convert as smoothly as expected.

For how long have I used the solution?

In our company, we use Google Drive Enterprise. Also, we are customers of the product.

What do I think about the stability of the solution?

Stability-wise, I haven't had any outages while using the solution.

What do I think about the scalability of the solution?

I don't see any problems with the scalability of the solution because our company is still growing, and we don't have a large number of employees yet. Currently, we only have a couple of hundred employees. So, we aren't pushing it that hard, but we have had no issues so far.

How are customer service and support?

In our company, we never had a reason to contact the technical support team.

Which solution did I use previously and why did I switch?

I use lots of Google and Microsoft products mainly, apart from OfficeSuite, Google Cloud, and other Google-related products since my company heavily uses all of these products.

How was the initial setup?

I wasn't involved in the tool's setup. However, getting my own personal account was very easy. I had to just sign up, after which I got a link from our IT. I just had to go through it. So, the setup was very easy.

What other advice do I have?

I would say that it's a fine product. I never have any hesitations about its basic functionality or from a stability standpoint. So, I would definitely recommend it to others. That being said, if you are a power user who frequently switches between Microsoft and Google Drive Enterprise, there are some peculiarities that you should be aware of, and so I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Analyst at a healthcare company with 5,001-10,000 employees
Real User
Top 20
Easy to set up with simple document sharing and synchronization
Pros and Cons
  • "For me, the most important feature is the option to save the documents and then access it from anywhere from a mobile or a desktop, or any other device."
  • "I'd like some UI enhancements for an even better user experience."

What is our primary use case?

We primarily use the solution for document sharing and access.

What is most valuable?

For me, the most important feature is the option to save the documents and then access it from anywhere from a mobile or a desktop, or any other device. That's the most important. Also, the synchronization options that it provides us with are great. We like the sharing options and all of that.

The initial setup is easy.

What needs improvement?

I do see some synchronization issues at times where the documents that are uploaded more recently won't show up on other devices immediately. Or sometimes it may show some corruption. Then, you may want to re-sync it if the WiFi connection is temporarily unavailable in such situations. Otherwise, it does its job pretty well.

It may not scale up to an enterprise level.

I'd like some UI enhancements for an even better user experience. That's something that I would like to see.

For how long have I used the solution?

I've been using the solution for the last several years.

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It's a scalable product. I'm not sure at an enterprise level, whether it holds up. I'm not a Google Workspace user. I'm just only using it for my personal use. I'm able to handle such scenarios that work quite well. That said, at an enterprise level, how it works is hard to say.

How are customer service and support?

I have experienced technical support a couple of times, however, not for the Drive. For some other product. That was, in terms of the response time, pretty good.

That said, the resolution will still depend on the complexity of the issue. They may just be passing it on to another team and then they may get back to you after their investigation. As a part of the Google One membership, if you have a subscription, then you get a proper response.

There was one issue I had where I needed to recover an account that I had, and it never let me recover. It kept throwing an error for that. I had logged a few incidents and then I don't think they resolved it. However, in most cases, it was quite smooth. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I'm familiar with Sandbox. We mostly are users of other Google products. The integration that it has with Gmail and the other products that we use, that's something that makes it easy for personal use. For enterprise, I'm not an enterprise user for Google, so I may not be able to comment on how it would work for very large organizations.

How was the initial setup?

It's a fairly simple setup. Those who are used to the basic terminologies, et cetera, shouldn't be finding it much too difficult. Those who are already in the Google ecosystem should not find it very difficult. It is pretty straightforward for basic users unless you want to use the advanced features. That shouldn't be an issue.

What other advice do I have?

I'm an end-user.

I normally use the web version.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
John Justin - PeerSpot reviewer
Product Manager at IBM
Real User
Useful data storing, good support, and scalable
Pros and Cons
  • "Some of the most useful features of Google Drive Enterprise is the ability to store my data and share it."
  • "Google Drive Enterprise can improve by suggesting to me I have duplicate files or some kind of duplicate feature. If it can give that kind of advice, it would be a great feature on a drive storage capability. There has to be some kind of machine learning to analyze individual data and provide recommendations."

What is most valuable?

Some of the most useful features of Google Drive Enterprise is the ability to store my data and share it.

What needs improvement?

Google Drive Enterprise can improve by suggesting to me I have duplicate files or some kind of duplicate feature. If it can give that kind of advice, it would be a great feature on a drive storage capability. There has to be some kind of machine learning to analyze individual data and provide recommendations.

For how long have I used the solution?

I have been using Google Drive Enterprise for approximately 10 years.

What do I think about the stability of the solution?

I have found Google Drive Enterprise to be reliable.

What do I think about the scalability of the solution?

Google Drive Enterprise is a scalable solution.

How are customer service and support?

I would rate the technical support from Google Drive Enterprise a four out of five.

Which solution did I use previously and why did I switch?

I use other similar solutions to Google Drive Enterprise, such as Dropbox and Microsoft OneDrive. The largest advantage of Google Drive Enterprise is the integration with other applications, it integrates very well.

How was the initial setup?

The initial setup of Google Drive Enterprise was easy. I am not sure how inexperienced people may find it, but I did not have an issue.

What other advice do I have?

I rate Google Drive Enterprise an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Competitive Intelligence at a tech services company with 201-500 employees
Real User
Top 20
Functional and modern with good auto-saving capabilities
Pros and Cons
  • "Google autosaves your work, which means you won't lose things."
  • "The solution is relatively new and takes some time to get used to."

What is our primary use case?

I primarily use the solution in the same way I would use the Microsoft suite - for presentations, documentation, et cetera. 

What is most valuable?

It helps me with presentations, and I use Slides for that. I also use Sheets, which is like Excel. Everything is together. It's got everything I need.

There isn't too much of a difference between Google and Microsoft products, which makes it easier, as you can work on both. I can do something in PowerPoint and convert it into Slides. The same is true in Excel, which I can put into Slides.

Google autosaves your work, which means you won't lose things. Microsoft requires you to hit save; if you don't, you can lose your work. 

The functionality is good.

It is stable. 

Google is newer and more modern. Many people are finding Microsoft old school in comparison. 

What needs improvement?

I've used PowerPoint and other Microsoft tools over the years and find it easier to use than Google. Google still has a learning curve you need to get over. I find I have to learn all the ways to do things I know quite easily in Microsoft.

The solution is relatively new and takes some time to get used to.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. 

What do I think about the scalability of the solution?

We have 500 people in our company. Many are using Google and prefer it over Microsoft.

Which solution did I use previously and why did I switch?

I use a lot of Microsoft products, or used to, for 20 years. I moved from Microsoft products to Google. The organization that I moved to was using Google and so I moved over to that instead.

What's my experience with pricing, setup cost, and licensing?

I don't deal with licensing. I can't speak to the exact costs.

What other advice do I have?

We are customers. 

I'd recommend the solution. Some people may use both Google and Microsoft tools. However, Google is great when people save documents and work on them together. It seems everyone is headed toward Google, which is growing in popularity.

I'd rate the product nine out of ten. I haven't had an experience where I haven't been able to do something. It works quite well. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Partner Sales Engineer at Splunk
Real User
Highly scalable, beneficial integration, and secure
Pros and Cons
  • "The most valuable features of Google Drive Enterprise are the secure file-sharing service. It is necessary to communicate with people, and the safe large file transfer is good. It's very useful and critical for us to communicate with each other nowadays. They integrate well with other Google solutions, such as Google Documents and Google Spreadsheet."
  • "Google Drive Enterprise can improve by having better compatibility with Microsoft files. Google Drive Enterprise sometimes blocks Japanese characters in documents."

What is our primary use case?

Google Drive Enterprise can integrate well with Splunk users.

What is most valuable?

The most valuable features of Google Drive Enterprise are the secure file-sharing service. It is necessary to communicate with people, and the safe large file transfer is good. It's very useful and critical for us to communicate with each other nowadays. They integrate well with other Google solutions, such as Google Documents and Google Spreadsheet. 

What needs improvement?

Google Drive Enterprise can improve by having better compatibility with Microsoft files. Google Drive Enterprise sometimes blocks Japanese characters in documents.

I'm using Slack for internal communication and with other companies. Google Drive Enterprise has some integration with chat tools, but they can do more with the chat tools in the future. 

We sometimes lose track of the files. Slack can allow users to upload files, but uploading the files gets disconnected from Google Drive Enterprise. More integration is needed.

For how long have I used the solution?

I have been using Google Drive Enterprise for approximately four years.

What do I think about the stability of the solution?

Google Drive Enterprise is stable when there is a sufficient network connection. If someone has a slow connection they might run into issues with file syncing to the cloud and the local storage.

What do I think about the scalability of the solution?

The scalability of Google Drive Enterprise is very good.

Everyone in my company is using this solution.

How are customer service and support?

I have not contacted the support from Google Drive Enterprise.

Which solution did I use previously and why did I switch?

I previously used OneDrive, Dropbox, and Box for file sharing with our partners, and I think everything is similar to Google Drive Enterprise. I did not find many differences.

How was the initial setup?

The initial setup of Google Drive Enterprise is simple.

What other advice do I have?

I rate Google Drive Enterprise an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Process Manager at a computer software company with 5,001-10,000 employees
Real User
Simple to use and easy to understand with a great user interface
Pros and Cons
  • "The solution secures the data well."
  • "I would like to see larger storage capabilities."

What is our primary use case?

We primarily use the solution for storing and exchanging data.

What is most valuable?

The solution secures the data well. It also offers good storage.

The initial setup is easy.

It's very stable and reliable. 

The product is simple to use and easy to understand. The user interface is great. It's well organized for the most part.

What needs improvement?

I have not found any areas as of right now for improvement.

I would like to see larger storage capabilities. 

If they could continue to design it to make it easier and easier to use, that would be ideal. 

For how long have I used the solution?

I've used the solution for more than four or five years.

What do I think about the stability of the solution?

I would say the solution is stable. I haven't experienced issues with bugs or glitches. It doesn't crash or freeze. I have found it to be reliable. 

How are customer service and support?

I'm satisfied with technical support, however, I haven't really used them that much. 

How was the initial setup?

It's pretty clear and very easy to set up if you follow the steps that automatically direct you. The first step is very easy. You just go through step by step. 

What's my experience with pricing, setup cost, and licensing?

As of right now, I am using the free version of the solution. I don't pay for it at all. 

Which other solutions did I evaluate?

I've never looked into other options, however, I'd be open to exploring them.

What other advice do I have?

I'm a customer.

We use the solution in the cloud and on-premises. 

I would rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.