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Gourav Suri - PeerSpot reviewer
Architect Lead at a tech vendor with 1,001-5,000 employees
Real User
Jun 30, 2022
Reliable, simple to use, and easy to maintain
Pros and Cons
  • "There's no real implementation necessary."
  • "It might be ideal if we could increase storage more easily, however, I don't have much visibility on that and have never had any issues."

What is our primary use case?

We use the solution just for sharing, including data, big files, storage, everything. It's for storage and sharing across teams.

What is most valuable?

It's easy to use.

The product is very simple to maintain.

There's no real implementation necessary.

It's stable and scalable.

The security, in general, is good. 

What needs improvement?

Whatever we need, it's already there. We aren't missing any features. 

It might be ideal if we could increase storage more easily, however, I don't have much visibility on that and have never had any issues. 

For how long have I used the solution?

I've used the solution for two years now. 

Buyer's Guide
Google Drive Enterprise
December 2025
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,672 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

A company can scale the solution. it's not a problem. 

We have between 200 and 400 users on the solution right now.

I'm not sure if we plan to increase usage. I'm not the right person. I'm just answering in an individual capacity as a user.

How are customer service and support?

I've never used technical support from Google. I've never reached out to them. We haven't had any issues that would have required reaching out. Therefore, I can't speak to their level of service. 

Which solution did I use previously and why did I switch?

Briefly, we may have used Dropbox. However, that would have been a long time ago. I barely remember. 

How was the initial setup?

As a cloud solution, it doesn't require an elaborate setup. It barely requires anything at all. You just start using it. 

What's my experience with pricing, setup cost, and licensing?

I'm not aware of what the licensing costs are if any.

What other advice do I have?

I'd recommend the solution to other users and companies. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anays Micolod - PeerSpot reviewer
Programmeuse Python 3 at a university with 5,001-10,000 employees
Real User
May 25, 2022
It's easy to create folders and sort things by sliding them in and out
Pros and Cons
  • "I like that you can easily create folders and sort things by sliding them in and out. I like the sliding option. It's quite nice."
  • "I would like better security because I use Google Drive to store some personal documents, It would be nice if I could password protect some files."

What is our primary use case?

I use Google Drive to create and store documents, like tables, docs, CVs, etc. I also store important documents that I've scanned like my ID, some family papers, and stuff like this. 

What is most valuable?

I like that you can easily create folders and sort things by sliding them in and out. I like the sliding option. It's quite nice.

What needs improvement?

I would like better security because I use Google Drive to store some personal documents, It would be nice if I could password protect some files. 

For how long have I used the solution?

I've been using Google Drive for more than 10 years.

What do I think about the stability of the solution?

Google Drive is highly stable. I think Google knows what they're doing with how many users they have.

What do I think about the scalability of the solution?

I've had some documents that we've edited simultaneously, and it never lags. I have some collaborative documents. We have one project with three people working on it.

Which solution did I use previously and why did I switch?

If I didn't have Google Drive, I would need to carry all my papers physically and I could lose them. 

How was the initial setup?

If you have a Google account, you have automatically a Drive. It's almost instant use. It's already pre-installed by Google, so you don't need to do anything.

What other advice do I have?

I rate Google Drive nine out of 10. It's easy to start creating something in the Drive and share it with multiple people. All you need is an email account. It's a great service.

I would recommend Google Drive, depending on what purpose you want to use it for. It's great to have your files on you everywhere, but Google Drive may not be the best solution for every purpose. It's an all-around solution, not specialized.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Google Drive Enterprise
December 2025
Learn what your peers think about Google Drive Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,672 professionals have used our research since 2012.
reviewer1363653 - PeerSpot reviewer
Principal Analyst at a healthcare company with 5,001-10,000 employees
Real User
May 13, 2022
Easy to set up with simple document sharing and synchronization
Pros and Cons
  • "For me, the most important feature is the option to save the documents and then access it from anywhere from a mobile or a desktop, or any other device."
  • "I'd like some UI enhancements for an even better user experience."

What is our primary use case?

We primarily use the solution for document sharing and access.

What is most valuable?

For me, the most important feature is the option to save the documents and then access it from anywhere from a mobile or a desktop, or any other device. That's the most important. Also, the synchronization options that it provides us with are great. We like the sharing options and all of that.

The initial setup is easy.

What needs improvement?

I do see some synchronization issues at times where the documents that are uploaded more recently won't show up on other devices immediately. Or sometimes it may show some corruption. Then, you may want to re-sync it if the WiFi connection is temporarily unavailable in such situations. Otherwise, it does its job pretty well.

It may not scale up to an enterprise level.

I'd like some UI enhancements for an even better user experience. That's something that I would like to see.

For how long have I used the solution?

I've been using the solution for the last several years.

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It's a scalable product. I'm not sure at an enterprise level, whether it holds up. I'm not a Google Workspace user. I'm just only using it for my personal use. I'm able to handle such scenarios that work quite well. That said, at an enterprise level, how it works is hard to say.

How are customer service and support?

I have experienced technical support a couple of times, however, not for the Drive. For some other product. That was, in terms of the response time, pretty good.

That said, the resolution will still depend on the complexity of the issue. They may just be passing it on to another team and then they may get back to you after their investigation. As a part of the Google One membership, if you have a subscription, then you get a proper response.

There was one issue I had where I needed to recover an account that I had, and it never let me recover. It kept throwing an error for that. I had logged a few incidents and then I don't think they resolved it. However, in most cases, it was quite smooth. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I'm familiar with Sandbox. We mostly are users of other Google products. The integration that it has with Gmail and the other products that we use, that's something that makes it easy for personal use. For enterprise, I'm not an enterprise user for Google, so I may not be able to comment on how it would work for very large organizations.

How was the initial setup?

It's a fairly simple setup. Those who are used to the basic terminologies, et cetera, shouldn't be finding it much too difficult. Those who are already in the Google ecosystem should not find it very difficult. It is pretty straightforward for basic users unless you want to use the advanced features. That shouldn't be an issue.

What other advice do I have?

I'm an end-user.

I normally use the web version.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
John Justin - PeerSpot reviewer
Product Manager at a computer software company with 10,001+ employees
Real User
May 4, 2022
Useful data storing, good support, and scalable
Pros and Cons
  • "Some of the most useful features of Google Drive Enterprise is the ability to store my data and share it."
  • "Google Drive Enterprise can improve by suggesting to me I have duplicate files or some kind of duplicate feature. If it can give that kind of advice, it would be a great feature on a drive storage capability. There has to be some kind of machine learning to analyze individual data and provide recommendations."

What is most valuable?

Some of the most useful features of Google Drive Enterprise is the ability to store my data and share it.

What needs improvement?

Google Drive Enterprise can improve by suggesting to me I have duplicate files or some kind of duplicate feature. If it can give that kind of advice, it would be a great feature on a drive storage capability. There has to be some kind of machine learning to analyze individual data and provide recommendations.

For how long have I used the solution?

I have been using Google Drive Enterprise for approximately 10 years.

What do I think about the stability of the solution?

I have found Google Drive Enterprise to be reliable.

What do I think about the scalability of the solution?

Google Drive Enterprise is a scalable solution.

How are customer service and support?

I would rate the technical support from Google Drive Enterprise a four out of five.

Which solution did I use previously and why did I switch?

I use other similar solutions to Google Drive Enterprise, such as Dropbox and Microsoft OneDrive. The largest advantage of Google Drive Enterprise is the integration with other applications, it integrates very well.

How was the initial setup?

The initial setup of Google Drive Enterprise was easy. I am not sure how inexperienced people may find it, but I did not have an issue.

What other advice do I have?

I rate Google Drive Enterprise an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shaamil Ashraff - PeerSpot reviewer
Architect - Database Administration at a tech services company with 201-500 employees
Real User
Top 5
May 2, 2022
A fast and user-friendly enterprise solution, but the price could be better
Pros and Cons
  • "I like that it's easy to use. I'm satisfied with the speed, stability, and availability."
  • "The price could be better. Google should rethink and realign its pricing strategy along with the storage prices because storage prices are going down for on-premise solutions. If they can reduce the cost or increase the storage capacity for that same tier, that would be a great advantage."

What is our primary use case?

I use Google Drive Enterprise for collaboration. We use Google Sheet, Google Forms, and Google Docs, and we can collaborate within Teams very well. It was very helpful, especially during the pandemic when we were working from home. It has been a very helpful suite, not a single application.

What is most valuable?

I like that it's easy to use. I'm satisfied with the speed, stability, and availability.

What needs improvement?

The price could be better. Google should rethink and realign its pricing strategy along with the storage prices because storage prices are going down for on-premise solutions. If they can reduce the cost or increase the storage capacity for that same tier, that would be a great advantage.

For how long have I used the solution?

I have been using Google Drive Enterprise for less than a year.

What do I think about the stability of the solution?

Google Drive Enterprise is a stable solution.

What do I think about the scalability of the solution?

Google Drive Enterprise is a scalable solution, and I'm satisfied with it. We have approximately 250 users, and next year we hope to increase that number by 100.

Which solution did I use previously and why did I switch?

I used a different solution before but switched because of the ease of maintenance and managing storage.

How was the initial setup?

There's no installation as it's on the cloud, but we have people to do new user registration and things like that, but not a very heavy technical requirement.

What's my experience with pricing, setup cost, and licensing?

The price could be better. 

What other advice do I have?

On a scale from one to ten, I would give Google Drive Enterprise a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DilshanRanasinghe - PeerSpot reviewer
Managing Partner at a financial services firm
Real User
Apr 28, 2022
Makes file and information sharing easy, secure, and fast
Pros and Cons
  • "I like the ease with which you can share files securely with the team. It makes file and information sharing much easier than sending attachments."
  • "The storage limits could be higher."

What is most valuable?

I like the ease with which you can share files securely with the team. It makes file and information sharing much easier than sending attachments.

We have to do a lot of presentations. We keep the presentation in a specific secure folder. Then, we give access to those that need it. Whenever they go to a client to do a presentation, they can access the folder, bring up the presentation, and go through it. It's fast.

What needs improvement?

The storage limits could be higher.

I would like to see more cloud services being bundled into Google, such as mobile security.

Google should definitely build some modules into it so that when we add organizational data onto Google Cloud, we won't need to build separate proxies for security.

For how long have I used the solution?

We have been using this solution for the last three to four years.

What do I think about the stability of the solution?

It's quite stable; we have not had any issues.

How are customer service and support?

In Sri Lanka, technical support was initially an issue, but now, it's okay.

How was the initial setup?

If you're an experienced user, the initial setup is quite easy.

What's my experience with pricing, setup cost, and licensing?

Google is much cheaper than Microsoft.

What other advice do I have?

Google is much cheaper and much more flexible than Microsoft. On a scale from one to ten, I would give Google Drive Enterprise an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MiroslavCzadek - PeerSpot reviewer
Senior Project / Program Manager at a consultancy with 1-10 employees
Real User
Apr 26, 2022
Cloud storage solution that is scalable and offers good customer support
Pros and Cons
  • "Compared to other solutions such as Microsoft, this solution offers faster synchronization."
  • "If you have different accounts, you have to log out and log in to access the accounts. This could be improved by removing this requirement. The storage limit could also be increased."

What is our primary use case?

I use this solution to store and receive files. 

What is most valuable?

Compared to other solutions such as Microsoft, this solution offers faster synchronization. 

What needs improvement?

If you have different accounts, you have to log out and log in to access the accounts. This could be improved by removing this requirement. The storage limit could also be increased. 

For how long have I used the solution?

I have used this solution for more than 10 years. 

What do I think about the stability of the solution?

This is a stable solution.

How are customer service and support?

When I have contacted the customer service team, the support received was good. 

How would you rate customer service and support?

Neutral

What other advice do I have?

I would rate this solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dana Alnahawi - PeerSpot reviewer
Security System Engineer at a security firm with 10,001+ employees
Real User
Apr 17, 2022
Cloud based file storage solution that offers an easy way upload and store files
Pros and Cons
  • "The performance of this solution is fast because it is hosted by Google."
  • "The conversion of Microsoft Office documents into Google documents could be improved."

What is our primary use case?

We use Google Drive for sharing files and folders with many of our users online. It makes it easy to upload and store files which are always accessible because it is cloud based solution.

What is most valuable?

The performance of this solution is fast because it is hosted by Google. 

What needs improvement?

The conversion of Microsoft Office documents into Google documents could be improved.

For how long have I used the solution?

I have used this solution for more than one year. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution that supports 10,000 users in our organization. 

How was the initial setup?

There is no setup involved before using this solution. 

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Google Drive Enterprise Report and get advice and tips from experienced pros sharing their opinions.